HP Media Center m7100 - Desktop PC Manuel d'utilisateur

TELL ME ABOUT……IP Office Solutionsv9.1

IP Office 9.0 PositioningSMB Mid-Market2 users2501,000platform capacity502,000 + usersEnterpriseplatform capacity9.0‘sweet spot’Micro Small & medi

IP 500SD CARD • System software • System configuration • Licence key activation • System Status Application • Basic Edition An optional SD Card can a

UNIFIED COMMUNICATIONS MODULE (1 PER IP500V2)Removes the need for an external server and Microsoft server licencesOREXTERNAL APPLICATIONS SERVE

Base cards can support a daughter card for additional capacity and functionality. (Excluding the 4 Port Expansion Card)BASE CARDSCOMBINATION CARDSDo n

TRUNKS: CARDS & LICENSINGCARD DESCRIPTION AVAILABLE LICENCESATM4 ANALOGUE LINE CONNECTIVITY4 analogue lines N/ABRI 4 ISDN2E TRUNK CARD2 ISD

EXPANSION MODULESIncrease overall solution capacity Up to 8 expansion modules are supported as standard. The 4 port expansion card increases capacity

Server Edition (including Virtualisation)Mid-market organisations face different challenges and have different needs to large enterprise. They are exp

EXAMPLE OF A SERVER EDITION MULTI-SITE NETWORKOptional one-X Portal Server Secondary optional server (for additional scalability and/or resiliency)IP

Avaya SBCE is a single solution providing SIP-based security functionality across two key areas:1) STANDARDS-BASED SECURE SIP TRUNKING FOR AURA OR IP

AVAYA SBCE BRINGS A NEW LEVEL OF SIP SECURITY THROUGH: BEWARE - TOLL FRAUDBillions lost by enterprises every year through inadequately secured SIP tru

Westcon is a value added distributor of category-leading unified communications, infrastructure, data centre and security solutions with a global netw

FOR SMALL BUSINESSES WHERE SUPERIOR CUSTOMER SERVICE IS IMPERATIVERESILIENCY IN MULTI-SITE ENVIRONMENTS SUPERIOR MOBILITY FEATURESPREFERRED EDITIONFOR

FOR BUSINESSES REQUIRING CALL CENTRE CAPABILITIESTO GATHER CUSTOMER INTELLIGENCEADVANCED EDITION • Centralised management and user licensing • Central

CAPABILITIES BASIC EDITIONESSENTIAL EDITIONPREFERRED EDITIONSERVER EDITIONADVANCED EDITIONKey System Functionalityü û û ü ûIP PBX Functionalityû ü ü ü

CAPABILITIES BASIC EDITIONESSENTIAL EDITIONPREFERRED EDITIONSERVER EDITIONADVANCED EDITIONBasic Call Controlû ü ü ü üIM, Presence, Directoryû û ü ü üC

ACCESS TO PERSONAL, CORPORATE AND EXTERNAL DIRECTORIES(LDAP/Active Directory)SUPPORTS A CITRIX/TERMINAL SERVER INFRASTRUCTURE OR APPLE MAC COMPUTERSSI

Mobile WorkerKey functionalityUnread IM’sYour status and availabilityVoicemail statusOne-X Mobile in IP Office 9.0 is a SIP client.INCLUDES ONE-X MOB

Tele WorkerINTUITIVE GRAPHICAL USER INTERFACE • Efficient handling of calls • Easy access to personal, corporate and external directories (LDAP/Activ

Power User‘ONE NUMBER’ ACCESSINTUITIVE DESKTOP INTERFACEPRESENCEREMOTE WORKING IP Office Voice Compression Module is requiredTEXT-TO-SPEECHRequires Pr

PSTNPSTNLocation 1 Location 2IP Oce Preferred EditionSmall Community Networking (SCN)Many small businesses are spread across a number of offices, eac

Advanced Messaging - Voicemail ProFor new businesses, Voicemail Pro is included with IP Office Preferred Edition. • Allows message handling for indivi

About Westcon Group5 Global Coverage6 How Westcon supports its resellersIntroduction to IP Office 7 Why IP Office for the Mid-Market?8 IP Office O

