Hp Photosmart Premium TouchSmart Web C309 Manuel d'utilisateur

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Résumé du contenu

Page 1 - Windows Help

HP Photosmart Premium Web C309 seriesWindows Help

Page 2

Control panel featuresFigure 2-1 Control panel features1 Display: The touch screen display shows menus, photos, and messages. You can flickhorizontall

Page 3

4. Load paper.▲ Load letter, A4, or legal unused plain white paper into the main input tray.5. Align cartridges.6. View the animation for this topic.R

Page 4 - Contents

prints, you can print a print quality report to help you determine if the printing system isworking properly.To print a print quality report1. Load le

Page 5

• If any of the color bars are irregularly streaked, lighter on one side, or contain oneor more streaks of a different color, refer to the following s

Page 6 - C309 series Help

3. Look at the large text above the alignment pattern. The type should be sharp andclear.Figure 12-4 Sample text area - expected result• If the type i

Page 7 - Chapter 1

they are functioning properly. If you still have a print quality problem, here are some otherthings you can check:• Check the paper.• Check the print

Page 8 - Printer parts

Chapter 12102 Maintain the HP PhotosmartMaintain the HP Photosmart

Page 9

13 Solve a problemThis section contains the following topics:•HP support•Setup troubleshooting•Print troubleshooting•Memory card troubleshooting•Scan

Page 10 - Status Dashboard icons

[[[[[• Serial number (located on the back or bottom of the product)• Messages that appear when the situation occurs• Answers to these questions:◦ Has

Page 11 - TouchSmart Web Manager

product to your computer before the software installation screen prompted you to do so,you must follow these steps:Troubleshooting common setup issues

Page 12 - Get to know the HP Photosmart

1 Power connection2 Power cord and adapter3 Power outlet• If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the

Page 13 - Chapter 2

To open the Status Dashboard▲ Touch the Status Dashboard icon in the top-right corner of the Home Screen.Icon PurposeShows the estimated ink level in

Page 14 - 3 How do I?

CAUTION: If the product still does not turn on, it might have a mechanical failure.Unplug the product from the power outlet.Contact HP support for ser

Page 15 - How do I?

Cause: The product might not have been turned on.If this did not solve the issue, try the next solution.Solution 2: Set your product as the default pr

Page 16 - 4 Paper basics

The wrong measurements are showing in menus on the displaySolution: Change the country/region setting.To set the country/region1. Touch Setup on the d

Page 17 - Paper basics

reinstall the software. Do not simply delete the HP Photosmart application files from yourcomputer. Make sure to remove them properly using the uninst

Page 18 - Load media

• Check cartridges•Check paper•Check product•Check the print settings•Reset the product•Contact HP support for serviceCheck cartridgesTry the followin

Page 19 - 16 Paper basics

• Use the correct paper type•Load media correctlyUse the correct paper typeSolution: HP recommends that you use HP papers or any other paper type that

Page 20 - Load media 17

Clean the printheadSolution: If the previous solutions did not resolve the issue, try cleaning theprinthead.To clean the printhead from the HP Photosm

Page 21 - 18 Paper basics

Check the print settingsSolution: Try the following:• Check the print settings to see if the color settings are incorrect.For example, check to see if

Page 22 - Information on paper

Cause: The product experienced an error.Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous soluti

Page 23 - 20 Paper basics

If more than one memory card is inserted, the attention light will blink rapidly, and anerror message will appear on the computer screen. Remove the a

Page 24 - Print documents

Manage Apps1. Add new Apps.a. Touch a desired App.b. Touch Add.2. Arrange Apps.a. Touch the Get More icon in the top-left corner of the Home screen.NO

Page 25 - Print photos

sure the other end of the USB cable is plugged into a USB port on your computer.After the cable is connected properly, turn off the product and then o

Page 26 - Print photos 23

If this did not solve the issue, try the next solution.Solution 3: Select photos on the camera for printingSolution: Before you connect the digital ca

Page 27

Cause: The scan document settings were incorrect.Text is incorrect or missingTry the following solutions to resolve the issue. Solutions are listed in

Page 28

NOTE: Do not use the product to copy onto envelopes or other papers it doesnot support. For more information on recommended media, see “Recommendedpap

