HP PROBOOK 4520S Manuel d'utilisateur

HP ProBook 4520s Notebook PCHP ProBook 4720s Notebook PCMaintenance and Service Guide

10 Recycling ... 157Battery ...

5.Disconnect and remove the WLAN wireless antenna cables (4) from the tape, clips, and routingchannels built into the top cover.Remove the display ass

2.Lift the display assembly (2) straight up.Component replacement procedures91

3.If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the twomylar screw covers (1) at the bottom corners of

5.When the bezel is free, lift it (4) from the display.6. If it is necessary to replace the webcam module, gently pull the webcam module away from the

7.If it is necessary to replace the display hinges, remove the display panel by removing the two TorxM2.0×6.0 screws (1) that secure the panel to the

10.Disconnect the display cable from the back of the display panel (3) and remove the webcamcable (4) from the raceway. The display cable is spared in

Display assembly on computers with 15.6-in displaysNOTE: For information about removing the display from 17.3-in models, see Display assembly oncomput

Description Spare part number●15.6-in HD AntiGlare display assembly for use in computers equipped with webcam(1366×768 resolution)626116-001●15.6-in H

Remove the display assembly:1. Position the computer right-side up with the front toward you.2. Open the computer as far as possible.CAUTION: Support

4.Lift the display assembly up and off the computer (2).5. If it is necessary to replace the display bezel, display enclosure, or display hinges, remo

1 Product descriptionCategory Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscreteProduct Name HP ProBook 4520s Notebook PC √

7.Lift the bezel (4) until it disengages completely.8. If it is necessary to replace the webcam module, gently pull the webcam module away from thedou

10.Remove the display panel from the housing (2).11.Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel,a

2.Remove the webcam cable (3) from the raceway and then, remove the cable assembly (4).NOTE: The cables are attached to the display panel with adhesiv

Top coverNOTE: The top cover removal procedures differ for 17.3-in and 15.6-in computers.Description Spare part numberTop cover for use in computers w

2.Disconnect the power button board cable from the system board by releasing the ZIF connector(1), and then disconnecting the cable (2).3.Remove the 1

4.Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until itdisengages from the base enclosure.Remove the top cove

3.Remove the 10 Torx M2.5×6.0 screws that secure the top cover to the computer.4.Remove the ExpressCard bezel (1), then angle the top cover up (2), an

RTC batteryDescription Spare part numberRTC battery616073-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you are

2.Release the RTC battery from the socket (1) on the system board and lift the battery (2) up.Reverse this procedure to install the RTC battery.108 Ch

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete ●P6200, 2.13-GHz, 3MB L3 cache(select models only)√√ √ ●P6100,

3.Remove the Bluetooth antenna (3) from the base enclosure.Reverse this procedure to install the Bluetooth module.Modem moduleDescription Spare part n

7.Remove the power button board cable (see Power button board on page 63).8. Remove the speakers (see Speakers on page 65).9.Remove the thermal shield

Audio boardNOTE: The spare part number for the audio board is 598684-001.Before removing the audio board, follow these steps:1. Shut down the computer

4.Remove the audio board (4) by pulling the module straight up and off the computer.Reverse this procedure to install the audio board.Component replac

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberSystem board with UMA graphics an

12.Remove the hard drive (see Hard drive on page 87).13. Remove the top cover (see Top cover on page 103).When replacing the system board, be sure tha

6.Disconnect the power cable (1) from the system board and the connector (2) from the computer.7. Disconnect the RJ11 cable (1) from the system board

8.Remove the screw (1) that secures the USB to the computer, disconnect the cable (2) from thesystem board and then, remove the device (3) from the co

9.Remove the thermal shield (see Thermal shield on page 67).10. Remove the display assembly (see Display assembly on computers with 17.3-in displayson

RJ-11 connector assemblyNOTE: The RJ-11 connector assembly is included in the Base Cable Kit, spare part number603188-001 for 17.3-in computers and 59

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete 17.3-in HD LED backlight panel:●1600×900 AntiGlare●1600×900 An

3.Lift the R-11 connector (2) from its holder and out of the base enclosure.Reverse this procedure to install the RJ-11 connector assembly.Power conne

e. Thermal shield (see Thermal shield on page 67)f. Display assembly (see Display assembly on computers with 17.3-in displays on page 89 orDisplay ass