Microsoft IntegrationIP OFFICE LYNC PLUGIN • Provides telephony capabilities for Lync via IP Office • Works with Lync Server-side (on-premise) or Offi

IP OFFICE OUTLOOK PLUGIN“Since the majority of knowledge-based employees spend most of their time within Outlook composing and answering emails, sched

Audio ConferencingIP Office comes with an in-built audio conference bridge as standard, enabling businesses to eliminate the cost of out-sourced confe

Avaya Flare™ Experience for iPad and Windows • Phone calls, instant messages, presence, enterprise contacts and e-mail, all from the same interface •

ReceptionistProvides the tools to enable efficient and effective call handling for single sites or multiple locations. • Minimal training, intuitive a

one-X Portal • Accessed via web browser • Single server solution • Included with Office Worker, Tele Worker & Power User • Citrix/terminal server

Video Softphone • Included with Tele Worker and Power User • Support of wireless headsets with full hook-switch • Reduce cost by Routing calls over th

one-X MobileTwo applications delivering mobile benefits depending on the need of the employee • one-X Mobile Essential: • one-X Mobile Preferred: ON

IP Terminals 1600 SeriesFor the value-oriented customer32 button module available1616-ISUITABLE FOR RECEPTIONISTS:SUITABLE FOR OFFICE WORKERS:1608-I1

IP Terminals 9600 SeriesFor more advanced communication needs9641GTouch screenBluetooth enabledSUITABLE FOR RECEPTIONISTS:FULL COLOUR BACKLIT DISPLA

About Westcon GroupWestcon is a value added distributor of category-leading unified communications, infrastructure and security solutions with a globa

1403No headset portDigital Terminals 1400 SeriesFor the value-oriented customerSUITABLE FOR OFFICE WORKERS:FIXED FEATURE KEYS FOR COMMON TASKSMESSAGE

For more advanced communication needs9504Digital Terminals 9500 SeriesNortel 1100 and 1200 series although EoS can be supported on IP Office. Provides

B100 Audio Conference PhonesFor hands-free conference calls with crystal clear voice qualityOMNISOUND 2.0ANALOGUE CONNECTIONExcept B179 (SIP)OPTIONAL

3641INDUSTRY-STANDARD 802.11 COMPATIBILITYBACKLIT DISPLAY4 HRS TALK TIME, 80 HRS STANDBYUp to 8 hours talk time and 160 hours standby on ultra extende

D100 SIP DECT • Wireless solution utilising DECT 6.0 technology to provide high quality voice communication • Can be expanded with repeaters to cover

D160 HANDSETCOMES WITH: • D160 Handset for EMEA DECT • Belt Clip • Charger • Battery • Charger Power Supply (with international plug adaptors)6 HOURS

IP DECT • Delivers secure, high-quality wireless voice communications to mobile employees within a building or across a campus. • Lightweight wireles

3725 AND 3749 TERMINALSFULL COLOUR DISPLAYHALF-DUPLEX SPEAKER PHONEGRAPHICAL USER INTERFACE5-WAY NAVIGATION KEYBLUETOOTH HEADSET COMPATIBLELIQUID &

Analogue Terminals ENTERPRISE 98390-AVAVAYA GEMINI BASICDEDICATED IP OFFICE MESSAGE WAITING INDICATORLOCKING MUTE BUTTON WITH LED INDICATORLAST NUMBER

DOOR ENTRY SYSTEMHOTEL PHONE 9281-AVFULL LENGTH PRINTABLE INLAY CARD FOR LOGO AND MEMORY DIAL ICONS10 NON-VOLATILE MEMORIESMODEM PORTMF ONLYELR/TBR SW

Global CoverageEUROPEAN FOCUS...In-country presenceRepresentative OFAC countriesJV countriesLogistics CentreShip-to countriesWestcon Group has over 10

Spectralink - DevConnect certified handsetsSpectralink is a global leader in wireless telephony solutions for the workplace. Office-based employees ca

Headsets & SpeakerphonesThe successful deployment of headsets can have an impact on the adoption of UC within an organisation. Key to positioning

VENDORHow to use the headset section of this guide?NOISE CANCELLATIONReduces disturbing background noise such as trafc, wind or surroundingconversati