Page 29 - 26 Print

Then, run a fax test to check the status of the product and to make sure you set it upproperly.To test your fax setup from the control panel1. Load le

Page 30

2. Touch the Fax icon.3. Touch Settings.4. Touch Error Correction Mode.5. Touch Off or On.Cause: The phone line connection was noisy. Phone lines with

Page 31 - Print photos using Snapfish

Fax speed setting Fax speedSlow (9600) v.29 (9600 baud)Cause: The Fax Speed setting was either too slow or too fast.The product is having problems sen

Page 32 - Print photos 29

The product is having problems sending a manual faxTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikel

Page 33 - Print on specialty media

Fax speed setting Fax speedMedium (14400) v.17 (14400 baud)Slow (9600) v.29 (9600 baud)Cause: The Fax Speed setting might have been set too fast.The q

Page 34 - Print using the maximum dpi

• Solution 1: Send the fax in black and white•Solution 2: Lower the fax resolution•Solution 3: Increase the fax speedSolution 1: Send the fax in black

Page 35 - View the print resolution

Chapter 210 Get to know the HP PhotosmartGet to know the HP Photosmart

Page 36 - Use printing shortcuts

Fax speed setting Fax speedFast (33600) v.34 (33600 baud)Medium (14400) v.17 (14400 baud)Slow (9600) v.29 (9600 baud)Cause: The Fax Speed option was s

Page 37 - Edit photos before printing

Solution 3: If you have a computer dial-up modem on the same phone line as theproduct, make sure the modem software is not intercepting the faxSolutio

Page 38

• The print carriage is not stalled or blocked. Turn off the product, remove anyobjects that are blocking the print cartridge carriage (including any

Page 39 - Touch Done

The fax test failedIf you tried to run the fax test from your computer and the fax test failed to run, the productmight be busy with another task or h

Page 40 - Scan to a computer

you experience problems faxing, contact HP Support. Go to www.hp.com/support. Ifprompted, choose your country/region, and then click Contact HP for in

Page 41 - Chapter 6

The "Phone Cord Connected to Correct Port on Fax" test failedSolution: Plug the phone cord into the correct port.To plug the phone cord into

Page 42 - Close lid

1 Telephone wall jack2 Phone cord supplied in the box with the product• Check the connection between the telephone wall jack and the product to makesu

Page 43

disconnect everything except the product from the phone line, and then run thetest again.◦ If the Fax Line Condition Test passes without the other equ

Page 44

1 Telephone wall jack2 Use the phone cord supplied in the box with the product• If you are using a phone splitter, this can cause faxing problems. (A

Page 45

Error code Error definition(223 Error Correction Mode)224One or more received pages might not bereadable.225-231 There is a feature incompatibility wi

Page 46 - Copy text or mixed documents

3 How do I?This section contains links to commonly performed tasks, such as printing photos,scanning, and making copies.•“Print photos from a memory c

Page 47 - Chapter 7

Error code Error definition(349-353 Error Correction Mode)354-355356-361(362-366 Error Correction Mode)The receiving fax machine prematurelyended the

Page 48 - Change the copy settings

• Paper messages•Power and connection messages•Ink cartridge and printhead messagesProduct messagesThe following is a list of product-related error me

Page 49

Do not overload the photo tray; make sure the stack of photo paper fits within thephoto tray and is no higher than the top of the paper-width guide.Ca

Page 50

Photo tray cannot engageSolution: Remove the output tray, and then replace it. Push the output tray in asfar as it will go. Make sure the output is lo

Page 51

Cause: The computer was turned off.If this did not solve the issue, try the next solution.Solution 4: Check the connection from the product to your co

Page 52 - 8 Reprint photos

Cause: The product software could not open or save the file.Unreadable files. NN files could not be readSolution: Reinsert the memory card in the prod

Page 53 - Reprint photos

Supported file types for the productThe product software only recognizes JPG and TIF images.File corruptedTry the following solutions to resolve the i

Page 54 - Determine your phone system

Memory card errorTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first sol

Page 55 - Recommended fax setup cases

If this did not solve the issue, try the next solution.Solution 2: Empty the Recycle Bin on your desktopSolution: Empty the Recycle Bin on your deskto

Page 56

Cause: You had not fully inserted the memory card.Use only one card at a timeSolution: You can insert only one memory card at a time.If more than one

Page 57

Chapter 312 How do I?How do I?

