Hp DL980 G7 Manuel d'utilisateur

HP ProLiant DL980 G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Server component identification 10 LED Component LOWER CPU Indicates lower CPU tray with associated CPUs, memory risers and DIMMs MEMORY BOARD X DI

Troubleshooting 100

Troubleshooting 101 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Troubleshooting 102 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Document

Troubleshooting 103 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Troubleshooting 104 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on p

Troubleshooting 105 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy

Troubleshooting 106 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include al

Troubleshooting 107 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshootin

Regulatory compliance notices 108 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Regulatory compliance notices 109 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Server component identification 11 Item Description 1 Torx T-15 Tool 2 iLO 3 connector 3 Mouse connector 4 Serial connector 5 NIC connector 2 6 NI

Regulatory compliance notices 110 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Regulatory compliance notices 111 The telephone connector (not available for all products) is intended for connection to analogue telephone networks

Regulatory compliance notices 112 BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Vietnam comp

Regulatory compliance notices 113 Ukraine notice Laser compliance This product may be provided with an optical storage device (that is, CD or DVD

Regulatory compliance notices 114 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Regulatory compliance notices 115 Brazilian notices Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interfer

Electrostatic discharge 116 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Specifications 117 Specifications Environmental Specifications Specification Value System inlet temperature — Operating 10° to 35°C (50° to 95°F

Specifications 118 Specification Value Idle L WAd 7.5 Bels L pAm 59.7 dB Operating L WAd 7.5 Bels L pAm 89.7 dB Emissions Classification (EMC) — FC

Specifications 119 configuration. High line (200-240 VAC) delivery is required to operate the system in its current configuration" message and

Server component identification 12 Rear panel LEDs Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Network ac

Technical support 120 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s

Technical support 121 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe

Technical support 122 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion

Technical support 123 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort

Technical support 124 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo

Technical support 125 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Technical support 126

Technical support 127

Acronyms and abbreviations 128 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Acronyms and abbreviations 129 IML Integrated Management Log KVM keyboard, video, and mouse NIC network interface controller NVRAM non-volatile m

Server component identification 13 Item Description LED color Status 9 NIC 3 Activity LED Green On or flashing—Network activity Off—No network

Acronyms and abbreviations 130 SD Secure Digital SDRAM synchronous dynamic RAM SFF small form-factor SIM Systems Insight Manager SNMP Simple Net

Index 131 A access panel 23 ACU (Array Configuration Utility) 80 additional information 90 ADU (Array Diagnostic Utility) 86 airflow require

Index 132 Federal Communications Commission (FCC) notice 108, 109 flowcharts 95, 96, 98, 101, 103, 104 G general diagnosis flowchart 96 ground

Index 133 processor memory drawer, removing 24 processor memory module 10, 23, 24 processor option 31, 32 processors 93 ProLiant Support Pac

Index 134 utilities, deployment 77, 81 V ventilation 26 Version Control 87 Version Control Agent (VCA) 87 Version Control Repository Manager

Server component identification 14 Fan location

Server component identification 15 Item Description 1 Fan 4 2 Fan 3 3 Fan 2 4 Fan 1 5 Fan module 6 6 Fan module 5

Server component identification 16 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express

Server component identification 17 System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for syst

Server component identification 18 DIMM slot locations Each memory module contains 8 DIMM slots. The paired banks are identified by the letters A th

Server component identification 19 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive L

© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Server component identification 20 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condit

Server component identification 21 LED3 pattern LED4 pattern Interpretation — One blink every two seconds The system is powered down, and the

Operations 22 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

Operations 23 2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or mainten

Operations 24 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner resul

Operations 25 5. Remove the processor memory drawer cover. The procedure is the same for the upper and lower processor memory drawers, and the proc

Setup 26 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 27 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid

Setup 28 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of

Setup 29 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.

Contents 3 Contents Server component identification ...

Setup 30 To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array

Hardware options installation 31 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 32 Installing a processor The processors and memory are located in the drawer accessible from the front of the server.

Hardware options installation 33 5. Open the heatsink retaining bracket. 6. Open the processor retaining latch and the processor socket retaining

Hardware options installation 34 IMPORTANT: Be sure the processor remains inside the processor installation tool. 8. If the processor has separ

Hardware options installation 35 9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BO

Hardware options installation 36 10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Hardware options installation 37 12. Remove the heatsink protective cover. 13. Install the heatsink. 14. Close and lock the heatsink retaining br

Hardware options installation 38 Memory options This server contains eight memory cartridge connectors in each processor memory drawer. Each memory

Hardware options installation 39 IMPORTANT: ProLiant DL980 G7 servers may be unable to provide MMIO (Memory Mapped I/O) memory to all slotted PCI

Contents 4 Single-, dual-, and quad-rank DIMMs ... 40

Hardware options installation 40 NOTE: When an HP ProLiant DL980 G7 server is configured with a DIMM that has an uninitialized SPD area, and the s

Hardware options installation 41 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustr

Hardware options installation 42 • To achieve maximum performance, balance DIMM quads by letter groupings across all memory cartridges so that the

Hardware options installation 43 • Memory must be loaded in quads, with a pair of DIMMs in each memory cartridge for a corresponding processor. Up

Hardware options installation 44 • Successive cache lines are interleaved between the DIMMs and the Lockstep SMI channels of the two memory control

Hardware options installation 45 • The largest contributor to maximum memory bandwidth performance is to use both memory controllers inside the pro

Hardware options installation 46 AMP modes are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, t

Hardware options installation 47 Online Spare memory population guidelines Online spare memory provides protection against persistent DRAM failure.

