1-4 ENWWPrinting supplies area1 Printhead latch. The printhead latch provides access for installing or removing printheads from their color-coded slot
I-6 ENWWtray 2capacity 2-3, C-1clearing jams 4-11duplexing from 2-12feeding problems 4-22illustration 1-3inserting, troubleshooting 4-22loading me
printed onrecycled papercopyright 2003Hewlett-Packard Company©http://www.hp.com/support/businessinkjet1100printed onrecycled paper
ENWW 1-5Back view1 USB connector.2 Connection slot. This slot holds the HP Jetdirect print server for networking (included with the HP Business Inkjet
1-6 ENWWConnecting the printerYour printer supports local printing and network printing. For local printing, you can connect the printer using a USB c
ENWW 1-7It is recommended that you do a software-first installation. See “Completing a software-first installation (recommended)”. Only do a hardware-
1-8 ENWW• For parallel connection: Click Parallel Cable and use the drop-down menu to select the parallel port to which the printer is connected (usua
ENWW 1-9Sharing the printer on a locally shared network (Windows)In a locally shared network, the printer is connected directly to the USB or parallel
1-10 ENWWConnecting directly using a USB cable (Mac OS)Install the software first, and then connect the printer to the computer. You can share the pri
ENWW 1-11USB printer sharing over an Ethernet network (Mac OS)Basic requirements for printer sharing in a Macintosh environment include the following:
1-12 ENWWConnecting to a networkYour printer can be shared in a network environment by connecting it directly to a network via an optional HP Jetdirec
ENWW 1-133 Connect a network cable between the print server and the network.4 Press the TEST button on the print server. The printer prints a configur
1-14 ENWWInstalling the software for a network printer on a Windows clientOnce you have connected the printer to the network and installed the printer
ENWW 1-15To finish a network installation for Mac OS X or later1 Open the Print Center, which is located in the Applications\Utilities folder.2 Click
1-16 ENWWUninstalling software for Macintosh (all versions)1 Restart the computer.Note If you do not restart the computer before you uninstall the sof
ENWW 1-17Making copies of the software The Starter CD contains a utility that lets you copy the printer software on to disks, or to create custom inst
1-18 ENWW
ENWW 2-12Using the printerIn this section you will learn how to use the printer driver to change printer settings and to perform basic printer tasks.
2-2 ENWWUnderstanding specifications for supported mediaThis section provides information regarding the sizes, types, and weights of media that the pr
ENWW 2-3Understanding supported media types and weights This table provides information regarding the types and weights of media that each paper path
2-4 ENWWSetting minimum marginsThe document margins must match (or exceed) these minimum margin settings in portrait orientation. The illustration bel
ENWW 2-5Loading mediaThis section contains instructions for loading media into Tray 1 or Tray 2. To load a single card or envelope in the envelope slo
hp business inkjet 1100 series printeruser’s guide
2-6 ENWW4 Adjust the width and length guides to the size marking for the paper you are loading. Then, insert the paper.5 If you are loading Tray 1, re
ENWW 2-77 Pull out the paper extension on the output tray.8 Select the appropriate media type option in your application or printer driver.By default,
2-8 ENWWSetting the tray lock This feature is only available if Tray 2 is installed in your printer and you have a computer that is running Windows. I
ENWW 2-9Understanding default tray behavior for the Mac OSFor the Mac OS, Tray 2 is always the default tray except under these circumstances:z You sel
2-10 ENWWChanging printer settingsThe printer driver stores the default print settings for most applications. You need to change these settings when y
ENWW 2-11To set the default media typeNote Use this procedure to set the default media type to Automatic. 1 Gain access to the default printer setting
2-12 ENWWPerforming printer tasksIn this section, you can find information about how to send documents to print, how to print on special media, and ho
ENWW 2-13Performing automatic duplexingWhen printing is complete on one side of the paper, the printer holds the paper and pauses while the ink dries.
