HP OMEN - 17-an006no Manuel d'utilisateur

OMEN by HP 17 Laptop PCMaintenance and Service Guide

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1 Product descriptionCategory DescriptionProduct Name OMEN by HP 17 Laptop PC (models 17–an100~17–an199 and 17t-an100)ProcessorsIntel® CoreTM i7-8750H

Category DescriptionHard drive Single HDD congurations:●1 TB (7200) 9.5 mmHybrid HDD congurations:●2 TB 5400 RPM 7 mm RAW with 8 GB NANDDual Storage

Category DescriptionExternal media cardsHP Multi-Format Digital Media Card ReaderSupports SD/SDHC/SDXCPush-Push insertion/removalPorts Hot Plug / Unpl

Category DescriptionMemory moduleOptical driveHard driveSolid state driveAC adapter4 Chapter 1 Product description

2 External component identicationRight sideNOTE: Refer to the illustration that most closely matches your computer.Component Description Optical dri

Component Description●O: The battery is not charging.Power connector Connects an AC adapter.6 Chapter 2 External component identication

Left sideNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Security cable slot Attaches an optional sec

© Copyright 2017, 2018 HP Development Company, L.P.NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. an

Component DescriptionWARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additi

Component Description(3) HDMI port Connects an optional video or audio device, such as a high-denition television, any compatible digital or audio co

Component Description1. Hold the card label-side up, with connectors facing the computer.2. Insert the card into the memory card reader, and then pres

DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal microphones (2) Record sound.(2) Came

Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.(2) Left

LightsComponent Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh

ButtonComponent Description(1) Speakers (2) Produce sound.(2) Power button●When the computer is o, press the button to turn on the computer.●When the

Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic f

Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page

Bottom Component Description(1) Vents (2) Enable airow to cool internal components.NOTE: The computer fan starts up automatically to cool internal

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

LabelsThe labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the compu

Component (3) Serial number (4) Warranty period ●Regulatory label(s)—Provide(s) regulatory information about the computer.●Wireless certication la

3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information on s

Computer major components 21

Item Component Spare part number(1) Display (spared at the component level; see Display assembly subcomponents on page 28) (2) Top cover with keyboard

Item Component Spare part number For use in France L14992-051 For use in Italy L14992-061 For use in Spain L14992-071 For use in Portugal L14992-1

Item Component Spare part number For use in Saudi Arabia L14993-171 For use in Hungary L14993-211 For use in Russia L14993-251 For use in Bulgaria

Item Component Spare part number For use in Belgium L14994-A41 For use in Korea L14994-AD1 For use Internationally L14994-B31 For use in Slovenia

Item Component Spare part number(11) M.2 SATA solid state drive, PCIe NVMe TLC 256 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847109-022 512 GB 2280 M2 PCIe

Item Component Spare part number Left trunk 931595-001(22) Trunk metal brackets Not spared(23) Base enclosure For products equipped with optical dri

iv Important Notice about Customer Self-Repair Parts

Display assembly subcomponentsItem Component Spare part number(1) Display bezel For products with HD camera 931558-001 For products with IR camera

Item Component Spare part number For products with non-touch FHD 120 or 144 Hz screen and HD camera 931566-001 For products with non-touch FHD 60 Hz

Mass storage devicesItem Component Spare part number(1) Hard drive 2 TB 5400 RPM SATA RAW HYBRID 7 mm 929167-850 2 TB 5400 RPM SATA RAW 7 mm 91248

Component Spare part numberFor use in North America 121565-023For use in South Africa 187487-012For use in Denmark 130627-014For use in Europe 100614-

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Imp

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures for Customer Self-Repair partsThis chapter provides removal and replacement procedures for Customer Self-Repair p

Processor informationIMPORTANT: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft.

BatteryDescription Spare part numberBattery 8 cell 86 Whr 3.0 AH Li-ion (for use with NVIDIA N17E (GTX1070/GTX 1060) processors) 922977-855Battery 8 c

3. Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2).4. Disconnect the battery (1). Remo

Hard driveDescription Spare part numberHard drive ●2 TB 5400 RPM SATA RAW HYBRID 7 mm 929167-850●2 TB 5400 RPM SATA RAW 7 mm 912487-850●1 TB 7200 RPM

4. Slide the hard drive toward the top of the computer (4), then remove it from the computer.5. If it is necessary to disassemble the hard drive, perf

3. Release the hard drive from the notch (3), and then slide the drive (4) forward to remove it from the computer.4. If it is necessary to disassemble

Memory moduleDescription Spare part numberMemory 16 GB 2666 MHz 1.2 v DDR4 shared 937438-8508 GB 2666 MHz 1.2 v DDR4 shared 937236-8504 GB 2666 MHz 1

Solid state driveDescription Spare part numberM.2 SATA SSD, PCIe NVMe TLC ●512 GB 2280 M2 PCIe 3x4SS NVMe TLC PA 847110-004●256 GB 2280 M2 PCIe 3x4S

6 Removal and replacement procedures for authorized service provider partsCAUTION: Components described in this chapter should be accessed only by an

2. Using a case utility tool, gently separate the bottom cover from the enclosure (1). Remove the bottom cover (2).Reverse the removal procedures to i

SpeakersNOTE: The speaker spare part kit includes the cable.Description Spare part numberSpeaker Kit (includes right and left speakers) 931598-001IMPO

vi Processor information

Optical driveDescription Spare part numberOptical drive ●DVD+/-RW Double-Layer SuperMulti 756564-038Optical drive bracket (left side) 931583-001Optic

TrunksDescription Spare part numberLeft trunk 931595-001Right trunk 931596-001Before removing the trunks, follow these steps:1. Turn o the computer.

