HP ePrint Enterprise Guide d'installation

HP ePrint EnterpriseClient Installation GuideRelease 4.0

2 Deploying mobile clientsThe following sections explain how to deploy the HP ePrint Enterprise app (mobile app for HP ePrintEnterprise) to BlackBerry

Figure 2-2 Main screen, AndroidSection 2.1 Android client installation and usage flow 3

2. Enter the HP ePrint Enterprise server address to be used. Tap Activate.Figure 2-3 Verify enterprise serverIMPORTANT: A warning message Your inform

3. To request an account, use an email address with a domain that is allowed in the HP ePrint Enterpriseinstallation. Tap Go.Figure 2-4 Account provi

4. Enter the activation key and click Activate.Figure 2-5 Application activation, AndroidFigure 2-6 Activation completed successfully, Android5. Onc

6. When printer selection is complete, you can submit jobs.Section 2.1 Android client installation and usage flow 7

7. Tap Print.Figure 2-7 Job submission screen, AndroidFigure 2-8 Print progress screen, Android8 Chapter 2 Deploying mobile clients

8. To get your print job, use the password.Figure 2-9 Get print job with password screen, Android2.2 iPhone client installation and usage flow2.2.1 I

Figure 2-10 iPhone App StoreOr●iTunesFigure 2-11 Install using iTunesOnce Client application installation completes, jobs can be printed as describe

2.2.2 iPhone client usage flow1. Open HP ePrint Enterprise app: Select Enable enterprise printing (on the main screen of HP ePrintEnterprise applicati

© Copyright 2010, 2011-2015 Hewlett-Packard Development Company, L.P.Microsoft, Windows, Windows Server 2003,Windows Server 2003 R2, Windows Server200

2. Enter HP ePrint Enterprise server address to be used. Tap Verify enterprise server.Figure 2-13 HP ePrint server configuration screen, iPhone12 Cha

3. Request an account. Use an email address with a domain that is allowed in the HP ePrint Enterpriseinstallation. Tap Go.Figure 2-14 Account provisi

4. Enter the activation key, and tap Activate.Figure 2-15 Account activation screen, iPhone5. Once the authentication process is complete, select the

6. Select a printer.Figure 2-16 Printer selection screen, iPhoneSection 2.2 iPhone client installation and usage flow 15

7. Tap Print.Figure 2-17 Print screen, iPhoneIMPORTANT: A warning message which states Your information might be at risk may display if theconnection

2.3 BlackBerry client installation and usage flowDeploying the BlackBerry client application involves the following:1. Pushing the application to user

7. Set the UNC path for the shared “Research in Motion” folder, such as \\myMachineName\RIM (if that’sthe name you have used while sharing the read on

11. On the applications list configure BBCloudPrint to use the policy which you have created.Figure 2-21 Device software configuration, BlackBerry12.

Figure 2-22 Assign configuration and deploy application commands, BlackBerry2.3.2 Downloading the Print button application on the BlackBerryIf you do

If the HP ePrint Enterprise application is not installed, and you wish to have it, contact your systemadministrator.2.3.4 Supported application and do

Table of contents1 Overview ...

These key words should identify the printer description or location, and can be separated by commas orspaces. Example: “color, north, 3rd floor” or “n

2.3.7 Using the “Last used printers” listPreviously used printers will automatically be listed on the first HP ePrint Enterprise screen, so you won’tn

2.4 BlackBerry 10 client installation and usage flow2.4.1 Installing the BlackBerry 10 clientTo download and install the BlackBerry 10 client applicat

2. Tap Download.Figure 2-25 HP ePrint Enterprise download, BlackBerry3. Tap Install. The installation process begins.Figure 2-26 HP ePrint Enterpris

Figure 2-27 BlackBerry 10 client main screenFigure 2-28 Terms of use, Blackberry26 Chapter 2 Deploying mobile clients

2. On the Welcome screen under ACTIVATE ON HP EPRINT ENTERPRISE, click Activate.Figure 2-29 Activation screen, Blackberry3. In the Verify enterprise

4. To request an account, enter an email address with a domain that is allowed in the HP ePrint Enterpriseinstallation. Tap Go.The HP ePrint Enterpris

5. Enter the activation code, and then click Activate.Figure 2-32 Application Activation screen, BlackberryActivation successful! displays.Figure 2-3

6. Select the file to print, and then click Done.Figure 2-34 File selected, Done7. After selecting the printer the jobs can be submitted.Figure 2-35

8. Click Upload.Figure 2-36 Upload, BlackBerrySection 2.4 BlackBerry 10 client installation and usage flow 31

2.7.3.4 iTunes Shared ... 452.7.3.5 Web ...