Hardware options installation 48 system management routine disables the failed DIMM. Further memory reads and writes will only occur on the mirrored

Hardware options installation 49 IMPORTANT: If all installed memory is configured for a single CPU on a ProLiant DL980 G7 server running Red Hat E

Contents 5 HP Systems Insight Manager ...

Hardware options installation 50 6. Install the DIMM. See "Memory options (on page 38)." 7. Close the memory cartridge cover. 8. Instal

Hardware options installation 51 Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped togethe

Hardware options installation 52 Redundant hot-plug power supply option The server supports up to four hot-plug power supplies. Install all power su

Hardware options installation 53 4. Connect the power cord to the power source. 5. Be sure that the power supply LED is green ("Power supply

Hardware options installation 54 7. Install the SPI board. 8. Install the access panel. 9. Slide the server back into the rack. 10. Power up the

Hardware options installation 55 IMPORTANT: If an HP ProLiant DL980 G7 with System ROM 2010.07.27 or a ProLiant DL580 G7 with System ROM 2010.08.2

Hardware options installation 56 IMPORTANT: When the HP ProLiant DL980 G7 server is configured with the Low-profile PCI Express I/O expansion

Hardware options installation 57 IMPORTANT: ProLiant DL980 G7 servers may be unable to provide MMIO (Memory Mapped I/O) memory to all slotted PCI

Hardware options installation 58 IMPORTANT: On an HP ProLiant DL980 G7 server with a 128 logical CPU configuration, if an HP NC382T PCI Express Du

Hardware options installation 59 4. If installed, remove the shipping screws.

Contents 6 BSMI notice ...

Hardware options installation 60 5. Open the expansion board retainer, and then remove the expansion slot cover. 6. Install the expansion board.

Hardware options installation 61 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots hav

Hardware options installation 62 6. Install the PCI Express I/O expansion board. 7. Install any expansion boards. 8. Slide the processor memory d

Hardware options installation 63 4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer fro

Hardware options installation 64 6. Install the PCI-X/PCI Express I/O expansion board. 7. Install any expansion boards. 8. Slide the processor me

Hardware options installation 65 3. Slide the I/O expander out of the server. Place a hand under the component to support it as you remove it from t

Hardware options installation 66 5. To open the I/O card lock, push the blue tab, flip it back, then open the hinge forward. 6. Remove expansion s

Hardware options installation 67 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is display

Hardware options installation 68 The SPI board is not shown for clarity. 9. Install the access panel. 10. Slide the server back into the rack. 11

Hardware options installation 69 7. Install the FBWC module. 8. Connect the cable.

Server component identification 7 Server component identification Front panel components Item Description 1 Hard drive bay 1 2 Hard drive bay 2

Hardware options installation 70 9. Install the capacitor pack. 10. Install the SPI board. 11. Install the access panel. 12. Slide the server ba

Hardware options installation 71 • When returning a system board for service replacement, do not remove the TPM from the system board. When request

Hardware options installation 72 6. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag

Hardware options installation 73 6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable

Cabling 74 Cabling XNC cabling CAUTION: XNC cabling (on page 74) is required for eight processor systems. Failure to cable the XNC will result i

Cabling 75 For best cable management, follow the recommend connection order. 1. Make connections labeled 1 through 8 in the illustration. 2. Refe

Cabling 76 DVD-ROM drive cabling

Server software and configuration utilities 77 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a c

Server software and configuration utilities 78 • Enabling and disabling system features • Displaying system information • Selecting the primary b

Server software and configuration utilities 79 To change any ORCA default settings and override the auto-configuration process, press the F8 key whe

Server component identification 8 Item Description 20 Processor memory tray (upper) 21 Processor memory tray (lower) Front panel LEDs Item De

Server software and configuration utilities 80 2. When the prompt appears, access RBSU by pressing the F9 key during power-up. 3. Select System Opt

Server software and configuration utilities 81 For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the

Server software and configuration utilities 82 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing proce

Server software and configuration utilities 83 System Online ROM flash component utility The Online ROM Flash Component Utility enables system admin

Server software and configuration utilities 84 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware down

Server software and configuration utilities 85 USB support HP provides both standard USB support and legacy USB support. Standard support is provide

Server software and configuration utilities 86 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form.

Server software and configuration utilities 87 Select Insight Remote Support from the menu on the right. Keeping the system current Drivers The ser

Server software and configuration utilities 88 System Online ROM flash component utility The Online ROM Flash Component Utility enables system admin

Battery replacement 89 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Server component identification 9 System Insight Display LEDs LED Component POWER System power EXT HEALTH External component health POWER CAP Pow

Troubleshooting 90 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Troubleshooting 91 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Troubleshooting 92 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Troubleshooting 93 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Troubleshooting 94 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All ad

Troubleshooting 95 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select

Troubleshooting 96 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Troubleshooting 97 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc

Troubleshooting 98 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 99 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs