HP M775f Guide de l'utilisateur

LASERJET ENTERPRISE 700 COLOR MFPUser GuideM775dn M775f M775z M775z+

Fax archiving and forwarding ... 193Enable fax archiving .

5. Retrieve the printed stack from the output bin,and place it with the printed-side facing up inTray 1. 6. If prompted, touch the appropriate control

Print multiple pages per sheet (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or P

5. Select the correct Print page borders,Page order, and Orientation options.Click the OK button to close the DocumentProperties dialog box. 6. In the

Select the page orientation (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Pref

4. In the Orientation area, select the Portraitor Landscape option.To print the page image upside down, selectthe Rotate by 180 degrees option.Click t

Select the paper type (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preference

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper. 92 Chapter 5 Print ENWW

7. Select the option for the type of paper you areusing, and click the OK button. 8. Click the OK button to close the DocumentProperties dialog box. I

Print the first or last page on different paper (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click t

5. In the Pages in document area, selecteither the First or Last option. 6. Select the correct options from the Papersource and Paper type drop-down l

HP Utility features ... 221Use HP Web Jetadmin software

8. Click the OK button. 9. Click the OK button to close the DocumentProperties dialog box. In the Print dialogbox, click the OK button to print the j

Scale a document to fit page size (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties o

4. Select the Print document on option, andthen select a size from the drop-down list.Click the OK button to close the DocumentProperties dialog box.

Create a booklet (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preferences but

5. In the Booklet layout drop-down list, clickthe Left binding or Right binding option.The Pages per sheet option automaticallychanges to 2 pages per

Select staple options (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preference

4. In the Output Options area, select anoption from the Staple drop-down list. Clickthe OK button to close the dialog box. 5. In the Print dialog box,

Print tasks (Mac OS X)Use a printing preset (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the produ

4. Click the Manual Duplex box, and select a binding option.5. Click the Print button.6. Go to the product, and remove any blank paper that is in Tray

Print a cover page (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the pri

Set the paper-type setting for the print job ... 259Check the paper type setting (Windows

Select staple options (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the

Additional print tasks (Windows)Cancel a print job (Windows)NOTE: If the print job is too far into the printing process, you might not have the option

Select a custom paper size (Windows)1. From the software program, select the Print option.2. Select the product, and then click the Properties or Pref

Additional print tasks (Mac OS X)Cancel a print job (Mac OS X)NOTE: If the print job is too far into the printing process, you might not have the opti

Print watermarks (Mac OS X)1. Click the File menu, and then click the Print option.2. In the Printer menu, select the product.3. By default, the print

Color printingUse the HP EasyColor optionIf you are using the HP PCL 6 print driver for Windows, the HP EasyColor technology automaticallyimproves mix

NOTE: Changing color settings manually can impact output. HP recommends that onlycolor graphics experts change these settings.6. Click the Print in Gr

4. Click the HP EasyColor check box to clear it.5. Open the Advanced settings.6. Adjust the individual settings for text, graphics, and photographs.7.

●Printing process (inkjet, press, or laser technology for example)●Overhead lighting●Personal differences in perception of color●Software programs●Pri

PANTONE® color matchingPANTONE has multiple color matching systems. PANTONE MATCHING SYSTEM® is very popularand uses solid inks to generate a wide ran

Check the sender's fax machine ... 283The product does not print or it

Store print jobs on the productCreate a stored job (Windows)You can store jobs on the product so you can print them at any time.1. From the software p

4. Select a Job Storage Mode option.●Proof and Hold: Print and proof onecopy of a job and then print more copies.●Personal Job: The job does not print

5. To use a custom user name or job name, clickthe Custom button, and then enter the username or the job name.Select which option to use if another st

●Quick Copy: Print the requested number of copies of a job and then store a copy of the jobin the product memory so you can print it again later.●Stor

Add a job-separator page (Windows)The product can insert a blank page at the beginning of each print job to make sorting jobs easier.NOTE: The followi

Use HP ePrintUse HP ePrint to print a document by sending it as an email attachment to the product's email addressfrom any email-enabled device.N

Use the HP ePrint softwareThe HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable product. After inst

Use Apple AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly tothe product from an iPa

Change the AirPrint product name1. In a supported Web browser on your computer, enter the product IP address or host name in theaddress/URL field to o

Use HP Smart Print (Windows)Use HP Smart Print to print a particular section of a Web site. You can remove headers, footers, andadvertisements, so you

The product name does not appear in the product list in the Print & Fax or the Print &Scan list ...

