HP ePrint ... 88Print apps ...
To include an image of the fax on the report1. From the printer control panel display, touch and slide your finger across the screen and thentouch Set
To clear the fax log1. From the printer control panel display, touch and slide your finger across the screen and thentouch Setup.2. Touch Fax Setup, a
86 Chapter 5 Fax ENWW
6Web ServicesThe printer offers innovative, web-enabled solutions that can help you quickly access the Internet,obtain documents, and print them faste
What are Web Services?The printer includes the following Web Services:●HP ePrint●Print appsHP ePrintHP ePrint is a free service from HP that allows yo
Set up Web ServicesTo set up Web Services, use one of the following methods.NOTE: Before you set up Web Services, make sure your printer is connected
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do no
Use Web ServicesThe following section describes how to use and configure Web Services.●HP ePrint●Print appsHP ePrintHP ePrint allows you to print to y
Turn off HP ePrint1.From the printer control panel, touch (HP ePrint), and then touch Settings.2. Touch ePrint, and then touch Off.NOTE: To remove al
Remove Web ServicesTo remove Web Services, complete the following steps:1.From the printer control panel display, touch (HP ePrint), and then touch S
9 Printer management tools ...
94 Chapter 6 Web Services ENWW
7 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenanceprocedures.TIP: If you have pr
Information on ink cartridges and the printheadThe following tips help maintain HP ink cartridges and ensure consistent print quality.●The instruction
Check the estimated ink levelsYou can check the estimated ink levels from the printer software or from the printer control panel. Forinformation about
Printing with black or color ink onlyFor regular usage, this product is not designed to print using only the black cartridge when the colorcartridges
Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling programon page 178.If you do not alre
6. Repeat steps 3 through 5 for each ink cartridge you are replacing.7. Close the print-carriage access door.100 Chapter 7 Work with ink cartridges
Order ink cartridgesTo order ink cartridges, go to www.hp.com. (At this time, some portions of the HP website areavailable in English only.) Ordering
Store printing suppliesInk cartridges can be left in the printer for extended periods of time. However, to assure optimal inkcartridge health, be sure
Anonymous usage information storageThe HP cartridges used with this printer contain a memory chip that assists in the operation of theprinter. In addi
The "Fax Connected to Active Telephone Wall Jack" test failed ... 142The "Phone Cord Connected to Correct Port on Fax&
104 Chapter 7 Work with ink cartridges ENWW
8 Network setupAdditional advanced settings are available from the printer's home page (embedded web server orEWS).For more information, see Embe
Set up the printer for wireless communication●Before you begin●Set up the printer on your wireless network●Change the connection type●Test the wireles
If you are already using the printer with a different type of connection, such as a USB connection,follow the instructions in Change the connection ty
To change from a USB connection to a wireless network (OS X)1. Connect the printer to your wireless network.2. Use HP Setup Assistant in Applications/
Change network settingsFrom the printer control panel, you can set up and manage your printer wireless connection andperform a variety of network mana
5. A message appears warning that changing the IP address removes the printer from the network.Touch OK to continue.6. Automatic is selected by defaul
Change from a wireless connection to a USB or EthernetconnectionTo change from a wireless connection to a USB or Ethernet connection(Windows)1. Depend
Use HP wireless directWith HP wireless direct, you can print wirelessly from a computer, smart phone, tablet, or otherwireless-capable device—without
Print from a wireless-capable mobile deviceMake sure you have installed a compatible printing app on your mobile device. For more information,visit ww
Acoustic emission specifications ... 167Regulatory information ...
c. When the Connection Options software screen appears, select Wireless.Select your HP printer software from the list of detected printers.d. Follow t
9 Printer management toolsThis section contains the following topics:●Toolbox (Windows)●HP Utility (OS X)●Embedded web serverENWW 115
Toolbox (Windows)The Toolbox provides maintenance information about the printer.NOTE: The Toolbox can be installed from the HP Software CD if the comp
HP Utility (OS X)HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and findweb site support informa
Embedded web serverWhen the printer is connected to a network, you can use the printer's home page (embedded webserver or EWS) to view status inf
3. From your wireless computer, turn wireless on, search for and connect to the wireless directname. If you have wireless direct security on, enter th
120 Chapter 9 Printer management tools ENWW
10 Solve a problemThe information in this section suggests solutions to common problems. If your printer is not operatingcorrectly and these suggestio
HP support●Register printer●Support process●Obtain electronic support●HP support by phoneRegister printerBy taking just a few quick minutes to registe
HP support by phonePhone support options and availability vary by printer, country/region, and language.This section contains the following topics:●Be
Appendix B Additional fax setup ...
