HP ProLiant BL490c G6 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and stor
Component identification 10 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the s
Index 100 V video connector 10 video connector cabling 10 virtual CD/DVD-ROM 46 virtual floppy 48 W warnings 60 website, HP 86
Operations 11 Operations Power up the server blade The HP BladeSystem Onboard Administrator initiates an automatic power-up sequence when the server
Operations 12 • Use the HP BladeSystem Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, and then select
Operations 13 Remove the access panel To remove the component: 1. Power down the server blade (on page 11). 2. Remove the server blade (on page 12
Setup 14 Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2.
Setup 15 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, insta
Setup 16 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex-1
Setup 17 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices t
Setup 18 2. Remove the enclosure connector cover. 3. Prepare the server blade for installation.
Setup 19 4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview
© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Hardware options installation 20 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 21 For hard drive connector locations, see "System board components (on page 7)." 6. Connect and route the
Hardware options installation 22 • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1067)
Hardware options installation 23 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To d
Hardware options installation 24 For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM m
Hardware options installation 25 General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots
Hardware options installation 26 • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for
Hardware options installation 27 • Observe the general DIMM slot population guidelines (on page 25). • Always install DIMMs in channels 1 and 2 fo
Hardware options installation 28 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system compon
Hardware options installation 29 7. Install the DIMM. 8. Install the DIMM baffle. 9. Connect the hard drive cables. 10. Install the access panel
Contents 3 Contents Component identification ...
Hardware options installation 30 5. Remove the heatsink blank. Retain the heatsink blank for future use. CAUTION: Failure to completely open th
Hardware options installation 31 7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle
Hardware options installation 32 8. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BO
Hardware options installation 33 9. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Hardware options installation 34 11. Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system bo
Hardware options installation 35 • Install Type II mezzanine cards only on mezzanine 2 connector. Optional mezzanine cards enable network connectiv
Hardware options installation 36 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade. T
Hardware options installation 37 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet
Hardware options installation 38 key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.
Cabling 39 Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinch
Contents 4 Accessing a server blade with local media devices ... 40 Configu
Cabling 40 Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and fu
Cabling 41 3. Connect a USB hub to one USB connector. 4. Connect the following to the USB hub: o USB CD/DVD-ROM drive o USB keyboard o USB mouse
Configuration and utilities 42 Configuration and utilities Server blade deployment tools Software drivers and additional components HP offers the fo
Configuration and utilities 43 The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-based status
Configuration and utilities 44 o Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1
Configuration and utilities 45 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the
Configuration and utilities 46 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build
Configuration and utilities 47 To deploy with a boot CD: 1. Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server blade. R
Configuration and utilities 48 iLO virtual floppy To deploy with a boot diskette: 1. Do one of the following: o Insert the boot diskette into the
Configuration and utilities 49 SmartStart assists the deployment process by performing a wide range of configuration activities, including: • Prepa
Contents 5 Battery replacement ...
Configuration and utilities 50 Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first t
Configuration and utilities 51 Configuring mirrored memory To configure mirrored memory: 1. Install the required DIMMs ("Installing DIMMs&quo
Configuration and utilities 52 • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support informa
Configuration and utilities 53 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Configuration and utilities 54 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to i
Configuration and utilities 55 Internal USB functionality An internal USB connector is available for use with security key devices and USB drive key
Configuration and utilities 56 HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant (SMP) enable
Configuration and utilities 57 • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service s
Configuration and utilities 58 HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently a
Troubleshooting 59 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Component identification 6 Component identification Front panel components Item Description 1 HP c-Class Blade SUV Cable connector 2 Serial la
Troubleshooting 60 Important safety information Before servicing this product, read the Important Safety Information document provided with the s
Troubleshooting 61 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 62 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to
Troubleshooting 63 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue wit
Troubleshooting 64 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 65)." T
Troubleshooting 65 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure
Troubleshooting 66 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:
Troubleshooting 67 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 68 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the ser
Troubleshooting 69 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Component identification 7 Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote m
Troubleshooting 70 Item See 1 Server blade power-on problems flowchart (on page 67) 2 "POST error messages and beep codes (on page 75)&quo
Troubleshooting 71 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL
Troubleshooting 72 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B
Troubleshooting 73 * See the server blade OS boot problems flowchart (on page 71) Server fault indications flowchart Symptoms: • Server boots, bu
Troubleshooting 74 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 75 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 76 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
Battery replacement 77 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t
Regulatory compliance notices 78 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 79 radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Component identification 8 Item Description 11 Mezzanine connector 1 (Type I only) 12 Mezzanine connector 2 (Type I or Type II) 13 TPM connec
Regulatory compliance notices 80 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C
Regulatory compliance notices 81 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 82 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 83 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Electrostatic discharge 84 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 85 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non-
Technical support 86 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 87 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 88 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione
Technical support 89 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte
Component identification 9 3. Remove the access panel (on page 13). 4. Change position 6 of the system maintenance switch to on. 5. Install the ac
Technical support 90 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor
Technical support 91 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Technical support 92
Technical support 93
Acronyms and abbreviations 94 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Cust
Acronyms and abbreviations 95 P2V physical to virtual PMP Performance Management Pack POST Power-On Self Test PSP ProLiant Support Pack PXE Preb
Acronyms and abbreviations 96 VCA Version Control Agent VM Virtual Machine WEBES Web-Based Enterprise Service WfM Wired for Management
Index 97 A access panel 13 additional information 59 Advanced ECC memory 24, 25 ASR (Automatic Server Recovery) 53 authorized reseller 86
Index 98 Federal Communications Commission (FCC) notice 78, 79 firmware upgrade utility, troubleshooting 59 flowcharts 63, 64, 65, 67, 69, 71,
Index 99 Power On/Standby button 6, 7 powering down 11 powering up 11, 49 power-on problems flowchart 67 preboot execution environment (PXE)
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