Use easy-access USB printingThis product features easy-access USB printing, so you can quickly print files without sending them froma computer. The pr

3. Select the name of the document that you wantto print.NOTE: The document might be in a folder.Open folders as necessary. 4. To adjust the number of

128 Chapter 5 Print ENWW

6Copy●Set new default copy settings●Make a single copy●Make multiple copies●Copy a multiple-page original●Collate a copy job●Staple a copy job●Copy on

Set new default copy settingsYou can use the Administration menu to establish default settings that apply to all copy jobs. Ifnecessary, you can overr

Menu item DescriptionEdge-To-Edge Use the Edge-To-Edge feature to avoid shadows that can appear along the edges ofcopies when the original document is

Make a single copy1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper guides to fit th

Make multiple copies1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper guides to fit

4. Enter the number of copies, and then touch theOK button. 5. Touch the Start button. 134 Chapter 6 Copy ENWW

Copy a multiple-page originalThe document feeder holds up to 100 pages (depending on the thickness of the pages).1. Place the document into the docume

1 Product introduction●Product comparison●Product views●Control panel●Product reportsENWW 1

4. Enter the number of copies, and then touch theOK button. 5. Touch the Start button. 136 Chapter 6 Copy ENWW

Collate a copy job1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Collate button. ENWWCollate a copy job137

3. Touch the Collate on (Sets in page order)option. Touch the OK button. 4. Touch the Start button. 138 Chapter 6 Copy ENWW

Staple a copy job1. From the Home screen on the product control panel, touch the Copy button.2. Touch the Staple/Collate button.3. Select a Staple opt

Copy on both sides (duplex)Copy on both sides automatically1. Load the original documents into the documentfeeder with the first page facing up, and w

5. To make a two-sided copy from a one-sidedoriginal, touch the 1-sided original, 2-sidedoutput button.To make a two-sided copy from a two-sidedorigin

3. Gently close the scanner lid. 4. From the Home screen on the product controlpanel, touch the Copy button. 5. Touch the Sides button. 6. To make a

Reduce or enlarge a copy image1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Reduce/Enlarge button. ENWWRed

3. Select one of the predefined percentages, ortouch the Scaling field and type a percentagebetween 25 and 200 when using thedocument feeder or betwee

Make color copies or black and white copies1. From the Home screen on the product control panel, touch the Copy button.2. Touch the Color/Black button

Product comparison M775dnCC522AM775fCC523AM775zCC524AM775z+CF304APaper handling Tray 1 (100-sheetcapacity) Tray 2 (250-sheetcapacity) Optional 500

Optimize copy quality for text or picturesOptimize the copy job for the type of image being copied: text, graphics, or photos.1. From the Home screen

Adjust the copy lightness/darkness1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Image Adjustment button. E

3. Adjust the sliders to set the Darkness level, theContrast level, the Sharpness level, and theBackground Cleanup level. Touch the OKbutton. 4. Touch

Set the paper size and type for copying on specialpaper1. From the Home screen on the product controlpanel, touch the Copy button. 2. Touch the Paper

Use Job Build modeUse the Job Build feature to combine several sets of original documents into one copy job. Also use thisfeature to copy an original

Copy a book1. Lift the scanner lid. 2. Place the book on the scanner glass with thespine aligned with the mark on the rear, centerof the scanner glas

4. From the Home screen on the product controlpanel, touch the Start button. 5. Repeat these steps for each page that youwant to copy. NOTE: This pro

Copy a photoCopy photos from the scanner glass.1. Lift the scanner lid. 2. Place the photo on the scanner glass with thepicture-side down and the upp

4. From the Home screen on the product controlpanel, touch the Copy button. 5. Touch the More Options button at the bottomof the screen. 6. Touch the

7Scan/send●Set up scan/send features●Change default scan/send settings from the product control panel●Send a scanned document to a network folder●Send

M775dnCC522AM775fCC523AM775zCC524AM775z+CF304AFax HP LaserJet Analog FaxAccessory 500 Copy and Scan Copies and scans 30pages ppm on A4-sizepaper an

Set up scan/send featuresThe product offers the following scan and send features:●Scan and save files to a folder on your network.●Scan and save files

c. Configure the options that you want to customize.d. Click the Apply button at the bottom of the page.5. Enable the Save to USB feature.a. Click the

Change default scan/send settings from the productcontrol panel1. From the Home screen on the product controlpanel, scroll to and touch the Administra

3. Select the category of scan and send settingsthat you want to configure. 4. Open the Default Job Options menu, andconfigure the options. Touch the

Send a scanned document to a network folderThe product can scan a file and save it in a folder on the network. The following operating systemssupport

2. From the Home screen on the product controlpanel, touch the Save to Network Folderbutton.NOTE: If prompted, type your user nameand password. 3. To

5. If necessary, touch the File Type drop-downmenu to select a different output file format. 6. Touch the Add button that is below theFolder Path fi

