HP HP ProLiant DL385 Spécifications

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HP ProLiant DL385 Generation 2 Server
Maintenance and Service Guide
Part Number 411572-006
March 2008 (Sixth Edition)
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Résumé du contenu

Page 1 - March 2008 (Sixth Edition)

HP ProLiant DL385 Generation 2 Server Maintenance and Service Guide Part Number 411572-006 March 2008 (Sixth Edition)

Page 2 - Audience assumptions

Customer self repair 10 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la s

Page 3 - Contents

Component identification 100 Status On = AC power connected Off = AC power disconnected Battery pack LEDs Item ID Color Descripti

Page 4 - Contents 4

Component identification 101 Item ID Color Description 2 Green Auxiliary Power LED. This LED glows steadily when 3.3V auxiliary voltage is detec

Page 5 - Contents 5

Component identification 102 Hot-plug fans (6-fan configuration) For server models that support six fans, the fan configuration operates in redundan

Page 6 - Customer self repair

Component identification 103 Fan board components Item Description 1 Fan connectors (8)* 2 Systems Insight Display connector 3 Power On/Standby

Page 7 - Customer self repair 7

Specifications 104 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipp

Page 8

Specifications 105 BTUs per hour 3344 at 100V to 120V AC input 3277 at 200V to 240V AC input Power supply output Rated steady-state power 800 W at

Page 9 - Customer self repair 9

Specifications 106 Specification Value Low density 720 KB Drives supported 1 Drive height One-third height Drive rotation 300 rpm Transfer rate

Page 10 - Customer Self Repair

Specifications 107 Specification Value Diameter 12 cm, 8 cm (4.70 in, 3.15 in) Thickness 1.2 mm (0.05 in) Track pitch 1.6 µm (6.3 × 10-7 in) Cache

Page 11 - Reparo feito pelo cliente

Specifications 108 Specification Value Diameter 12 cm, 8 cm (4.70 in, 3.15 in) Thickness 1.2 mm (0.05 in) Track pitch 0.74 µm (3.15 × 10-7 in) DV

Page 12 - Customer self repair 12

Acronyms and abbreviations 109 Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery-backed write cache BIOS B

Page 13 - Customer self repair 13

Customer self repair 11 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie word

Page 14 - Customer self repair 14

Acronyms and abbreviations 110 NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI peripheral component interface PCI Express

Page 15 - Customer self repair 15

Acronyms and abbreviations 111 UID unit identification USB universal serial bus

Page 16 - Customer self repair 16

Index 112 A access panel 31 air baffle 28, 41 Altiris Deployment Solution 85 Altiris eXpress Deployment Server 85 ASR (Automatic Server Recov

Page 17 - Illustrated parts catalog

Index 113 HP ProLiant Essentials Foundation Pack 83 HP ProLiant Essentials Rapid Deployment Pack 85 HP Systems Insight Manager, overview 83 I I

Page 18

Index 114 specifications, DIMM 105 specifications, diskette drive 105 specifications, DVD-ROM drive 107 specifications, environmental 104 spe

Page 19

Customer self repair 12 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviç

Page 20

Customer self repair 13

Page 21 - System components

Customer self repair 14

Page 22

Customer self repair 15

Page 23

Customer self repair 16

Page 24

Illustrated parts catalog 17 Illustrated parts catalog Mechanical components Item Description Assembly part number Spare part number Customer

Page 25

Illustrated parts catalog 18 Item Description Assembly part number Spare part number Customer self repair (on page 6) 3 Hard drive blank 376383-

Page 26

Illustrated parts catalog 19 *Not shown 1Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you

Page 27 - Safety considerations

© Copyright 2004, 2007, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only

Page 28 - Preparation procedures

Illustrated parts catalog 20 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden

Page 29 - Power down the server

Illustrated parts catalog 21 System components Item Description Assembly part number Spare part number Customer self repair (on page 6) System

Page 30

Illustrated parts catalog 22 Item Description Assembly part number Spare part number Customer self repair (on page 6) b) PCI riser cage, with non-

Page 31 - SAS hard drive blank

Illustrated parts catalog 23 Item Description Assembly part number Spare part number Customer self repair (on page 6) 30 CD-RW/DVD-ROM drive, slim

Page 32 - Hot-plug SAS hard drive

Illustrated parts catalog 24 Item Description Assembly part number Spare part number Customer self repair (on page 6) 45 Smart Array E200 Controll

Page 33 - Hot-plug power supply

Illustrated parts catalog 25 3No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, m

Page 34 - DC power supply

Illustrated parts catalog 26

Page 35 - 6. Remove the power supply

Removal and replacement procedures 27 Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 To

Page 36 - Media drive or blank

Removal and replacement procedures 28 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system c

Page 37 - Hot-plug fan

Removal and replacement procedures 29 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Pr

Page 38 - Power supply cage assembly

Contents 3 Contents Customer self repair...