2-14 ENWWPerforming manual duplexingIf you want, you can duplex manually. Leave the auto-duplex unit in place. You will choose Manual duplexing in the
ENWW 2-15To perform manual duplexing (Mac OS X)1 Load the appropriate paper in Tray 1 or Tray 2. Be sure to load the paper with the print side up.2 On
Copyright Information© 2003 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation or translation without prior written permission
2-16 ENWWPrinting on special media This section provides information about how to print on media such as envelopes, postcards, and transparencies.Prin
ENWW 2-17To print envelopes from the envelope slot (Mac OS)1 On the File menu, click Page Setup.2 In the Page Size pull-down menu, select the envelope
2-18 ENWW6 In the Type pull-down menu, select the specific type of envelope or card you are using (such as HP Glossy Greeting Card Paper).7 Change any
ENWW 2-19To print transparencies (Mac OS X)1 On the File menu, click Page Setup.2 In the Paper Size pull-down menu, select size, change any other sett
2-20 ENWWTo print custom-size media (Mac OS 8.6 to 9.x)1 On the File menu, click Page Setup.2 In the Page Size pull-down menu, click Edit Custom Paper
ENWW 3-13Using diagnostic toolsHP provides several sources of help for you when you need information about the printer or when you need help solving a
3-2 ENWWInformation tab The Information tab lets you register the printer, check for a new printer driver, view printer hardware and printhead health
ENWW 3-3Using hp instant supporthp instant support is a Web-based tool that provides you with product-specific services, troubleshooting tips, and inf
3-4 ENWWUsing myPrintMileagemyPrintMileage keeps track of your printer usage information to help you plan the purchase of consumables. It consists of
ENWW 3-5Using the HP Inkjet UtilityFor Mac OS 8.6, 9.x and OS X, the HP Inkjet Utility contains tools to calibrate the printer, clean the printheads,
ENWW T-1ContentsGetting startedFinding other resources for product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-6 ENWWUsing HP Web JetadminHP Web Jetadmin is a Web-based system administration tool that allows remote installation and management of networked per
ENWW 4-14Maintaining and troubleshootingThis section provides information about maintaining the printer and troubleshooting common printer problems, s
4-2 ENWWTo replace an ink cartridge1 Turn the printer power on, and then lift the printing supplies cover.2 Remove the ink cartridge that requires rep
ENWW 4-3Checking the printheadsIf the Toolbox is installed on a computer running Windows, you can check the health of the printheads. Replace the prin
4-4 ENWWTo perform a level 1 printhead cleaning at the control panel1 Press and hold down the (power button).2 While holding down the (power butto
ENWW 4-5Cleaning the printhead contactsIf lines or dots are still missing from printed text or graphics after you have cleaned the printheads, the pri
4-6 ENWW4 Lift up the handle of the printhead and use it to pull the printhead straight up and out of its slot.5 Using a soft, dry, lint-free cloth, c
ENWW 4-7Aligning the printheads Whenever you replace a printhead, the printer automatically aligns the printheads for the best possible quality. Howev
4-8 ENWWReplacing the printheadsYou do not have to replace all four printheads when one needs to be replaced. Only replace the color of printhead indi
ENWW 4-94 Lift up the handle of the printhead and use it to pull the printhead straight up and out of its slot.5 Install the new printhead in the colo
T-2 ENWWMaintaining and troubleshootingMaintaining ink cartridges and printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-10 ENWW8 Wait while the printer initializes the printheads. After initialization, two alignment pages print.Calibrating colorThe printer automatical
ENWW 4-11Clearing jamsIf the print media is jammed in the printer, follow these instructions to clear the jam.To clear a jam Note Information about
4-12 ENWW3 Lift the output tray and check for a jam in Tray 1. a If the media is jammed in Tray 1, pull out Tray 1. (Otherwise, go to step 4.)b Pull t
ENWW 4-13Starting troubleshootingStart in this section if you are having a problem with the printer.z If you have a jam, see “Clearing jams”.z If you
4-14 ENWWPrinting a configuration pageWhen you are experiencing a problem with your printer and you cannot discover the source of the problem, you can
ENWW 4-15Resolving printer problemsThis section provide solutions to common problems that involve the operation of the printer.Printer shuts down unex
4-16 ENWWCheck the printer setupz Check that the ink cartridges, and printheads are loaded correctly. Make sure that all the tape has been removed fro
ENWW 4-17Resolving printing problemsThis section provides solutions to common printing problems.A blank page printedCheck that the tape is removed fro
