Printer parts1 Paper-width guide2 Input tray3 Input tray shield4 Scanner lid5 Scanner glass6 Output tray extender (also referred to as the tray extend
Printing issuesWhat do you want to do?Fix problems with page not printing (unable to print)HP Print and Scan Doctor The HP Print and Scan Doctor is a
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Oine.d. If you made any changes, try to print again.
iii. Click or tap Administrative Tools, and then double-click or double-tap Services.iv. Right-click or touch and hold Print Spooler, and then click P
● Windows 10: From the Windows Start menu, click All apps, select Windows System, Control Panel, and then click View devices and printers under Hardwa
Read general instructions in the Help for resolving print quality issuesNOTE: To protect the printheads from drying out, always turn the printer o us
5. Review the Cyan, Magenta, Yellow, and Black Boxes along with other content on the diagnostics page.6. Clean the printheads (cartridges), if the dia
3. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox.4. Click Clean Cartridges on the
4. Click Align Cartridges on the Device Services tab.The printer prints an alignment page.5. Follow the onscreen instructions to load the printhead al
4. Click Clean Printheads.5. Click Clean, and follow the onscreen instructions.CAUTION: Clean the printhead only when necessary. Unnecessary cleaning
Copy issuesTroubleshoot copy problems. Use an HP online troubleshooting wizardGet step-by-step instructions if the printer does not create a copy, or
16 Power connection17 USB port4 Chapter 2 Get started ENWW
Scan issuesHP Print and Scan DoctorThe HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.NOTE: This util
Network and connection issuesWhat do you want to do?Fix wireless connectionChoose one of the following troubleshooting options.HP Print and Scan Docto
Read general instructions in the Help for Wi-Fi Direct troubleshooting1. Make sure that the Wi-Fi Direct light on the printer control panel is on. If
Get help from the HP Smart appThe HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to con
Printer hardware issuesClose printhead access door● Printhead door must be closed to begin printing.The printer shuts down unexpectedly● Check the pow
Control panel error codesIf the Number of copies icon on the printer display is alternating between the letter E and a number, it indicates the printe
HP supportFor the latest product updates and support information, visit the printer support website at www.support.hp.com. HP online support provides
Register printerBy taking just a few quick minutes to register, you can enjoy quicker service, more eicient support, and product support alerts. If y
A Technical informationThis section provides technical specications and regulatory information for the printer. The information here is subject to ch
HP Company noticesThe information contained herein is subject to change without notice.All rights reserved. Reproduction, adaptation, or translation o
Get to know the ink tank systemTerm DenitionPrintheads The printheads are the components in the print mechanism that apply ink to the paper. There ar
SpecicationsFor more product specications, see the Product Data Sheet at www.support.hp.com .System requirements● For information about software and
Print specications● Print speeds vary according to the complexity of the document● Method: drop-on-demand thermal inkjet● Language: PCL3 GUICopy spec
Regulatory noticesThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topics:●R
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interf
If it incorporates a radio transmitting and receiving device that in normal use, a separation distance of 20 cm ensures that radio frequency exposure
Declaration of conformity118 Appendix A Technical information ENWW
ENWW Regulatory notices 119
Regulatory wireless statementsThis section contains the following regulatory information pertaining to wireless products:●Exposure to radio frequency
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement dépend des deux conditions suivantes : (1) ce
Environmental product stewardship programHP is committed to providing quality products in an environmentally sound manner. Design for recycling has be
Control panel featuresOverview of buttons and lightsFeature Description1 Control Panel Display : Indicates number of copies, printhead priming status,
European Union Commission Regulation 1275/2008For product power data, including the power consumption of the product in networked standby if all wired
Disposal of waste equipment by usersThis symbol means do not dispose of your product with your other household waste. Instead, you should protect huma
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)台灣 限用物質含有情況標示聲明書Taiwan Declaration of the Presence Condition of the
To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instruc
Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні,
出厂前由制造商设置的时间决定了该产品在完成主功能后进入低耗模式(例如睡眠、自动关机)的时间。该数据以分钟表示。– 附加功能功率因子之和网络接口和内存等附加功能的功率因子之和。该数据以瓦特 (W) 表示。标识上显示的能耗数据是根据典型配置测量得出的数据,此类配置包含登记备案的打印机依据复印机、打印机和
IndexBbuttons, control panel 6Ccarriageclear carriage jams 85control panelbuttons 6features 6status icons 7copyspecications 114customer supportwarran
Feature Description9 Information button: Prints out a printer information page. Press the button in combination with the Wireless button, the Wi-Fi Di
Control panel lights and display icons status●Power button light●Wireless light and icons●Wi-Fi Direct light and icon●HP ePrint light●Printhead icons
Status DescriptionThe Wireless light, the Wireless icon, and the Signal Bars icon are on.The printer is connected to a wireless network.The Wireless l
Status DescriptionThe Wireless light is blinking, and the Wireless icon is on. The wireless capability of the printer is on, but has not been congure
