HP 8610 e Guide de l'utilisateur

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Résumé du contenu

Page 2

HP ePrint ... 88Print apps ...

Page 3 - User Guide

To include an image of the fax on the report1. From the printer control panel display, touch and slide your finger across the screen and thentouch Set

Page 4

To clear the fax log1. From the printer control panel display, touch and slide your finger across the screen and thentouch Setup.2. Touch Fax Setup, a

Page 5

86 Chapter 5 Fax ENWW

Page 6

6Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly access the Internet,obtain documents, and print them faste

Page 7 - Table of contents

What are Web Services?The printer includes the following Web Services:●HP ePrint●Print appsHP ePrintHP ePrint is a free service from HP that allows yo

Page 8

Set up Web ServicesTo set up Web Services, use one of the following methods.NOTE: Before you set up Web Services, make sure your printer is connected

Page 9

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do no

Page 10

Use Web ServicesThe following section describes how to use and configure Web Services.●HP ePrint●Print appsHP ePrintHP ePrint allows you to print to y

Page 11

Turn off HP ePrint1.From the printer control panel, touch (HP ePrint), and then touch Settings.2. Touch ePrint, and then touch Off.NOTE: To remove al

Page 12

Remove Web ServicesTo remove Web Services, complete the following steps:1.From the printer control panel display, touch (HP ePrint), and then touch S

Page 13

9 Printer management tools ...

Page 14

94 Chapter 6 Web Services ENWW

Page 15

7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenanceprocedures.TIP: If you have pr

Page 16

Information on ink cartridges and the printheadThe following tips help maintain HP ink cartridges and ensure consistent print quality.●The instruction

Page 17 - 1 How do I?

Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printer control panel. Forinformation about

Page 18 - 2 Chapter 1 How do I? ENWW

Printing with black or color ink onlyFor regular usage, this product is not designed to print using only the black cartridge when the colorcartridges

Page 19 - 2 Get started

Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling programon page 178.If you do not alre

Page 20 - Accessibility

6. Repeat steps 3 through 5 for each ink cartridge you are replacing.7. Close the print-carriage access door.100 Chapter 7 Work with ink cartridges

Page 21 - Optimize Printing Supplies

Order ink cartridgesTo order ink cartridges, go to www.hp.com. (At this time, some portions of the HP website areavailable in English only.) Ordering

Page 22

Store printing suppliesInk cartridges can be left in the printer for extended periods of time. However, to assure optimal inkcartridge health, be sure

Page 23 - Understand the printer parts

Anonymous usage information storageThe HP cartridges used with this printer contain a memory chip that assists in the operation of theprinter. In addi

Page 24 - Back view

The "Fax Connected to Active Telephone Wall Jack" test failed ... 142The "Phone Cord Connected to Correct Port on Fax&

Page 25 - Use the printer control panel

104 Chapter 7 Work with ink cartridges ENWW

Page 26 - Change printer settings

8 Network setupAdditional advanced settings are available from the printer's home page (embedded web server orEWS).For more information, see Embe

Page 27

Set up the printer for wireless communication●Before you begin●Set up the printer on your wireless network●Change the connection type●Test the wireles

Page 28 - HP Digital Solutions

If you are already using the printer with a different type of connection, such as a USB connection,follow the instructions in Change the connection ty

Page 29

To change from a USB connection to a wireless network (OS X)1. Connect the printer to your wireless network.2. Use HP Setup Assistant in Applications/

Page 30 - Set up HP Digital Solutions

Change network settingsFrom the printer control panel, you can set up and manage your printer wireless connection andperform a variety of network mana

Page 31

5. A message appears warning that changing the IP address removes the printer from the network.Touch OK to continue.6. Automatic is selected by defaul

Page 32

Change from a wireless connection to a USB or EthernetconnectionTo change from a wireless connection to a USB or Ethernet connection(Windows)1. Depend

Page 33 - Set up HP Digital Fax

Use HP wireless directWith HP wireless direct, you can print wirelessly from a computer, smart phone, tablet, or otherwireless-capable device—without

Page 34 - Use the HP Digital Solutions

Print from a wireless-capable mobile deviceMake sure you have installed a compatible printing app on your mobile device. For more information,visit ww

Page 35

Acoustic emission specifications ... 167Regulatory information ...

Page 36 - Paper basics

c. When the Connection Options software screen appears, select Wireless.Select your HP printer software from the list of detected printers.d. Follow t

Page 37 - Order HP paper supplies

9 Printer management toolsThis section contains the following topics:●Toolbox (Windows)●HP Utility (OS X)●Embedded web serverENWW 115

Page 38

Toolbox (Windows)The Toolbox provides maintenance information about the printer.NOTE: The Toolbox can be installed from the HP Software CD if the comp

Page 39 - Load paper

HP Utility (OS X)HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and findweb site support informa

Page 40 - Load envelopes

Embedded web serverWhen the printer is connected to a network, you can use the printer's home page (embedded webserver or EWS) to view status inf

Page 41 - Load cards and photo paper

3. From your wireless computer, turn wireless on, search for and connect to the wireless directname. If you have wireless direct security on, enter th

Page 42

120 Chapter 9 Printer management tools ENWW

Page 43

10 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operatingcorrectly and these suggestio

Page 44

HP support●Register printer●Support process●Obtain electronic support●HP support by phoneRegister printerBy taking just a few quick minutes to registe

Page 45 - Insert a USB flash drive

HP support by phonePhone support options and availability vary by printer, country/region, and language.This section contains the following topics:●Be

Page 46 - Set up and use accessories

Appendix B Additional fax setup ...

Page 47 - Work with trays

Get help from the printer control panelYou can use the printer’s help topics to learn more about the printer, and some help topics includeanimations t

Page 48

Understand printer reportsYou can print the following reports to help troubleshoot problems with the printer.●Printer status report●Network configurat

Page 49

3. Ink Delivery System Information: Shows the estimated ink levels (represented in graphical formas gauges) and the part numbers and warranty expirati

Page 50 - Maintain the printer

1. General Information: Shows information about the current status and active connection type ofthe network, and other information, such as the URL of

Page 51 - 3 Separator pad

4. Wireless Direct: Shows information about your wireless directconnection, such as the networkname (SSID), IP address, subnet mask, default gateway,

Page 52 - Update the printer

Solve printer problemsThis section contains the following topics:●The printer shuts down unexpectedly●Printhead alignment fails●Paper-feed problems●Th

Page 53

Pages are skewing●Make sure the paper loaded in the trays is aligned to the paper-width guides. If needed, pull outthe trays from the printer and relo

Page 54 - Turn the printer off

Solve printing problemsTIP: (Windows) If you're having trouble printing, run the HP Print and Scan Doctor to troubleshootthe issue automatically.

Page 55 - Restore defaults

Print quality troubleshooting1. Make sure you are using genuine HP ink cartridges. Genuine HP ink cartridges are designedand tested with HP printers t

Page 56

4. Check the paper type.HP recommends that you use HP papers or any other paper type with ColorLok technology thatis appropriate for the printer. All

Page 57 - Print photos on page 45

Ink cartridge failure ... 225P

Page 58 - Print documents

If defects are seen on the page, follow the steps below:a. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bar

Page 59 - Print on envelopes

Solve copy problemsIf the following topics do not help, see HP support on page 122 for information about HP support.●Copies are blank or faded●Size is

Page 60 - 44 Chapter 3 Print ENWW

For more information, see Load an original in the document feeder on page 28.●Horizontal grainy or white bands in light-gray to medium-gray areas◦The

Page 61 - Print photos

Solve scan problems●Scanner did nothing●Scan takes too long●Part of the document did not scan or text is missing●Text cannot be edited●Scanned image q

Page 62

For more information, see Load an original on the scanner glass on page 27 or Load anoriginal in the document feeder on page 28.◦If you scanned the do

Page 63 - Print using the maximum dpi

◦The accuracy of the software depends on the image quality, text size, and structure of theoriginal and the quality of the scan itself. Make sure that

Page 64

◦Make sure the folder name is entered in the correct format in the HP software. For moreinformation, see the information in the wizard or the setup as

Page 65 - Tips for print success

Solve fax problemsThis section contains fax setup troubleshooting information for the printer. If the printer is not set upcorrectly for faxing, you m

Page 66

●Make sure you use the phone cord that came with the printer. If you do not use the suppliedphone cord to connect from the telephone wall jack to the

