HP Scanjet Enterprise 7500/Flow 7500User Guide
The Scan Progress Window opens when you start a scan. Use this window to complete the followingtasks:●View thumbnails of the pages as they are scanned
HP Scanner Tools UtilityUse the HP Scanner Tools Utility to configure the list of scan profiles on the scanner front panel, tocreate scan profiles tha
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2 Use the scannerThe following topics describe the HP Scanjet 7500/Flow 7500 scanner as well as how to scanoriginals.●Load originals●Scan documentsLoa
Wrinkled or creased documents Curled documentsTorn documents Documents with paper clips orstaplesCarbon paper Coated paperExtremely thin, translucent
How to load documents1. Adjust the paper guides to the width of the documents. Take care not to overtighten the guides,which can restrict paper feedin
4. Gently set the stack in the document feeder. Load the pages face up with the top of the pagespointing into the feeder.For best results, do not drop
TIP: To scan multiple pictures at the same time, arrange the pictures that you want to scan on thescanner glass with at least 6 mm (0.25 in) of space
NOTE: If the selected scan profile is configured to use the scanner glass (rather than theADF), the scanner processes only one side of the original re
3 Useful scanner featuresExperienced document management professionals might be interested in the following scan features.These features are available
Copyright and license© 2013 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission
Create HP Smart Document Scan Software profilesTo create an HP Smart Document Scan Software profile, follow these steps:1. Click Start, point to Progr
Create scan profiles that use third-party scanning softwareIf you have scanning software that you want to use with your scanner, you can create profil
3. On the Scan tab of the Profile Settings dialog box, click Page Size.4. Select Custom in the Page size drop-down list, and then type the actual page
3. On the Scan tab of the Profile Settings dialog box, click Color Dropout.4. Under Color dropout, specify the color dropout settings.Only the color d
Misfeed (multipick) detectionThe Misfeed multipick detection feature stops the scan process if it senses that multiple pages are fedinto the scanner a
4 Care and maintenanceThis section presents information about how to care for and maintain the scanner. For the latestmaintenance information, see www
Clean the scanner glass, scanning strip, and automaticdocument feeder (ADF) duplex backgroundThe scanner glass, scanning strip, and ADF duplex backgro
5. Close the scanner lid, and then raise the scanner input tray until it is perpendicular to thescanner.6. Press in on the ADF duplex background tabs
●The scanned images are elongated.●You frequently scan any of the following types of documents: coated paper, chemically treateddocuments such as carb
Replace the rollersReplace the rollers under the following conditions:●When the Maintenance Recommended dialog box indicates they are due for maintena
Table of contents1 Scanner overview ...
3. Slide your fingertip behind the tab on the roller assembly door, and then pull gently forward anddown to open the door.TIP: Lift the ADF input tray
4. Holding the roller assembly door down and out of the way, grasp the roller assembly and slide itto the left to release it from the enclosure.CAUTIO
6. Holding the roller assembly door down and out of the way, insert the new roller assembly intothe enclosure and slide it to the right until it is se
TIP: The scanner software CD which came with your product includes an animation which guidesyou through removing and replacing the separation pad. Thi
4. Lift up on the separation pad component, release it from its housing, and set it aside.CAUTION: Do not touch the pad itself with bare fingers, as o
6. Press down on the front portion of the separation pad component until you hear an audible click,indicating that the pad is seated firmly.TIP: Takin
To replace the front panel, follow these steps:1. Press the Power () button to turn off the scanner, and then disconnect the USB cable andpower supply
5. Invert the front panel, hold it firmly with one hand, disconnect the 6–pin connector, and set thefront panel aside.6. Connect the new front panel,
8. Gently push the front panel against the bezel (ensuring that the entire front panel is alignedproperly), rotate down, and then press down on the fr
5 TroubleshootingThis section contains solutions for common problems with the scanner.●Scanner errors●Basic troubleshooting tips●Scanner installation
Order maintenance and scanning supplies ... 19Clean the scanner g
Error DescriptionPaper Error The document feeder cannot pick up the paper or the paper is jammed. Follow thesesteps to resolve the error:1. Remove the
If you continue to have problems, it is possible that your HP scanning software, firmware, orassociated drivers are out of date or have become corrupt
3. Restart the computer.4. Use the HP Scanning Software CD that came with the scanner to reinstall the HP ScanjetDrivers and Tools.5. Reconnect the US
Check that the scanner has powerThe power cable is connected between the scanner and a power outlet.●Ensure that the power cable is securely connected
The scanner has stopped working correctlyIf the scanner stops scanning, follow these steps. After each step, start a scan to see if the scanner iswork
●Vertical white stripes appear on the printed page●Vertical colored stripes appear on the printed page●Scan files are too largeScanner will not turn o
Scanner does not scan right awayMake sure the automatic document feeder (ADF) hatch is closed, and that the scanner is turned on.Scanner scans only on
Optimize scanning and task speedsSeveral settings influence the total time for a scanning job. When you want to optimize scanningperformance, consider
Scan files are too largeIf the saved scan files are very large, try the following:●Verify the scan resolution setting:◦200 dpi is sufficient for stori
Scanner paper path problems ●Paper jamming, skewing, misfeeds, or multiple-page feeds●Scanning fragile originals●Paper does not feed from the scanner●
The scanned images have streaks or scratches ... 44An item loaded in the scanner jams repe
A problem with the scanner hardware might exist. Follow this procedure to test the scanner:1. Ensure that the power supply is securely connected betwe
Clear jams from the scanner paper pathTo clear a paper jam:1. Open the automatic document feeder (ADF) hatch.2. Remove the originals or any obstructio
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6 Product accessibility and supportAccessibility options on this scanner include an LCD Reader and the ability to enable and disablescanner buttons.●L
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7 Specifications and warrantyThis section contains regulatory information and product specifications for your scanner.●Scanner specifications●Document
Name DescriptionMinimum paper weight49 g/m2 (13 lb)Maximum paper weight120 g/m2 (32 lb)Environmental specificationsName DescriptionTemperature Operati
Disposal of Waste Equipment by Users in PrivateHouseholds in the European UnionThis symbol on the product or on its packaging indicates that this prod
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR APARTICULAR PURPOSE. Some countries/regions, states, or provinces do not allow li
IndexAaccessibility 47ADFclean duplex background 20load paper 7applicationsscan from 12Auto color detect 17automatically crop scannedimage 17BBack but
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partsorder 23power management 5, 39power supplytroubleshoot cable 35problems with LCD 39product support 47profilesimport and export 15programsscan fro
1 Scanner overviewThis User Guide covers what you need to know about using your scanner.●Scanner components●Scanner software●Power useScanner componen
Icon Button name Description1Tools Opens the HP Scanner Tools Utility where you can performthe following tasks:●Configure the list of profiles on the
USB and power connectionsCallout Description1 USB input2 Power supply inputCAUTION: Use care when tilting the unit and do not allow the automatic docu
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