Page 58

After the memory card has been inserted properly, the Photo light will blink green fora few seconds, and then remain lit.Cause: You had not fully inse

Page 59

• Cartridges in wrong slot•General printer error•Incompatible ink cartridges•Incompatible printhead•Ink alert•Ink cartridge problem•Ink service capaci

Page 60

General printer errorTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first

Page 61 - Case E: Shared voice/fax line

If it appears that you are using the correct ink cartridges, proceed to the next solution.For more information, see:•“Order ink supplies” on page 94•“

Page 62

Cause: The indicated ink cartridges did not have enough ink to print properly.Ink cartridge problemTry the following solutions to resolve the issue. S

Page 63

4. Run your finger along the top of the ink cartridges to locate any cartridges thatare not snapped completely down.5. Press down on any cartridges th

Page 64

CAUTION: Be careful not to bend the tab out more than about 1.27 cm(0.5 inches).11. Reinstall the ink cartridge.It should now snap down into place.12.

Page 65

Cause: The print carriage latch was not closed properly.If this did not solve the issue, try the next solution.Solution 3: Clean the electrical contac

Page 66

4. Hold the ink cartridge by its sides with the bottom pointing up and locate theelectrical contacts on the ink cartridge.The electrical contacts are

Page 67 - Chapter 9

9. Close the ink cartridge door, and check if the error message has gone away.10. If you still receive the error message, turn the product off, and th

Page 68

4 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and

Page 69

Solution 5: Contact HP supportSolution: Contact HP support for service.Go to: www.hp.com/support.If prompted, choose your country/region, and then cli

Page 70

If this did not solve the issue, try the next solution.Solution 2: Make sure the ink cartridges are installed correctlySolution: Make sure all of the

Page 71

5. Press down on any cartridges that are sticking up.They should snap down into place.6. If an ink cartridge was sticking up and you were able to snap

Page 72

12. Close the ink cartridge access door, and check if the error message has goneaway.13. If you still receive the error message, turn the product off,

Page 73 - Send a fax

3. Remove every ink cartridge by pushing the tab on the ink cartridge and thenpulling the ink cartridge out of its slot. Place the ink cartridges on a

Page 74

6. Make sure the latch handle is raised, and then reinsert the printhead.7. Carefully lower the latch handle.NOTE: Make sure you lower the latch handl

Page 75 - Receive a fax

9. Close the ink cartridge door.Cause: The printhead or ink cartridges were not installed or incorrectly installed.If this did not solve the issue, tr

Page 76 - 10 Save photos

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

Page 77 - Save photos

3. In the Print Settings area, click Printer Toolbox.NOTE: You can also open the Printer Toolbox from the Print Propertiesdialog box. In the Print Pro

Page 78

3. Remove all of the ink cartridges and place them on a piece of paper with the inkopening pointing up.4. Lift the latch handle on the print carriage

Page 79 - Save photos to Snapfish

NOTE: At this time, some portions of the HP Web site are available in English only.Recommended papers for printingIf you want the best print quality,

Page 80 - Share photos using Snapfish

6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge bet

Page 81

b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink anddebris from the edge between the nozzles and the contacts.c. Use a fr

Page 82 - Related topics

c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step.8. Make sure the latch handle is raised, and then reinsert the prin

Page 83 - 80 Save photos

11. Close the ink cartridge door.Cause: The printhead or ink cartridges were not installed correctly.If this did not solve the issue, try the next sol

Page 84 - 11 Network setup

Reinstall the printhead.To reinstall the printhead1. Make sure that the product is turned on.2. Open the ink cartridge door.3. Remove all of the ink c

Page 85 - WiFi Protected Setup (WPS)

6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge bet

Page 86 - Network setup

b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink anddebris from the edge between the nozzles and the contacts.c. Use a fr

Page 87 - 84 Network setup

c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step.8. Make sure the latch handle is raised, and then reinsert the prin

Page 88

11. Close the ink cartridge door.Cause: There was a problem with the printhead.If this did not solve the issue, try the next solution.Solution 2: Cont

Page 89 - 86 Network setup

3. In the Print Settings area, click Printer Toolbox.NOTE: You can also open the Printer Toolbox from the Print Propertiesdialog box. In the Print Pro

