HP ProLiant DL385 G7 Server User Guide Part Number 588708-001 March 2010 (First Edition)
Component identification 10 Rear panel components Item Description Color 1 PCI slot 5 — 2 PCI slot 6 — 3 PCI slot 4 — 4 PCI slot 2 — 5
Technical support 100 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 101 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de comp
Technical support 102 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Technical support 103
Technical support 104
Acronyms and abbreviations 105 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 106 HP SIM HP Systems Insight Manager iLO Integrated Lights-Out iLO 3 Integrated Lights-Out 3 IML Integrated Managemen
Acronyms and abbreviations 107 RPM Red Hat Package Manager SAN storage area network SAS serial attached SCSI SATA serial ATA SIM Systems Insight
Index 108 A access panel 23, 24 ACU (Array Configuration Utility) 61 additional information 69 Advanced ECC memory 47 air baffle 28 airflo
Index 109 H hard drive bays 7 hard drive LEDs 16 hard drives 16 hard drives, determining status of 16 hard drives, installing 51 hard driv
Component identification 11 Rear panel LEDs and buttons Item Description Status 1 Power supply 2 power LED Green = Normal Off = System is off or
Index 110 power distribution unit (PDU) 33 power LEDs, system 18 Power On/Standby button 7, 22, 37 power requirements 33 power supply 10 p
Index 111 troubleshooting 69 Trusted Platform Module (TPM) 44, 47 U UID LED 7, 11, 14 updating the system ROM 64 USB connectors 7, 10 USB
Component identification 12 • Installing the risers listed in the table above in either the primary or secondary riser connectors determines the fo
Component identification 13 Item Description 8 System battery connector 9 TPM connector 10 NMI jumper 11 Primary riser connector 12 SD card co
Component identification 14 CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. There is an RBSU setting that erases default se
Component identification 15 DIMM slots DIMM slots are identified by the numbers 1 through 12. Hard drive numbering • SFF device bay numbering
Component identification 16 • LFF device bay numbering SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Onlin
Component identification 17 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On Off The drive is online, but it is not active
Component identification 18 Status On = AC power is connected. Off = AC power is disconnected. Missing = Riser is not installed and power mig
Component identification 19 LED3 pattern LED4 pattern Interpretation — One blink every two seconds The system is powered down, and the cache
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Component identification 20 FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse sid
Component identification 21 For more information, see "Hot-plug fan operation (on page 29)."
Operations 22 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc
Operations 23 3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firm
Operations 24 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page
Operations 25 o If there are any full-length expansion boards installed, remove the full-length expansion board retainer as follows: Remove the PC
Operations 26 Install the PCI riser cage 1. Power down the server (on page 22). 2. Extend the server from the rack (on page 22). 3. Remove the ac
Operations 27 5. Install the full-length expansion board retainer. 6. Install the access panel (on page 24). 7. Install the server into the rack
Operations 28 2. Open the cable management arm. Cable management arm with right-hand swing NOTE: To access some components, you may need to r
Operations 29 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
Contents Component identification ... 7
Operations 30 For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan failure or mis
Setup 31 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 32 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this sectio
Setup 33 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cl
Setup 34 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a
Setup 35 Installing the server into the rack CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Setup 36 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors i
Setup 37 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding
Hardware options installation 38 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 39 b. Remove the PCI riser cage (on page 25). 5. Remove the air baffle (on page 28). 6. Open the heatsink retaining
Installing the server into the rack ...
Hardware options installation 40 8. Remove the processor socket protective cover. Retain the cover for future use. IMPORTANT: Be sure the proce
Hardware options installation 41 11. Press in firmly until the processor installation tool clicks and separates from the processor, and then rem
Hardware options installation 42 12. Close the processor retaining bracket and the processor retaining latch. 13. CAUTION: To prevent possible
Hardware options installation 43 15. Install the heatsink. 16. Close the heatsink retaining bracket. 17. Install the air baffle.