4-18 ENWWPlacement of the text or graphics is wrongCheck the page-orientation settingz The page orientation selected might not be correct for the docu
ENWW 4-19Poor print quality First try these general steps when you see poor print quality.Check the printheads and ink cartridgesz Replace any clogged
ENWW 1-11Getting startedThank you for buying the printer. This guide provides details about how to set up your computer, how to perform simple printer
4-20 ENWWInk is smearingCheck the print modez When you print documents that use a lot of ink, you must allow the document more time to dry before hand
ENWW 4-21Wrong colors are printing Check the printer driver settingsz The Print In Grayscale check box might be selected. From your application, open
4-22 ENWWResolving paper-feed problemsThis section provides solutions to common paper-feed problems.For information on resolving jams, see “Clearing j
ENWW 4-23Multiple pages are being picked upz Make sure that the stack of paper has been aligned with the right and front guides. z Make sure that the
4-24 ENWWSoftware installation issuesz Make sure your computer is running one of these operating systems: Windows 98, 2000, NT 4.0, Me, or XP. If you
ENWW 5-15Printer lights referenceThe printer LEDs (or lights) indicate printer status and are useful for diagnosing printing problems. This chapter pr
5-2 ENWWThe Power light is on and the Resume light blinks.The printer is out of paper.z Load paper and then press the (resume button).The printer is
ENWW 5-3The Ink Cartridge light, a color indicator light, and the Resume light are on.One or more of the ink cartridges needs attention.z Reinstall th
5-4 ENWWalternates withThe Printhead light and a color indicator light blink alternately with an Ink Cartridge light and a color indicator light. The
ENWW A-1AHP supplies and accessoriesYou can order HP supplies and accessories from the HP website. Visit HPshopping.com (http://www.hpshopping.com) fo
1-2 ENWWLearning about printer configurationsThis printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monochrome (bl
A-2 ENWWNetwork interfaces Finding supplies part numbersAll of the following supplies work with all models of the HP Business Inkjet 1100 series print
ENWW A-3HP Premium Photo PaperHP Photo PaperHP ColorFast Photo PaperHP Photo-Quality Inkjet PaperHP Everyday Photo PaperHP Brochure and Flyer PaperHP
A-4 ENWWHP Premium Inkjet Transparency Film HP Premium Plus Inkjet Transparency FilmHP Banner PaperHP Textured Greeting Cards HP Photo Greeting CardsH
ENWW B-1BSupport and warrantyThe information in this section suggests solutions to common problems. If your printer is not operating properly and thos
B-2 ENWWHP telephone supportDuring the warranty period, you may obtain assistance from the HP Customer Care Center. For the number to call, refer to t
ENWW B-3Hewlett-Packard limited warranty statementExtent of limited warranty1 Hewlett-Packard warrants to the end-user customer that the HP products s
B-4 ENWWLimitations of warrantyTO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF A
ENWW C-1CPrinter specificationsPrint method Drop on-demand thermal inkjet printingPrint speed(Letter/A4)Draft Fast Normal Normal BestBlack TextMixed T
C-2 ENWWOperating environment Operating temperature: 50 to 99 degrees F (10 to 35 degrees C)Storage temperature: -40 to 158 degrees F (-40 to 70 degr
ENWW D-1DRegulatory informationFCC statementThe U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be
ENWW 1-3Understanding the printer parts and functionsFront view1 Paper guides.2 Output tray.3 Control panel. See “Control panel parts”.4 Top cover.5 P
D-2 ENWWEMI statement (Korea)Regulatory model numberFor regulatory identification purposes, your product is assigned a Regulatory Model Number. The Re
ENWW D-3DECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014Supplementary Information:(1) The product herewith complies with the requir
D-4 ENWW
ENWW G-1GlossaryBooklet printingThis option enables you to print two pages onto a single, larger sheet of paper and reorder the page sequencing so tha
G-2 ENWWprint server or print server cardA print server or print server card is a piece of hardware that can be connected to a printer (or other devic
ENWW I-1IndexNumerics250-sheet tray. See tray 2Aaccessoriesordering online 3-3, A-1part numbers A-1warranty B-3ADI AutoCAD drivers 1-17administrator
I-2 ENWWDdeclaration of conformitydefaultsprinter driver 2-10trays 2-8demo page, printing 3-2deskjet control panel (DJCP) 3-6diagnostic page, print
ENWW I-3troubleshooting 4-20warranty B-3Ink Level Information window 3-1ink smears 4-20inkjet paper, HP A-2Inkjet Utility, HPcalibrating color from
I-4 ENWWNnetwork printing 1-6networksconnecting to 1-12documentation 1-1Ethernet connection 1-14Fast Ethernet connection A-2installing peripherals
ENWW I-5printer specifications C-1Printer Status tab, Toolbox 3-1printheadsaligning 3-2, 4-7checking status 4-3cleaning 3-2, 3-5, 4-3, 4-5illustrat
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