Page 67

1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label

Page 69 - 4 Copy and scan

●Make sure you use the phone cord that came with the printer. If you do not use the suppliedphone cord to connect from the telephone wall jack to the

Page 70

●Make sure you have correctly connected the printer to the telephone wall jack. Using the phonecord supplied in the box with the printer, connect one

Page 71 - ENWW Copy 55

●Make sure you used the phone cord supplied in the box with the printer to connect to thetelephone wall jack. One end of the phone cord should be conn

Page 72 - Scan an original

listening for static or other noise. If you hear noise, turn off your DSL modem and completelyremove power for at least 15 minutes. Turn the DSL modem

Page 73 - Scan using Webscan

◦Disconnect the answering machine and then try receiving a fax. If faxing is successfulwithout the answering machine, the answering machine might be c

Page 74

Solve HP ePrint and HP Printables problemsIf you are having problems using Web Services, such as HP ePrint and print apps, check thefollowing:●Make su

Page 75

Solve network problemsThis section provides solutions to common problems on connecting or using the printer on thenetwork.TIP: (Windows) If you'r

Page 76

Light description/Light pattern ExplanationThe Wireless light is off.The wireless capability of the printer isturned off.The Wireless light is on but

Page 77

1. Make sure the printer is turned on and paper is loaded in the tray.2. From the printer control panel display, touch and slide your finger across th

Page 78 - Send a fax

Solve printer management problemsThis section provides solutions to common problems that involve managing the printer.NOTE: To use the embedded web se

Page 79

1 How do I?●Get started on page 3●Print on page 41●Copy and scan on page 53●Fax on page 61●Web Services on page 87●Work with ink cartridges on page 95

Page 80

TIP: If you are using a computer running Windows, you can visit the HP online support website atwww.hp.com/support. This website provides information

Page 81 - Send a fax from memory

Printhead maintenanceIf you are experiencing problems with printing, you might have a problem with the printhead. Youshould perform the procedures in

Page 82

To clean the printhead from HP Utility (OS X)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinformation, see

Page 83 - Receive a fax

To align the printhead from the embedded web server (EWS)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinfor

Page 84 - Set up backup fax

2. Open the ink cartridge access door.3. Lift the latch handle on the print carriage.4. Remove the printhead by lifting it up and then pulling it out

Page 85

Clear jamsOccasionally, paper becomes jammed during a job.Paper jams can occur either inside the printer or in the automatic document feeder.CAUTION:

Page 86 - Block unwanted fax numbers

4. Open the ink cartridge access door. If there is paper remaining inside the printer, ensure thecarriage has moved to the right of the printer, free

Page 87 - Print a Junk Fax Report

4. If you have pushed the green tab in step 2, pull it back in place.5. Close the cover of the automatic document feeder, pressing down firmly until i

Page 88 - Activate HP Digital Fax

Clear the print carriageRemove any objects, such as paper, that are blocking the print carriage.See Clear jams on page 159 for more information.NOTE:

Page 89

A Technical informationThis section contains the following topics:●Warranty information●Specifications●Regulatory information●Environmental product st

Page 90 - Set up speed-dial entries

2 Chapter 1 How do I? ENWW

Page 91 - Delete speed-dial entries

Warranty informationThis section contains the following topics:●Ink cartridge warranty informationInk cartridge warranty informationThe HP cartridge w

Page 92

SpecificationsFor more information, visit www.hp.com/support. Select your country or region. Click Product Support& Troubleshooting. Enter the nam

Page 93 - Change fax settings

Output tray capacity●Plain paper sheets: Up to 150●Envelopes: Up to 30●Index cards: Up to 80●Photo paper sheets: Up to 100Paper size and weightsFor th

Page 94

●Maximum scan size from scanner glass:◦U.S. Letter (A): 215.9 x 279.4 mm (8.5 inches x 11 inches)◦U.S. Legal (HP Officejet Pro 8620 and HP Officejet P

Page 95 - Set the fax speed

◦LpAm 55 (dBA) (mono Draft print)●Sound power◦LwAd 6.8 (BA)168 Appendix A Technical information ENWW