Page 90

HP Iron-On TransfersHP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solutionfor creating custom T-shirts from you

Page 91 - 88 Network setup

The print carriage moves to the center of the product.NOTE: Wait until the print carriage stops moving before proceeding.3. Make sure the ink cartridg

Page 92 - Set up a Bluetooth connection

8. Press the ink cartridge back down into place.The tab should make a snapping noise when the ink cartridge is correctly seated.If the ink cartridge d

Page 93 - wireless

12. Close the ink cartridge access door, and check if the error message has goneaway.13. If you still receive the error message, turn the product off,

Page 94

4. Hold the ink cartridge by its sides with the bottom pointing up and locate theelectrical contacts on the ink cartridge.The electrical contacts are

Page 95 - 92 Network setup

9. Close the ink cartridge door, and check if the error message has gone away.10. If you still receive the error message, turn the product off, and th

Page 96 - 12 Maintain the HP Photosmart

Chapter 13182 Solve a problemSolve a problem

Page 97 - Order ink supplies

14 Stop the current jobTo stop a current job from the product▲ Touch Cancel on the control panel. If the current job does not stop, touch Cancelagain.

Page 98 - Replace the cartridges

Chapter 14184 Stop the current jobStop the current job

Page 99 - 96 Maintain the HP Photosmart

15 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad

Page 100 - Maintain the HP Photosmart

2. Touch Preferences.3. Touch Cartridge Chip Info, and then touch OK.NOTE: To re-enable the usage information function, restore the factory defaults.N

Page 101

b. Load paper. Insert stack of photo paper into photo tray with short edge forward and printside down. Slide stack of paper forward until it stops.N

Page 102

Type Paper weight Input tray*Output tray†Photo tray*(236 gsm)8.5 x 11 inch (216 x 279mm) Photo papern/a Up to 40 25 n/a* Maximum capacity.† Output tra

Page 103 - Chapter 12

Copy specifications• Digital image processing• Maximum number of copies varies by model• Copy speeds vary according to the complexity of the document

Page 104

• Recycling program•HP inkjet supplies recycling program•Set the Energy Save Mode•Power consumption•Disposal of waste equipment by users in private ho

Page 105

www.hp.com/hpinfo/globalcitizenship/environment/recycle/Set the Energy Save ModeWhen you turn off the HP Photosmart, it goes into Energy Save mode by

Page 106 - 13 Solve a problem

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Page 107 - Setup troubleshooting

Battery disposal in the NetherlandsDit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze

Page 108 - The product will not turn on

EU battery directiveEuropean Union Battery DirectiveThis product contains a battery that is used to maintain data integrity of real time clock or prod

Page 109

Regulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following top

Page 110 - Solve a problem

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Page 111 - 108 Solve a problem

Notice to users in KoreaNotice to users in GermanySehanzeige-ArbeitsplätzeDas Gerät ist nicht für die Benutzung am Bildschirmarbeitsplatz gemäß Bildsc

Page 112 - Setup troubleshooting 109

HP Photosmart Premium Web C309series

Page 113 - Print troubleshooting

Load A4 or 8.5 x 11 inch papera. Pull out the main input tray. Slide paper-width guide outwards. Remove all paper from the main input tray.b. Load p

Page 114 - Check paper

HP Photosmart Premium Web C309 series declaration of conformityRegulatory wireless statementsThis section contains the following regulatory informatio

Page 115 - Check product

Exposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device is far below the FCC radio

Page 116 - Print troubleshooting 113

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Page 117 - 114 Solve a problem

Regulatory telecommunication noticesThe HP Photosmart meets telecommunication requirements from regulatory agencies in yourcountry/region.This section

Page 118 - Memory card troubleshooting

Notice to users of the U.S. telephone network: FCC requirementsNotice to users of the U.S. telephone network: FCC requirementsThis equipment complies

Page 119 - 116 Solve a problem

Notice to users of the Canadian telephone networkNote à l’attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian t

Page 120

Notice to users in the European Economic AreaNotice to users in the European Economic AreaThis product is designed to be connected to the analog Switc

Page 121 - Scan troubleshooting

Chapter 15204 Technical informationTechnical information

Page 122 - Copy troubleshooting

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 186AADSL. See DSLafter the support period 104answer ring pattern 56answering machineset up w

