HP ProLiant MicroServer User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems
Setup 10 Installing the operating system For the latest information on supported operating systems, see the HP website (http://www.hp.com/go/support
Hardware options installation 11 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 12 Removal and replacement tools In performing any hardware configuration procedures, you might need the following it
Hardware options installation 13 IMPORTANT: Before removing any serviceable parts, determine whether the part is hot plug or non-hot plug. If the
Hardware options installation 14 The password is encrypted and stored in flash memory. If you update the firmware, all data, passwords and configura
Hardware options installation 15 5. Remove four spare drive screws from the rear side of the panel door. 6. Install the drive in the drive carrier:
Hardware options installation 16 b. Close the ejector lever to secure the drive. 8. Close the panel door. 9. Use the HP ProLiant MicroServer key
Hardware options installation 17 5. Slide the top panel forward, and then lift it to release it from the chassis. 6. Use a screwdriver to toggle t
Hardware options installation 18 a. Remove four spare drive screws from the rear side of the panel door. b. Install the screws onto the drive. c.
Hardware options installation 19 b. Connect the power cable to the optical drive, and then connect the other end to the power supply unit optical dr
© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Hardware options installation 20 12. Use the HP ProLiant MicroServer key to lock the panel door. RDX drive option For more information about produ
Hardware options installation 21 5. Slide the top panel forward, and then lift it to release it from the chassis. 6. Use a screwdriver to toggle t
Hardware options installation 22 a. Cut the cable tie securing the P6 power cable, and then route the cable along the underside of the media drive b
Hardware options installation 23 d. Slide the drive into the media drive bay until it clicks into place. 9. Install the RDX disk cartridge into th
Hardware options installation 24 13. Use the HP ProLiant MicroServer key to lock the panel door. Memory options The memory subsystem in this serve
Hardware options installation 25 Single-rank and dual-rank DIMMs DIMM configuration requirements are based on these classifications: • Single-rank
Hardware options installation 26 4. Open the DIMM slot latches. 5. Remove the DIMM. 6. Close the panel door. 7. Use the HP ProLiant MicroServer
Hardware options installation 27 c. Lock the holding clicks to secure the memory module in place. 7. Close the panel door. 8. Use the HP ProLiant
Hardware options installation 28 • Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When in
Hardware options installation 29 5. Install the TPM board. Press down on the connector to seat the board. 6. Install the TPM security rivet by pre
Contents 3 Contents Operations ...
Hardware options installation 30 • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module Press t
Software and configuration utilities 31 Software and configuration utilities ROM-Based Setup Utility RBSU, an embedded configuration utility, perfor
Software and configuration utilities 32 • Force a PXE Network boot by pressing the F12 key. ProLiant MicroServer Insight Diagnostics The ProLiant
Software and configuration utilities 33 Operating System Version Support For information about specific versions of a supported operating system, re
Software and configuration utilities 34 4. In the Main menu screen, select LD View/LD Define Menu, and then press Ctrl+C. The system prompts you to
Software and configuration utilities 35 HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS
Software and configuration utilities 36 Installing a supported Microsoft® Windows® OS 1. Insert the OS CD and reboot the system. 2. When prompted,
Troubleshooting 37 Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary informatio
Troubleshooting 38 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury e
Troubleshooting 39 20.41-27.22 kg 47.18-60 lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local occupa
Contents 4 Subscriber's choice ...
Troubleshooting 40 • See the server LEDs and their status. Item Indicators Status Description 1 NIC LED Blinking green Ongoing activity 2 HD
Troubleshooting 41 a. Exit any applications. b. Exit the operating system. c. Power down the server (on page 6). 5. Disconnect any peripheral dev
Troubleshooting 42 • The most recent version of a particular server or option firmware from the HP Support website (http://www.hp.com/support) • C
Troubleshooting 43 Online/activity LED (green) Interpretation On Activity Off No Activity Troubleshooting flowcharts To effectively troubleshoot
Troubleshooting 44 General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure
Troubleshooting 45 Item See 7 • Server maintenance and service guide, located on the HP website (http://www.hp.com/products/servers/platforms) •
Troubleshooting 46 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For th
Troubleshooting 47 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at
Troubleshooting 48 Item See 1 Server maintenance and service guide, located on the HP website (http://www.hp.com/products/servers/platforms) 2 &q
Troubleshooting 49 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted o
Contents 5 Federal Communications Commission notice ...
