HP DV5000 Manuel d'utilisateur

Maintenance and Service GuideHP Pavilion dv5000 Notebook PCDocument Part Number: 405501-002June 2006This guide is a troubleshooting reference used for

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Audio-in (microphone)❏ Audio-out (headphone)❏ Digital Media Slot (select models onl

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini PCI Communications Module1. Prepare the computer for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 5–15✎Before disconnecting the antenna cables, make note of which cable is attached to

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

5–18 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the Phillips PM2.5×11.0 screw 1 that secures the optical drive to the co

Removal and Replacement ProceduresMaintenance and Service Guide 5–196. If it is necesary to replace the optical drive bracket, remove the two Phillips

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–213. Turn the computer display-side up with front toward you.4. Open the computer as

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Keyboard Frame1. Prepare the computer for disassembly (Section 5.3).2. Remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the computer display-side up with front toward you.7. Open the computer as

Product DescriptionMaintenance and Service Guide 1–52. Wait approximately 5 minutes.3. Replace the RTC battery and reassemble the computer.4. Connect

5–24 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the zero insertion force (ZIF) connector 1 to which the LED board cabl

Removal and Replacement ProceduresMaintenance and Service Guide 5–2511. Swing the keyboard frame 1 forward until the assembly rests upside down on the

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 LED Board1. Prepare the computer for disassembly (Section 5.3) and then remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the five Phillips PM2.0×4.0 screws 1 that secure the LED board to the ke

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Remove the four Phillips PM2.0×3.0 screws 1 that secure the keyboard to the key

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Remove the switch cover (Section 5.10).5. Remove the keyboard frame (Section 5.

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and Replacement ProceduresMaintenance and Service Guide 5–33Display Assembly SubcomponentsSpare Part Number InformationDisplay Plastics Kit, i

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. Remove the eight rubber screw covers 1 and 2 and the eight Phillips PM2.5×7.0

Removal and Replacement ProceduresMaintenance and Service Guide 5–35✎The display bezel and display enclosure are available in the Display Plastics Kit

5–36 Maintenance and Service GuideRemoval and Replacement Procedures14. Disconnect the following cables:1 Display panel cable2 Wireless light cable3 D

Removal and Replacement ProceduresMaintenance and Service Guide 5–3715. Remove the two Phillips PM2.5×7.0 screws 1 that secure the display panel to th

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎The display release hook arm and spring are available in the Display Hinge Kit, s

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎The display hinges are available in the Display Hinge Kit, spare part numbers 407

5–40 Maintenance and Service GuideRemoval and Replacement Procedures24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left and right wireless

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.15 Top Cover1. Prepare the computer for disassembly (Section 5.3) and then remov

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer upside down with the front toward you.3. Remove the two Phill

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Remove the eight Phillips PM2.5×11.0 screws that secure the top cover to the co

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1Power light On: Computer is turned on. Off: Co

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer right-side up with the front toward you.6. Release the ZIF co

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Remove the seven Phillips PM2.5×11.0 screws that secure the top cover to the co

5–46 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the three silver PM2.5×5.0 screws that secure the top cover to the compu

Removal and Replacement ProceduresMaintenance and Service Guide 5–479. Lift up the rear edge of the top cover 1 until it disengages from the base encl

5–48 Maintenance and Service GuideRemoval and Replacement Procedures11. If it is necessary to replace the TouchPad cable, release the ZIF connector to

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.16 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3), and th

5–50 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the Phillips PM2.0×4.0 screw 1 that secures the Bluetooth module to the

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.17 System Board✎When replacing the system board, ensure that the following compo

5–52 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the computer right-side up with the front toward you.3. Press in on the Ex

Removal and Replacement ProceduresMaintenance and Service Guide 5–535. Remove the PM2.5×6.0 screw 1 that secures the display hinge support to the base

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–54 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the USB/audio board cable 1 and modem cable 2 from the system board.