7. To configure settings for the document, touchthe More Options button. 8. Touch the Start button to save the file.NOTE: You can preview the image

Send a scanned document to a folder in the productmemoryUse this procedure to scan a document and save it on the product so you can print copies at an

Send a scanned document to a USB flash driveThe product can scan a file and save it in a folder on a USB flash drive.NOTE: You might be required to si

M775dnCC522AM775fCC523AM775zCC524AM775z+CF304A Windows Vista, 32-bitand 64-bitNOTE: Windows VistaStarter is not supportedby the software installer

3. Insert the USB flash drive into the USB port onthe left side of the product control panel.NOTE: You might need to remove the coverfrom the USB port

6. To configure settings for the document, touchthe More Options button. 7. Touch the Start button to save the file.NOTE: You can preview the image

Send a scanned document to one or more emailaddresses1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder an

4. Enter the email address. To send to multipleaddresses, separate the addresses with asemicolon, or touch the Enter button on thetouchscreen keyboard

8. Touch the Start button to begin sending.NOTE: The product might prompt you to addthe email address to the address book.NOTE: You can preview the

Use the address book to send emailYou can send email to a list of recipients by using the address book. Depending on how the product isconfigured, you

2. Touch the Address Book button that is nextto the To: field to open the Address Bookscreen. 3. Touch the Add button that is in the lower leftcor

4. In the Name field, enter the name of thecontact. 5. From the menu list, select the E-mail Addressoption, and then enter the contact's emailadd

2. From the Home screen on the product controlpanel, touch the E-mail button.NOTE: If prompted, enter your user nameand password. 3. Touch the Address

5. Select a name from the list of contacts, andthen touch the right arrow button to add thename to the recipients list.Repeat this step for each reci

Product viewsProduct front view19234567810111213141 Document-feeder cover2 Document-feeder input tray3 Document-feeder output bin4 Control panel with

Scan a photo1. Lift the scanner lid. 2. Place the photo on the scanner glass with thepicture-side down and the upper-left corner ofthe photo in the u

4. From the Home screen on the product controlpanel, touch one of the buttons for the scan/send features:●Save to Network Folder●Save to Device Memory

178 Chapter 7 Scan/send ENWW

8Fax●Configure required fax settings●Configure fax dialing settings●Configure general fax send settings●Configure fax billing codes●Configure default

Configure required fax settingsYou must configure certain settings before you can use the fax feature. If these settings are notconfigured, the fax ic

NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settingsmade in the HP Embedded Web Server.NOTE: If the Fax

4. Touch a Time Format option.5. Touch the Save button to save the settings.182 Chapter 8 Fax ENWW

Configure fax dialing settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the followin

Menu item DescriptionDetect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tonebefore sending a fax.Dialing Prefi

Configure general fax send settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the fol

Product back view512341 Rear door (access to the toner-collection unit)2 Power connection3 Handles for lifting the product4 Formatter (contains the in

Configure fax billing codesThe billing-code setting, when enabled, prompts the user to enter a number when sending a fax. Thisnumber is placed in the

Configure default options for fax send jobsNOTE: Default job option settings are shared across all fax methods; analog, LAN, and internet fax.1. From

Menu item DescriptionJob Build Use the Job Build feature to combine multiple originals into a single fax job.Blank Page Suppression Use the Blank Page

Configure fax receive settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the followin

Use a fax printing scheduleNOTE: Before enabling a fax-printing schedule, a schedule must be created.1. From the Home screen on the product control pa

Block incoming faxesUse the fax block list setting to create a list of blocked phone numbers. When a fax is received from ablocked phone number, the f

Configure default options for fax receive jobsNOTE: Default job option settings are shared across all fax methods; analog, LAN, and internet fax.1. Fr

Fax archiving and forwardingUse the fax archive feature to save archival copies of all incoming faxes, all outgoing faxes, or both, toa specified emai

Create a speed dial list1. From the Home screen on the product controlpanel, touch the Fax button. 2. Touch the Speed Dials button to display theSpeed

4. Touch the Speed Dial Name field to displaythe keyboard. 5. Type a name for the speed dial. ENWWCreate a speed dial list195

Product input optionsM775f M775z M775z+1 112 2 2 M775f M775z M775z+1 1x500-sheet feeder Stapler Stapler2 1x500-sheet feeder with cabinet 3x500-sheet f

6. Type a fax number for the speed dial.NOTE: To enter additional fax numbers for aspeed dial, touch the screen to the right of thelast digit of the p

Add a number to an existing speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Speed

Delete a speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Speed Dials button to di