Page 96 - Set the fax sound volume

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

Page 97

FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cord170 Appendix A

Page 98 - Fax over Internet Protocol

Noise emission statement for GermanyVisual display workplaces statement for GermanyNotice to users of the U.S. telephone network: FCC requirementsENWW

Page 99 - Fax reports

Notice to users of the Canadian telephone networkNotice to users in the European Economic Area172 Appendix A Technical information ENWW

Page 100 - Clear the fax log

Notice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory NoticeProducts bearing the CE marking comply wit

Page 101 - View the Call History

2 Get startedThis guide provides details about how to use the printer and how to resolve problems.●Accessibility●HP EcoSolutions (HP and the Environme

Page 102 - 86 Chapter 5 Fax ENWW

European telephone network declaration (Modem/Fax)HP products with FAX capability comply with the requirements of the R&TTE Directive 1999/5/EC(An

Page 103 - 6Web Services

●Notice to users in Taiwan●Notice to users in Mexico●Wireless notice to users in JapanExposure to radio frequency radiationNotice to users in BrazilNo

Page 104 - What are Web Services?

Notice to users in TaiwanNotice to users in MexicoWireless notice to users in Japan176 Appendix A Technical information ENWW

Page 105 - Set up Web Services

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:●Design f

Page 106

www.hp.com/go/msdsRecycling programHP offers an increasing number of product return and recycling programs in many countries/regions,and partners with

Page 107 - Use Web Services

Battery disposal in the NetherlandsBattery disposal in the TaiwanCalifornia Perchlorate Material NoticeToxic and hazardous substance table (China)Rest

Page 108 - Print apps

Restriction of hazardous substance (India)EPEATChina SEPA Ecolabel User Information180 Appendix A Technical information ENWW

Page 109 - Remove Web Services

B Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee

Page 110

Set up faxing (parallel phone systems)Before you begin setting up the printer for faxing, determine which kind of phone system your country/region use

Page 111 - 7 Work with ink cartridges

●Case F: Shared voice/fax line with voice mail●Case G: Fax line shared with computer modem (no voice calls received)●Case H: Shared voice/fax line wit

Page 113

AccessibilityThe printer provides a number of features that make it accessible for people with disabilities.VisualThe HP software provided with the pr

Page 114

NOTE: If your home or office setup is not described in this section, set up the printer as you woulda regular analog phone. Make sure you use the phon

Page 115 - Replace the ink cartridges

Figure B-1 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You m

Page 116

Figure B-2 Back view of the printer1 Telephone wall jack2 DSL (or ADSL) filter and cord supplied by your DSL provider3 Use the phone cord supplied in

Page 117 - Order ink cartridges

NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. Forexample, you might have assigned one port for telephone and

Page 118 - Store printing supplies

To set up the printer with a distinctive ring service1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewa

Page 119

2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You might need to connect the supplied phone cord to the adapt

Page 120

Figure B-5 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You m

Page 121 - 8 Network setup

Set up the printer with a computer dial-up modemIf you are using the same phone line for sending faxes and for a computer dial-up modem, followthese d

Page 122 - Before you begin

If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.Set up t

Page 123 - Change the connection type

4. Connect the DSL modem to the parallel splitter.5. Connect the parallel splitter to the wall jack.6. Run a fax test.When the phone rings, the printe

Page 124 - Test the wireless connection

HP EcoSolutions (HP and the Environment)Hewlett-Packard is committed to helping you optimize your environmental footprint and empoweringyou to print r

Page 125 - Change network settings

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.3 Parallel splitter4 Computer with modem5

Page 126

1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You mi

Page 127

4. Connect the DSL filter to the parallel splitter.5. Connect the DSL modem to the parallel splitter.6. Connect the parallel splitter to the wall jack

Page 128 - Use HP wireless direct

3. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label

Page 129

Figure B-12 Example of a parallel splitterTo set up the printer on the same phone line as a computer with two phone portsFigure B-13 Back view of th

Page 130

5. (Optional) If your answering machine does not have a built-in phone, for convenience you mightwant to connect a phone to the back of your answering

Page 131 - 9 Printer management tools

7 Answering machine8 Telephone (optional)NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the frontand two RJ

Page 132 - Toolbox (Windows)

If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.Case K:

Page 133 - HP Utility (OS X)

