HP Pavilion DV3Z-1000 Informations techniques

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Page 1 - Maintenance and Service Guide

HP Pavilion dv3 Entertainment PCMaintenance and Service Guide

Page 2

Category Description Support for the following drives:●500-GB, 5400-rpm●400-GB, 5400-rpm●320-GB, 5400-rpm●250-GB, 5400-rpm●160-GB, 5400-rpmOptical

Page 3 - Safety warning notice

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

Page 4

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 GroundUniversal Serial Bus 93

Page 5 - Table of contents

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Page 6

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

Page 7

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Page 8

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 9 - 1 Product description

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 10

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 11

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

Page 12 - Top components

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

Page 13 - Top components 5

Category Description Docking No dockingKeyboard/pointing devices 33.80-cm (13.3-inch) keyboard TouchPad 2-way scroll Taps enabled as defaultPower

Page 14

IndexSymbols/Numerics1394 Power Saving 65AAC adapter light, identifying 11AC adapter, spare partnumber 21administrator password 64antennaillustrated 1

Page 15 - Top components 7

recycling 96spare part numbers 17display enclosureillustrated 17spare part number 18display hingeillustrated 17removal 46spare part number 17, 47Disp

Page 16

MMain menu 64mass storage devices, spare partnumbers 20media activity buttons,identifying 6MediaSmart button, identifying 5memory map specifications 7

Page 17 - TouchPad

scrolling regions, TouchPad 9secondary hard drive self test 65security cable slot, identifying 11Security menu 64security, product description 3select

Page 19 - Left-side components

2 External component identificationTop componentsDisplay componentsComponent Description(1) Wireless antennae (2)* Send and receive wireless signals t

Page 20 - Bottom components

Buttons and fingerprint reader (select models only)Component Description(1) Power button*●When the computer is off, press the button to turn on thecom

Page 21 - 3 Illustrated parts catalog

Component Description(6) Previous/rewind button●Plays the previous track or chapter when the button ispressed once.●Rewinds media when the button is p

Page 22 - Computer major components

Component Description(2) fn key Executes frequently used system functions when pressed incombination with a function key or the esc key.(3) Windows lo

Page 23 - Computer major components 15

LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Slee

Page 24

Component Description(8) Battery light●On: A battery is charging.●Blinking: A battery that is the only available power source hasreached a low battery

Page 25 - Display assembly components

Front componentsComponent Description(1) Speakers (2) Produce sound.(2) Consumer infrared lens Receives a signal from the remote control (provided wit

Page 26

Component Description(3) HDMI port (select models only) Connects an optional video or audio device, such as a high-definition television, or any compa

Page 27 - Plastics Kit

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 28 - Mass storage devices

Bottom componentsComponent Description(1) Hard drive bay Holds the hard drive.(2) Vents (5) Enable airflow to cool internal components.NOTE: The compu

Page 29 - Miscellaneous parts

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc

Page 30

Computer major componentsItem Description Spare part number(1) 13.3-inch, WXGA BrightView display assembly (includes camera/microphone module,camera/m

Page 31

Item Description Spare part number(3) Keyboard For use in Canada 507091-121 For use in the United States 507091-001 For use in the United States (wi

Page 32 - Service considerations

Item Description Spare part number(19) Battery 9-cell, 83-Wh, 2.55-Ah Li-ion 506238-001 6-cell, 55-Wh, 2.55-Ah Li-ion 506237-001(20) Bluetooth module

Page 33 - Drive handling

Display assembly componentsItem Description Spare part number(1) Display bezel 506222-001(2) Camera/microphone module 506930-001(3) Display Hinge Kit

Page 34 - Grounding guidelines

Item Description Spare part number(6) Display Cable Kit (includes 3 wireless antenna transceivers and cables and display panelcable)506226-001(7) Came

Page 35

Plastics KitItem Description Spare part number Plastics Kit 506953-001(1) ExpressCard slot bezel(2) Wireless module compartment cover (3) Memory modu

Page 36

Mass storage devicesItem Description Spare part number(1) Hard drive (includes bracket) 500-GB, 5400-rpm 506232-001 400-GB, 5400-rpm 512225-001 320-

Page 37 - Unknown user password

Miscellaneous partsDescription Spare part number65-W PFC HP Smart Adapter 463958-001Remote control (fits inside ExpressCard slot) 465539-002Power cord