Get help from the printer control panelYou can use the printer’s help topics to learn more about the printer, and some help topics includeanimations t
Understand printer reportsYou can print the following reports to help troubleshoot problems with the printer.●Printer status report●Network configurat
3. Ink Delivery System Information: Shows the estimated ink levels (represented in graphical formas gauges) and the part numbers and warranty expirati
1. General Information: Shows information about the current status and active connection type ofthe network, and other information, such as the URL of
4. Wireless Direct: Shows information about your wireless directconnection, such as the networkname (SSID), IP address, subnet mask, default gateway,
Solve printer problemsThis section contains the following topics:●The printer shuts down unexpectedly●Printhead alignment fails●Paper-feed problems●Th
Pages are skewing●Make sure the paper loaded in the trays is aligned to the paper-width guides. If needed, pull outthe trays from the printer and relo
Solve printing problemsTIP: (Windows) If you're having trouble printing, run the HP Print and Scan Doctor to troubleshootthe issue automatically.
Print quality troubleshooting1. Make sure you are using genuine HP ink cartridges. Genuine HP ink cartridges are designedand tested with HP printers t
4. Check the paper type.HP recommends that you use HP papers or any other paper type with ColorLok technology thatis appropriate for the printer. All
Ink cartridge failure ... 225P
If defects are seen on the page, follow the steps below:a. If the Print Quality Diagnostic report shows faded, partial, streaked, or missing color bar
Solve copy problemsIf the following topics do not help, see HP support on page 122 for information about HP support.●Copies are blank or faded●Size is
For more information, see Load an original in the document feeder on page 28.●Horizontal grainy or white bands in light-gray to medium-gray areas◦The
Solve scan problems●Scanner did nothing●Scan takes too long●Part of the document did not scan or text is missing●Text cannot be edited●Scanned image q
For more information, see Load an original on the scanner glass on page 27 or Load anoriginal in the document feeder on page 28.◦If you scanned the do
◦The accuracy of the software depends on the image quality, text size, and structure of theoriginal and the quality of the scan itself. Make sure that
◦Make sure the folder name is entered in the correct format in the HP software. For moreinformation, see the information in the wizard or the setup as
Solve fax problemsThis section contains fax setup troubleshooting information for the printer. If the printer is not set upcorrectly for faxing, you m
●Make sure you use the phone cord that came with the printer. If you do not use the suppliedphone cord to connect from the telephone wall jack to the
1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label
xiv ENWW
●Make sure you use the phone cord that came with the printer. If you do not use the suppliedphone cord to connect from the telephone wall jack to the
●Make sure you have correctly connected the printer to the telephone wall jack. Using the phonecord supplied in the box with the printer, connect one
●Make sure you used the phone cord supplied in the box with the printer to connect to thetelephone wall jack. One end of the phone cord should be conn
listening for static or other noise. If you hear noise, turn off your DSL modem and completelyremove power for at least 15 minutes. Turn the DSL modem
◦Disconnect the answering machine and then try receiving a fax. If faxing is successfulwithout the answering machine, the answering machine might be c
Solve HP ePrint and HP Printables problemsIf you are having problems using Web Services, such as HP ePrint and print apps, check thefollowing:●Make su
Solve network problemsThis section provides solutions to common problems on connecting or using the printer on thenetwork.TIP: (Windows) If you'r
Light description/Light pattern ExplanationThe Wireless light is off.The wireless capability of the printer isturned off.The Wireless light is on but
1. Make sure the printer is turned on and paper is loaded in the tray.2. From the printer control panel display, touch and slide your finger across th
Solve printer management problemsThis section provides solutions to common problems that involve managing the printer.NOTE: To use the embedded web se
1 How do I?●Get started on page 3●Print on page 41●Copy and scan on page 53●Fax on page 61●Web Services on page 87●Work with ink cartridges on page 95
TIP: If you are using a computer running Windows, you can visit the HP online support website atwww.hp.com/support. This website provides information
Printhead maintenanceIf you are experiencing problems with printing, you might have a problem with the printhead. Youshould perform the procedures in
To clean the printhead from HP Utility (OS X)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinformation, see