SPEAK 510MOTION UCVOYAGER LEGENDCALISTO 620Best audio devices to recommendPRESENCE UCMOTION UCVOYAGER LEGENDPRESENCE UCFLEXIBLE WORKER (POWER USER)MOB

HOME WORKERSPEAK 510MOTION UCBLACKWIRE SERIESVOYAGER LEGENDCALISTO 800700 onlyPRESENCE UCSH SERIESEVOLVE 65 UCWESTCON: TELL ME ABOUT... AVAYA IP OFFIC

BIZ 2300ENCORE PROBLACKWIRE 500depending on variantSH SERIESSC 630/660 USB CTRLEVOLVE SERIESdepending on variantDESK-BOUND OFFICE WORKERS AND CALL CEN

SAVI 430/440OFFICE WORKER (ROAMING)PRO 9400 SERIESDW SERIESSAVI 700 SERIES9470 onlyPRO 900depending on variantWESTCON: TELL ME ABOUT... AVAYA IP OFFIC

BIZ 2400 Series • Connects to a desk phone • Great comfort for all day use • Surgical steel parts and a Kevlar-reinforced cord provide maximum streng

BIZ 2300 Series • Connects to desk phones • HD Voice/Wideband speaker performance and best-in-class noise cancellation • Light-weight yet durable cons

PRO 900 Series • Deskphone ( Jabra PRO 920) or softphone / UC platform (Jabra PRO 930) options available • Lightweight, simple and intuitive design •

How Westcon supports its resellersWestcon is dedicated to supporting its resellers’ businesses, and we aim to make working with us an enjoyable and pr

PRO 9460 / 9470 • Connects to a desk phone, softphone or mobile phone • Superior sound with HD Voice to ensure clarity of conversations • Microphones

MOTION UC • Superior sound with HD Voice to ensure clarity of conversations • Noise-cancelling microphone technology filters out background noise for

SPEAK 510 • Connects to a softphone, smartphone, tablet or headset • Also connects wirelessly to tablets and smartphones via Bluetooth • Ideal for one

Encore Pro • Wideband audio for clearer conversations • Ultra noise-cancelling microphone filters out background noise • Low-sitting extendable microp

Blackwire 435 • Modular design gives end users a choice of mono or stereo audio options and wearing styles • Low profile design • Durable, portable de

Blackwire 700 Series • Versatile UC headset that offers high-quality PC audio and seamless Bluetooth connectivity to mobile phones and tablets • Smart

Savi 430 • DECT technology built-in to the USB adapter • Wideband audio • Excellent battery life with adaptive power usage for extended talk time. •

Savi 700 Series • Connects to a desk phone, softphone or mobile phone • Automatically routes mobile calls to the mobile phone or headset • Transfer au

Voyager Legend • Tap the Voice button on the mic boom and use voice control to check battery level, connection status, and more. Ask “What can I say?”

Calisto 620 • Portable wireless UC speakerphone that instantly transforms a laptop or smartphone into a high-quality conferencing device • Small and l

Introduction to IP Office HERE TO STAY (AND GROW!)Avaya is heavily focused on the Mid-Market opportunity, ensuring that business partners and end-user

DW Pro 1 and 2DW Office • Unique Premium Design – Crafted for comfort • High Comfort Wearing Style with perfect adjustment for the ear for a full day

CIRCLE™ Series - SC 230 and SC 260Presence UC • Best-in-class comfort – CircleFlex patent-pending dual-hinge ear cup system that adapts seamlessly to

SH SeriesCC Series • Sennheiser Voice Clarity - wideband sound for a more natural experience • Ultra noise cancelling microphone filters out ambient s

Century™ Series - SC 630/660 USB CTRL • Premium designed headset optimised for flexibility • Sennheiser voice clarity • Optimum speech clarity through

Systems Status Application - SSAIP Office Web ManagerDiagnostic tool for system managers and administrators to monitor and check the status of IP Offi

• Highly secure business quality video • Works with room systems • Robust mobile client capabilities • Incremental revenue via expanded, high-margin

SCOPIA XT4200Offers outstanding value and cost-effective HD video communications specifically designed for the needs of smaller and mid-sized confere