Removal and Replacement ProceduresMaintenance and Service Guide 5–5510. Remove the two Phillips PM2.5×11.0 screws 1 and the three Phillips PM2.5×6.0 s

5–56 Maintenance and Service GuideRemoval and Replacement Procedures12. Use the optical drive connector 1 to lift the right side of the system board 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–5714. If it is necessary to replace the power connector cable, turn the system board

5–58 Maintenance and Service GuideRemoval and Replacement Procedures17. If it is necessary to replace the modem connector and cable, remove the modem

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.18 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the Phillips PM2.5×6.0 screw 1 that secures the USB/audio board to the b

Removal and Replacement ProceduresMaintenance and Service Guide 5–615.19 Heat Sink1. Prepare the computer for disassembly (Section 5.3), and then remo

5–62 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–63✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

5–64 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Processor✎The computer may be equipped with a processor socket that features

Removal and Replacement ProceduresMaintenance and Service Guide 5–651. Prepare the computer for disassembly (Section 5.3), and then remove the followi

5–66 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 2 and 3 apply to processor sockets equipped with a locking screw. Refer to

Removal and Replacement ProceduresMaintenance and Service Guide 5–67✎Steps 4 through 6 apply to processor sockets equipped with a release arm.4. Slide

5–68 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Fan Assembly1. Prepare the computer for disassembly (Section 5.3), and then r

Removal and Replacement ProceduresMaintenance and Service Guide 5–692. Disconnect the fan cable 1 from the system board.3. Remove the following screws

5–70 Maintenance and Service GuideRemoval and Replacement Procedures4. Slide the expansion port bracket 1 away from the system board.5. Remove the fan

Removal and Replacement ProceduresMaintenance and Service Guide 5–715.22 Speakers1. Prepare the computer for disassembly (Section 5.3), and then remov

5–72 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board right-side up with the expansion port 2 toward you.3. Dis

Removal and Replacement ProceduresMaintenance and Service Guide 5–735.23 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–74 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–754. Turn the system board right-side up with the expansion port 2 toward you.5. Dis

5–76 Maintenance and Service GuideRemoval and Replacement Procedures5.24 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3), an

Removal and Replacement ProceduresMaintenance and Service Guide 5–772. Turn the system board upside down with the expansion port 2 toward you.3. Remov

5–78 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board right-side up with the expansion port 2 toward you.5. Rem

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

Product DescriptionMaintenance and Service Guide 1–115 Expansion port 2 Connects the computer to an optional docking device.✎The computer has only one

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

SpecificationsMaintenance and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-

6–10 Maintenance and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

SpecificationsMaintenance and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Nume

6–12 Maintenance and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

SpecificationsMaintenance and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

6–16 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

A–2 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-2Black Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBla

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×6.0 Screw LocationsTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×6.0 Screw LocationTable A-3Phillips PM2.5×6.0 Screw (Continued)Color Qty. Length ThreadHe

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationsTable A-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×3.0 Screw LocationsTable A-4Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length Thread

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationTable A-4Phillips PM2.5×3.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 ScrewColor Qty. Length ThreadHead Width

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Screw LocationsTable A-5Phillips PM2.5×11.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–21Phillips PM2.0×4.0 Screw LocationTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–23Silver Phillips PM2.5×5.0 Screw LocationsTable A-7Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Thre

A–24 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide A–25Silver Phillips PM2.5×5.0 Screw LocationsTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

A–26 Maintenance and Service GuideScrew ListingPhillips PM2.0×6.0 Screw LocationTable A-8Phillips PM2.0×6.0 ScrewColor Qty. Length ThreadHead WidthSil

Screw ListingMaintenance and Service Guide A–27Phillips PM2.0×3.0 Screw LocationsTable A-9Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

A–28 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthS

Screw ListingMaintenance and Service Guide A–29Phillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Threa

Product DescriptionMaintenance and Service Guide 1–152 Power button When the computer is Off, press to turn on the computer. On, press to enter hibe

A–30 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-10Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Threa

Screw ListingMaintenance and Service Guide A–31Slotted SM1.5×9.0 Screw LocationsTable A-11Slotted SM1.5×9.0 ScrewColor Qty. Length ThreadHead WidthSil

A–32 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable A-12Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Maintenance and Service Guide B–1BSoftware Updateand RecoveryUpdating SoftwareUpdated versions of the software provided with your computer may be avai

B–2 Maintenance and Service GuideSoftware Update and RecoveryUpdating the BIOSTo determine whether available BIOS updates contain later BIOS versions

Software Update and RecoveryMaintenance and Service Guide B–3To download a BIOS update:1. Access the page on the HP Web site that provides software fo

B–4 Maintenance and Service GuideSoftware Update and Recovery3. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS

Software Update and RecoveryMaintenance and Service Guide B–56. Double-click the file that has an .exe extension (for example, filename.exe).The insta