Page 39 - Removing the cache module

Removal and replacement procedures 30 1. Back up the server data. 2. Shut down the operating system as directed by the operating system documentati

Page 40 - Removing the battery pack

Removal and replacement procedures 31 NOTE: To access some components, you may need to remove the cable management arm. To access the product r

Page 41 - Air baffle

Removal and replacement procedures 32 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are popul

Page 42 - Processor fan bracket

Removal and replacement procedures 33 To replace the component, reverse the removal procedure. Power supply blank To remove the component: CAUTI

Page 43 - Front bezel

Removal and replacement procedures 34 3. Remove the hot-plug power supply. WARNING: To reduce the risk of electric shock or damage to the equip

Page 44 - Systems Insight Display

Removal and replacement procedures 35 4. Loosen the two thumbscrews on either side of the power cord. 5. Disconnect the power cord from the power s

Page 45 - Fan board

Removal and replacement procedures 36 WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies. Refer all m

Page 46 - Processor fan bracket plate

Removal and replacement procedures 37 2. Remove the component as indicated: To replace the component, slide the component into the bay until it is

Page 47 - Media drive ejector assembly

Removal and replacement procedures 38 To remove the component: 1. Extend or remove the server from the rack ("Extend the server from the rack&

Page 48

Removal and replacement procedures 39 6. Remove the power supply cage assembly. To replace the component, reverse the removal procedure. Battery-b

Page 49 - PPM retainer

Contents 4 Expansion slot covers...

Page 50 - Heatsink

Removal and replacement procedures 40 5. Remove the cache module. To replace the component, reverse the removal procedure. CAUTION: To prevent

Page 51

Removal and replacement procedures 41 To replace the component, reverse the removal procedure. Recovering data from the battery-backed write cache

Page 52 - Processor

Removal and replacement procedures 42 CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable cau

Page 53

Removal and replacement procedures 43 5. Remove the processor fan bracket ("Processor fan bracket" on page 42). 6. Remove all hot-plug f

Page 54

Removal and replacement procedures 44 6. Remove the five T-15 Torx screws and detach the front bezel. To replace the component, reverse the removal

Page 55

Removal and replacement procedures 45 7. Remove the Systems Insight Display. To replace the component, reverse the removal procedure. Fan board To

Page 56

Removal and replacement procedures 46 7. Remove the fan board. To replace the component, reverse the removal procedure. Processor fan bracket plat

Page 57 - Install the heatsink

Removal and replacement procedures 47 7. Remove the processor fan bracket plate. To replace the component, reverse the removal procedure. Media dr

Page 58

Removal and replacement procedures 48 8. Remove the ejector assembly. To replace the component, reverse the removal procedure. PPM To remove the c

Page 59 - Memory options

Removal and replacement procedures 49 5. Remove the PPM. IMPORTANT: PPM slots must be populated when processors are installed. If PPM slots are

Page 60 - Power supply backplane

Contents 5 PCI riser cage LED...

Page 61 - Hard drive backplane

Removal and replacement procedures 50 6. Remove the PPM retainer. To replace the component, reverse the removal procedure. Heatsink To remove the

Page 62 - PCI riser cage

Removal and replacement procedures 51 6. Remove the heatsink. To replace the heatsink: 1. Clean the old thermal grease from the processor with the

Page 63 - Expansion slot covers

Removal and replacement procedures 52 3. Install the heatsink. 4. Close and lock the heatsink retaining latches. 5. Install the air baffle. 6.

Page 64

Removal and replacement procedures 53 IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not functio

Page 65 - Expansion boards

Removal and replacement procedures 54 7. Open the processor retaining latch and the processor socket retaining bracket. 8. Using your fingers, rem

Page 66

Removal and replacement procedures 55 1. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.

Page 67 - Battery

Removal and replacement procedures 56 3. Press down firmly until the processor installation tool clicks and separates from the processor, and then r

Page 68 - System board

Removal and replacement procedures 57 6. Apply all the grease to the top of the processor in one of the following patterns to ensure even distributi

Page 69

Removal and replacement procedures 58 8. Close and lock the heatsink retaining latches. 9. Install the air baffle. 10. Install the access panel (

Page 70

Removal and replacement procedures 59 5. Remove the DIMM. To replace the component, reverse the removal procedure. Memory options You can expand s

Page 71

Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo

Page 72

Removal and replacement procedures 60 • Install DIMMs with the same speed. • Install memory in pairs (banks) beginning with banks farthest away f

Page 73

Removal and replacement procedures 61 6. Remove the power supply backplane. To replace the component, reverse the removal procedure. Hard drive ba

Page 74

Removal and replacement procedures 62 Hard drive backplane retainer To remove the component: 1. Power down the server (on page 29). 2. Extend or r

Page 75 - I/O fan bracket

Removal and replacement procedures 63 7. Remove the PCI riser cage. To replace the component, reverse the removal procedure. Expansion slot covers

Page 76

Removal and replacement procedures 64 To replace the component, reverse the removal procedure. Expansion slot covers (3, 4, and 5) To remove the co