Status DescriptionThe HP ePrint light is on. The HP ePrint feature is on and ready to use.For more information, see Print with HP ePrint on page 45.Th
Cause SolutionOne of the following might have occurred.– Both printheads are missing.– Both printheads are installed incorrectly.– Both printheads sti
HP Smart Tank Wireless 450 series
Cause SolutionThe alignment page is printing and waiting to scan. Place the alignment page print side down on the scanner glass, and then press the Co
Cause SolutionThe printer receives a printing job, and detects that there is no paper in the input tray.Load paper, and then press the Resume button (
Cause SolutionThe printer receives a single-page printing job, detects that the paper length for the printing job does not match the length of the loa
Cause SolutionThe carriage inside the printer has stalled. Open the printhead access door, make sure the printhead latch is properly closed and the pr
Cause SolutionThe printer is in an error state. Reset the printer.1. Turn o the printer.2. Unplug the power cord.3. Wait a minute, and then plug the
Load mediaSelect a paper size to continue.To load full-size paper1. Raise the input tray.2. Slide the paper-width guide to the left.3. Insert a stack
4. Slide the paper-width guide to the right until it stops at the edge of the paper.5. Pull out the output tray and the tray extender.To load small-si
3. Insert a stack of small-size paper (like photo paper) into the far-right side of the input tray with the short edge down and the print side up, and
2. Slide the paper-width guide to the left.3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
Change the default paper size detected by printerThe printer can automatically detect whether the input tray is loaded with paper and also detect whet
Load an original on the scanner glassTo load an original on the scanner glass1. Lift the scanner lid.2. Load the original print-side down on the right
Paper basicsThe printer is designed to work well with most types of oice paper. It is best to test a variety of print paper types before buying large
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print
Open the HP printer software (Windows)After installing the HP printer software, double-click the printer icon on the desktop or do one of the followin
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 deviceHP Smart (formerly known as HP All-in-One Printer Remo
Sleep mode● Power usage is reduced while in Sleep mode.● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivi
Quiet ModeQuiet Mode slows down printing to reduce overall noise without aecting print quality. Quiet Mode only works for printing with Normal print
Auto-OThis feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the printer o completely, so you must u
3 Print●Print using the HP Smart app●Print from your computer●Print with mobile devices●Tips for print successENWW 31
Print using the HP Smart appThis section provides basic instructions for using the HP Smart app to print from your Android, iOS, or Windows 10 device.
Table of contents1 HP Smart Tank Wireless 450 series Help ...
Print from your computer●Print documents●Print photos●Print envelopes●Print using the maximum dpiPrint documentsBefore printing documents, make sure y
To print on both sides of the page (Windows)1. From your software, select Print.2. Make sure your printer is selected.3. Click the button that opens t
4. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab.To change other print settings, click the other tabs.For more pri
To print an envelope (Windows)1. On the File menu in your software, click Print.2. Make sure your printer is selected.3. Click the button that opens t
4. Select the appropriate options.Windows 10, Windows 8.1, and Windows 8● Click the Paper/Quality tab. From the Paper Size drop-down list, select the
Print with mobile devicesPrint from mobile devicesYou can print documents and photos directly from your mobile devices, including iOS, Android, Window
Tips for print success●Printhead and ink tips●Paper loading tips●Printer settings tips To print successfully, the HP printheads should be functioning
Printer settings tipsPrinter settings tips (Windows)● To change default print settings, open the HP printer software, click Print & Scan , and the
– Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.– Print on Both Sides Manually: Manually ip the pages after one
4 Use Web Services●What are Web Services?●Set up Web Services●Print with HP ePrint●Use the HP Connected website●Remove Web Services42 Chapter 4 Use
5 Copy and scan ...
What are Web Services?HP ePrint● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any loca
Set up Web ServicesBefore you set up Web Services, make sure your printer is connected to the Internet using a wireless connection.To set up Web Servi
Print with HP ePrintHP ePrint allows you to print to your HP ePrint-enabled printer anytime, from any location.Before you can use HP ePrint, make sure
Use the HP Connected websiteUse HP’s free HP Connected website to set up increased security for HP ePrint, and specify the email addresses that are al
Remove Web ServicesTo remove Web Services, complete the following steps:1. Open the embedded web server (EWS). For more information, see Open the embe
5 Copy and scan●Copy documents●Scan using the HP Smart app●Scan using the HP printer software●Scan using Webscan●Tips for copy and scan success48 Chap
Copy documentsNOTE: All documents are copied in normal quality print mode. You cannot change the print mode quality when copying.You can also use the
Scan using the HP Smart appYou can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan using your
3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of the screen to take an image.4. Adjust bound
Scan using the HP printer software●Scan from a computer●Change scan settings (Windows)●Create a new scan shortcut (Windows)Scan from a computerBefore
Regulatory notices ...