To align the printhead from the embedded web server (EWS)1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For moreinfor
2. Open the ink cartridge access door.3. Lift the latch handle on the print carriage.4. Remove the printhead by lifting it up and then pulling it out
Clear jamsOccasionally, paper becomes jammed during a job.Paper jams can occur either inside the printer or in the automatic document feeder.CAUTION:
4. Open the ink cartridge access door. If there is paper remaining inside the printer, ensure thecarriage has moved to the right of the printer, free
4. If you have pushed the green tab in step 2, pull it back in place.5. Close the cover of the automatic document feeder, pressing down firmly until i
Clear the print carriageRemove any objects, such as paper, that are blocking the print carriage.See Clear jams on page 159 for more information.NOTE:
A Technical informationThis section contains the following topics:●Warranty information●Specifications●Regulatory information●Environmental product st
2 Chapter 1 How do I? ENWW
Warranty informationThis section contains the following topics:●Ink cartridge warranty informationInk cartridge warranty informationThe HP cartridge w
SpecificationsFor more information, visit www.hp.com/support. Select your country or region. Click Product Support& Troubleshooting. Enter the nam
Output tray capacity●Plain paper sheets: Up to 150●Envelopes: Up to 30●Index cards: Up to 80●Photo paper sheets: Up to 100Paper size and weightsFor th
●Maximum scan size from scanner glass:◦U.S. Letter (A): 215.9 x 279.4 mm (8.5 inches x 11 inches)◦U.S. Legal (HP Officejet Pro 8620 and HP Officejet P
◦LpAm 55 (dBA) (mono Draft print)●Sound power◦LwAd 6.8 (BA)168 Appendix A Technical information ENWW
Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic
FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cord170 Appendix A
Noise emission statement for GermanyVisual display workplaces statement for GermanyNotice to users of the U.S. telephone network: FCC requirementsENWW
Notice to users of the Canadian telephone networkNotice to users in the European Economic Area172 Appendix A Technical information ENWW
Notice to users of the German telephone networkAustralia wired fax statementEuropean Union Regulatory NoticeProducts bearing the CE marking comply wit
2 Get startedThis guide provides details about how to use the printer and how to resolve problems.●Accessibility●HP EcoSolutions (HP and the Environme
European telephone network declaration (Modem/Fax)HP products with FAX capability comply with the requirements of the R&TTE Directive 1999/5/EC(An
●Notice to users in Taiwan●Notice to users in Mexico●Wireless notice to users in JapanExposure to radio frequency radiationNotice to users in BrazilNo
Notice to users in TaiwanNotice to users in MexicoWireless notice to users in Japan176 Appendix A Technical information ENWW
Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:●Design f
www.hp.com/go/msdsRecycling programHP offers an increasing number of product return and recycling programs in many countries/regions,and partners with
Battery disposal in the NetherlandsBattery disposal in the TaiwanCalifornia Perchlorate Material NoticeToxic and hazardous substance table (China)Rest
Restriction of hazardous substance (India)EPEATChina SEPA Ecolabel User Information180 Appendix A Technical information ENWW
B Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee
Set up faxing (parallel phone systems)Before you begin setting up the printer for faxing, determine which kind of phone system your country/region use
●Case F: Shared voice/fax line with voice mail●Case G: Fax line shared with computer modem (no voice calls received)●Case H: Shared voice/fax line wit
AccessibilityThe printer provides a number of features that make it accessible for people with disabilities.VisualThe HP software provided with the pr
NOTE: If your home or office setup is not described in this section, set up the printer as you woulda regular analog phone. Make sure you use the phon
Figure B-1 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You m
Figure B-2 Back view of the printer1 Telephone wall jack2 DSL (or ADSL) filter and cord supplied by your DSL provider3 Use the phone cord supplied in
NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. Forexample, you might have assigned one port for telephone and
To set up the printer with a distinctive ring service1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewa
2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You might need to connect the supplied phone cord to the adapt
Figure B-5 Back view of the printer1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You m
Set up the printer with a computer dial-up modemIf you are using the same phone line for sending faxes and for a computer dial-up modem, followthese d
If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.Set up t