Page 123 - Fax troubleshooting

photos missing 142troubleshoot 115missingink cartridge 151text from scan 119modem. See computer modemNnetworkinterface card 83, 84security 86Ppaperrec

Page 124 - Fax troubleshooting 121

Load envelopesa. Pull out the main input tray. Slide paper-width guide outwards. Remove all paper from the main input tray.b. Load envelopes. Inser

Page 125

Related topics“Information on paper” on page 19Information on paperThe HP Photosmart is designed to work well with most paper types. Test a variety of

Page 126 - Fax troubleshooting 123

Chapter 420 Paper basicsPaper basics

Page 127 - 124 Solve a problem

5Print“Print documents” on page 21“Print photos” on page 22“Print on specialty media” on page 30“Print a Web page” on page 31Related topics•“Load medi

Page 128 - Fax transmission is slow

5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:

Page 129 - 126 Solve a problem

9. (Optional) Select the Borderless printing check box if it is not already checked.If the borderless paper size and paper type are not compatible, th

Page 130

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 131 - 128 Solve a problem

b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional),

Page 132 - Fax troubleshooting 129

d. Change page layout.Touch Print to preview print job.Touch Settings to change print settings.Touch Layout.Touch 8.5x11.e. Print photo.Touch Pri

Page 134 - Fax troubleshooting 131

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 135 - 132 Solve a problem

Related topics•“Recommended papers for photo printing” on page 13•“Edit photos before printing” on page 34•“Stop the current job” on page 183Print pho

Page 136 - Fax troubleshooting 133

c. Log in to Snapfish. Touch Photo on the Home screen. Touch View & Print. Touch Snapfish. Log in using the keypad and touch Done.d. Select ph

Page 137 - 134 Solve a problem

Touch Snapfish. Log in using the keypad and touch Done.d. Select photo. Select album. Touch photo you want to print. Touch photo to select it. T

Page 138 - Fax troubleshooting 135

6. In the Basic Options area, click the appropriate transparency type in the PaperType list.TIP: If you want to make notations on the back of the tran

Page 139

To get the most benefit from maximum dpi mode, use it to print high-quality images suchas digital photographs. When you select the maximum dpi setting

Page 140

5. Click the Features tab.6. In the Paper Type drop-down list, select the type of paper that you have loaded.7. In the Print Quality drop-down list, s

Page 141 - Product messages

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

Page 142 - Errors 139

 Flick left or right to scroll through the photos. Touch photo to select it.b. Edit photo. Touch Edit. Touch Crop. Touch Done.Photo fixa. Select

Page 143 - 140 Solve a problem

 Select desired option.Touch Done.2. View the animation for this topic.Chapter 536 PrintPrint

Page 144 - File messages

Contents1 HP Photosmart Premium Web C309 series Help...32 Get to know the HP Photosmar

Page 145 - 142 Solve a problem

6 Scan•“Scan to a computer” on page 37•“Scan to a memory card or USB storage device” on page 38•“Scan and reprint photos” on page 49Scan to a computer

Page 146 - General user messages

c.Close lid.2. Start scan.a.Touch Scan on the Home screen.The Choose Scan Destination menu appears.b.Touch Computer.If product is network-connected, a

Page 147 - 144 Solve a problem

Close lid.b. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter

Page 148 - Errors 145

c. Start scan.Touch Scan on Home screen.The Choose Scan Destination menu appears.Touch Memory Card.The image to be scanned appears. If required, ch

Page 149 - 146 Solve a problem

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 151 - 148 Solve a problem

7Copy•“Copy text or mixed documents” on page 43•“Copy photos (reprint)” on page 49Copy text or mixed documents1. Do one of the following:1-sided copya

Page 152 - Errors 149

Close lid.c. Specify number of copies.Touch Copy on Home screen.The Copy menu appears. Touch right arrow key to set the number of copies.d. Start c

Page 153 - 150 Solve a problem

 Load original print side down on right front corner of glass.Close lid.c. Specify 2-sided option. Touch Copy on Home screen.The Copy menu appears.