WLAN moduleDescription Spare part numberWLAN assembly RT CARTIER ac 2 × 2 (for products with NVIDIA N17E (GTX 1070/GTX 1060) 924813-855Intel Dual Band

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are notched to prevent incorrect installation.NO

USB boardDescription Spare part numberUSB board (for use in products equipped with N17E processors only (GTX 1070/1060) L14990-001USB board (for use i

FansNOTE: The left and right fans are spared separately.Description Spare part numberLeft fan (includes cable) 931576-001Right fan (includes cable) 93

4. Remove the fans (4).Reverse this procedure to install the fans.Heat sink NOTE: The heat sink spare parts kit includes replacement thermal material.

a. Base enclosure (see Base enclosure on page 45)b. Battery (see Battery on page 38)c. Speakers (see Speakers on page 47).d. Optical drive (see Optica

Reverse this procedure to install the heat sink.56 Chapter 6 Removal and replacement procedures for authorized service provider parts

System boardDescription Spare part numberSystem board All system boards use the following part numbers:xxxxxx-001 Non-Windows operating systemsxxxxxx

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on

1. If they are not already disconnected, disconnect the following cables from the system board (note the routing location of the cables when removing

3. Lift the system board (3) at an angle, and then remove it (4).Reverse this procedure to install the system board.IMPORTANT: After system board repl

Power in connectorDescription Spare part numberFor use only on products with 135 or 150 W AC adapter and NV N17P (GTX 1050/GTX 1050Ti) processors 9262

2. Lift the connector and bracket from the holder (2), and then remove the connector (3).Reverse this procedure to install the power in connector.Comp

TouchPad boardDescription Spare part numberTouchPad board 929472-001TouchPad click button board and cable 931594-001Before removing the TouchPad board

5. Remove the TouchPad board (5) from the computer.Reverse this procedure to install the TouchPad board.Component replacement procedures 63

Display assemblyDescription Spare part numberAntenna, dual 931674-001Back cover For use only on products equipped with HD camera (includes dual ante

3. Disconnect all external devices connected to the computer.4. Remove the following components:a. Base enclosure (see Base enclosure on page 45)b. Ba

3. Disconnect the display panel cable from the computer (1), remove the four Phillips screws from the hinges (2). Open the display as wide as possible

5. If it is necessary to replace the raw display panel, remove the four Phillips screws (1) that secure the display panel to the display enclosure, an

viii Safety warning notice

b. Disconnect the cable (2) and remove the camera module.8. If it is necessary to replace the WLAN antennas:a. Release the WLAN antenna cable from the

b. Remove the cable (2).IMPORTANT: Use care when handling and installing the new antennas. Accidental bending of the antenna elements will detune the

7 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

8 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics Windows (select products only)HP PC Hardware Diagnostics Windows is a Windows-based

Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww

Starting HP PC Hardware Diagnostics UEFITo start HP PC Hardware Diagnostics UEFI, follow these steps:1. Turn on or restart the computer, and quickly p

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do

3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r

9 Backing up, restoring, and recoveringThis chapter provides information about the following processes, which are standard procedure for most products

Table of contents1 Product description ...

Restoring and recoveryRestoring, resetting, and refreshing using Windows toolsWindows oers several options for restoring, resetting, and refreshing t

10 SpecicationsComputer specications Metric U.S.DimensionsWidth 423 mm 16.66 inDepth 304.0 mm 11.98 inHeight (front to back) 33.0 mm 1.30 inWeight

43.94 cm (17.3 in) display specications Metric U.S.DimensionsDiagonal size 43.94 cm 17.3 inThickness 4.2 mm 0.165 inBrightness300 nits (cd/m2)Resolu

11 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 2

Requirements for specic countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belgi

Country/region Accredited agency Applicable note number3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration num

12 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter and battery light, identifying 5AC adapter, spare part number 30action keysidentifying 15using 16airplane mode key 15antenna, spare p

Iinsert key 15internal microphones, identifying11Jjacksaudio-in (microphone) 8, 9audio-out (headphone)/audio-in (microphone) 7, 9network 7, 9RJ-45 (ne

video 2wireless 2product name 1product name and number, computer 18PRT SC key 15Rraw panelspare part number 29recovery 77discs 78HP Recovery partition