HP Pavilion dx6500 Entertainment PCMaintenance and Service Guide
Category Description Supports the following dual hard drive configurations:●320-GB, 5400-rpm (160 GB × 2)●160-GB, 5400-rpm (80 GB × 2)Optical drivesF
7Screw listingThis section provides specification and reference information for the screws and standoffs used in thecomputer. All screws and standoffs
Phillips PM2.5×5.0 captive screwColor Quantity Length Thread Head diameterBlack 9 5.0 mm 2.5 mm 5.0 mmWhere used:(1) Four captive screws (secured by C
Where used: 3 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the systemboardPhillips PM3.0×4.0 screwColor Quantity Leng
Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterBlack 2 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to the
Phillips PM2.5×8.0 screwColor Quantity Length Thread Head diameterBlack 21 8.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical drive
Where used:(1) Three screws that secure the keyboard to the computer(2) Two screws that secure the display assembly to the computerWhere used: 2 screw
Where used: 2 screws that secure the display bezel to the display enclosureWhere used:(1) Six screws that secure the top cover to the base enclosure(2
Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 12 4.0 mm 2.0 mm 4.0 mmWhere used: One screw that secures the display inverte
Where used: 4 screws that secure the display hinges to the display panelWhere used: 2 screws that secure the wireless antenna transceivers to the disp
Where used: 2 screws that secure the Bluetooth module to the system boardWhere used: 2 screws that secure the ExpressCard assembly to the system board
Category Description Consumer infrared RJ-45 (Ethernet; includes link and activity lights) S-Video-out USB (2) VGA (Dsub 15-pin) supporting 1600
Phillips PM2.0×3.0 broad-head screwColor Quantity Length Thread Head diameterSilver 3 3.0 mm 2.0 mm 7.0 mmWhere used: 2 screws that secure the speaker
Phillips PM2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 16 6.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display bezel to t
Where used: 6 screws that secure the display panel to the display enclosureWhere used: 2 screws that secure the display hinge covers to the display hi
Phillips PM2.5×3.0 broad-head screwColor Quantity Length Thread Head diameterBlack 2 3.0 mm 2.5 mm 7.0 mmWhere used: 2 screws that secure the top cove
Hex HM5.0×9.0 standoffColor Quantity Length Thread Head diameterSilver 2 9.0 mm 2.5 mm 5.0 mmWhere used: 2 standoffs that secure the top cover to the
Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterSilver 6 5.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the top cover to the b
Where used:(1) One screw that secures the USB/power connector board to the base enclosure(2) One screw that secures the system board to the base enclo
Phillips 2.0×7.0 screwColor Quantity Length Thread Head diameterSilver 2 7.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard assembly
Phillips PM2.5×4.0 captive screwColor Quantity Length Thread Head diameterSilver 1 4.0 mm 2.5 mm 5.0 mmWhere used: One captive screw (secured by a C-c
8Backup and recoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe
2External component identificationDisplay componentsItem Component Description(1)Internal display switch Turns off the display if the display is close
Back up suggestions●Create system restore points using the Windows System Restore feature.●Store personal files in the Documents folder and back up th
Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol
Reinstalling software programs and driversIf a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Managerall
Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failure orinstability. Recovery Man
Deleting the recovery partition on the hard driveThe Recovery Manager Advanced Options menu provides the option of deleting the recovery partition,whi
9Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left cha
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedRJ-45 (network) 119
S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7
10Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Item Component DescriptionNOTE: If there is a microphone icon next to eachmicrophone opening, the computer has internalmicrophones.(4)Integrated camer
Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad
11RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th
18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD
IndexSymbols/Numerics1394 port, location 12AAC adapter, spare partnumber 24, 26administrator password 82advanced Setup Utilityfeatures 81antennalocat
S-Video-out 120Universal Serial Bus (USB) 120connectors, serviceconsiderations 29DDiagnostics menu 82Digital Media Slot 12Digital Media Slot light 12d
inverterillustrated 20removal 39, 40spare part number 20, 25, 39Jjacksaudio-in 11audio-out 11headphone 11microphone 11network 12RJ-45 12S-Video-out
Top componentsLightsItem Component Description(1)Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The comp
product descriptionaudio 2camera 2chipset 1diskette drive 2display panel 1docking support 3Ethernet 2external media cards 2graphics 1hard drives 1keyb
Vvents 14, 15video memory 82volume down light 6volume mute button 8volume mute light 6volume scroll zone 8volume up light 6WWindows applications key
