HP DeskJet Printer User’s Guide for Windows970C SeriesEnglish 970C.book Page iii Tuesday, February 1, 2000 11:31 PM
3 Using Your Printer 1 Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables
4 Using Your Printer 1 Printing with the Automatic Two-Sided Printing Module1 Load appropriate paper. 2 Go to the HP Printer Properties dialog bo
5Using Your Printer 1•To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. Do not use
6 Using Your Printer 1Printer Properties Dialog Box TabsThe three tabs located in the Printer Properties dialog box are•Setup (see “Setup Tab” on page
7Using Your Printer 1Setup TabResize an image to fit on a specific paper size.Print on z-fold paper.Choose from a wide range of paper types.Choose a
8 Using Your Printer 1Features TabCheck here to print the last page of your document first, or leave unchecked to print the first page first.Check her
9Using Your Printer 1Advanced TabSlide to adjust the amount of ink on the page.Slide to provide extra drying time. Look here to see your current sett
10 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
11Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features TabHP print sett
12 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purch
13Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features Tab.HP print set
14 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
15Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features TabHP print sett
16 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
17Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features Tab.HP print set
18 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
19Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features TabHP print sett
20 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
21Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features TabHP print sett
22 Using Your Printer 1Single envelope slotOUT tray downOUT tray upIN tray pushed inPaper length guidesPaper width guidePaper length guidesIN tray pul
Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX
23Using Your Printer 1Note: See “Printer Software” on page 5 for instructions on how to use your printer software.Setup Tab Features TabHP print sett
24 Using Your Printer 1HP DeskJet ToolboxUse the HP DeskJet Toolbox for maintaining your printer, finding information, and more.•Non-networked printer
25Using Your Printer 1Printer Services TabOpen an electronic copy of the User’s Guide.Calibrate the printer when colored and black ink don’t line up
26 Using Your Printer 1Estimated Ink Level TabVisual display of the color cartridge ink levelPrint cartridge part numbers and online ordering informat
27Using Your Printer 1Configuration TabDefault setting if the Automatic Two-Sided Printing Module is installed.If you are using a parallel cable, you
28 Using Your Printer 1NOTES:970C.book Page 28 Tuesday, February 1, 2000 11:31 PM
292Using and Caring for Your Print CartridgesPrint Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartrid
30 Using and Caring for Your Print Cartridges 2When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions
31Using and Caring for Your Print Cartridges 2Replacing Print CartridgesTo replace a print cartridge:1 Press the Power Button to turn on the printe
32 Using and Caring for Your Print Cartridges 2Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in cl
i Chapter 1 Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Buttons and Lights. . . . .
33Using and Caring for Your Print Cartridges 2Storing Print CartridgesTo maintain excellent print quality from your print cartridges:•Keep all print
34 Using and Caring for Your Print Cartridges 2If You See Ink Streaks...Clean the print cartridges and the print cartridge cradle by following the ins
35Using and Caring for Your Print Cartridges 24 Manually clean the print cartridges.4.1 Dip a clean cotton swab into distilled water and squeeze any
36 Using and Caring for Your Print Cartridges 2Damage Resulting from Refilling the Print CartridgesTo get the best performance from your printer, Hewl
373Getting Help When Things Go WrongBasic TroubleshootingThe following table lists the most common printing problems and their solutions. What if..
38 Getting Help When Things Go Wrong 3Text or graphics are in the wrong place.• Make sure you have selected the correct orientation (portrait or lands
39Getting Help When Things Go Wrong 3Text is printing off the edge of the page.• Make sure the margins are set correctly in your software program.• M
40 Getting Help When Things Go Wrong 3Clearing a Paper JamIf the paper jams in the printer:1 Pull the paper out of either the IN tray or the OUT tray.