Page 77

Removal and replacement procedures 65 5. Remove the expansion slot cover retainer. To replace the component, reverse the removal procedure. Expans

Page 78 - Power up the server

Removal and replacement procedures 66 5. Remove the expansion board. CAUTION: To prevent improper cooling and thermal damage, do not operate th

Page 79 - Cabling

Removal and replacement procedures 67 6. Remove the expansion board. CAUTION: To prevent improper cooling and thermal damage, do not operate th

Page 80 - Battery cabling for BBWC

Removal and replacement procedures 68 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default

Page 81 - Cabling 81

Removal and replacement procedures 69 11. Remove the processor fan bracket ("Processor fan bracket" on page 42). 12. Remove the hot-plug

Page 82 - Media drive bay cabling

Customer self repair 7 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces p

Page 83 - Diagnostic tools

Removal and replacement procedures 70 16. Open the processor retaining latch and the processor socket retaining bracket. 17. Using your fingers, r

Page 84 - Integrated Management Log

Removal and replacement procedures 71 20. Identify the eight alignment keys and keyhole locations. 21. Loosen the system board thumbscrew. 22. Re

Page 85 - SmartStart software

Removal and replacement procedures 72 a. Remove the processor socket protective cover. b. Open the processor retaining latch and the processor soc

Page 86 - HP Insight Diagnostics

Removal and replacement procedures 73 5. Close the processor retaining latch and the processor socket retaining bracket. 6. Clean the old ther

Page 87 - Diagnostic tools 87

Removal and replacement procedures 74 7. Apply all the grease to the top of the processor in one of the following patterns to ensure even distributi

Page 88 - Component identification

Removal and replacement procedures 75 I/O fan bracket These procedures apply to both the 6- and 12-fan configurations. If necessary, configuration-s

Page 89 - Front panel LEDs and buttons

Removal and replacement procedures 76 For ease of removal, invert the system board. To replace the component: 1. Install the I/O fan bracket: o 6

Page 90 - Rear panel components

Removal and replacement procedures 77 o 12-fan configuration 2. Secure the I/O fan bracket to the system board. 3. Install the system board. 4.

Page 91 - Rear panel LEDs and buttons

Removal and replacement procedures 78 14. Install the power supply cage assembly. 15. Install the access panel ("Access panel" on page 31

Page 92

Cabling 79 Cabling SAS hard drive cabling PCI SAS cabling to an HP Smart Array P400i Controller PCI SAS cabling to an optional expansion board cont

Page 93 - Item Description

Customer self repair 8 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richi

Page 94 - System maintenance switch

Cabling 80 Fan board cabling Battery cabling for BBWC

Page 95 - NMI functionality

Cabling 81 Systems Insight Display cabling Hard drive backplane power cabling

Page 96 - Systems Insight Display LEDs

Cabling 82 Media drive bay cabling PCIe x16 riser board power cabling

Page 97

Diagnostic tools 83 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving commo

Page 98 - SAS and SATA hard drive LEDs

Diagnostic tools 84 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each ev

Page 99 - PCI riser cage LED

Diagnostic tools 85 If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller

Page 100 - Battery pack LEDs

Diagnostic tools 86 • Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu pro

Page 101 - Item ID Color Description

Diagnostic tools 87 For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).

Page 102

Component identification 88 Component identification Front panel components Item Description 1 Media drive bay (IDE/diskette multibay) 2 Video

Page 103 - Fan board components

Component identification 89 Front panel LEDs and buttons Item Description Status 1 UID LED button Blue = Activated Flashing = System being re

Page 104 - Specifications

Customer self repair 9 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert wer

Page 105

Component identification 90 Rear panel components Item Description Color 1 Expansion slot 1 — 2 Expansion slot 2 — 3 Expansion slot 3 — 4

Page 106 - CD-ROM drive specifications

Component identification 91 All slots are non-hot-plug. PCI riser board expansion slot definitions Slot PCIe riser board Mixed PCIe/PCI-X riser

Page 107 - DVD-ROM drive specifications

Component identification 92 System board System board components (6-fan configuration) Item Description 1 Fan board connector 2 DIMM slots

Page 108 - Specification Value

Component identification 93 System board components (12-fan configuration) Item Description 1 Fan board connector 2 DIMM slots (1-4) 3 Po

Page 109 - Acronyms and abbreviations

Component identification 94 DIMM slots Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM

Page 110

Component identification 95 Position Default Function S5 Off Off = Power-on password is enabled. On = Power-on password is disabled. S6 Off Off

Page 111

Component identification 96 Systems Insight Display LEDs Status Amber= Failure Off = Normal IMPORTANT: If more than one DIMM slot

Page 112 - Index 112

Component identification 97 Systems Insight Display LED and color Internal Health LED color Status Processor failure, socket X (amber) Red One o

Page 113 - Index 113

Component identification 98 Systems Insight Display LED and color Internal Health LED color Status Power supply X (amber) Red Power supply X has

Page 114 - Index 114

Component identification 99 SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On,

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