9. For Terms of use click Accept.Figure 2-37 Accept Terms of use, BlackBerryFigure 2-38 Print progress screen, BlackBerry32 Chapter 2 Deploying mo

10. Use your password to retrieve the print job.2.5 Windows phone client installation and usage flow2.5.1 Installing the Windows phone clientTo downlo

2. A popup may display if the connection is not trusted. Select trust to continue the authenticationprocess, or cancel to go back.34 Chapter 2 Deplo

3. To request an account, enter an email address with a domain that is allowed in the HP ePrint Enterpriseinstallation. Tap check mark.The HP ePrint E

5. Select the file to print, and then tap the check mark.Figure 2-41 Select content, Windows phone6. After selecting the printer, the jobs can be sub

7. Click Upload.Figure 2-43 Upload screen, Windows phoneFigure 2-44 Job Status screen, Windows phoneSection 2.5 Windows phone client installation

8. The print job is successfully delivered.2.6 HP ePrint Enterprise for Good client installation and usageflowHP ePrint Enterprise for Good is a print

2. Tap Install.Figure 2-45 HP ePrint Enterprise for Good, download2.6.2 HP ePrint Enterprise for Good client usage flowThe first time HP ePrint Enter

2. Click Set up.Figure 2-46 Good authentication, Set up3. Enter your email address and access key (generated by the administrator) to gain access to

If the administrator has configured the Activation token during Good Dynamics configuration (this tokenmust be the same as the token configured in the

7 Appendix E — Touch to Authenticate and Job Release for Android Devices via HP Access Control (HP AC) ... 807.1 Touch to Authenticate ...

c. Enter the activation code sent to your email, and click Activate.Figure 2-49 HP ePrint authenticationd. From the available plugins, select the fil

Figure 2-50 MobileIron authentication screens2.7.1 Activation process for HP ePrint Enterprise serverAfter MobileIron authentication flow completes,

3. An activation code is sent to user email. User must click the link in the email from mobile phone emailclient, or enter the code in the app to cont

Figure 2-52 Setting screens2.7.3 Sources of printable content (plugins)Plugins are the source of content from which you can choose files to print. Mo

2.7.3.5 WebThe Web plugin allows the user to print pages from the Internet or in the intranet the device is connected to.The page is rendered into a P

Figure 2-53 Providers screen2.7.4.2 NearbyNearby shows a list of printers ordered by distance. In this view, all printers will be shown - public loca

2.7.4.3 ShortcutsShortcuts are a list of favorite and last used printers.Figure 2-55 Shortcuts screen2.7.4.4 MapThe Map shows a list of all nearby pr

Figure 2-57 Search screen2.7.5 Print job submissionAfter selecting a printer (either public or enterprise), the app goes to print job submission, als

●File type is not supported (e.g. Walmart supports only image files, not documents or PDFs)●File size is too large●Too many files (exceeds number of f

2.8 HP ePrint Software client installation and usage flowThe HP ePrint Software makes it easy to print from a desktop or laptop computer to any HP ePr

List of figuresFigure 2-1 HP ePrint Enterprise for Android download ...

Figure 2-59 HP ePrint main screen without Enterprise iconTo enable the Enterprise icon, add a STRING key named SDKProviderGroups with the valuehpbjeX

2. Select HP ePrint from the installed printers list, and then click Print.Figure 2-61 Select file and printer3. In the ePrint window, click Enterpri

4. In Preferences screen, click HP ePrint Enterprise Registration.Figure 2-63 HP ePrint registration screen5. Enter the ePrint Enterprise Server addr

6. In the PIN field, enter the activation PIN, and then click Next.Figure 2-65 Activate registration screenSection 2.8 HP ePrint Software client in

7. In the Registration Successful screen, click OK.Figure 2-66 Registration Successful screen8. Select the location flag, assign your location, and t

9. When the authentication process is complete, you can view the printers available in your enterprise.Select the printer to which you want to print,

11. In the Release Code window, click OK.Figure 2-70 Successful print notificationThe print job is delivered successfully.NOTE: HP ePrint software wi

3 Appendix A — Setting custom IT policiesTo configure the HP ePrint Enterprise application installed on BlackBerry mobile devices to search and printj

3. Click IT policies “…” button to edit them.Figure 3-1 Setting a BES 4.1 IT policyFigure 3-2 IT policies4. Click Properties button for each IT poli

5. Go to User Defined Items and create two templates as String:CloudPrintJobSubmitAccount and CloudPrintServerAddress.Figure 3-3 Create IT policy tem

Figure 2-37 Accept Terms of use, BlackBerry ...

Figure 3-4 Setting BES 5.0 IT policy62 Chapter 3 Appendix A — Setting custom IT policies

2. Enter Name and Description information.Figure 3-5 Name and Description information63

3. Under BlackBerry solution management, select Create an IT Policy Rule.Figure 3-6 Create IT policy rule4. Create two IT policy rules: one for Cloud

Figure 3-7 Create two IT policy rulesa. CloudPrintJobSubmitAccount:Name – CloudPrintJobSubmitAccountDescription – ePrint Enterprise email submission

5. Select Manage IT policies.Figure 3-8 Manage IT policies66 Chapter 3 Appendix A — Setting custom IT policies

6. Once the screen refreshes, scroll down the list of policies to ePrint Enterprise? and select the ePrintlink.Figure 3-9 Manage IT policy rules67

7. Select View complete IT policy.Figure 3-10 Manage IT policies, View complete IT policy68 Chapter 3 Appendix A — Setting custom IT policies

8. Click User defined.Figure 3-11 Manage IT policies, User defined9. After the page refreshes, select Edit IT Policy to continue.10. Enter values for

Figure 3-12 Enter Values for ePrint IT Policya. CloudPrintJobSubmitAccount: The email address that will be used for user notifications on ePrintEnter

4 Appendix B — Good dynamics configurationFor HP ePrint Enterprise for Good to be available for use inside a Good Control installation, the administra

Figure 3-8 Manage IT policies ...

4. Enter the URL address of the HP ePrint Enterprise server.It is important to enter a complete URL with the protocol (http or https) and “/gd” in the

4.3.2 PluginsPlugins are the source of print content used in the app. The administrator can choose from what sources theuser can select their content.

Figure 4-7 Good Policies, HP ePrint Enterprise74 Chapter 4 Appendix B — Good dynamics configuration

5 Appendix C — MobileIron ConfigurationFor the HP ePrint Enterprise for MobileIron app to be available for use inside a MobileIron’s container, theadm

5.2 Managing Application Policies and ConfigsWith application policies, you can configure and change what features of the app the user can use.5.2.1 S

5. Check iOS label, and click Apply.6. Confirm the changes.The following keys are accepted when setting up the App-specific Configurations for HP ePri

5.2.4 HP ePrint Enterprise Fast EnrollmentBy configuring the “Activation token” application policy inside MobileIron Admin Portal, the user activation

6 Appendix — UPD integrationThe HP Universal Print Driver (UPD) can be configured to use the HP ePrint Enterprise server printer directory.By configur

7 Appendix E — Touch to Authenticate andJob Release for Android Devices via HPAccess Control (HP AC)The HP ePrint Enterprise app now enables authentic

●Uninstall any existing versions of the HP ePrint Enterprise app including versions built for GOOD.●Install the latest versions of the HP ePrint Enter

1OverviewHP ePrint Enterprise is a client/server solution that consists of mobile applications with access to printablecontent and a backend server in

3. Enter valid domain credentials (username and password), and then select Sign in.Figure 7-3 HP AC server domain credentials screenSecurity prompt:

5. A list of your HP AC Jobs should appear. This will be an empty screen if no jobs have been submitted asthat user.Figure 7-4 HP AC jobs list6. Sele