TOUCH TO CALLIntegrated corporate directory, IP address, E.164 or SIP URISELECT VIDEO SOURCESCONTROL CAMERA PTZSTART OR STOP RECORDING AND STREAMINGEX

Desktop Video CommunicationsSCOPIA XT EXECUTIVE 240 All-in-one desktop video conferencing system and PC displayHD CAMERA24-INCH FULL HD LED DISPLAY 16

Mobile CommunicationsSCOPIA MOBILEEnterprise-grade mobile video application enabling HD video conferencing and data collaboration with the nearly two

IP Office OverviewA FLEXIBLE & FEATURE-RICH UC SOLUTION FOR SMALL TO MIDSIZE BUSINESSESSMEs want simplified Unified Communications that will enabl

Single access point for managing all video conferencing devices including third-party endpoints, infrastructure devices such as MCUs and gateways, and

ECS provides gatekeeper functionality and everything required to simply and easily define, control, and manage voice, video and data traffic over IP n

Hybrid architecture with powerful video accelerator components to deliver unmatched density and minimise the power and rack space required. Video Infr

SCOPIA TIP GATEWAYScopia Elite MCUs in conjunction with the Scopia TIP Gateway provide a truly interoperable, multi-vendor, multi-stream immersive tel

SCOPIA PATHFINDER FIREWALL TRAVERSALComplete firewall and NAT traversal solution enabling secure connectivity between enterprise networks and remote s

SIP GATEWAYTLS, SRTP, H.235 AES ENCRYPTION BETWEEN SIP AND H.323 NETWORKSSIP ICE, IBM STUN / TURN, H.460 FIREWALL TRAVERSALExtends the reach of IBM Sa

• Targeted at existing or potential IP Office customers with 5 to 100 agents, with typically between 50 and 500 users • Superior customer service an

IPOSS is mandatory for IPOCC and should be quoted with EVERY IPOCC solution.SERVICES/IPOSSSELL INSTALL1 x APSS for IPOCC 1 x ASPS in IPOCCCERTIFICATIO

• Targeted at existing or potential IP Office customers with up to 250 agents, with typically up to 2000 users • Superior customer service and inter

IPOSS is mandatory for ACCS and should be quoted with EVERY ACCS solution.SERVICES/IPOSSSELL INSTALL1 x APSS + 1 x APDS for ACCS 1 x ASPS in ACCSCERTI

PRODUCTIVE REGARDLESS OF LOCATIONUsers can work anytime and anywhere; from home, on the road, from a hotel room or abroad, and still have access to al

Positioning contact centre solutions for IP OfficeIP OFFICE CONTACT CENTER CONTACT CENTER SELECTSupporting the business Key for the business5 to 100 a

Customer Call Reporter (CCR) Agents & SupervisorsEnables supervisors to effectively manage agents in order to maximise revenue opportunities and e

Avaya’s data solutions offer a comprehensive portfolio of products that enable organisations to build networks that are always-on. Avaya NetworkingETH

WESTCON: TELL ME ABOUT... AVAYA IP OFFICE SOLUTIONS 93Why Avaya Networking Solutions?FUTURE PROOF SOLUTIONS • Cost-effective evolution to the network

WESTCON: TELL ME ABOUT... AVAYA IP OFFICE SOLUTIONS 94Ethernet Edge Switching Solutions for IP OfficePrice & PerformanceScale & Functionality

WESTCON: TELL ME ABOUT... AVAYA IP OFFICE SOLUTIONS 95ERS 4000 SERIESERS 4500 SERIESStackable Chassis system providing high-performance, convergence-

CALL ACCOUNTING & CALL CONTACT CENTRE SOLUTIONSMESSAGINGUNIFIED COMMUNICATIONSAvaya Select Product Program WESTCON: TELL ME ABOUT... AVAYA SMALL A

3rd Party Vendor SolutionsAdvaTel InTouchINCORPORATES BOTH INTERNAL AND EXTERNAL CONTACTSINDICATES YOUR AVAILABILITY TO BOTH INTERNAL AND EXTERNAL CON

Global HeadquartersTarrytown, New York, USATel: +1 914 829 7000Fax: +1 914 829 7137www.westcongroup.comNorth AmericaTarrytown, New York, USA+1 914