Delete a single number from a speed dial list1. From the Home screen on the product control panel, scroll to and touch the Fax button.2. Touch the Spe

Send a fax by entering numbers manually1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the p

4. Touch the Fax Number field to open thekeypad. 5. Enter a phone number and then touch the OKbutton. 6. Touch the Start button to send the fax.NOTE

Send a fax by using a speed dial1. Place the document face-down on the scannerglass, or place it face-up in the documentfeeder and adjust the paper gu

3. Touch the number button for the speed dialname you want to use. The speed dial nameappears in the Fax Recipients section of theFax screen. 4. Touch

Search a speed-dial list by nameNOTE: If you do not know the unique name of the speed dial, type a letter to select any portion of thelist. For exampl

Send a fax by using fax address book numbersThe fax address book feature allows you to store fax numbers on the product.Your Microsoft® Exchange conta

Interface ports12341 Fax port2 Hi-Speed USB 2.0 printing port3 Local area network (LAN) Ethernet (RJ-45) network port4 Foreign interface harness (for

4. Touch the names to highlight and then touchthe right arrow icon to move the highlightednames to the Fax Recipients section. 5. Touch the OK button

Search the fax address bookUse the fax address book search feature to complete a name search of the address book.1. From the Home screen on the produc

Cancel a faxTo cancel a current fax job, touch the Cancel Job button on the fax status screen.208 Chapter 8 Fax ENWW

Fax reportsThe following sections list the fax reports available on this product. These reports can be printed orviewed on the product control panel.T

To clear the fax activity log, complete the following steps.1. On the control panel, touch the Administration icon.2. Open the following menus:●Fax Se

9 Manage the product●Configure IP network settings●HP Embedded Web Server●HP Utility (Mac OS X)●Use HP Web Jetadmin software●Economy settings●Product

Configure IP network settingsPrinter sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operatin

5. Touch the IP Address, Subnet Mask, or Default Gateway option.6. Touch the first field to open a keypad. Enter the correct digits for the field, and

HP Embedded Web ServerUse the HP Embedded Web Server to view product status, configure product network settings, and tomanage printing functions from

c. Touch the Print or View button.d. Find the IP address or host name on the Jetdirect page.2. In a supported Web browser on your computer, enter the

Serial number and model number locationThe serial number and model number are listed on an identification label located on the back of theproduct. The

Table 9-2 HP Embedded Web Server General tab (continued)Menu DescriptionControl Panel AdministrationMenuShows the menu structure of the Administratio

Table 9-3 HP Embedded Web Server Copy/Print tab (continued)Menu DescriptionCopy Settings Configure the default options for copy jobs.Manage Trays Con

Table 9-4 HP Embedded Web Server Scan/Digital Send tab (continued)Menu DescriptionOXPd: Workflow Use third-party workflow tools.Digital Sending Softw

Table 9-6 HP Embedded Web Server Troubleshooting tab (continued)Menu DescriptionCalibration/Cleaning Enable the automatic cleaning feature, create an

Other Links listNOTE: You can configure which links display in the Other Links list by using the Edit OtherLinks menu on the General tab. The followin

HP Utility (Mac OS X)HP Utility is a software program that provides access to the product in Mac OS X.You can use HP Utility when the product uses a U

Menu Item Description Commands Sends special characters or print commands to the product after theprint job.NOTE: This option is available only after

Use HP Web Jetadmin softwareHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP products

Economy settingsOptimize speed or energy useBy default the product stays warm between jobs to optimize speed and print the first page of jobsfaster. Y

3. Open the Date/Time Format menu and configure the following settings:●Date Format●Time Format4. Touch the Save button.5. Open the Date/Time menu and

Control panelControl-panel layoutAccess Preset job options forcommonly used jobsMake copies from an originaldocumentSend a document to one or morefax

Product security featuresSecurity statementsThe product supports security standards and recommended protocols that help you keep the productsecure, pr

5. Enter the password in the New Password field, and then enter it again in the Verifypassword field.NOTE: If you are changing an existing password, y

Upgrade the product firmwareSoftware and firmware upgrades and installation instructions for this product are available atwww.hp.com/support/lj700colo

10 Solve problems●Solve problems checklist●Factors that affect product performance●Restore factory-set defaults●Control-panel help●Paper feeds incorre

Solve problems checklistFollow these steps when trying to solve a problem with the product.1. If the control panel is blank or black, complete these s

6. Verify that you have installed the print driver for this product. Check the program to make sure thatyou are using the print driver for this produc

Factors that affect product performanceSeveral factors affect the time it takes to print a job:●Maximum product speed, measured in pages per minute (p

Restore factory-set defaults1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following

Control-panel helpThe product has a built-in Help system that explains how to use each screen. To open the Help system,touch the Help button in the u