To set up the printer on the same phone line as a computer with two phone ports1. Remove the white plug from the port labeled 2-EXT on the back of the

Page 134 - Embedded web server

Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the FaxConfiguration web site for your

Page 135

●Optimize paper usage by printing on both sides of the paper.●Save ink and paper when printing web content with HP Smart Print. For more information,

Page 136

Test fax setupYou can test your fax setup to check the status of the printer and to make sure it is set up correctly forfaxing. Perform this test afte

Page 137 - 10 Solve a problem

C Errors (Windows)●Fax memory full●Unable to communicate with printer●Low on ink●Printhead Problem●Ink Cartridge Problem●Replace the ink cartridge●Inc

Page 138 - HP support

●Do not use SETUP cartridges●Not enough ink at startup●Use black ink only?●Use color ink only?●Incompatible ink cartridges●Ink sensor failure●Ink sens

Page 139 - HP support by phone

Fax memory fullIf Backup Fax Reception or HP Digital Fax is enabled and the printer has a problem (such as a paperjam), the printer saves incoming fax

Page 140 - (Help) from the Home screen

Unable to communicate with printerThe computer cannot communicate with the printer because one of the following events hasoccurred:●The printer has be

Page 141 - Understand printer reports

Low on inkThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Wh

Page 142 - Network configuration page

Printhead ProblemThe printhead is missing, not detected, incorrectly installed, or incompatible.If this error occurs at printer setup, try the followi

Page 143

Ink Cartridge ProblemThe ink cartridge identified in the message is missing, damaged, or inserted into the wrong slot in theprinter.To solve this prob

Page 144

Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges on page 99.NOTE: If your cartridge

Page 145 - Solve printer problems

Incompatible older generation cartridge installedYou will need to use a newer version of this cartridge. In most cases you can identify a newer versio

Page 146

Understand the printer partsThis section contains the following topics:●Front view●Printing supplies area●Back viewFront view1 Document feeder paper-w

Page 147 - Solve printing problems

Paper MismatchThe paper size or type selected in the printer driver does not match the paper loaded in the printer.Make sure that the correct paper is

Page 148

The cartridge cradle cannot moveSomething is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges).To clear the ob

Page 149

Paper JamPaper has become jammed in the printer.Before you try to clear the jam, check the following:●Make sure that you have loaded paper that meets

Page 150

The printer is out of paperThe default tray is empty.Load more paper, and then touch OK.For more information, see Load paper on page 23.ENWW The print

Page 151 - Solve copy problems

Printer OfflineThe printer is currently offline. While offline, the printer cannot be used.To change the printer's status, complete the following

Page 152

Printer PausedThe printer is currently paused. While paused, new jobs are added to the queue but are not printed.To change the printer's status,

Page 153 - Solve scan problems

Document failed to printThe printer could not print the document because a problem occurred in the printing system.For information about solving print

Page 154 - Text cannot be edited

Printer failureThere was a problem with the printer. Usually, you can resolve such problems by completing thefollowing steps:1. Press (the Power butt

Page 155 - Scanned image quality is poor

Door or cover openBefore the printer can print documents, all doors and covers must be closed.TIP: When completely closed, most doors and covers snap

Page 156 - Unable to scan to email

Previously used ink cartridge installedThe ink cartridge identified in the message was previously used in a different printer.You can use ink cartridg

Page 157 - Solve fax problems

Printing supplies area1 Ink cartridge access door2 Ink cartridges3 Printhead4 Printhead latchNOTE: Printing supplies should be kept in the printer to

Page 158

Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that youdo not remove an ink cartridge

Page 159 - 1 Telephone wall jack

Ink cartridge failureThe cartridges listed in the message are damaged or have failed.See Replace the ink cartridges on page 99.ENWW Ink cartridge fail

Page 160

Printer supply upgradeThe cartridge listed in the message can only be used to upgrade one printer. Click OK to use it on thisprinter. If you do not wi

Page 161

Printer supply upgrade successfulThe supply upgrade was successful. The cartridges listed in the message can now be used in theprinter.ENWW Printer su

Page 162

Printer supply upgrade problemThe supply upgrade was not successful. The cartridges listed in the message can still be used in thisprinter. Replace th

Page 163

Non-HP ink cartridges installedHP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs requiredas a result of us