4. Connect the DSL modem to the parallel splitter.5. Connect the parallel splitter to the wall jack.6. Run a fax test.When the phone rings, the printe
HP EcoSolutions (HP and the Environment)Hewlett-Packard is committed to helping you optimize your environmental footprint and empoweringyou to print r
1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.3 Parallel splitter4 Computer with modem5
1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filter4 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You mi
4. Connect the DSL filter to the parallel splitter.5. Connect the DSL modem to the parallel splitter.6. Connect the parallel splitter to the wall jack
3. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then connect the other end to the port label
Figure B-12 Example of a parallel splitterTo set up the printer on the same phone line as a computer with two phone portsFigure B-13 Back view of th
5. (Optional) If your answering machine does not have a built-in phone, for convenience you mightwant to connect a phone to the back of your answering
7 Answering machine8 Telephone (optional)NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the frontand two RJ
If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.Case K:
To set up the printer on the same phone line as a computer with two phone ports1. Remove the white plug from the port labeled 2-EXT on the back of the
Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the FaxConfiguration web site for your
●Optimize paper usage by printing on both sides of the paper.●Save ink and paper when printing web content with HP Smart Print. For more information,
Test fax setupYou can test your fax setup to check the status of the printer and to make sure it is set up correctly forfaxing. Perform this test afte
C Errors (Windows)●Fax memory full●Unable to communicate with printer●Low on ink●Printhead Problem●Ink Cartridge Problem●Replace the ink cartridge●Inc
●Do not use SETUP cartridges●Not enough ink at startup●Use black ink only?●Use color ink only?●Incompatible ink cartridges●Ink sensor failure●Ink sens
Fax memory fullIf Backup Fax Reception or HP Digital Fax is enabled and the printer has a problem (such as a paperjam), the printer saves incoming fax
Unable to communicate with printerThe computer cannot communicate with the printer because one of the following events hasoccurred:●The printer has be
Low on inkThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Wh
Printhead ProblemThe printhead is missing, not detected, incorrectly installed, or incompatible.If this error occurs at printer setup, try the followi
Ink Cartridge ProblemThe ink cartridge identified in the message is missing, damaged, or inserted into the wrong slot in theprinter.To solve this prob
Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges on page 99.NOTE: If your cartridge
Incompatible older generation cartridge installedYou will need to use a newer version of this cartridge. In most cases you can identify a newer versio
Understand the printer partsThis section contains the following topics:●Front view●Printing supplies area●Back viewFront view1 Document feeder paper-w
Paper MismatchThe paper size or type selected in the printer driver does not match the paper loaded in the printer.Make sure that the correct paper is
The cartridge cradle cannot moveSomething is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges).To clear the ob
Paper JamPaper has become jammed in the printer.Before you try to clear the jam, check the following:●Make sure that you have loaded paper that meets
The printer is out of paperThe default tray is empty.Load more paper, and then touch OK.For more information, see Load paper on page 23.ENWW The print
Printer OfflineThe printer is currently offline. While offline, the printer cannot be used.To change the printer's status, complete the following
Printer PausedThe printer is currently paused. While paused, new jobs are added to the queue but are not printed.To change the printer's status,
Document failed to printThe printer could not print the document because a problem occurred in the printing system.For information about solving print
Printer failureThere was a problem with the printer. Usually, you can resolve such problems by completing thefollowing steps:1. Press (the Power butt
Door or cover openBefore the printer can print documents, all doors and covers must be closed.TIP: When completely closed, most doors and covers snap
Previously used ink cartridge installedThe ink cartridge identified in the message was previously used in a different printer.You can use ink cartridg
Printing supplies area1 Ink cartridge access door2 Ink cartridges3 Printhead4 Printhead latchNOTE: Printing supplies should be kept in the printer to
Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that youdo not remove an ink cartridge
Ink cartridge failureThe cartridges listed in the message are damaged or have failed.See Replace the ink cartridges on page 99.ENWW Ink cartridge fail