5 Computer SetupComputer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating syst

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Select To do thisIgnore Changes and Exit Cancel any changes entered during the current session. Thenexit and restart the computer.Save Changes and Exi

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer or youroperating system.Select To do thisSetup

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer oryour operating system.Select To

Select To do thisDevice Configurations●Enable/disable USB legacy support (enabled by default).When enabled, USB legacy support allows the following:◦U

Select To do thisNOTE: Availability of these options above varies bycomputer model.●Enable/disable secondary battery fast charge (enabledby default).●

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete Supports the following drives:●750-GB, 5400-rpm●640-GB, 5400-r

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device (selectmode

Select To do thisPort Options NOTE: All port options are enabled by default.●Enable/disable the serial port (select models only).●Enable/disable the

6 SpecificationsComputer specifications Metric U.S.Dimensions – 15.6-inDepth 24.96 cm 9.83 inWidth 37.18 cm 14.6 inHeight (front to rear) 2.77 to 3.5

Metric U.S.Operating -15 m to 3,048 m -50 ft to 10,000 ftNonoperating -15 m to 12,192 m -50 ft to 40,000 ftShockOperating 125 g, 2 ms, half-sineNono

15.6-in display specifications Metric U.S.DimensionsHeight 21.0 cm 8.3 inWidth 35.98 cm 14.2 inDiagonal 39.1 cm 15.6 inNumber of colors Up to 16.8 mi

Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70

DVD-ROM Drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio,CD-XA ready (Mode 2, Form 1

DVD±RW Double-Layer Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM,CD-ROM XA, MIXED MODE CD, CD-I, CD-IBridge

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RWDouble-Layer specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM

7 Backup and recoveryBackup and recovery in Windows 7OverviewTo protect your information, use the Backup and Restore Center to back up individual file

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscreteWireless Integrated WLAN options by way of MiniPCI card: 2 WLAN

Note the following when backing up:●Store personal files in the Documents folder, and back it up regularly.●Back up templates that are stored in their

Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tool

Using f11CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any software installed o

6.Select Repair your computer.7.Follow the on-screen instructions.Backup and recovery in Windows VistaOverviewTo protect your information, use the Bac

To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th

NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista®operating system DVD to reboot the computer and repair the

To recover the original hard drive image using f11, follow these steps:1. If possible, back up all personal files.2.If possible, check for the presenc

Backup and recovery in Windows XPOverviewTo protect your information, use the Windows® Backup utility (select models only) to back up files andfolders

The screen image is added to the document.d. Save the document.To create a backup using the Windows Backup utility (select models only), follow these

4.Turn on the computer.5. Follow the on-screen instructions to install the operating system.6.After the operating system is installed, remove the Oper

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete RJ-11 (modem) √√ √ RJ-45 (Ethernet, includes link and activity

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch

External monitorPin Signal1Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11

HDMIPin Signal1 Transition minimized differential signal (TMDS) data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data

RJ-11 (modem)Pin Signal1Unused2Tip3Ring4Unused5Unused6UnusedRJ-11 (modem)153

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2 Data -3 Dat

9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete Windows 7 Professional with Office 2007Personal (Japan only)√√

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains mercu

18.Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20.Remove the screws (2) that secure th

IndexAAC adapteridentifying 19spare part numbers 36AC adapter light, identifying 15AMT optionsAMT setup prompt (Ctrl-P) 131firmware progress eventsupp

discsDriver Recovery 148Operating System 148Disk Sanitizer 126diskette driveprecautions 49product description 4display assemblyremoval 89, 96spare par

Media Card Reader,identifying 14memory moduleproduct description 3removal 60spare part numbers 29, 60microphone (audio-in) jackidentifying 14pin assig

RJ-11 (modem) jackidentifying 15pin assignments 153RJ-11 connector assemblyremoval 119spare part number 119RJ-11 jack cableillustrated 33RJ-45 (networ

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscrete Preinstalled: Windows 7 Professional 32 (Japan only) √√

Category Description HP ProBook4520s UMAHP ProBook4520sdiscreteHP ProBook4720sdiscreteServiceability End-user replaceable parts: AC adapter √√ √

Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Intel, Core, andCeleron are trademarks of Intel Corp

2 External component identificationNOTE: Depending on the operating system installed on your comouter, some components mayfunction differently than de