Buttons and speakersItem Component Description(1)Power button*●When the computer is off, press the button to turn onthe computer.●When the computer is
Item Component Description(5)Previous/rewind button ● Plays the previous track or chapter when pressed once.●Rewinds media when pressed simultaneously
KeysItem Component Function(1)esc key Displays system information when pressed in combinationwith the fn key.(2)fn key Executes frequently used system
TouchPadItem Component Function(1)TouchPad light●Blue: TouchPad is enabled.●Amber: TouchPad is disabled.(2)TouchPad* Moves the pointer and selects or
Front componentsItem Component Function(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off o
© Copyright 2007 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Left-side componentsItem Component Function(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desi
Right-side componentsItem Component Function(1)Optical drive Reads optical discs, and, on select models, also writes tooptical discs.(2)Optical drive
Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal com
Bottom componentsItem Component Function(1)Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3)Vents (
3Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca
Computer major componentsItem Description Spare part number(1) Display assemblies 15.4-inch, WXGA, BrightView display assembly for use only with com
Item Description Spare part number 15.4-inch, WXGA, BrightView display assembly for use only with computer modelsequipped with microphones (includes
Item Description Spare part number Rubber Kit (not illustrated; includes base enclosure rubber feet and display bezel screwcovers)431430-001(16) USB/p
Display assembly componentsItem Description Spare part number(1) Display bezels For use with computer models equipped with a camera and microphones (i
Plastics KitItem Description Spare part number Plastics Kit:438368-001(1)ExpressCard slot bezel(2)Left hard drive cover (includes 2 captive screws, se
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Cable KitItem Description Spare part number Cable Kit:446519-001(1)LED board cable(2)Power button board cable(3)USB/power connector board cable(4)Audi
Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive bracket) 160-GB, 5400-rpm 458803-001 80-GB, 5400-rpm 458804
Miscellaneous partsDescription Spare part number65-W PFC AC adapter453199-001ATSC/NTSC TV tuner antenna439131-001ATSC/NTSC/PAL TV tuner439130-001Compo
Sequential part number listingSpare partnumberDescription364727-002 USB digital drive371693-003 Wired headset with volume control394279-001 Power cord
Spare partnumberDescription439131-001 ATSC/NTSC TV tuner antenna439254-001 Windows Vista remote control (does not fit into ExpressCard slot)441086-001
Spare partnumberDescription458797-001 Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB; includes replacement thermalmaterial)4587
4Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
iv Safety warning notice
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 87 screws and standoffs, in 13 different
Computer feetDescription Spare part numberRubber Kit (includes base enclosure rubber feet) 431430-001The computer feet are adhesive-backed rubber pads
BatteryDescription Spare part number12-cell, 2.55-Ah Li-ion battery 451864-0016-cell, 2.55-Ah Li-ion battery 446507-0016-cell, 2.20-Ah Li-ion battery
Camera moduleNOTE: If it has been determined that the camera module is the component that must be replaced tocomplete the computer repair, the display
6. Release the display bezel top edge (3).7. Release the camera module (1) from the display enclosure as far as the camera module cable allows.8. Disc
Display inverterNOTE: If it has been determined that the display inverter is the component that must be replaced tocomplete the computer repair, the d
6. Release the display bezel bottom edge (3).7. Remove the Phillips PM2.0×4.0 screw (1) that secures the display inverter to the display enclosure.8.
Hard drivesNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number160-GB, 5400-rpm 458803-00180-GB, 5400-rpm 4
Table of contents1 Product description2 External component identificationDisplay components ...
4. Use the Mylar straps (1) to lift the hard drives (2) until they disconnect from the computer.5.Remove the hard drives from the hard drive bays.6.If
Memory moduleDescription Spare part number2048-MB (PC2-5300, 667-MHz, DDR2) 453774-0011024-MB (PC2-5300, 667-MHz, DDR2) 446495-001512-MB (PC2-5300, 66
5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect installa
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwordsand CMOS settings to be cleared.Descrip
WLAN moduleDescription Spare part numberIntel 802.11a/g/n WLAN module 441086-001Intel 802.11a/b/g WLAN module 451861-001Before removing the WLAN modul
Reverse this procedure to install a WLAN module.Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare
6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the opticaldrive.7. Remove the optical drive bracket (2).Reve
Switch coverDescription Spare part numberSwitch cover (includes LED board and cable) 446512-001Before removing the switch cover, follow these steps:1.
4.Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.5. Release the zero insertion force (ZIF) connector (1) t
Speaker assemblyDescription Spare part numberSpeaker assembly (includes cables) 431447-001Before removing the speaker assembly, follow these steps:1.S
Component replacement procedures ... 34Serial number ...
Power button boardDescription Spare part numberPower button board (includes power button board cable) 431437-001Before removing the power button board
KeyboardDescription Spare part numberKeyboard for use in Canada and the United States 441127-001Keyboard for use in French Canada 441127-121Before rem
7. Swing the keyboard (3) up and forward until it rests on the palm rest.8. Release the ZIF connector (1) to which the keyboard cable is attached and
Display assemblyDescription Spare part number15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with acamera and micro
5.Disconnect the following cables:(1) Display panel cable(2) Camera cable(3) Microphone cable6. Remove the wireless antenna cables (4) from the routin
9.If it is necessary to replace the display bezel or any of the display assembly internal components,remove the following:(1) Four rubber screw covers
12. If it is necessary to replace the display panel, remove the six Phillips PM2.5×6.0 screws (1) thatsecure the display panel to the display enclosur
18. Remove the wireless antenna cables from the clips (2) built into the display enclosure.19. Detach the wireless antenna transceivers (3) from the d
24. Remove the camera cable (2) from the display enclosure. The camera cable is included in the DisplayCable Kit, spare part number 431394-001.Reverse
Top coverDescription Spare part numberTop cover (includes TouchPad and cable) 446508-001Before removing the top cover, follow these steps:1.Shut down
Phillips PM2.5×8.0 screw ... 96Phillips PM2.0×4.0
2. Disconnect the power button board cable (2) and the LED button board cable (3) from the lowinsertion force (LIF) connectors on the system board.3.R
6.Remove the following:(1) One Phillips PM2.0×3.0 broad-head screw(2) Two Phillips PM2.5×3.0 broad-head screws(3) Two Hex HM5.0×9.0 standoffs(4) One P
11. Lift the rear edge of the top cover (2) until it disengages from the computer.12.Remove the top cover.Reverse this procedure to install the top co
Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 412766-002Before removing the Bluetooth module, follow
3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.66 Chapter 4 Removal and replacement procedures
USB/power connector boardDescription Spare part numberUSB/power connector board 449454-001Before removing the USB/power connector board, follow these
4. Remove the USB/power connector board (5) and cable from the base enclosure.Reverse this procedure to install the USB/power connector board.System b
h.Audio board (see Audio board on page 71)i.USB/power connector board (see USB/power connector board on page 67)When replacing the system board, be su
6. Remove the system board (4) by sliding it to the right until the connectors on the left side of the systemboard disengage from the base enclosure.R
Audio boardDescription Spare part numberAudio board (includes audio connectors, audio board cable, and infrared lens) 446523-001Before removing the au
3. Remove the audio board (3) by lifting it straight up.Reverse this procedure to install the audio board.ExpressCard assemblyDescription Spare part n
Remove the ExpressCard assembly:1.Position the system board with the RJ-45 jack toward you.2. Remove the two Phillips PM2.0×4.0 screws (1) and the two
Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) 446521-001Processor bracketsFor use
3. Loosen the three Phillips PM2.5×5.0 screws (2) and the Phillips PM2.5×4.0 screw (3) that securethe fan/heat sink assembly to the system board.4. Re
6.Remove the processor bracket from the system board.7.Align the threaded posts on the processor bracket with the screw holes in the system board and
ProcessorNOTE: All processor and processor bracket spare part kits include replacement thermal material.Description Spare part numberIntel Core 2 Duo
2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossedon
5Setup UtilityStarting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows®
Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation andselection
Using advanced Setup Utility featuresThis chapter describes the Setup Utility features recommended for all users. For more information aboutthe Setup
1Product descriptionCategory DescriptionProduct Name HP Pavilion dx6500 Entertainment PCProcessors Intel® Core™ 2 Duo processors T7700 2.40-GHz proce
Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a p
6SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)4.09 cm 1.61 inWidth 35.71 cm 14.06 inDepth 25.71 cm 10.12 inWeight
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 160-GB* 80-GB*DimensionsHeight9.5 mm 9.5 mmWidth 70 mm 70 mmWeight 102 g 102 gInterface typeSATA SATATransfer rateSynchrono
DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
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