Hp PAVILION DX6500 Manuel d'utilisateur

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Page 1 - Maintenance and Service Guide

HP Pavilion dx6500 Entertainment PCMaintenance and Service Guide

Page 2

Category Description Supports the following dual hard drive configurations:●320-GB, 5400-rpm (160 GB × 2)●160-GB, 5400-rpm (80 GB × 2)Optical drivesF

Page 3 - Safety warning notice

7Screw listingThis section provides specification and reference information for the screws and standoffs used in thecomputer. All screws and standoffs

Page 4

Phillips PM2.5×5.0 captive screwColor Quantity Length Thread Head diameterBlack 9 5.0 mm 2.5 mm 5.0 mmWhere used:(1) Four captive screws (secured by C

Page 5 - Table of contents

Where used: 3 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the systemboardPhillips PM3.0×4.0 screwColor Quantity Leng

Page 6

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterBlack 2 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to the

Page 7

Phillips PM2.5×8.0 screwColor Quantity Length Thread Head diameterBlack 21 8.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical drive

Page 8

Where used:(1) Three screws that secure the keyboard to the computer(2) Two screws that secure the display assembly to the computerWhere used: 2 screw

Page 9 - Product description

Where used: 2 screws that secure the display bezel to the display enclosureWhere used:(1) Six screws that secure the top cover to the base enclosure(2

Page 10

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 12 4.0 mm 2.0 mm 4.0 mmWhere used: One screw that secures the display inverte

Page 11

Where used: 4 screws that secure the display hinges to the display panelWhere used: 2 screws that secure the wireless antenna transceivers to the disp

Page 12 - Display components

Where used: 2 screws that secure the Bluetooth module to the system boardWhere used: 2 screws that secure the ExpressCard assembly to the system board

Page 13 - Display components 5

Category Description Consumer infrared RJ-45 (Ethernet; includes link and activity lights) S-Video-out USB (2) VGA (Dsub 15-pin) supporting 1600

Page 14 - Top components

Phillips PM2.0×3.0 broad-head screwColor Quantity Length Thread Head diameterSilver 3 3.0 mm 2.0 mm 7.0 mmWhere used: 2 screws that secure the speaker

Page 15 - Buttons and speakers

Phillips PM2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 16 6.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display bezel to t

Page 16

Where used: 6 screws that secure the display panel to the display enclosureWhere used: 2 screws that secure the display hinge covers to the display hi

Page 17 - Top components 9

Phillips PM2.5×3.0 broad-head screwColor Quantity Length Thread Head diameterBlack 2 3.0 mm 2.5 mm 7.0 mmWhere used: 2 screws that secure the top cove

Page 18 - TouchPad

Hex HM5.0×9.0 standoffColor Quantity Length Thread Head diameterSilver 2 9.0 mm 2.5 mm 5.0 mmWhere used: 2 standoffs that secure the top cover to the

Page 19 - Front components

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterSilver 6 5.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the top cover to the b

Page 20 - Left-side components

Where used:(1) One screw that secures the USB/power connector board to the base enclosure(2) One screw that secures the system board to the base enclo

Page 21 - Right-side components

Phillips 2.0×7.0 screwColor Quantity Length Thread Head diameterSilver 2 7.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the ExpressCard assembly

Page 22 - Rear component

Phillips PM2.5×4.0 captive screwColor Quantity Length Thread Head diameterSilver 1 4.0 mm 2.5 mm 5.0 mmWhere used: One captive screw (secured by a C-c

Page 23 - Bottom components

8Backup and recoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe

Page 24 - Illustrated parts catalog

2External component identificationDisplay componentsItem Component Description(1)Internal display switch Turns off the display if the display is close

Page 25 - Computer major components

Back up suggestions●Create system restore points using the Windows System Restore feature.●Store personal files in the Documents folder and back up th

Page 26

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Page 27 - Computer major components 19

Reinstalling software programs and driversIf a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Managerall

Page 28 - Display assembly components

Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failure orinstability. Recovery Man

Page 29 - Plastics Kit

Deleting the recovery partition on the hard driveThe Recovery Manager Advanced Options menu provides the option of deleting the recovery partition,whi

Page 30 - Cable Kit

9Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left cha

Page 31 - Mass storage devices

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

Page 32 - Miscellaneous parts

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedRJ-45 (network) 119

Page 33

S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7

Page 34

10Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Page 35

Item Component DescriptionNOTE: If there is a microphone icon next to eachmicrophone opening, the computer has internalmicrophones.(4)Integrated camer

Page 36 - Removal and replacement

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

Page 37 - Drive handling

11RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law

Page 38 - Grounding guidelines

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 39

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 40

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 41 - Unknown user password

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th

Page 42 - Serial number

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD

Page 43 - Computer feet

IndexSymbols/Numerics1394 port, location 12AAC adapter, spare partnumber 24, 26administrator password 82advanced Setup Utilityfeatures 81antennalocat

Page 44 - Description Spare part number

S-Video-out 120Universal Serial Bus (USB) 120connectors, serviceconsiderations 29DDiagnostics menu 82Digital Media Slot 12Digital Media Slot light 12d

Page 45

inverterillustrated 20removal 39, 40spare part number 20, 25, 39Jjacksaudio-in 11audio-out 11headphone 11microphone 11network 12RJ-45 12S-Video-out

Page 46

Top componentsLightsItem Component Description(1)Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The comp

Page 47 - Display inverter

product descriptionaudio 2camera 2chipset 1diskette drive 2display panel 1docking support 3Ethernet 2external media cards 2graphics 1hard drives 1keyb

Page 48

Vvents 14, 15video memory 82volume down light 6volume mute button 8volume mute light 6volume scroll zone 8volume up light 6WWindows applications key

Page 50

Buttons and speakersItem Component Description(1)Power button*●When the computer is off, press the button to turn onthe computer.●When the computer is

Page 51 - Memory module

Item Component Description(5)Previous/rewind button ● Plays the previous track or chapter when pressed once.●Rewinds media when pressed simultaneously

Page 52

KeysItem Component Function(1)esc key Displays system information when pressed in combinationwith the fn key.(2)fn key Executes frequently used system

Page 53 - RTC battery

TouchPadItem Component Function(1)TouchPad light●Blue: TouchPad is enabled.●Amber: TouchPad is disabled.(2)TouchPad* Moves the pointer and selects or

Page 54 - WLAN module

Front componentsItem Component Function(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off o

Page 55 - Optical drive

© Copyright 2007 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 56

Left-side componentsItem Component Function(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desi

Page 57 - Switch cover

Right-side componentsItem Component Function(1)Optical drive Reads optical discs, and, on select models, also writes tooptical discs.(2)Optical drive

Page 58

Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal com

Page 59 - Speaker assembly

Bottom componentsItem Component Function(1)Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3)Vents (

Page 60 - Power button board

3Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca

Page 61 - Keyboard

Computer major componentsItem Description Spare part number(1) Display assemblies 15.4-inch, WXGA, BrightView display assembly for use only with com

Page 62

Item Description Spare part number 15.4-inch, WXGA, BrightView display assembly for use only with computer modelsequipped with microphones (includes

Page 63 - Display assembly

Item Description Spare part number Rubber Kit (not illustrated; includes base enclosure rubber feet and display bezel screwcovers)431430-001(16) USB/p

Page 64

Display assembly componentsItem Description Spare part number(1) Display bezels For use with computer models equipped with a camera and microphones (i

Page 65

Plastics KitItem Description Spare part number Plastics Kit:438368-001(1)ExpressCard slot bezel(2)Left hard drive cover (includes 2 captive screws, se

Page 66

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 67

Cable KitItem Description Spare part number Cable Kit:446519-001(1)LED board cable(2)Power button board cable(3)USB/power connector board cable(4)Audi

Page 68

Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive bracket) 160-GB, 5400-rpm 458803-001 80-GB, 5400-rpm 458804

Page 69 - Top cover

Miscellaneous partsDescription Spare part number65-W PFC AC adapter453199-001ATSC/NTSC TV tuner antenna439131-001ATSC/NTSC/PAL TV tuner439130-001Compo

Page 70

Sequential part number listingSpare partnumberDescription364727-002 USB digital drive371693-003 Wired headset with volume control394279-001 Power cord

Page 71

Spare partnumberDescription439131-001 ATSC/NTSC TV tuner antenna439254-001 Windows Vista remote control (does not fit into ExpressCard slot)441086-001

Page 72 - Remove the top cover

Spare partnumberDescription458797-001 Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB; includes replacement thermalmaterial)4587

Page 73 - Bluetooth module

4Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl

Page 74

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 75 - USB/power connector board

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 76 - System board

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 77

iv Safety warning notice

Page 78

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 79 - Audio board

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also c

Page 80 - ExpressCard assembly

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 87 screws and standoffs, in 13 different

Page 81

Computer feetDescription Spare part numberRubber Kit (includes base enclosure rubber feet) 431430-001The computer feet are adhesive-backed rubber pads

Page 82 - Fan/heat sink assembly

BatteryDescription Spare part number12-cell, 2.55-Ah Li-ion battery 451864-0016-cell, 2.55-Ah Li-ion battery 446507-0016-cell, 2.20-Ah Li-ion battery

Page 83

Camera moduleNOTE: If it has been determined that the camera module is the component that must be replaced tocomplete the computer repair, the display

Page 84

6. Release the display bezel top edge (3).7. Release the camera module (1) from the display enclosure as far as the camera module cable allows.8. Disc

Page 85 - Processor

Display inverterNOTE: If it has been determined that the display inverter is the component that must be replaced tocomplete the computer repair, the d

Page 86

6. Release the display bezel bottom edge (3).7. Remove the Phillips PM2.0×4.0 screw (1) that secures the display inverter to the display enclosure.8.

Page 87 - Setup Utility

Hard drivesNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number160-GB, 5400-rpm 458803-00180-GB, 5400-rpm 4

Page 88 - Displaying system information

Table of contents1 Product description2 External component identificationDisplay components ...

Page 89 - Setup Utility menus

4. Use the Mylar straps (1) to lift the hard drives (2) until they disconnect from the computer.5.Remove the hard drives from the hard drive bays.6.If

Page 90 - 82 Chapter 5 Setup Utility

Memory moduleDescription Spare part number2048-MB (PC2-5300, 667-MHz, DDR2) 453774-0011024-MB (PC2-5300, 667-MHz, DDR2) 446495-001512-MB (PC2-5300, 66

Page 91 - Specifications

5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect installa

Page 92 - 84 Chapter 6 Specifications

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwordsand CMOS settings to be cleared.Descrip

Page 93 - Hard drive specifications

WLAN moduleDescription Spare part numberIntel 802.11a/g/n WLAN module 441086-001Intel 802.11a/b/g WLAN module 451861-001Before removing the WLAN modul

Page 94 - Combo Drive specifications

Reverse this procedure to install a WLAN module.Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare

Page 95 - System DMA specifications

6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the opticaldrive.7. Remove the optical drive bracket (2).Reve

Page 96 - 88 Chapter 6 Specifications

Switch coverDescription Spare part numberSwitch cover (includes LED board and cable) 446512-001Before removing the switch cover, follow these steps:1.

Page 97

4.Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.5. Release the zero insertion force (ZIF) connector (1) t

Page 98 - 90 Chapter 6 Specifications

Speaker assemblyDescription Spare part numberSpeaker assembly (includes cables) 431447-001Before removing the speaker assembly, follow these steps:1.S

Page 99

Component replacement procedures ... 34Serial number ...

Page 100 - Screw listing

Power button boardDescription Spare part numberPower button board (includes power button board cable) 431437-001Before removing the power button board

Page 101 - Where used:

KeyboardDescription Spare part numberKeyboard for use in Canada and the United States 441127-001Keyboard for use in French Canada 441127-121Before rem

Page 102 - Phillips PM3.0×4.0 screw

7. Swing the keyboard (3) up and forward until it rests on the palm rest.8. Release the ZIF connector (1) to which the keyboard cable is attached and

Page 103 - Phillips PM2.0×4.0 screw

Display assemblyDescription Spare part number15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with acamera and micro

Page 104 - Phillips PM2.5×8.0 screw

5.Disconnect the following cables:(1) Display panel cable(2) Camera cable(3) Microphone cable6. Remove the wireless antenna cables (4) from the routin

Page 105 - Phillips PM2.5×8.0 screw 97

9.If it is necessary to replace the display bezel or any of the display assembly internal components,remove the following:(1) Four rubber screw covers

Page 106 - 98 Chapter 7 Screw listing

12. If it is necessary to replace the display panel, remove the six Phillips PM2.5×6.0 screws (1) thatsecure the display panel to the display enclosur

Page 107

18. Remove the wireless antenna cables from the clips (2) built into the display enclosure.19. Detach the wireless antenna transceivers (3) from the d

Page 108 - 100 Chapter 7 Screw listing

24. Remove the camera cable (2) from the display enclosure. The camera cable is included in the DisplayCable Kit, spare part number 431394-001.Reverse

Page 109 - Phillips PM2.0×4.0 screw 101

Top coverDescription Spare part numberTop cover (includes TouchPad and cable) 446508-001Before removing the top cover, follow these steps:1.Shut down

Page 110 - 102 Chapter 7 Screw listing

Phillips PM2.5×8.0 screw ... 96Phillips PM2.0×4.0

Page 111 - Phillips PM2.5×6.0 screw

2. Disconnect the power button board cable (2) and the LED button board cable (3) from the lowinsertion force (LIF) connectors on the system board.3.R

Page 112

6.Remove the following:(1) One Phillips PM2.0×3.0 broad-head screw(2) Two Phillips PM2.5×3.0 broad-head screws(3) Two Hex HM5.0×9.0 standoffs(4) One P

Page 113 - Black 2 3.0 mm 2.5 mm 7.0 mm

11. Lift the rear edge of the top cover (2) until it disengages from the computer.12.Remove the top cover.Reverse this procedure to install the top co

Page 114

Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 412766-002Before removing the Bluetooth module, follow

Page 115 - Phillips PM2.5×5.0 screw

3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.66 Chapter 4 Removal and replacement procedures

Page 116 - 108 Chapter 7 Screw listing

USB/power connector boardDescription Spare part numberUSB/power connector board 449454-001Before removing the USB/power connector board, follow these

Page 117 - Phillips 2.0×7.0 screw

4. Remove the USB/power connector board (5) and cable from the base enclosure.Reverse this procedure to install the USB/power connector board.System b

Page 118 - 110 Chapter 7 Screw listing

h.Audio board (see Audio board on page 71)i.USB/power connector board (see USB/power connector board on page 67)When replacing the system board, be su

Page 119 - Backup and recovery

6. Remove the system board (4) by sliding it to the right until the connectors on the left side of the systemboard disengage from the base enclosure.R

Page 120 - Using system restore points

Audio boardDescription Spare part numberAudio board (includes audio connectors, audio board cable, and infrared lens) 446523-001Before removing the au

Page 122

3. Remove the audio board (3) by lifting it straight up.Reverse this procedure to install the audio board.ExpressCard assemblyDescription Spare part n

Page 123 - Performing a recovery

Remove the ExpressCard assembly:1.Position the system board with the RJ-45 jack toward you.2. Remove the two Phillips PM2.0×4.0 screws (1) and the two

Page 124 - Updating reinstalled software

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) 446521-001Processor bracketsFor use

Page 125 - Connector pin assignments

3. Loosen the three Phillips PM2.5×5.0 screws (2) and the Phillips PM2.5×4.0 screw (3) that securethe fan/heat sink assembly to the system board.4. Re

Page 126 - External monitor

6.Remove the processor bracket from the system board.7.Align the threaded posts on the processor bracket with the screw holes in the system board and

Page 127 - RJ-45 (network)

ProcessorNOTE: All processor and processor bracket spare part kits include replacement thermal material.Description Spare part numberIntel Core 2 Duo

Page 128 - Universal Serial Bus

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossedon

Page 129 - Power cord set requirements

5Setup UtilityStarting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows®

Page 130

Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation andselection

Page 131 - Recycling

Using advanced Setup Utility featuresThis chapter describes the Setup Utility features recommended for all users. For more information aboutthe Setup

Page 132

1Product descriptionCategory DescriptionProduct Name HP Pavilion dx6500 Entertainment PCProcessors Intel® Core™ 2 Duo processors T7700 2.40-GHz proce

Page 133

Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a p

Page 134

6SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)4.09 cm 1.61 inWidth 35.71 cm 14.06 inDepth 25.71 cm 10.12 inWeight

Page 135

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Page 136

Hard drive specifications 160-GB* 80-GB*DimensionsHeight9.5 mm 9.5 mmWidth 70 mm 70 mmWeight 102 g 102 gInterface typeSATA SATATransfer rateSynchrono

Page 137

DVD±RW and CD-RW SuperMulti Double-LayerCombo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC

Page 138

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

Page 139

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

Page 140

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

Page 141

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

Page 142

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

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