Troubleshooting 50 Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber.
Troubleshooting 51 • System overtemperature condition Item See 1 Server maintenance and service guide, located on the HP website (http://www.h
Troubleshooting 52 General hardware problems (on page 53) Internal system problems (on page 56) System open circuits and short circuits (on page 62
Troubleshooting 53 UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See
Troubleshooting 54 2. Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hard
Troubleshooting 55 CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board r
Troubleshooting 56 Internal system problems CD-ROM and DVD drive problems System does not boot from the drive Action: 1. Be sure the drive boot ord
Troubleshooting 57 DAT drives require cleaning every 8 to 25 hours of use or they may fail intermittently when using marginal or bad media. Be sure
Troubleshooting 58 2. Check for and disconnect any non-bootable USB devices. Diskette drive cannot write to a diskette Action: 1. If the diskette
Troubleshooting 59 No hard drives are recognized Action: 1. Be sure no power problems (on page 52) exist. 2. Check for loose connections (on page
Operations 6 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Troubleshooting 60 Server response time is slower than usual Action: Be sure the hard drive is not full, and increase the amount of free space on th
Troubleshooting 61 2. Be sure the memory is configured properly. See the server documentation. 3. Be sure a memory count error did not occur ("
Troubleshooting 62 5. If the server has only one processor installed, replace it with a known functional processor. If the problem is resolved after
Troubleshooting 63 o For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correctly set for the server. You may ne
Troubleshooting 64 o For tower model servers, check the cable connection from the input device to the server. 2. If a KVM switching device is in us
Troubleshooting 65 4. Be sure the network cable is working by replacing it with a known functional cable. 5. Check the PCI Hot Plug power LED to be
Troubleshooting 66 • Transferring execution to a segment that is not executable • Writing to a read-only or a code segment • Loading a bad value
Troubleshooting 67 When to reconfigure or reload software If all other options have not resolved the problem, consider reconfiguring the system. Bef
Troubleshooting 68 Errors occur after the system software is changed Action: Change settings to the original configuration. If more than one setting
Troubleshooting 69 Automatic backup A backup copy of the ROM image existing on the target server is made in the ROM image backup subdirectory: \CPQS
Operations 7 4. Open the panel door of the server. For server-specific information, see the installation sheet that ships with the server.
Troubleshooting 70 3. If a TPM is installed and enabled on the server, disable BitLocker™ before updating the firmware. For more information, see th
Troubleshooting 71 • A detailed description of the problem and any associated error messages Linux operating systems Collect the following informa
Battery replacement 72 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Battery replacement 73 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, c
Regulatory compliance notices 74 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 75 radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Regulatory compliance notices 76 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C
Regulatory compliance notices 77 Japanese notice BSMI notice Korean notice Class A equipment Class B equipment
Regulatory compliance notices 78 Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (th
Regulatory compliance notices 79 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance
Setup 8 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Electrostatic discharge 80 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Support and other resources 81 Support and other resources HP contact information For United States and worldwide contact information, see the Conta
Support and other resources 82 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation
Support and other resources 83 di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del c
Support and other resources 84 de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le en
Support and other resources 85 Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werk
Support and other resources 86
Support and other resources 87
Support and other resources 88 Before you contact HP Be sure to have the following information available before you call HP: • Active Health System
Acronyms and abbreviations 89 Acronyms and abbreviations AMP Advanced Memory Protection BMC baseboard management controller CS cable select DAT d
Setup 9 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating
Acronyms and abbreviations 90 PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended PDU power dis
Documentation feedback 91 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentat
Index 92 A access panel 6 acoustics statement for Germany 79 application software problems 67 authorized reseller 81 auto-configuration proc
Index 93 H hard drive LEDs 42 hard drive problems, diagnosing 58 hard drive, failure of 58 hard drives, determining status of 42 hardware op
Index 94 processor problems 61 processors 61 R rack stability 38 rack warnings 38 RAID volume, creating 33 RBSU (ROM-Based Setup Utility)
Commentaires sur ces manuels