Hardware options installation 44 18. Remove the fan blanks in bays 5 and 6. 19. Install the fans into bays 5 and 6. 20. If any full-length expan
Hardware options installation 45 2. Retaining the recovery key/password (on page 47). 3. Enabling the Trusted Platform Module (on page 47). Enablin
Hardware options installation 46 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet
Hardware options installation 47 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save
Hardware options installation 48 Whereas standard ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and mu
Hardware options installation 49 • Advanced ECC is not available if x4 and x8 memory modules are mixed in channels (A and B), (C and D), or both, b
Drivers ...
Hardware options installation 50 3 — 3 DR DR 1333 MHz DR 1066 MHz 1066 MHz 800 MHz 3 — 3 mixed SR 1333 MHz DR 1333 MHz DR 1066 MHz 1066 MHz
Hardware options installation 51 6. Install the DIMM. 7. Install the air baffle. 8. Install the access panel (on page 24). 9. Install the server
Hardware options installation 52 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-pl
Hardware options installation 53 3. Remove the hard drive. Expansion board options The server supports PCI, PCI-X, and PCI Express expansion board
Hardware options installation 54 o To remove slot cover 1 or 4, push in on the retainer to release it, and then slide out the cover. o To remove s
Hardware options installation 55 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. Instal
Hardware options installation 56 7. Connect any required internal or external cables to the expansion board. See the documentation that ships with t
Cabling 57 Cabling SAS hard drive cabling Connect the SAS power cable from the primary drive cage (drive cage containing drives 1 - 8) to the prim
Cabling 58 FBWC battery cabling BBWC battery cabling
Configuration and utilities 59 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Server specifications ...
Configuration and utilities 60 • Configuring system devices and installed options • Enabling and disabling system features • Displaying system in
Configuration and utilities 61 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For
Configuration and utilities 62 For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation C
Configuration and utilities 63 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Configuration and utilities 64 • Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power st
Configuration and utilities 65 • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Diagnostic tools
Configuration and utilities 66 o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO 3 u
Configuration and utilities 67 If you are installing drivers from the SmartStart CD, be sure that you are using the latest SmartStart version that y
Configuration and utilities 68 • The ProLiant BladeSystem Release Sets • Offline, automatic mode for HP ProLiant BL, DL, ML, and 100 Series server
Troubleshooting 69 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Component identification 7 Component identification Front panel components Item Description 1 Quick release levers (2) 2 Serial number label
Troubleshooting 70 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 71 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 72 • Run HP Insight Diagnostics (on page 65) and use the survey page to view the current configuration or to compare it to previous
Troubleshooting 73 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to o
Troubleshooting 74 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 75 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on th
Troubleshooting 76 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 77 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 78
Troubleshooting 79 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Component identification 8 Item Description Status 2 Health LED Green = Normal Flashing amber = System degraded. To identify a component in a de
Troubleshooting 80 Item Refer to OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system
Troubleshooting 81 • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect bo
Troubleshooting 82 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser
Troubleshooting 83 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 84 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Battery replacement 85 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Regulatory compliance notices 86 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 87 to radio communications. However, there is no guarantee that interference will not occur in a particular installati
Regulatory compliance notices 88 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 89 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o
Component identification 9 Systems Insight Display LEDs and health LED combinations When the health LED on the front panel illuminates either amber
Regulatory compliance notices 90 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This produ
Regulatory compliance notices 91 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 92 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 93 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Sh
Specifications 94 Power supply output Rated steady-state power For more information, see “Power supply specifications (on page 94).” Rated peak pow
Specifications 95 Rated input current 8.9A at 100V AC 4.3A at 200V AC Rated input power 857 W at 100V AC input 824 W at 200V AC input BTUs per hou
Specifications 96 Rated input current 38A at -36V DC 19A at -72V DC 28A at -48V DC, nominal input Rated input power 1380 W at -36V DC input 1365 W
Technical support 97 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 98 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 99 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
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