Printer supply upgradeThe cartridge listed in the message can only be used to upgrade one printer. Click OK to use it on thisprinter. If you do not wi
Printer supply upgrade successfulThe supply upgrade was successful. The cartridges listed in the message can now be used in theprinter.ENWW Printer su
Printer supply upgrade problemThe supply upgrade was not successful. The cartridges listed in the message can still be used in thisprinter. Replace th
Non-HP ink cartridges installedHP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs requiredas a result of us
Using Genuine HP Cartridges has its RewardsHP rewards loyal customers for using genuine HP supplies. Click the button below the message toview Rewards
Counterfeit Cartridge AdvisoryThe installed cartridge is not a new, genuine HP cartridge. Contact the store where this cartridge waspurchased. To repo
Used, Refilled or Counterfeit Cartridge DetectedThe original HP ink in the cartridge has been depleted. The solution for this problem is to replace th
Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with theprinter. These cartridges are la
Use the printer control panelThis section contains the following topics:●Overview of buttons and lights●Control panel display icons●Change printer set
Do not use SETUP cartridgesSETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP cartridges. For more i
Not enough ink at startupThe used cartridges listed in the message might not have enough ink to complete one-time startupprocesses.Solution: Install n
Use black ink only?The cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For information abo
Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated
Incompatible ink cartridgesThe ink cartridge is not compatible with your printer. This error can occur if you install an HP InstantInk cartridge into
Ink sensor failureThe ink sensor has failed and the printer can no longer print.Contact HP support. For more information, see www.hp.com/support.ENWW
Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or thesensor may have failed. If the sen
Problem with printer preparationThe printer clock has failed and ink preparation may not be complete. The estimated Ink Level gaugemight be inaccurate
Color cartridge out of inkThe cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For informat
Black cartridge out of inkThe black cartridge is out of ink.Solutions: Replace the black ink cartridge. For information about how to install new cartr
Icon PurposeTouch the icon to display the Web Services Settings where you can view the printer's email address and make ePrintsettings.For more i
Automatic document feeder cover openClose the cover of the Automatic Document Feeder to continue.244 Appendix C Errors (Windows) ENWW
Problem with ink systemPlease remove the ink cartridges and examine them for any sign of leaks. If any cartridges haveleaks, contact HP support. Do no
246 Appendix C Errors (Windows) ENWW
IndexAaccessibility 4accessoriesprinter status report 125setup 30acoustic emissions 167ADSL, fax setup withparallel phone systems 185after the support
answering machine, set up(parallel phone systems)196auto answer 77backup fax 68blocking numbers 70confirmation reports 83dial tone test, failed 144dia
shared with fax and answeringmachine (parallel phonesystems) 197shared with fax and voice line(parallel phone systems)193shared with fax and voice mai
slow 137troubleshoot 137Scan screen 10scanner glassclean 34load originals 27locating 7second trayuse Tray 2 31send faxesbasic fax 62manually 63memory,
paper not picked up from tray129paper-feed problems 129power 129print 129printer status report 125printing problem 131receive faxes 145, 147scan 137sc
To change the printer settingsTo change the printer settings or print reports, use the options available on the Setup Menu screen.1. From the printer
HP Digital SolutionsThe printer includes a collection of digital solutions that can help you simplify and streamline yourwork. These digital solutions
For all HP Digital Solutions●A network connectionThe printer can be connected either through a wireless connection or using an Ethernet cable.NOTE: If
HP Officejet Pro 8610 e-All-in-One/HPOfficejet Pro 8620 e-All-in-One/HPOfficejet Pro 8630 e-All-in-OneUser Guide
●Mozilla Thunderbird (Windows XP, Windows Vista, and Windows 7)●Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)●Netscape (versi
NOTE: After you create destination folders, you can use the printer’s EWS to customize the scansettings for these folders. On the last screen of the S
To set up the outgoing email profile from the printer software (Windows)1. Open the HP printer software. For more information, see Open the HP printer
Step 3: Configure other email optionsTo configure other email options (such as configuring default SUBJECT and body text that is includedin all email
Use the HP Digital SolutionsTo use the HP Digital Solutions available with the printer, follow the appropriate instructions.Use HP Scan to Network Fol
Near field communication (NFC)With near field communication (NFC), you can quickly print documents and images from a mobiledevice (such as a smartphon
Paper basicsThe printer is designed to work well with most types of office paper. It is best to test a variety of printpaper types before buying large
Business documents●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 MattThese papers are heavy two-sided matte papers perfect for
You can purchase HP paper and supplies online at www.hp.com. Look for the Shop for Products andServices link.Tips for selecting and using paperFor the
Load paperThis section provides instructions for loading paper into the printer.●Load standard-size paper●Load envelopes●Load cards and photo paperLoa
Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 1, 4/2014Hewlett-Packard Company noticesThe information containe
4. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and thenreinsert the tray.NOTE: To load legal-size paper,
2. Insert the envelopes print-side down and load according to the graphic.Make sure the stack of envelopes does not exceed the lower line marking in t
2. Insert the paper print-side down in the center of the tray.Make sure the stack of paper is inserted as far inside the printer as possible and does
Load an original on the scanner glassYou can copy, scan, or fax originals by loading them on the scanner glass.NOTE: Many of the special features do n
Load an original in the document feederYou can copy, scan, or fax a document by placing it in the document feeder.CAUTION: Do not load photos in the d
Insert a USB flash driveUsing the USB port on the front of the printer, you can connect a USB flash drive. You can alsotransfer files from the USB fla
Set up and use accessoriesIf you want to install and set up accessories (such as a second tray and duplexer), see the followingsections.When using mor
To load paper in Tray 2Tray 2 supports only plain paper that are not smaller than A4 or Letter . For more information aboutthe capcity of the input tr
NOTE: For better experience, load only one type of paper in a tray.NOTE: Tray 2 supports only plain paper.To achieve this Follow these stepsHave paper
To turn on automatic selection of tray or paper source (OS X)1. From the File menu in your software, choose Print.2. Make sure your printer is selecte
Safety informationAlways follow basic safety precautionswhen using this product to reduce risk ofinjury from fire or electric shock.1. Read and unders
Maintain the printerThis section provides instructions for keeping the printer in top working condition. Perform thesemaintenance procedures as necess
Clean the automatic document feederIf the automatic document feeder picks up multiple pages or if it does not pick up plain paper, you canclean the ro
Update the printerHP is always working to improve the performance of its printers and bring you the latest features.NOTE: By default, if the printer i
Open the HP printer software (Windows)After installing the HP printer software, depending on your operating system, do one of the following:●Windows 8
Turn the printer offTurn the printer off by pressing (the Power button) located on the printer. Wait until the power lightturns off before unpluggin
Restore defaultsIf you disable some functions or change some settings and want to change them back, you canrestore the printer to the original factory
40 Chapter 2 Get started ENWW
3PrintMost print settings are automatically handled by the software application. Change the settingsmanually only when you want to change print qualit
Print documentsTIP: This printer includes HP ePrint, a free service from HP that allows you to print documents onyour HP ePrint-enabled printer anytim
Print on envelopesAvoid envelopes with the following characteristics:●Very slick finish●Self-stick adhesives, clasps, or windows●Thick, irregular, or
a. Select the appropriate envelope size from the Paper Size pop-up menu.b. From the pop-up menu, choose Paper Type/Quality, and verify the paper type
Print photosDo not leave unused photo paper in the input tray. The paper might start to curl, which could impairthe quality of your printout. Photo pa
NOTE: The following options are available for your printer. Locations for the options can varyfrom one application to another.a. Choose the appropriat
Print using the maximum dpiUse the maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.Printing in maximum dpi takes l
Print on both sides (duplexing)You can print on both sides of a sheet of paper automatically using the automatic two-sided printingaccessory (duplexer
Tips for print successFor good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, andworking properly; and pap
◦Borderless Printing: Select this feature to print photos without border. Not all paper typessupport this feature. You will see an alert icon beside t
Notes●Original HP ink cartridges are designed and tested with HP printers and papers to help youeasily produce great results, time after time.NOTE: HP
52 Chapter 3 Print ENWW
4 Copy and scan●Copy●ScanENWW 53
Table of contents1 How do I? ...
CopyUsing the Copy menu on the printer control panel display, you can easily select the number of copiesand color or black-and-white copying.You can a
●Enhancements●Set as New DefaultsENWW Copy 55
ScanYou can scan documents, photos, and other originals, and send them to a variety of destinations,such as a folder on a computer.Using the HP printe
NOTE: You can also use the HP printer software to scan documents into editable text. For moreinformation, see Scanning documents as editable text on p
This feature is available even if you have not installed the HP printer software on your computer.NOTE: Webscan is turned off and needs to be turned o
Extract the text, as well as some of the formatting of theoriginalSelect the Save as Editable Text (OCR) shortcut from thelist, and then select Rich T
◦The text is tightly spaced, or has missing or combined characters, "rn" might appear as "m."◦The text is on a colored background.
5FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes tobe sent at a later time and set up speed-dials
Send a faxYou can send a fax in a variety of ways. Using the printer control panel, you can send a black-and-white or color fax. You can also send a f
Send a standard fax from the computerYou can send a document on your computer as a fax, without printing a copy and faxing it from theprinter.NOTE: Fa
Load standard-size paper ... 23Load envelopes ...
recipient before sending the fax. If a fax machine answers the call, you can send the fax directly tothe fax machine when you hear the fax tones from
NOTE: If you are using the scanner glass, ensure that the automatic document feeder isempty. Otherwise, the printer will sense the document in the ADF
To send a fax to multiple recipients using group speed dial1. Load your original print-side down in the left-rear corner of the scanner glass or in th
Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answer option, you mustreceive faxes manually. If you turn on t
Set up backup faxDepending on your preference and security requirements, you can set up the printer to store all thefaxes it receives, only the faxes
5. Touch Reprint Faxes in Memory.The faxes are printed in the reverse order from which they were received with the most recentlyreceived fax printed f
3. Touch Basic Fax Setup.4. Touch Fax Paper Size, and then touch an option.Set automatic reduction for incoming faxesThe Automatic Reduction setting d
7. To select a fax number to block from the caller ID list, touch Select from Caller ID History.- or -To manually enter a fax number to block, touch E
●HP Digital Fax requirements●Activate HP Digital Fax●Modify HP Digital Fax settingsHP Digital Fax requirements●The destination folder of the computer
To modify settings from the HP printer software (OS X)1. Open HP Utility. For more information, see HP Utility (OS X) on page 117.2. Select the printe
Send a fax to multiple recipients ... 65Send a fax in Error Corre
Set up speed-dial entriesYou can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbersquickly by using the printe
Set up and change group speed-dial entriesYou can store groups of fax numbers as group speed-dial entries.To set up group speed-dial entriesNOTE: Bef
1. From the printer control panel display, touch and slide your finger across the screen and thentouch Setup.2. Touch Fax Setup, and then touch Speed
Change fax settingsAfter completing the steps in the getting started guide that came with the printer, use the followingsteps to change the initial se
Set the number of rings before answeringIf you turn on the Auto Answer setting, you can specify how many rings occur before incoming callsare automati
5. A message appears stating that this setting should not be changed unless you have multiplenumbers on the same telephone line. Touch Yes to continue
●An Internet phone service●A PBX system●Fax over Internet Protocol (FoIP)●An integrated services digital network (ISDN) serviceIf you experience probl
Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, such as the following:●DSL: A Digital subs
Fax over Internet ProtocolYou might be able to subscribe to a low cost phone service that allows you to send and receive faxeswith your printer by usi
Fax reportsYou can set up the printer to print error reports and confirmation reports automatically for each faxyou send and receive. You can also man
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