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●The document feeder jams, s

Access Preset job options forcommonly used jobsMake copies from an originaldocumentSend a document to one or morefax numbersSend a document as anattac

The document feeder jams, skews, or picks up multiple sheets ofpaper●The original might have something on it, such as staples or self-adhesive notes,

Clear jamsJam locations1234 5 6 7 8 10 11 12 9 13 141 500-sheet trays (1 x 500 sheet feeder and the 1 x 500-sheet feeder with cabinet)2Tray 23

Clear jams in the document feeder1. Lift the latch to release the document-feedercover. 2. Open the document-feeder cover. 3. Press on the door next

4. Lift the jam-access door, and remove anyjammed paper.To avoid damaging the original document if itis difficult to remove, rotate the green wheel at

Clear jams in the output bin area1. If paper is visible from the output bin, graspthe leading edge and remove it. Clear staple jamsTo reduce the risk

2. Pull the staple cartridge up and out to removeit. 3. Lift up the handle on the front of the staplecartridge. 4. Remove the sheet of staples from th

5. Push down the handle on the front of the staplecartridge. 6. Insert the staple cartridge. Press down on thetop of the staple cartridge until it cli

Clear jams in the stapler/stacker1. If paper is visible in the stapler/stacker outputbin, grasp the leading edge of the paper andslowly pull the paper

4. Lift up on the green tab to open the paperguide, and remove any jammed paper that isunder the guide. 5. Close the stapler/stacker door. 244 Chapte

Clear jams in the right doorWARNING! The fuser can be hot while the product is in use.1. Open the right door. 2. Gently pull the paper out of the pic

12 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.13 Features Depending on the product config

4. Paper could be jammed inside the fuser whereit would not be visible. Grasp the blue handleson both sides of the fuser, and pull the fuserstraight o

6. Align the fuser with the slots in the product,and push it straight in until it clicks into place. 7. Close the right door. Clear jams in Tray 11.

2. If you cannot remove the paper, or if nojammed paper is visible in Tray 1, close Tray1 and open the right door. 3. Gently pull the paper out of the

Clear jams in Tray 21. Remove the tray. 2. Remove any jammed or damaged sheets ofpaper. ENWWClear jams249

3. Look inside the product, and remove anyjammed paper from the paper-feed area. 4. Reinsert and close the tray. 250 Chapter 10 Solve problems ENWW

Clear jams in the 1 x 500-sheet feeder or the 1 x 500-sheet feederwith cabinet1. Open the jam-access door.NOTE: The 1 x 500-sheet feeder and the 1 x50

4. Remove the 500-sheet tray. 5. If the edge of the paper is visible in the feedarea, slowly pull the paper down and out ofthe product.NOTE: Do not f

Clear jams in the 3 x 500-sheet feeder1. Open the 3 x 500-sheet feeder jam-accessdoor. 2. If jammed paper is visible, remove it. 3. Close the 3 x 500

4. Remove the tray that has the jam.NOTE: The message on the product controlpanel indicates which tray has the jam. 5. If the edge of the paper is vis

Clear jams in the 3,500-sheet high-capacity tray 1. Open the right and left trays. 2. Remove any damaged sheets of paper. 3. Above the right-side tr

You can print or view a report of the complete Administration menu so you can more easily navigate tothe individual settings you need.1. From the Home

4. If jammed paper is in the feed area, pull itdown to remove it. 5. Push up on the jam-access plate to close it. 6. Close the right and left trays.

7. Open the jam-access door on the right side ofthe high-capacity tray cabinet. 8. Lift up the jam-release plate and remove anyjammed paper. 9. Close

Change jam recoveryThis product provides a jam recovery feature that reprints jammed pages.1. From the Home screen on the product control panel, scrol

Improve print qualityPrint from a different software programTry printing from a different software program. If the page prints correctly, the problem

4. Select a type from the Media Type drop-down list.5. Click the Print button.Check the toner-cartridge statusFollow these steps to check the estimate

Calibrate the product to align the colorsCalibration is a product function that optimizes print quality. If you experience any image-qualityproblems,

Internal print-quality-test pagesUse the print-quality-troubleshooting pages to help diagnose and solve color print-quality problems.1. From the Home

Always use a paper type and weight that this product supports. In addition, follow these guidelineswhen selecting paper:●Use paper that is of good qua

●Photo (sRGB): The product interprets RGB color as if it were printed as a photograph usinga digital mini lab. The product renders deeper, more satura

HP PCL 6 driver●Provided as the default driver on the product CD. This driver is automaticallyinstalled unless you select a different one.●Recommended

Product reportsProduct reports provide details about the product and its current configuration. Use the followingprocedure to print or view the report