41Getting Help When Things Go Wrong 3If the Automatic Two-Sided Printing Module is attached and the paper jam is in the back of the printer:1 Turn yo
42 Getting Help When Things Go Wrong 3HP Customer CareHP DeskJet printers set the standard for quality and reliability, so you have made an excellent
ii Appendix B Printing in Windows 3.1x and DOS . . . . . . . . . . . . . . . . . . . . . . . . . 59 HP DeskJet 970C Printer Properties Dialog B
43Getting Help When Things Go Wrong 3•If you are in the U.S., setting up your printer for the first time, and do not have a CD-ROM drive or access to
44 Getting Help When Things Go Wrong 3Japan, Tokyo 81 3 3335-8333Japan, Osaka 81 6 6838 1155Korea 02 3270 0700Malaysia 03 2952566Mexico D.F. 258
454Supplies and AccessoriesPart Names and NumbersPart Name Part Description Part NumberInterface CablesHP IEEE 1284-Compliant Parallel Interface Ca
46 Supplies and Accessories 4Printer Quick Start Posters, User’s Guides, and Network Guides for WindowsMost HP printer documentation is available for
47Supplies and Accessories 4Paper and Other MediaAvailability of special media varies by country.✳ These paper types can be used with the Automatic T
48 Supplies and Accessories 4Ordering InformationTo order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the follow
49Supplies and Accessories 4Japan • (03) 3335-8333 Hewlett-Packard Japan Ltd.29-21 Takaido-Higashi 3-chone, sugninami-ku Tokyo 168-8585Korea • (02) 3
50 Supplies and Accessories 4NOTES:970C.book Page 50 Tuesday, February 1, 2000 11:31 PM
51ASetup InstructionsUsing a Parallel Cable1 Attach Automatic Two-Sided Printing Module.a Turn knob on printer’s Rear Access Door counter-clockwise
52 A4 Load White Paper.5 Insert Print Cartridges.a Press Power Button to turn on printer.b Remove vinyl tape from print cartridges.Do NOT touch or
iii Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call
A 536Install Printer Software.Windows 95, 98, and NT 4.0:a Insert the HP Printer Software CD into your CD-ROM drive. If a New Hardware Found dialog b
54 AUsing a USB Cable (Requires Windows 98 or Windows 2000 Professional. If you use Windows 2000 Professional, visit http://www.hp.com/cposupport/esc
A 554Insert Print Cartridges.a Press Power Button to turn on printer.b Remove vinyl tape from print cartridges.Do NOT touch or remove copper strip
56 A6 Connect USB Cable. • You can connect to any USB port.• If the New Hardware Found Wizard dialog box does not appear after you plug in the USB ca
A 57cCheck Specify a Location, then click Browse.d Double-click on the CD icon, then click on the win98usb folder, then click OK.e Click Next.The dri
58 Ag Click FinishUSB is now enabled on your computer. Proceed to Step 8 to install your printer software.USB Problem?• If Windows was unable to loca
59 BPrinting in Windows 3.1x and DOSUse your printer software to control how and what you print. Print quality, paper size and type, and Two-Sided
60 BSetup Tab Features Tab Click Select Paper Type to select from a wide range of paper types.Choose a paper size from the menuClick Cut Sheet for se
61 BColor TabServices TabCheck here to print in shades of gray.Choose Automatic to use the system’s default ColorSmart II settings.Choose Manual, the
62 BHP DeskJet ToolboxUse the HP DeskJet Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox is installed in the HP
iv Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with these special features: • Stunning photo quality throu
63 CSpecificationsDeskJet 970Cxi model no. C6429ADeskJet 970Cse model no. C6429BBlack Text Print Speed✳Mixed Text with Color Graphics Print Speed✳
C64 Declared noise emissions in accordance with ISO 9296Sound power level, LWAd (1B=10dB): 5.9 B in Normal mode.Sound pressure level, LpAm (bystander
C 65 Minimum Printing MarginsThe printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall
66 CSystem Requirements Be sure your computer meets the following system requirements: Language CodesOperating SystemMinimumProcessor Speed Requir
67 DFrequently Asked Questions AboutUSB (Universal Serial Bus)Note: If you are a Windows 2000 Professional user, visit HP’s web site at http://
68 DDuring installation, when I connect a USB cable between the printer and my computer, the “New Hardware Wizard” message appeared once, but the pri
E 69Legal InformationRegulatory NoticesHewlett-Packard Company Models C6429A, C6429BThis device complies with part 15 of the FCC Rules. Operation is s
E70 Limited Warranty StatementHP Product Duration of Limited WarrantySoftware 90 DaysInk cartridges 90 DaysPrinter 1 YearA. Extent of Limited Warran
71 Numerics2400 x 1200 dpi 7, 38, 63Aaccessories iii, 45Advanced tab 6, 9Automatic Two-Sided Printingink drying 4manual 18, 20module instal
72 II/O interface 63icons, print cartridge status 30IN tray 2capacity of 64inkdrying cycle 4Estimated Ink Levels tab 26streaking 33in
1 1 Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer enable you to turn the printer on and off, cancel a
73 printeraccessories iiicleaning 4components iiiconnections 37controlling 1dimensions 63driver updates 42drivers 42list of parts
74 UUniversal Serial Bus, See USBupdates for software 42USBcable setup 54communications enabled or not 67enabling port 67host controller
Environmental StatementHewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office
2 Using Your Printer 1 Paper Trays IN Tray You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading.
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