Page 154 - Errors 151

To set the paper size from the display1. Touch Copy on the Home screen.The Copy menu appears.2. Touch Settings.3. Touch Paper Size.4. Select the desir

Page 155 - 152 Solve a problem

13 Solve a problemHP support...

Page 156 - Errors 153

To change the copy quality from the display1. Touch Copy on the Home screen.The Copy menu appears.2. Touch Settings.3. Touch Quality.4. Select the des

Page 158 - Errors 155

8 Reprint photosTo reprint an original photo1. Load original.a. Lift lid on product.b. Load original print side down on right front corner of glass.c.

Page 159 - 156 Solve a problem

f.Touch Print to preview print job.g.Touch Print.4. View the animation for this topic.Related topics“Stop the current job” on page 183Chapter 850 Repr

Page 160 - Errors 157

9Fax• Set up the HP Photosmart for faxing•Send a fax•Receive a faxSet up the HP Photosmart for faxingThe Fax Setup Wizard provides a fast and easy way

Page 161 - 158 Solve a problem

• If you do not see your country/region listed in the table below, you probably have aserial-type phone system. In a serial-type phone system, the con

Page 162 - Errors 159

NOTE: If your home or office setup is not described in this section, set up theHP Photosmart as you would a regular analog phone. Make sure you use th

Page 163 - 160 Solve a problem

Case A: Separate fax line (no voice calls received)If you have a separate phone line on which you receive no voice calls, and you have noother equipme

Page 164 - Errors 161

NOTE: If you have a DSL line and you do not connect the DSL filter, you will not beable to send and receive faxes with the HP Photosmart.Figure 9-2 Ba

Page 165 - 162 Solve a problem

• If you are using either a PBX or an ISDN converter/terminal adaptor, connect theHP Photosmart to the port that is designated for fax and phone use.

Page 166 - Errors 163

1 HP Photosmart Premium WebC309 series HelpFor information about the HP Photosmart, see:•“Get to know the HP Photosmart” on page 5•“How do I?” on page

Page 167 - 164 Solve a problem

To set up the HP Photosmart with a distinctive ring service1. Using the phone cord supplied in the box with the HP Photosmart, connect one endto your

Page 168 - Errors 165

Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have noother office equipment (or voice m

Page 169 - 166 Solve a problem

If you pick up the phone before the HP Photosmart answers the call and hear fax tonesfrom a sending fax machine, you will need to answer the fax call

Page 170 - Errors 167

Case G: Fax line shared with computer dial-up modem (no voice calls received)If you have a fax line on which you receive no voice calls, and you also

Page 171 - 168 Solve a problem

4. If your modem software is set to receive faxes to your computer automatically, turnoff that setting.NOTE: If you do not turn off the automatic fax

Page 172 - Errors 169

• If your computer has two phone ports, set up the HP Photosmart as described below.Figure 9-8 Back view of the HP Photosmart1 Telephone wall jack2 &q

Page 173 - 170 Solve a problem

5. If your modem software is set to receive faxes to your computer automatically, turnoff that setting.NOTE: If you do not turn off the automatic fax

Page 174 - Errors 171

To set up the HP Photosmart with a shared voice/fax line with answering machine1. Remove the white plug from the port labeled 2-EXT on the back of the

Page 175

Since your computer dial-up modem shares the phone line with the HP Photosmart, youwill not be able to use both your modem and the HP Photosmart simul

Page 176 - Errors 173

To set up the HP Photosmart on the same phone line as a computer with two phoneports1. Remove the white plug from the port labeled 2-EXT on the back o

Page 177 - 174 Solve a problem

Chapter 14 HP Photosmart Premium Web C309 series HelpHP Photosmart Premium Web C309series Help

Page 178 - Errors 175

the HP Photosmart stops monitoring the line and your answering machine can record avoice message.Case K: Shared voice/fax line with computer dial-up m

Page 179 - 176 Solve a problem

• If your computer has two phone ports, set up the HP Photosmart as described below.Figure 9-13 Back view of the HP Photosmart1 Telephone wall jack2 &

Page 180 - Errors 177

5. If your modem software is set to receive faxes to your computer automatically, turnoff that setting.NOTE: If you do not turn off the automatic fax

Page 181 - 178 Solve a problem

Send a faxTo send a fax1. Load original.a. Lift lid on product.b. Load original print side down on right front corner of glass.c.Close lid.2. Send fax