Set the individual tray alignmentAdjust the alignment for individual trays when text or images are not centered or aligned correctly onthe printed pag

Improve copy qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backin

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

Calibrate the scannerIf the copied image is not positioned correctly on the page, calibrate the scanner.NOTE: When using the document feeder, make sur

3. Adjust the sliders to set the Darkness level, the Contrast level, the Sharpness level, and theBackground Cleanup level. Touch the OK button.4. Touc

Clean the pickup rollers and separation pad in the documentfeeder1. Lift the document-feeder latch. 2. Open the document-feeder cover. ENWWImprove c

3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a clean lint-free clothmoistened with wa

Improve scan qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backin

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

5. Touch the Resolution button.6. Select one of the predefined options. Touch the Save button.7. Touch the Start button.Check the color settings1. Fr

Table 1-1 Reports menu (continued)First level Second level Description Web Services Status Page Shows the detected Web Services for theproduct. Col

3. Select one of the predefined options, or touch the Manually adjust button and then adjust the sliderin the Optimize For area. Touch the OK button.4

2. Open the document-feeder cover. 3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a cl

Improve fax qualityCheck the scanner glass for dirt or smudgesOver time, specks of debris might collect on the scanner glass and white plastic backing

3. Clean the main scanner glass, the document-feeder glass (the small strip of glass on the leftside of the scanner), and the white foambacking. Use a

Check the send-fax resolution settingsNOTE: Increasing the resolution increases the fax size and send time.1. From the Home screen on the product cont

Check the error-correction settingsThe Error Correction Mode setting might be disabled, which can reduce image quality. Follow thesesteps to enable it

2. Open the document-feeder cover. 3. Remove any visible lint or dust from each ofthe feed rollers and the separation pad usingcompressed air or a cl

Check the fit-to-page settingIf the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, theproduct attempts to

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

HP LaserJet Enterprise 700 color MFPM775User Guide

16 Chapter 1 Product introduction ENWW

Solve easy-access USB printing problems●The Retrieve from USB menu does not open when you insert the USB flash drive●The file does not print from the

The file that you want to print is not listed in the Retrieve from USBmenu1. You might be trying to print a file type that the USB printing feature do

Solve USB connection problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cable is connected to the comp

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Beforebeginning, print a configura

The computer is unable to communicate with the product1. Test network communication by pinging the product.a. Open a command-line prompt on your compu

Solve fax problemsChecklist for solving fax problemsUse the following checklist to help identify the cause of any fax-related problems you encounter:●

Are you using a phone company voice-messaging service or an answeringmachine?If the rings-to-answer setting for the messaging service is lower than th

Check fax accessory statusIf the analog-fax accessory does not appear to be functioning, print a Configuration Page report tocheck the status.1. From

General fax problemsProblem Cause SolutionThe fax failed to send. JBIG is enabled, and the receiving faxmachine does not have JBIG capability.Turn off

Use Fax over VoIP networksVoIP technology converts the analog phone signal into digital bits. These are then assembled intopackets which travel on the

2 Connect the product and installsoftware●Connect the product to a computer by using a USB cable and install the software (Windows)●Connect the produc

Problems with receiving faxesProblem Cause SolutionIncoming fax calls are not beinganswered by the fax accessory (no faxdetected).The rings-to-answer

Problem Cause Solution The product is either low on toner or hasrun out of toner.If configured, the product stops printingas soon as it is low on ton

Problems with sending faxesProblem Cause SolutionFaxes are transmitting very slowly. You might be sending a complex fax,such as one with many graphics

Problem Cause SolutionOutgoing fax calls keep dialing. The fax accessory automatically redialsa fax number if the Redial On Busyoption is on or if the

Fax error codesIf a fax problem occurs which prevents or interrupts fax transmission, an error code is generated thatcan help in determining the cause

Send-fax messagesTable 10-1 Send-fax messagesMessage Error No. Description ActionCancelled 0 Someone cancelled the fax at theproduct control panel.No

Receive-fax messagesTable 10-2 Receive-fax messagesMessage Error No. Description ActionSuccess n/a The fax transmission wassuccessful.None.Blocked n/

Service settingsThese items in the control-panel menus are intended to be used when an HP service representative isassisting you.Settings in the Troub

Solve product software problems (Windows)A print driver for the product is not visible in the Printer folder1. Reinstall the product software.NOTE: Cl

Windows 7a. Click the Windows icon in the lower-left corner of the screen.b. Click Devices and Printers.c. Right-click the product driver icon, and th

Connect the product to a computer by using a USBcable and install the software (Windows)This product supports a USB 2.0 connection. Use an A-to-B type