Page 164

Using Genuine HP Cartridges has its RewardsHP rewards loyal customers for using genuine HP supplies. Click the button below the message toview Rewards

Page 165

Counterfeit Cartridge AdvisoryThe installed cartridge is not a new, genuine HP cartridge. Contact the store where this cartridge waspurchased. To repo

Page 166 - Solve network problems

Used, Refilled or Counterfeit Cartridge DetectedThe original HP ink in the cartridge has been depleted. The solution for this problem is to replace th

Page 167 - Step 3: Run the wireless test

Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with theprinter. These cartridges are la

Page 168

Use the printer control panelThis section contains the following topics:●Overview of buttons and lights●Control panel display icons●Change printer set

Page 169

Do not use SETUP cartridgesSETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP cartridges. For more i

Page 170

Not enough ink at startupThe used cartridges listed in the message might not have enough ink to complete one-time startupprocesses.Solution: Install n

Page 171 - Printhead maintenance

Use black ink only?The cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For information abo

Page 172 - Align the printhead

Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated

Page 173 - Reinstall the printhead

Incompatible ink cartridgesThe ink cartridge is not compatible with your printer. This error can occur if you install an HP InstantInk cartridge into

Page 174

Ink sensor failureThe ink sensor has failed and the printer can no longer print.Contact HP support. For more information, see www.hp.com/support.ENWW

Page 175 - Clear jams

Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or thesensor may have failed. If the sen

Page 176

Problem with printer preparationThe printer clock has failed and ink preparation may not be complete. The estimated Ink Level gaugemight be inaccurate

Page 177 - Avoid paper jams

Color cartridge out of inkThe cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For informat

Page 178 - Clear the print carriage

Black cartridge out of inkThe black cartridge is out of ink.Solutions: Replace the black ink cartridge. For information about how to install new cartr

Page 179 - A Technical information

Icon PurposeTouch the icon to display the Web Services Settings where you can view the printer's email address and make ePrintsettings.For more i

Page 180 - Warranty information

Automatic document feeder cover openClose the cover of the Automatic Document Feeder to continue.244 Appendix C Errors (Windows) ENWW

Page 181 - Specifications

Problem with ink systemPlease remove the ink cartridges and examine them for any sign of leaks. If any cartridges haveleaks, contact HP support. Do no

Page 182 - Scan specifications

246 Appendix C Errors (Windows) ENWW

Page 183 - Cartridge yield

IndexAaccessibility 4accessoriesprinter status report 125setup 30acoustic emissions 167ADSL, fax setup withparallel phone systems 185after the support

Page 184

answering machine, set up(parallel phone systems)196auto answer 77backup fax 68blocking numbers 70confirmation reports 83dial tone test, failed 144dia

Page 185 - Regulatory information

shared with fax and answeringmachine (parallel phonesystems) 197shared with fax and voice line(parallel phone systems)193shared with fax and voice mai

Page 186 - Notice to users in Korea

slow 137troubleshoot 137Scan screen 10scanner glassclean 34load originals 27locating 7second trayuse Tray 2 31send faxesbasic fax 62manually 63memory,

Page 187

paper not picked up from tray129paper-feed problems 129power 129print 129printer status report 125printing problem 131receive faxes 145, 147scan 137sc

Page 189 - Australia wired fax statement

To change the printer settingsTo change the printer settings or print reports, use the options available on the Setup Menu screen.1. From the printer

Page 190 - Declaration of conformity

HP Digital SolutionsThe printer includes a collection of digital solutions that can help you simplify and streamline yourwork. These digital solutions

Page 191 - Notice to users in Canada

For all HP Digital Solutions●A network connectionThe printer can be connected either through a wireless connection or using an Ethernet cable.NOTE: If

Page 192 - Notice to users in Mexico

HP Officejet Pro 8610 e-All-in-One/HPOfficejet Pro 8620 e-All-in-One/HPOfficejet Pro 8630 e-All-in-OneUser Guide

Page 193 - Material safety data sheets

●Mozilla Thunderbird (Windows XP, Windows Vista, and Windows 7)●Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)●Netscape (versi

Page 194 - Chemical substances

NOTE: After you create destination folders, you can use the printer’s EWS to customize the scansettings for these folders. On the last screen of the S