Component Description(4) Right TouchPad button Functions like the right button on an external mouse.*This table describes factory settings.LightsNOTE:

Buttons, switches, and speakers (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component De

KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Executes frequently used system

Front componentsComponent Description(1) Drive light●Blinking white: The hard drive or optical drive is beingaccessed.●Amber: HP 3D DriveGuard has tem

Right-side componentsComponent Description(1) USB ports (2) Connect optional USB devices.(2) RJ-11 (modem) jack (select models only) Connects a modem

Component Description(5) HDMI port Connects an optional HDMI device.(6) Combo eSATA/USB port Connects an optional USB device or high-performance eSATA

DisplayNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Internal display switch Turns of

Wireless antennasThe antennas send and receive signals from one or more wireless devices. These antennas are notvisible from the outside of the comput

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) Battery* Powers the computer when the co

MSG revision historyRevision Publication date DescriptionA July 2010●Updated commodities in the following location: Product descriptionon page 1.●Upda

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major componentsItem Description (1) Display assembly (includes microphone, 2 WLAN antenna transceivers and cables and, on select computermo

Item Description ●17.3-in HD BrightView display assembly for use in computers equipped with webcamand WWAN (1600×900 resolution)598708-001 ●17.3-in

Item Description ●15.6-in HD AntiGlare display assembly for use in computers equipped with a webcamand WWAN (1366×768 resolution)626117-001 ●15.6-in

Item Description (11) Bluetooth moduleHP Integrated module with Bluetooth 2.1 wireless technology for use in Andorra,Argentina, Australia, Austria, B

Item Description Intel Centrino Advanced-N6200 802.11 a/b/g/n 2x2 for use in Andorra, Antigua& Barbuda, Argentina, Australia, Austria, Azerbaij

Item Description ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australia, Austria, Azer

Item Description ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australia, Austria, Azer

Item Description Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR ComboAdapter for use in Afghanistan, Albania, Algeria, Andorra, Ango

Item Description i3-370M, 2.40-GHz, 3-MB cache 613584-001 i3-380M, 2.53-GHz, 3-MB cache 625823-001 i5-430M, 2.26-GHz, 3-MB cache 597624-001 i5-450M

iv MSG revision history

Item Description For use in computers with 15.6-in displays 598680-001(26) Hard drive (includes hard drive bracket) 750-GB, 5400-rpm 598699-001 640

Display assembly componentsItem Description Spare part number(1) Display bezel For use in computers with 17.3-in displays without webcam 600924-001

Item Description Spare part number(4) Display Hinge Kit For use in computers with 17.3-in displays 602677-001 For use in computers with 15.6-in di

Cable KitsItem Description Spare part number Base Cable Kit For use in computers with 17.3-in displays, includes DC-in cable (1), USB cable (2),B

Item Description Spare part number Misc LCD Cable Kit For use in computers with 15.6-in displays, includes microphone cable (1), WWANtransceiver w

Item Description Spare part number(1) LCD Cable Kit with webcam cable For use in computers with 17.3-in displays 602999-001 For use in computers

Item Description Spare part number DVD-ROM Drive 598693-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 598695-001Miscellaneous par

Description Spare part numberScrew Kit, includes:●(5) Phillips 2.0×2.0 screws●(5) Phillips 2.0×2.5 broadhead screws●(5) Phillips 2.0×2.5 screws●(5) Ph

Sequential part number listingSpare partnumberDescription490371-001 Power cord for use in the United States490371-011 Power cord for use in Australia

Spare partnumberDescription510100-001 Modem module for use in all countries and regions except Australia and New Zealand510100-011 Modem module for us

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Spare partnumberDescription572520-001 Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,Aruba, Austral

Spare partnumberDescription594187-001 Intel Core processor i3- 520M, 2.4-GHz, 3-MB L3 cache594188-001 Intel Core processor i3-540M, 2.53-GHz, 3-MB L3

Spare partnumberDescription598691-061 Keyboard for use in Italy on computers with 15.6-in displays598691-071 Keyboard for use in Spain on computers wi

Spare partnumberDescription598692-071 Keyboard for use in Spain on computers with 17.3-in displays598692-081 Keyboard for use in Denmark on computers

Spare partnumberDescription598699-001 750-GB, 5400 rpm hard drive (includes hard drive bracket)598702-001 15.6-in HD AntiGlare display assembly for us