Solve product software problems (Mac OS X)●The product name does not appear in the product list in the Print & Fax or the Print & Scan list●A

4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnectall of the devices from the chain, and connect the cabl

Remove software (Windows)Windows XP1. Click Start, Control Panel, and then Add or Remove Programs.2. Find and select the product from the list.3. Clic

Remove the print driver (Mac OS X)You must have administrator rights to remove the software.1. Open System Preferences.2. Select Print & Fax.3. Hi

310 Chapter 10 Solve problems ENWW

IndexSymbols/Numerics3 x 500 sheet feederjams 2533,500-sheet high-capacityorientation 493,500-sheet high-capacity inputcapacity 493,500-sheet high-cap

HP EasyColor (Windows) 111setting (Mac) 112color themechanging, Windows 112,263color usage job log pagedescription 15colorscalibrate 261configuration

feeding problems 294file directory pagedescription 14file upload, Mac 221firmwareupdate, Mac 221first pageprinting on different paper(Windows) 94folde

Mac driver settingsJob Storage 118MacintoshHP Utility 221managing network 212manual duplexMac 103Windows 85margins, smallcopying 270mediastapling 71su

print medialoading in Tray 1 36print on both sidesMac 103Windows 85print settingsHP Embedded Web Server216printingfrom USB storage accessories126setti

Connect the product to a network by using anetwork cable and install the software (Windows)Configure the IP address1. Make sure the product is turned

staple optionsselecting (Mac) 106selecting (Windows) 101staplercapacity 51loading staples 71setting default staple location51staples, loading 71stapli

© 2012 Hewlett-Packard Development Company, L.P.www.hp.com*CC522-90908**CC522-90908*CC522-90908

d. Find the IP address on the Jetdirect page.Jetdirect PageHP Color LaserJetPage 15. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.

Connect the product to a computer by using a USBcable and install the software (Mac OS X)This product supports a USB 2.0 connection. Use an A-to-B typ

Connect the product to a network by using anetwork cable and install the software (Mac OS X)Configure the IP address1. Make sure the product is turned

d. Find the IP address on the Jetdirect page.Jetdirect PageHP Color LaserJetPage 15. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.

If you are using Bonjour, complete the following steps:a. Click the Default Browser tab.b. Select the product from the list. The software verifies tha

3 Input trays and output bins●Supported paper sizes●Supported paper types●Configure trays●Alternative letterhead mode●Tray 1●Tray 2●500-sheet trays●3,

Copyright and License© 2012 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Supported paper sizesNOTE: To obtain the best results, select the correct paper size and type in the print driver beforeprinting.Table 3-1 Supported

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex printingA4297

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex printing16K 19

Table 3-1 Supported paper sizes (continued)Size and dimensions Tray 1 Tray 2 500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplex printingCustom

Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/lj700colorMFPM775.NOTE: To ob

Paper type Tray 1 Tray 2 500-sheettrays3,500-sheethigh-capacitytrayAutomaticduplexprintingColoredRoughHP Tough Paper Opaque film ENWWSupported paper

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

Alternative letterhead modeUse the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper intothe tray the same way f

Tray 1Tray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. Forsho

Table 3-3 Tray 1 paper orientation (continued)Paper type Image orientation Duplex mode How to load paperPreprinted or letterhead Landscape 1-sided pr

Table of contents1 Product introduction ... 1Pr

Load Tray 1CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.1. Open Tray 1. 2. Pull out the tray extension to support th

4. Make sure that the stack fits under the tabs onthe guides and does not exceed the load-levelindicators. 5. Adjust the side guides so that they ligh

Auto-sense settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following menus:●Ge

Tray 2Tray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. Forsho

Table 3-5 Tray 2 paper orientation (continued)Paper type Image orientation Duplex mode How to load paper Landscape 1-sided printing Face upBottom edg

Load Tray 21. Open the tray.NOTE: Do not open the tray while it is inuse. 2. Adjust the paper-length and paper-widthguides by squeezing the adjustment

4. Close the tray. 5. The control panel shows the tray’s paper typeand size. If the configuration is not correct,follow the instructions on the contr

Auto-sense settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following menus:●Ge

500-sheet traysTray capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicato

Table 3-7 500-sheet tray paper orientation (continued)Paper type Image orientation Duplex mode How to load paper Landscape 1-sided printing Face upBo

Configure a tray by using the control panel ... 32Alternative letterhead mode ...