Page 182 - Errors 179

Initiate a fax from your phoneSending a fax manually allows you to make a phone call and talk with the recipient beforeyou send the fax. This is usefu

Page 183 - 180 Solve a problem

Receive a faxWhen you are on the phone, the person you are speaking with can send you a fax whileyou are still connected. This is referred to as manua

Page 184 - Errors 181

10 Save photos• Save photos to your computer•Back up photos to a USB storage device•Save photos to Snapfish•Share photos using SnapfishSave photos to

Page 185 - 182 Solve a problem

2. Save photos.▲ Touch photo to select it and then touch Save.NOTE: If product is network-connected, a list of available computersappears. Select com

Page 186 - 14 Stop the current job

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 187 - Stop the current job

Save photos to SnapfishTo save photos to Snapfish1. Set up Internet connection.▲ Make sure that the HP Photosmart is connected to a network that has I

Page 188 - 15 Technical information

2 Get to know the HP Photosmart• Printer parts•Control panel features•Status Dashboard icons•TouchSmart Web ManagerPrinter parts• Front view of the pr

Page 189 - Specifications

4. Log in to Snapfish and upload photos.a. Log in using the keypad and touch OK.b. Touch Done.5. View the animation for this topic.Related topics“Stop

Page 190

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 191

Related topics“Stop the current job” on page 183Share photos using Snapfish 79Save photos

Page 192

Chapter 1080 Save photosSave photos

Page 193 - Power consumption

11 Network setup• Add the HP Photosmart to a network•Set up a Bluetooth connectionAdd the HP Photosmart to a network•“Wired (Ethernet) network” on pag

Page 194 - Chemical Substances

b. Connect the Ethernet cable to the Ethernet port on the back of the HP Photosmart.c. Connect the other end of the Ethernet cable to an available por

Page 195 - Attention California users

 A wireless 802.11 network that includes a WPS-enabled wireless router or accesspoint. A desktop computer or laptop with either wireless networking

Page 196 - EU battery directive

Touch WiFi Protected Setup.Touch PIN.b. Set up wireless connection.Touch Start.The device displays a PIN. Enter PIN on WPS-enabled router or other

Page 197 - Regulatory notices

4. Connect to wireless network.▲ Select your network from the list of detected networks.5. Follow prompts.6. Install software.7. View the animation fo

Page 198 - FCC statement

NOTE: If you have an operating system other than Windows Vista or Windows XP,HP recommends that you use the configuration program that came with your

Page 199 - Geräuschemission

• Top and rear views of the printer17 Printhead assembly18 Cartridge access area19 Model number location20 Rear USB port21 Ethernet port22 Power conne

Page 200

i. Click OK to close the Wireless network properties window, and then click OKagain.j. Click OK again to close the Wireless Network Properties Connect

Page 201 - Aviso aos usuários no Brasil

6. If prompted, enter your WEP key as follows. Otherwise go to step 8.a. Touch the appropriate letters or numbers on the visual keyboard.NOTE: You mus

Page 202 - Notice to users in Taiwan

To install the Windows HP Photosmart Software on a networked computer1. Quit all applications running on your computer.2. Insert the installation CD t

Page 203

To find out the device address of the product1. Touch Setup.2. Touch Bluetooth.NOTE: It is required that the Bluetooth Radio is turned on to enable th

Page 204 - Technical information

To install and print using the Microsoft stack1. Make sure that you have installed the product software on the computer.NOTE: The purpose of installin

Page 205 - 202 Technical information

To connect to and print from other Bluetooth devices1. Make sure that you have installed the necessary software on the Bluetooth device.2. Have the HP

Page 206 - Australia wired fax statement

12 Maintain the HP Photosmart• Check the estimated ink levels•Order ink supplies•Replace the cartridges•Cartridge warranty information•Print and evalu

Page 207 - 204 Technical information

The HP Photosmart displays a gauge that shows the estimated ink levels of allcartridges installed.To check the ink levels from the HP Photosmart Softw

Page 208

Replace the cartridgesTo replace the cartridges1. Check that power is on.2. Remove cartridge.a. Open the cartridge access door by lifting from the fro

Page 209

b. Twist orange cap to snap it off. A forceful twist may be required to remove thecap.c. Match color icons, then slide cartridge into slot until it cl

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