0706477 Revision AHP Designjet H35000/H45000 Printer seriesUser Manual
1-2 Operating RequirementsOperating RequirementsChoose a location for the printer before you unpack it. Keep the following requirements in mind:Electr
4-26 Service Calibrations4. Press the middle button (indicated by the text “Both Ends”) to lower the rail just until the gauge cannot be pulled out.5.
Service Calibrations 4-27The control panel asks whether to accept the current head heights.12. Press " to save the calibration.The control panel
4-28 Service CalibrationsCalibrating the MediaThickness Sensor1. Verify the carriage head height and calibrate the head height if needed.2. From the F
Service Calibrations 4-297. Turn the sensor clockwise one-half turn to achieve a smaller range reading, or counterclockwise to achieve a larger sen-so
4-30 Service CalibrationsCalibrating theService Station1. From the Front Page, select Calibrations > Service Cali-brations > Service Station Cal
Service Calibrations 4-314. Press the Carriage Left and Right keys to center the car-riage over the wipers.5. Press Service Station Up and Down keys t
4-32 Service Calibrations7. When you are finished calibrating the service station posi-tion, press ! (Proceed).The control panel asks whether to accep
Technical Specifications A-1Appendix ATechnical Specifications
A-2 SpecificationsSpecifications • Weight: 581 pounds (264 kg)• Height: 57.1" (145 cm) • Depth: • With tables folded: 27.6" (70 cm) • With t
Specifications A-3• Print width — 0.25 inch (6.35 mm) right and left margin on flexible media. Edge-to-edge printing available on rigid media.• UV ene
Operating Requirements 1-3Environmental • Make sure the room is well ventilated, with a temperature and relative humidity within specifications (see “
A-4 SpecificationsNorth America: If your building receives power from a standard three-phase supply, note that the printer will use only two of the th
Supplies and Accessories A-5Supplies and AccessoriesConsult HP or your HP representative for an updated listing of supported ink and media.Use only ge
A-6 Supplies and Accessories
Troubleshooting B-1Appendix BTroubleshootingThis appendix explains how to prevent and diagnose printing problems and provides information about gettin
B-2 Troubleshooting ChecklistTroubleshooting ChecklistBefore you troubleshoot your printer, make sure that it is prop-erly installed as described in C
Troubleshooting Checklist B-3• The connection from the client to the local area network may not be configured correctly. See your system admin-istrato
B-4 Troubleshooting Checklist• Head strike — if the printheads strike the media, press the Purge button on the Front Page screen of the control panel,
Warranty Claims B-5Warranty Claims The printer is covered by a manufacturer’s limited warranty (part number 0706278), which includes the printheads. T
B-6 Warranty Claimsplies), misapplication, relocation of product without approved procedures, failure to perform user maintenance as defined in the Us
Diagnostics B-7Diagnostics The printer includes a series of self-diagnostic tests designed to help solve printer hardware problems. If one of the test
1-4 Connecting the RIPConnecting the RIP The printer receives print jobs from a raster image processor (RIP) from HP and third-party manufacturers.To
B-8 Hewlett-Packard Technical ServicesHewlett-Packard Technical ServicesFor service and support, contact Hewlett-Packard Technical Services:• World Wi
Index-1Index
Index-2AAdvance Media Past Brushes 3-5Apertures 2-5ATTN key 1-20, 3-5Auto Calibrations 3-7, 4-6AutoBiDi Calibration 4-6AutoH2H Calibration 4-6AutoJet
Index-3Media Edge Holders 2-8, 2-16Media Feed Calibration 4-9MFN 4-9Media Feed Number (MFN) 4-9Media Measure Type 3-10Media Out Sensor 2-8Media Skew L
Index-4
Connecting the RIP 1-56. Power on the computer.After Windows starts, it detects the new interface card and installs the driver software.Step 2: Instal
1-6 Connecting the RIP5. Click the Install button.6. Select Protocol.7. Click the Add button.8. Click Have Disk...9. Click Browse. 10. Browse to the V
Connecting the RIP 1-716. Right-click the VideoNet connection icon, then click Properties.17. The window should now display all services and protocols
1-8 Important Operating NotesImportant Operating Notes• UV CURE INK IS PERISHABLE. Unlike other inks used in wide format printing, UV cure ink has a l