Load the 500-sheet trays 1. Open the tray.NOTE: Do not open the tray while it is inuse. 2. Adjust the paper-length and paper-widthguides by squeezing

4. Close the tray. 5. The control panel shows the tray’s paper typeand size. If the configuration is not correct,follow the instructions on the contr

Auto-sense settings1. From the Home screen on the product control panel, scroll to and touch the Administration button.2. Open the following menus:●Ge

3,500-sheet high-capacity tray3,500-sheet high-capacity input capacity and paper orientationTo prevent jams, do not overfill trays. Be sure the top of

2. On each side, adjust the paper-size lever tothe correct position for the paper you areusing. 3. Load full reams of paper into each side of thetray.

Standard output binThe standard output bin holds up to 500 sheets of 75 g/m2 (20 lb) paper.Stapler/stacker (z and z+ models only)The stapler/stacker c

●Top left●Top right52 Chapter 3 Input trays and output bins ENWW

4 Parts, supplies, and accessories●Order parts, accessories, and supplies●HP policy on non-HP supplies●HP anticounterfeit Web site●Print when a toner

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder

HP policy on non-HP suppliesHewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new orremanufactured.NOTE: For HP prin

Load staples ... 715 Print ...

HP anticounterfeit Web siteGo to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panelmessage says the cartridge

Print when a toner cartridge is at estimated end oflife<Color> <Supply> Low This message displays when a supply is nearing the estimateden

Enable or disable the Very Low Settings optionsfrom the control panelYou can enable or disable the default settings at any time, and you do not have t

Customer self-repair partsThe following customer self-repair parts are available for the product.●Parts listed as Mandatory self-replacement are to be

Table 4-1 Customer self-repair parts (continued)Item Description Self-replacementoptionsPart numberTray 2 pickup roller/separation pad kit Replacemen

Table 4-1 Customer self-repair parts (continued)Item Description Self-replacementoptionsPart numberPower cable 220V – 10A Replacement cable – Denmark

AccessoriesItem Description Part number1x500-sheet feeder Optional tray to increase paper capacity CE860A1x500-sheet feeder with cabinet Optional tray

Toner cartridgesToner cartridge view3121 Plastic shield2Imaging drumCAUTION: Do not touch the green roller. Doing so can damage the cartridge.3Memory

Toner cartridge informationColor Cartridge number Part numberReplacement black toner cartridge 651A CE340AReplacement cyan toner cartridge 651A CE341A

Replace the toner cartridgesThe product uses four colors and has a different toner cartridge for each color: black (K), magenta (M),cyan (C), and yell

Select a custom paper size (Windows) ... 108Print watermarks (Windows) ...

3. Remove the new toner cartridge from itsprotective bag. 4. Grasp both sides of the toner cartridge anddistribute the toner by gently rocking the ton

6. Align the toner cartridge with its slot and insertthe toner cartridge until it clicks into place. 7. Close the front door. ENWWToner cartridges67

Toner collection unitItem Description Part numberToner Collection Unit Receptacle for waste toner CE980AFor more information, go to www.hp.com/go/lear

3. Place the attached cap over the opening onthe front of the unit. 124. Remove the new toner collection unit from itspackaging. ENWWToner collection

5. Insert the bottom of the new unit into theproduct first and then push the top of the unituntil it clicks into place. 6. Close the rear door.To recy

Staples (stapling models only)Item Description Part numberStaple cartridge Each cartridge holds 5,000 unformedstaples.C8091AFor more information, go t

3. Insert the new staple cartridge into theopening. Press down on the top of the staplecartridge until it clicks into place. 4. Close the upper-right

5Print●Supported print drivers (Windows)●Change print-job settings (Windows)●Change print-job settings (Mac OS X)●Print tasks (Windows)●Print tasks (M

Supported print drivers (Windows)Print drivers provide access to the product features and allow the computer to communicate with theproduct (using a p

proven HP print driver technology and has been tested thoroughly and used with many softwareprograms. It is a powerful solution that performs consiste

Staple a copy job ... 139Copy on both sid

Change print-job settings (Windows)Change the settings for all print jobs until the software program isclosedThe steps can vary; this procedure is mos

Change print-job settings (Mac OS X)Change the settings for all print jobs until the software program isclosed1. Click the File menu, and then click t

Print tasks (Windows)Use a printing shortcut (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theP

4. Select one of the shortcuts. Click the OKbutton to close the Document Propertiesdialog box.NOTE: When you select a shortcut, thecorresponding setti

Create printing shortcuts (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Prefer

5. Select the print options for the new shortcut. 6. Click the Save As button. ENWWPrint tasks (Windows)81

7. Enter a name for the shortcut, and then clickthe OK button. 8. Click the OK button to close the DocumentProperties dialog box. In the Print dialogb

Automatically print on both sides (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties o

4. Select the Print on both sides check box.Click the OK button to close the DocumentProperties dialog box. 5. In the Print dialog box, click the OK b

Manually print on both sides (Windows) 1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Pr