Page 38 - Serial number

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 39 - Computer feet

Sequential part number listingSpare partnumberDescription398393-002 Bluetooth module (includes double-sided tape)459263-001 Broadcom 802.11b/g WLAN mo

Page 40 - Description Spare part number

Spare partnumberDescription506237-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery506238-001 9-cell, 83-Wh, 2.55-Ah Li-ion battery506239-001 Base enclosure (

Page 41

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 42

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 43 - Optical drive

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 44 - Memory module

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 45

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 46 - Hard drive

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword.NOTE: These steps also cl

Page 47

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 69 screws, in 8 different sizes, that mu

Page 48 - Keyboard and switch cover

Computer feetDescription Spare part numberRubber Foot Kit (includes 4 base enclosure rubber feet) 507887-001The computer feet are adhesive-backed rubb

Page 49

iv Safety warning notice

Page 50

BatteryDescription Spare part number9-cell, 83-Wh, 2.55-Ah Li-ion 506236-0016-cell, 55-Wh, 2.55-Ah Li-ion 506237-001Before disassembling the computer,

Page 51 - Display assembly

WLAN moduleDescription Spare part numberBroadcom 802.11b/g WLAN module 459263-001Broadcom 4322AGN 802.11a/b/g/n WLAN module 487330-001Before removing

Page 52

4. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.5. Remove the WLAN module (3) by pulling it away from the

Page 53

Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La

Page 54

Memory moduleDescription Spare part number4096-MB (PC2-6400, 800-MHz, DDR2) 506934-0012048-MB (PC2-6400, 800-MHz, DDR2) 506933-0011024-MB (PC2-6400, 8

Page 55

4. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertio

Page 56

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket.Description Spare part number500-GB, 5400-rpm 506232-001400-GB, 5400-rpm 5

Page 57 - Top cover

5. Remove the hard drive (3) from the hard drive bay.Reverse this procedure to reassemble and install the hard drive.Component replacement procedures

Page 58

Keyboard and switch coverNOTE: The keyboard and switch cover must be removed simultaneously.Description Spare part number Description Spare part numbe

Page 59 - Fingerprint reader board

5. Lift the rear edge of the switch cover (1) up slightly and pull back at an angle (2) to access thekeyboard.6. Lift the rear edge of the keyboard (1

Page 60 - System board

Table of contents1 Product description2 External component identificationTop components ...

Page 61

7. Release the zero insertion force (ZIF) connector to which the keyboard cable (1) is attached anddisconnect the cable (2) from the system board.8. R

Page 62 - Speakers

Display assemblyDescription Spare part number13.3-inch, WXGA BrightView display assembly (includes camera/microphone module, camera/microphone module

Page 63 - Bluetooth module

7. Disconnect the display panel cable (2) from the system board.CAUTION: The display assembly will be unsupported when the following screws are remove

Page 64

11. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the displayassembly.12. Flex the inside edges of the left and right

Page 65 - RTC battery

15. Disconnect the camera/microphone module cable from the module (2), and remove the camera/microphone module. The camera/microphone module is availa

Page 66 - Fan/heat sink assembly

21. Remove the display hinges (2) from the display panel. The display hinges are available using sparepart number 506223-001.22. If it is necessary to

Page 67

25. If it is necessary to replace the camera/microphone module cable (1), remove the cable from thedisplay enclosure (2).NOTE: The camera/microphone m

Page 68 - Processor

Top coverDescription Spare part numberTop cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED boardand cable)506241-

Page 69

6. Release the ZIF connector to which the TouchPad board cable is connected, and disconnect thecable (2) from on the system board.7. Disconnect the To

Page 70 - 5 Setup Utility

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes fingerprint reader board cable) 506962-001Before removing the

Page 71 - Displaying system information

Workstation guidelines ... 27Equipment guidelines ...