Spare partnumberDescription600927-001 Display bezel for use in computers with 17.3-in displays with a webcam600928-001 Display enclosure for use in co

Spare partnumberDescription605169-001 System board with discrete graphics subsystem memory for use only in the People's Republic of China andRuss

Spare partnumberDescription626114-001 Switch cover with power button switch for use in computers with 15.6-in displays and champagne-colored trim62611

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

vi Safety warning notice

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis section provides removal and replacement procedures.There are many screws, in many different sizes, that must be

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare partnumber 598678-001. There are 4 rubb

BatteryDescription Spare part number8-cell, 73-Wh, 2.55-Ah Li-on battery for use in computers with 17.3-in displays 593576-0016-cell, 47-Wh, 2.2-Ah Li

Switch cover and keyboardDescription Spare part numberSwitch cover with power button boardFor use in computers with 17.3-in displays 598675-001For use

2.To remove the switch cover, remove the following:(1) Two screw covers on the rear edge of the computer(2) Two PM2.5×2.5 screws(3) Three PM2.0×2.5 br

5.Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer.6. Slide the keyboard back toward the display (1), and then rotate

8.Remove the keyboard (3).Reverse this procedure to install the switch cover and keyboard.Component replacement procedures59

Table of contents1 Product description ... 12

Memory moduleNOTE: When adding a second memory module, be sure it is the same type and speed as theinstalled memory module.Description Spare part numb

3.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorrec

4.Remove the battery (see Battery on page 55).5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 56).NOTE: It is not neces

7.Remove the optical drive bracket (2).Reverse this procedure to reassemble and install an optical drive.Power button boardDescription Spare part numb

Remove the power button board.1. Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board.2. Remove the screw (1) that

SpeakersDescription Spare part numberFor use in computers with 17.3-in displays 598686-001For use in computers with 15.6-in displays 598685-001Before

3.Remove the cables from the routing channels and lift the speakers (3) from the computer.Remove the speakers from the 15.6-in computer:1.Remove the t

3.Remove the cables from the routing channels and the speakers (3) from the computer.Reverse this procedure to install the speakers.Thermal shieldNOTE

Remove the thermal shield on the 17.3-in computer:1. Position the computer right-side up with the front toward you.2.Remove the PM2.5×3.0 screw (1) fr

Reverse this procedure to reassemble and install an optical drive.Component replacement procedures69

Grounding guidelines ... 50Electrostatic discharge damage .

WLAN moduleDescription Spare part numberIntel Centrino Advanced-N6200 802.11 a/b/g/n 2x2 572509-001For use in Andorra, Antigua & Barbuda, Argentin

Description Spare part numberFor use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Aust

Description Spare part numberFor use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Aust

Description Spare part numberFor use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Aust

Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t

4.Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorrec

WWAN moduleNOTE: Only computers with UMA graphics include a WWAN module.NOTE: The spare part number for the HP un2420 Broadband Module is 531993-001.C

4.Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorrec

Heat sink and fanNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberHeat sink for use in computers

3.Disconnect the fan cable from the system board (7), and then remove the heat sink (8).Component replacement procedures79

6 Specifications ... 132Computer specific

4.Clean the thermal material from the surfaces of the heat sink components (1) and (3) and from thesystem board (2) and (4) when the heat sink is remo

3.Disconnect the fan cable from the system board (5), and remove the heat sink (6).Component replacement procedures81

4.Clean the thermal material from the surfaces of the heat sink components (1) and the systemboard (2) each time the heat sink is removed. Replacement

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core processors: i3-330M, 2.13-G

Remove the processor:1. Position the computer right-side up with the front toward you.2.Use a flat-bladed screwdriver to turn the processor locking sc

Description Spare part numberPalm rest for 15.6-in displays with fingerprint reader with red trim (includes TouchPad) 604861-001Palm rest for 15.6-in

4.Release the ZIF connectors (1) and (3) to which the TouchPad and fingerprint cables areconnected, and then disconnect the cables (2) and (4) from th

Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket.Description Spare part number750-GB, 5400-rpm hard drive 598699-001640-GB,

4.Remove the hard drive (4) from the hard drive bay.5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard dr

Display assembly on computers with 17.3-in displaysNOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLANantenna transce