Important Operating Notes 1-9minimal amount of isopropyl alcohol and dry them thor-oughly before printing.• DO NOT set heavy objects on the power cord
1-10 Important Operating NotesSafety Warnings • UV light — the ultraviolet (UV) curing lamps emit high power UV light. The printer must be operated wi
Important Operating Notes 1-11Deutsch • UV-Licht – die ultravioletthärtenden Lampen strahlen Hochleistungs-UV-Licht ab. Der Drucker muss mit allen ins
© Copyright 2008 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The onlywarranties for
1-12 Important Operating Notesel peso máximo de carga de las mesas de entrada y salida, según lo especificado en la etiqueta.• Tinta - Lea y ponga en
Important Operating Notes 1-13Français • Lumière UV — Les lampes à séchage ultraviolet (UV) dif-fusent une puissance de lumière UV importante. L&apos
1-14 Important Operating Noteslithium en accord avec la réglementation de gestion des déchets locale, régionale ou gouvernementale. Italiano • Luce Ul
Important Operating Notes 1-15• Residui pericolosi — All' interno del gruppo elettrico del plotter, si trova una batteria al litio il quale se no
1-16 Workflow OverviewWorkflow Overview When the printer is connected to an HP RIP, here is how a typi-cal print job progresses from the client workst
Workflow Overview 1-17Daily Shutdown NotRecommendedDO NOT POWER DOWN THE PRINTER. Power is required to maintain vacuum to the printheads, which keeps
1-18 Quick TourQuick TourFig. 1-2. Major parts of the printer123456789101311121415161718,192021
Quick Tour 1-191. UV-shielded access cover2. Touch-screen control panel3. Integrated output table4. Output media fence5. Electronics box (inside enclo
1-20 Quick TourFig. 1-3. Front Page screen1. Media information2. Printer status3. Ink levels4. UV lamps status (L=left side, R=right side)5. Media pre
Special Features 1-21Special FeaturesPrintheads • Printheads — variable drop size, piezoelectric printheads, 192 jets per head.Ink System • Off-Head S
Regulatory Statements -iiiRegulatory StatementsFCC-A This equipment has been tested and found to comply with the limits for a Class A digital device,
1-22 Special Features• Advanced pinch roller design — the molded pinch rollers are self-aligning to prevent media skew. Any individual pinch roller ca
Special Features 1-23• Sharp Edge — reduces overspray at the edges of images and blocks of color.• Simplified control panel interface — touch-screen c
1-24 Special Features
Printing 2-1Chapter 2PrintingThis chapter shows you how to set print mode and media options, load ink and media, and print:• Configure Printing (page
2-2 Configure PrintingConfigure Printing The printer can print in several different modes for the combina-tion of quality, resolution, and speed that
Configure Printing 2-3The printer can print in both directions (bidirectional) or in one direction only (unidirectional). Unidirectional printing can
2-4 Configure PrintingThe following table shows the print mode and resolution combinations supported by each of these modes:BB=Billboard; PQ=Productio
Configure Printing 2-5• If the media is wrinkling or warping from the heat of the lamps, lower the setting.When you select a lamp setting, the shutter
2-6 Configure MediaConfigure Media Before the printer will accept a print job, it must be configured for a specific media type. The currently-configur
Configure Media 2-7• If you pressed a media name, a list of settings appears (see Fig. 2-1). From this screen you can change the Media Settings, chang
-iv Related DocumentationRelated Documentation• Release Notes — describes new versions of the printer’s embedded software and other new information no
2-8 Configure MediaObserve the media as the fan speed changes. If the media is lifting off the platen, increase the fan speed. If the media advance se
Configure Media 2-9Unload Media To unload media (raise the pinch rollers and switch off the platen vacuum), press the Unload Media key on the Front Pa
2-10 Load and Print on Rigid MediaLoad and Print on Rigid Media1. If loaded, unload any roll-fed media.2. If necessary, slide the roll-fed media edge
Load and Print on Rigid Media 2-11The following screen appears. 8. Unlock the adjustable media fence by loosening the locking knob, and slide it to th
2-12 Load and Print on Rigid Media10. Slide the adjustable media fence against the right side of the media. Then lock it in place.At this point you ca