Page 195

To set up the outgoing email profile from the printer software (Windows)1. Open the HP printer software. For more information, see Open the HP printer

Page 196

Step 3: Configure other email optionsTo configure other email options (such as configuring default SUBJECT and body text that is includedin all email

Page 197 - B Additional fax setup

Use the HP Digital SolutionsTo use the HP Digital Solutions available with the printer, follow the appropriate instructions.Use HP Scan to Network Fol

Page 198

Near field communication (NFC)With near field communication (NFC), you can quickly print documents and images from a mobiledevice (such as a smartphon

Page 199

Paper basicsThe printer is designed to work well with most types of office paper. It is best to test a variety of printpaper types before buying large

Page 200

Business documents●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 MattThese papers are heavy two-sided matte papers perfect for

Page 201

You can purchase HP paper and supplies online at www.hp.com. Look for the Shop for Products andServices link.Tips for selecting and using paperFor the

Page 202

Load paperThis section provides instructions for loading paper into the printer.●Load standard-size paper●Load envelopes●Load cards and photo paperLoa

Page 203

Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 1, 4/2014Hewlett-Packard Company noticesThe information containe

Page 204 - Case E: Shared voice/fax line

4. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and thenreinsert the tray.NOTE: To load legal-size paper,

Page 205 - 3 Telephone (optional)

2. Insert the envelopes print-side down and load according to the graphic.Make sure the stack of envelopes does not exceed the lower line marking in t

Page 206

2. Insert the paper print-side down in the center of the tray.Make sure the stack of paper is inserted as far inside the printer as possible and does

Page 207 - 3 Computer with modem

Load an original on the scanner glassYou can copy, scan, or fax originals by loading them on the scanner glass.NOTE: Many of the special features do n

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Load an original in the document feederYou can copy, scan, or fax a document by placing it in the document feeder.CAUTION: Do not load photos in the d

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Insert a USB flash driveUsing the USB port on the front of the printer, you can connect a USB flash drive. You can alsotransfer files from the USB fla

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Set up and use accessoriesIf you want to install and set up accessories (such as a second tray and duplexer), see the followingsections.When using mor

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To load paper in Tray 2Tray 2 supports only plain paper that are not smaller than A4 or Letter . For more information aboutthe capcity of the input tr

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NOTE: For better experience, load only one type of paper in a tray.NOTE: Tray 2 supports only plain paper.To achieve this Follow these stepsHave paper

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To turn on automatic selection of tray or paper source (OS X)1. From the File menu in your software, choose Print.2. Make sure your printer is selecte

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Safety informationAlways follow basic safety precautionswhen using this product to reduce risk ofinjury from fire or electric shock.1. Read and unders

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Maintain the printerThis section provides instructions for keeping the printer in top working condition. Perform thesemaintenance procedures as necess

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Clean the automatic document feederIf the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you canclean the ro

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Update the printerHP is always working to improve the performance of its printers and bring you the latest features.NOTE: By default, if the printer i

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Open the HP printer software (Windows)After installing the HP printer software, depending on your operating system, do one of the following:●Windows 8

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Turn the printer offTurn the printer off by pressing (the Power button) located on the printer. Wait until the power lightturns off before unpluggin

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Restore defaultsIf you disable some functions or change some settings and want to change them back, you canrestore the printer to the original factory

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40 Chapter 2 Get started ENWW

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3PrintMost print settings are automatically handled by the software application. Change the settingsmanually only when you want to change print qualit

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Print documentsTIP: This printer includes HP ePrint, a free service from HP that allows you to print documents onyour HP ePrint-enabled printer anytim

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Print on envelopesAvoid envelopes with the following characteristics:●Very slick finish●Self-stick adhesives, clasps, or windows●Thick, irregular, or

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a. Select the appropriate envelope size from the Paper Size pop-up menu.b. From the pop-up menu, choose Paper Type/Quality, and verify the paper type

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Print photosDo not leave unused photo paper in the input tray. The paper might start to curl, which could impairthe quality of your printout. Photo pa

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NOTE: The following options are available for your printer. Locations for the options can varyfrom one application to another.a. Choose the appropriat

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Print using the maximum dpiUse the maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.Printing in maximum dpi takes l

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Print on both sides (duplexing)You can print on both sides of a sheet of paper automatically using the automatic two-sided printingaccessory (duplexer

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Tips for print successFor good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, andworking properly; and pap

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◦Borderless Printing: Select this feature to print photos without border. Not all paper typessupport this feature. You will see an alert icon beside t

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Notes●Original HP ink cartridges are designed and tested with HP printers and papers to help youeasily produce great results, time after time.NOTE: HP

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52 Chapter 3 Print ENWW

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4 Copy and scan●Copy●ScanENWW 53

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Table of contents1 How do I? ...