B–6 Maintenance and Service GuideSoftware Update and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders

Software Update and RecoveryMaintenance and Service Guide B–7Using System Restore PointsWhen you back up your system, you are creating a system restor

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad Components

B–8 Maintenance and Service GuideSoftware Update and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous da

Software Update and RecoveryMaintenance and Service Guide B–9 Number each disc before inserting it into the computer optical drive. If necessary, yo

B–10 Maintenance and Service GuideSoftware Update and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the fac

Software Update and RecoveryMaintenance and Service Guide B–112. Select Start > All Programs > System Recovery > Application and Driver Recov

B–12 Maintenance and Service GuideSoftware Update and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back

Software Update and RecoveryMaintenance and Service Guide B–13a. Click Advanced Options on the System Recovery screen.b. Select Destructive Recovery a

B–14 Maintenance and Service GuideSoftware Update and RecoveryUpdating Reinstalled SoftwareAfter you perform a system recovery, connect to the Interne

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Product DescriptionMaintenance and Service Guide 1–195 Vents (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–11Aall-in-one media cable, spare part number 3–18analog TV tuner, spare part number 3–18, 3–24ar

Index–2 Maintenance and Service GuideIndexleft-side 1–9, 1–10right-side 1–8top 1–14, 1–16composite S-Video and audio cable, spare part number 3–18, 3–

IndexMaintenance and Service Guide Index–3DVB-T TV tuner, spare part number 3–18, 3–25DVD/CD-RW Combo Driveprecautions 4–3removal 5–17spare part numbe

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–7Hhard driveOS loading problems 2–16precautions 4–3removal 5–6spare part

IndexMaintenance and Service Guide Index–5memory/Mini PCI module compartment coverillustrated 3–14location 1–19removal 5–11microphone jacklocation 1–8

Index–6 Maintenance and Service GuideIndexpower connector cableillustrated 3–15removal 5–57spare part number 3–5, 3–15power connector cable, spare par

IndexMaintenance and Service Guide Index–7speakerslocation 1–7removal 5–71spare part number 3–9, 3–22, 5–71specificationscomputer 6–1display assembly

Index–8 Maintenance and Service GuideIndexUUniversal Serial Bus (USB) portlocation 1–8, 1–11pin assignments D–1unknown password 1–4USB digital drive,

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security Menu Select To Do ThisSetup Password Enter, change,

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics Menu Select To Do ThisHDD Self-Test Options Ru

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration Menu Select To Do ThisLangua

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts Overview Flowchart Description2.1 “F

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReset power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Software Update and RecoveryC Display Component RecyclingD Connector Pin Assi

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Subcomponents

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–153.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion dv5000 Notebook PC offers advanced modularity, Mobile AMD Sempron™ and AMD Turion

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cordsFor use in:Australia 403811-011Canada, French Canada, and the United States 4038

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–21403800-001 1024-MB memory module403806-001 DVD±RW and CD-RW Double-Layer Combo Drive with L

3–22 Maintenance and Service GuideIllustrated Parts Catalog407782-001 Screw Kit407784-001 Speakers407786-001 Keyboard frame407791-001 Wireless antenna

Illustrated Parts CatalogMaintenance and Service Guide 3–23407825-001 Switch cover for use with full-featured computers407826-001 Switch cover for use

3–24 Maintenance and Service GuideIllustrated Parts Catalog407857-061 Keyboard for use in Italy407857-071 Keyboard for use in Spain407857-081 Keyboard

Illustrated Parts CatalogMaintenance and Service Guide 3–25408479-001 TV tuner remote control408483-001 USB infrared receiver408485-001 RF cable412175

3–26 Maintenance and Service GuideIllustrated Parts Catalog430499-001 AMD Turion 64 ML-40 (2.2-GHz) processor (includes thermal paste)430855-001 Mobil

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many 100 scre

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.9 Optical Drive 1 to remove to optical driv

Product DescriptionMaintenance and Service Guide 1–3 TouchPad pointing device, including dedicated vertical scroll region Integrated 10Base-T/100Bas

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide the battery release latch 1 to the left. (The battery disengages from the

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).Hard D

Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive cove

5–8 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the two Phillips PM2.5×6.0 hard drive retention screws 1 that secure the

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 that secure the har

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).2.

5–12 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the two Phillips PM2.5×3.0 screws 1 that secure the memory module shield

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 on each side of the memory module socket to release