Load and Print on Rigid Media 2-13After briefly displaying the measured width of the media, the control panel displays the media and margin measuremen
2-14 Load and Print on Rigid Media16. Send a print job from the RIP.For multiple copy jobs, the printer control panel will prompt for the next sheet a
Load and Print on Roll-Fed Media 2-15Load and Print on Roll-Fed Media1. If opened, retract the rigid media input and output table extensions, and fold
2-16 Load and Print on Roll-Fed Media3. Load the supply spool onto its bracket.Insert the end of the spool with the pin into the left spool holder, th
Load and Print on Roll-Fed Media 2-17and calculating margins, to prevent printing on the media edge holders.11. Press the 9 (Yes) or ( (No) key.• If y
Table of Contents vTable of ContentsRegulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiFC
2-18 Load and Print on Roll-Fed MediaTip To display the Media Wizard and view or change media and margin settings for the currently loaded media, touc
Loading Ink 2-19Loading Ink The amount of ink in the ink supply box is tracked by the printer software and recorded on its corresponding profiler. The
2-20 Loading InkUnloading an EmptyInk Box1. Remove the profiler.2. Grasp the metal connector where the ink tube enters the printer, and push it up to
Printing Tips 2-21Printing Tips • Rigid cut-sheet media — use only flat, unwarped, undam-aged sheets, with parallel opposite edges and 90° corners. Lo
2-22 Printing TipsCalibrating theMoveable FenceThe moveable fence is calibrated at the factory to be parallel to the top surface of the media, at a he
Printing Tips 2-234. Using a 5 mm hex wrench, loosen the two set screws (shown below) that secure the vertical position of the move-able fence.5. Plac
2-24 Checking Jet HealthChecking Jet Health Under most conditions, AutoJet jet substitution and the printer’s automated printhead service station keep
Checking Jet Health 2-25Map Out Missing Jets If the Prime Bars reveal blank lines after a Purge, the corre-sponding jets should be mapped out. When al
2-26 UV Lamp Operation and MaintenanceUV Lamp Operation and MaintenanceThe printer’s two UV lamps (on the left and right sides of the printhead carria
UV Lamp Operation and Maintenance 2-27that each lamp has operated, advance to the System Informa-tion page where this is listed (on the Front Page, to
vi Table of ContentsPause-Swapping Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21Calibrating the Moveable F
2-28 UV Lamp Operation and Maintenance
Using the Control Panel 3-1Chapter 3Using the Control PanelThis chapter describes the functions of the control panel.• Overview (page 3-2)• Front Page
3-2 OverviewOverview The touch-screen control panel shows you the printer’s current status, and enables you to interact with the printer when chang-in
Front Page 3-3Front Page The Front Page is the primary control panel interface. You can initiate the most common operations from this screen.1. Media
3-4 Front Page• Job Tracking Log — list of the last ten print jobs, with diagnostic information.• Media Tracking Log — the amount of sheet fed and rol
Front Page 3-5key, the media moves faster. Press the , key to reverse the media back onto the supply spool. When you press and hold the , key, the med
3-6 Menu TreeMenu Tree This menu tree reflects version 2.01 of the embedded printer software. Refer to the Release Notes for more recent versions. Opt
Menus 3-7Menus The printer’s less-often used functions are accessed via the menus. The printer has these menus and functions:• Calibrate Printer (see
3-8 Menus• Manual Calibrations — allows you to calibrate the printer visually, without the printer’s digital imaging sensor. Inaccu-rate judgments by
Menus 3-9MEDIA WIZARD • Printing Delay — slows throughput (media advance speed) to allow the media to cool between passes, preventing warp-ing of rigi
Table of Contents viiCalibrating the Service Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-30Technical SpecificationsSpe
3-10 Menus• Trailing Margin — defines the margins on the trailing edge of cut-sheet media, between 6.0 and 24.0 inches (15.3 to 61.0 cm).Tip You can p
Menus 3-11• Maximal with Skew Reporting — same as Maximal, but also reports the amount of skew on the control panelChoose Minimal for fastest throughp