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CopyUsing the Copy menu on the printer control panel display, you can easily select the number of copiesand color or black-and-white copying.You can a

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●Enhancements●Set as New DefaultsENWW Copy 55

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ScanYou can scan documents, photos, and other originals, and send them to a variety of destinations,such as a folder on a computer.Using the HP printe

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NOTE: You can also use the HP printer software to scan documents into editable text. For moreinformation, see Scanning documents as editable text on p

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This feature is available even if you have not installed the HP printer software on your computer.NOTE: Webscan is turned off and needs to be turned o

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Extract the text, as well as some of the formatting of theoriginalSelect the Save as Editable Text (OCR) shortcut from thelist, and then select Rich T

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◦The text is tightly spaced, or has missing or combined characters, "rn" might appear as "m."◦The text is on a colored background.

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5FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes tobe sent at a later time and set up speed-dials

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Send a faxYou can send a fax in a variety of ways. Using the printer control panel, you can send a black-and-white or color fax. You can also send a f

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Send a standard fax from the computerYou can send a document on your computer as a fax, without printing a copy and faxing it from theprinter.NOTE: Fa

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Load standard-size paper ... 23Load envelopes ...

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recipient before sending the fax. If a fax machine answers the call, you can send the fax directly tothe fax machine when you hear the fax tones from

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NOTE: If you are using the scanner glass, ensure that the automatic document feeder isempty. Otherwise, the printer will sense the document in the ADF

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To send a fax to multiple recipients using group speed dial1. Load your original print-side down in the left-rear corner of the scanner glass or in th

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Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answer option, you mustreceive faxes manually. If you turn on t

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Set up backup faxDepending on your preference and security requirements, you can set up the printer to store all thefaxes it receives, only the faxes

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5. Touch Reprint Faxes in Memory.The faxes are printed in the reverse order from which they were received with the most recentlyreceived fax printed f

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3. Touch Basic Fax Setup.4. Touch Fax Paper Size, and then touch an option.Set automatic reduction for incoming faxesThe Automatic Reduction setting d

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7. To select a fax number to block from the caller ID list, touch Select from Caller ID History.- or -To manually enter a fax number to block, touch E

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●HP Digital Fax requirements●Activate HP Digital Fax●Modify HP Digital Fax settingsHP Digital Fax requirements●The destination folder of the computer

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To modify settings from the HP printer software (OS X)1. Open HP Utility. For more information, see HP Utility (OS X) on page 117.2. Select the printe

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Send a fax to multiple recipients ... 65Send a fax in Error Corre

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Set up speed-dial entriesYou can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbersquickly by using the printe

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Set up and change group speed-dial entriesYou can store groups of fax numbers as group speed-dial entries.To set up group speed-dial entriesNOTE: Bef

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1. From the printer control panel display, touch and slide your finger across the screen and thentouch Setup.2. Touch Fax Setup, and then touch Speed

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Change fax settingsAfter completing the steps in the getting started guide that came with the printer, use the followingsteps to change the initial se

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Set the number of rings before answeringIf you turn on the Auto Answer setting, you can specify how many rings occur before incoming callsare automati

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5. A message appears stating that this setting should not be changed unless you have multiplenumbers on the same telephone line. Touch Yes to continue

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●An Internet phone service●A PBX system●Fax over Internet Protocol (FoIP)●An integrated services digital network (ISDN) serviceIf you experience probl

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Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, such as the following:●DSL: A Digital subs

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Fax over Internet ProtocolYou might be able to subscribe to a low cost phone service that allows you to send and receive faxeswith your printer by usi

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Fax reportsYou can set up the printer to print error reports and confirmation reports automatically for each faxyou send and receive. You can also man

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