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.● Windows 7, Windows Vista
3. In the printer software, click Scan , and then click Scan a Document or Photo .4. Click the More link in the top right corner of the HP Scan dialog
5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click Create .For example, if you are creating a
Scan using WebscanWebscan is a feature of the embedded web server that lets you scan photos and documents from your printer to your computer using a w
Tips for copy and scan successUse the following tips to copy and scan successfully:● Keep the glass and the back of the lid clean. The scanner interpr
6 Manage ink and printheadThis section contains the following topics:●Ink levels●Rell ink tanks●Order ink supplies●Print with black ink only●Tips for
Ink levelsUse the ink level lines on the ink tanks to determine when to ll the tanks and how much ink should be added.1 Maximum line: The actual ink
Rell ink tanksTo rell the ink tanks1. Lift the ink tank lid.2. Remove the cap of the ink tank you plan to rell.3. Twist to remove the cap of the in
4. Hold the ink bottle on tank nozzle and rell the ink tank to the maximum line only. If ink doesn't drain immediately, remove and reinsert bott
● Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks.● Store the ink bottles in a cool, dark place.62 Chapter 6 Mana
vi ENWW
Order ink suppliesBefore ordering ink bottles, visually check the labels on the ink bottles to locate the ink bottle numbers.To order original HP supp
Print with black ink onlyBefore printing with black ink only, make sure the actual ink levels in all tanks are no lower than the minimum ink lines. Pr
Tips for working with ink and printheadPrinthead tipsUse the following tips to work with printheads:● To protect the printheads from drying out, alway
Move printerTo prevent damage to the printer or ink leakage, follow these instructions.If you are moving the printer within your home or oice, keep t
7 Connect your printer●Connect your printer to a wireless network with a router●Connect wirelessly to the printer without a router●Connect your printe
Connect your printer to a wireless network with a routerTIP: To print a wireless quick start guide, press the Information button ( ) for three seconds
NOTE: For more information about using the conguration utility, see the documentation provided with the router or wireless access point. Wait for abo
If you have the HP printer software installed on your computera. Double-click HP Utility in the HP folder in the Applications folder.b. On the menu ba
Connect wirelessly to the printer without a routerWith Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-
3. From your mobile device, select a document from a print enabled application, and then select the option to print the document.The list of available
1 HP Smart Tank Wireless 450 series HelpLearn how to use your printer.● Get started on page 2● Print on page 31● Use Web Services on page 42● Copy and
4. Proceed to step 5 if the printer has been installed and connected to the computer over a wireless network. If the printer has been installed and co
Connect your printer by using the HP Smart appTo set up using the HP Smart appYou can use the HP Smart app to set up the printer on your wireless netw
Wireless settingsYou can set up and manage your printer wireless connection and perform a variety of network management tasks. This includes printing
Connect your printer to your computer with a USB cable (non-network connection)The printer supports a rear USB 2.0 High Speed port for connection to a
Change from a USB connection to a wireless networkIf you rst set up your printer and installed the software with a USB cable, directly connecting the
Advanced printer management tools (for networked printers)When the printer is connected to a network, you can use the embedded web server (EWS) to vie
time you access the EWS, the pages are displayed in that language. Some cookies (such as the cookie that stores customer-specic preferences) are stor
Tips for setting up and using a networked printerUse the following tips to set up and use a networked printer:● When setting up the wireless networked
8 Solve a problemThis section contains the following topics:●Jams and paper-feed issues●Printhead issues●Printing issues●Copy issues●Scan issues●Netwo
Jams and paper-feed issuesWhat do you want to do?Clear a paper jamSolve paper jam issues. Use an HP online troubleshooting wizardGet step-by-step inst
2 Get started●Printer parts●Get to know the ink tank system●Control panel features●Control panel lights and display icons status●Load media●Change the
2. Pull the paper gently out of the output tray.3.Press the Resume button ( ) on the control panel to continue the current job.To clear a paper jam fr
e. Make sure the printhead latch is properly closed and the print carriage is not obstructed. If the print carriage is in the center of the printer, s
To clear a paper jam inside of the printerNOTE: To prevent ink from leaking, make sure the ink tank caps are rmly closed.1. Press the Cancel button (
Read general instructions in the Help for clearing a print carriage jamRemove any objects, such as paper, that are blocking the print carriage. For mo
– Adjust the paper-width guide in the input tray to t snugly against all paper. Make sure the paper-width guide does not bend the paper in the input
11. Allow the rollers to dry for 10 or 15 minutes.12. Reconnect the power cord to the rear of the printer.13. Reconnect the USB cable to the printer i
Printhead issuesIdentify whether a printhead has a problemTo identify whether printhead has a problem, check the status of the Printhead Alert light a
b. Open the printhead access door. Press and hold the Black Copy button for about three seconds, until the print carriage starts moving.NOTE: After yo
f. Slide the printhead into the slot until it clicks into place.g. Firmly close the printhead latch. Make sure the printhead latch is properly closed
4. Pull out the output tray and the tray extender.92 Chapter 8 Solve a problem ENWW
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