3-12 Menustion values must be reestablished by running AutoSet or manual calibrations.Tools To display this menu, press the Tools button on the Front
Menus 3-13• Printheads Procedures• Load Ink in All Heads — fills all printheads with ink, as when initially installing the printer.• Fill Heads with I
3-14 MenusWarnings & Actions When in Expert mode, any current Warning, Change, and Action messages can be displayed by selecting Warnings & Ac
Calibrating the Printer 4-1Chapter 4Calibrating the PrinterThis chapter explains how to calibrate the printer for the best possible output:• When to C
4-2 When to CalibrateWhen to CalibrateWhen to run Calibration FunctionWhen printing a large group of print jobsAutoTune (page 4-4) Automatic jet maint
AutoJet 4-3AutoJet AutoJet detects individual inkjets that are misfiring or not firing at all. During subsequent printing, the printer compensates for
4-4 AutoTuneAutoTune AutoTune runs AutoJet maintenance automatically at intervals you specify. You can use the Quality Check Mode feature to handle Au
AutoTune 4-5• Attended Mode — user must press ! (Proceed) to acknowledge the error and print the job (if one is pend-ing), or (Cancel) to cancel pri
viii Table of Contents
4-6 Auto CalibrationsAuto Calibrations The printer’s piezo printheads are aligned at the factory. Head and bidirectional calibrations should be necess
Auto Calibrations 4-7Fig. 4-1. Auto calibration patterns and reports
4-8 Manual CalibrationsManual Calibrations When you run the calibrations from this menu, you evaluate the calibration test patterns visually and enter
Manual Calibrations 4-9Media Feed Calibration This calibration allows you to calibrate the accuracy of the media advance. Inaccurate media advance can
4-10 Manual Calibrationssure and adjust the media advance as needed until the pat-tern is exactly 34 inches (900 mm) long.10-inch (250 mm) calibration
Manual Calibrations 4-11Tip To avoid cutting the 10-inch (250 mm) pattern from the media web, copy the marks from the printed pat-tern to the long edg
4-12 Manual CalibrationsManual BiDi Registration Bidirectional registration is a method to align each of the print-heads so that dot placement is accu
Manual Calibrations 4-13Use a printer’s loupe to select the pattern, since the lines in the patterns may be difficult to see.5. Press the , or ) contr
4-14 Manual CalibrationsThe control panel message increments the head number by one.7. Repeat steps 4 through 6 for each of the heads.When you have en
Manual Calibrations 4-15Manual X HeadRegistrationPrecise positioning of each drop of ink is essential for optimal print quality. This is possible only
Getting Started 1-1Chapter 1Getting StartedThis chapter shows you how to get started using your printer. It includes these topics:• Operating Requirem
4-16 Manual CalibrationsUse a printer’s loupe or magnifying glass if the patterns are difficult to see. 5. Press the , or ) control panel keys repeate
Manual Calibrations 4-17The control panel message increments the head number by one.7. Repeat steps 4 through 6 for each of the heads.When you have en
4-18 Manual CalibrationsManual Jet Mapping Jets that are missing or misfiring are usually detected by the AutoJet calibration. Alternatively, you can
Manual Calibrations 4-19The printer prints a jet map test pattern.If a line segment is missing or broken, the jet number shown next to it is out. A co
4-20 Manual Calibrations• Report individual hard bad jets — enables you to report a “hard” bad jet, which will not be checked or reen-abled by AutoJet
Manual Calibrations 4-21Clear Individual Bad JetsWhen you select Clear Individual Bad Jets, the control panel displays the following prompt:Head 1:Pre
4-22 Manual Calibrations19. When you are finished clearing bad jets, press (.The control panel displays the previous menu.Clear All Bad Jets for a Hea
Manual Calibrations 4-23• Press No to clear the soft bad jets only.• Press Yes to clear both the hard and soft jets.The control panel displays this me
4-24 LinearizationLinearization As the density of an image varies from highlights to shadows, or from lighter tints to darker tints, the printer shoul
Service Calibrations 4-25Service Calibrations This section shows you how to perform the following service calibrations. For best results, you should p
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