Page 72 - Setup Utility menus

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberSystem board (includes replacemen

Page 73 - Diagnostics menu

3. Remove the three Phillips PM2.5×4.0 screws (3) that secure the system board to the baseenclosure.4. Use the optical drive connector (1) to lift the

Page 74 - 6 Specifications

SpeakersDescription Spare part numberSpeakers 506955-001Before removing the speakers, follow these steps:1. Shut down the computer. If you are unsure

Page 75

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl

Page 76 - Hard drive specifications

3. Remove the Bluetooth module from the base enclosure (3).Reverse this procedure to install the Bluetooth module.56 Chapter 4 Removal and replaceme

Page 77 - Drive specifications

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Page 78 - System DMA specifications

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) 506960-001Before removing the fan/he

Page 79

4. Remove the fan/heat sink assembly (3).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sinkassembly (1), (3)

Page 80 - 72 Chapter 6 Specifications

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberAMD Turion Ultra Dual-Core ZM-86 2.40-G

Page 81

2. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t

Page 82 - 7 Screw listing

System I/O address specifications ... 727 Screw lis

Page 83 - Silver 5 3.0 mm 2.0 mm 4.5 mm

5 Setup UtilityStarting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Page 84

Your change goes into effect immediately.Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows based, it does not supp

Page 85 - Black 3 8.0 mm 2.0 mm 5.0 mm

3. When the Setup Confirmation is displayed, press enter.4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exi

Page 86

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Button Sound (select models only) Enable/disable the capa

Page 87 - Phillips PM2.5×4.0 screw 79

6 SpecificationsComputer specifications Metric U.S.DimensionsLength23.00 cm 9.05 inWidth 31.20 cm 12.28 inHeight (front to rear) 2.59 to 3.24 cm 1.02

Page 88 - Phillips PM2.5×5.0 screw

13.3-inch, WXGA, BrightView display specifications Metric U.S.DimensionsHeight18.0 cm 7.1 inWidth 28.7 cm 11.3 inDiagonal 33.9 cm 13.4 inNumber of co

Page 89 - Phillips PM2.5×5.0 screw 81

Hard drive specifications 500-GB* 400-GB* 320-GB* 250-GB* 160-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70 m

Page 90 - Black 5 6.0 mm 2.5 mm 5.0 mm

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC

Page 91

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

Page 92 - 84 Chapter 7 Screw listing

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

Page 94 - Backing up your information

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

Page 95 - Using system restore points

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

Page 96 - Performing a recovery

7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws and screw

Page 97

Phillips PM2.0×3.0 captive screwColor Quantity Length Thread Head diameterSilver 5 3.0 mm 2.0 mm 4.5 mmWhere used: Four screws that secure the display

Page 98 - 9 Connector pin assignments

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.0 mm 4.5 mmWhere used: Two screws that secure the WLAN module to t

Page 99 - External monitor 91

Phillips PM2.0×8.0 captive screwColor Quantity Length Thread Head diameterBlack 3 8.0 mm 2.0 mm 5.0 mmWhere used: Three captive screws (secured by C-c

Page 100 - RJ-45 (network)

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterSilver 8 4.0 mm 2.5 mm 4.5 mmWhere used: Two screws that secure the hard drive to th

Page 101 - Universal Serial Bus

Where used: Two screws that secure the speakers to the computerWhere used: Three screws that secure the system board to the computerPhillips PM2.5×4.0

Page 102

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 7 5.0 mm 2.5 mm 5.0 mmWhere used: Three screws that secure the switch cover to

Page 103

Where used: Two screws that secure the display hinges to the displayPhillips PM2.5×5.0 screw 81

Page 104 - 11 Recycling

1 Product descriptionCategory Description Product Name HP Pavilion dv3 Entertainment PCProcessors AMD Turion™ Ultra Dual-Core ZM-86 2.40-GHz processo

Page 105

Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 5 6.0 mm 2.5 mm 5.0 mmWhere used:(1) Two captive screws (secured by a

Page 106

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 16 7.0 mm 2.5 mm 5.0 mmWhere used: Six screws that secure the switch cover to

Page 107

Where used: Two screws that secure the display assembly to the computerWhere used: Five screws that secure the top cover to the base enclosure84 Chapt

Page 108

8 Backup and recoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP recommends that youcr

Page 109

Note the following guidelines before creating recovery discs:●You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R(wr

Page 110

To copy the screen and paste it into a word-processing document, follow these steps:a. Display the screen.b. Copy the screen:To copy only the active w

Page 111

4. Click the System Restore button, and then click Next.The System Restore window opens.5. Follow the on-screen instructions.Performing a recoveryNOTE

Page 112

3. Click System recovery, and then click Next.4. Follow the on-screen instructions.Recovering system information 89

Page 113

9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch

Page 114

Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11 Monitor detec

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