HP Pavilion 6500 - Desktop PC Informations techniques

HP Pavilion dv6500 Entertainment PCMaintenance and Service Guide

Category Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured Intel Northbridge/Southbridge: nVidia MCP67D √ Northbrid

5Setup UtilityStarting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows®

Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation andselection

Using advanced Setup Utility featuresThis chapter describes the Setup Utility features recommended for all users. For more information aboutthe Setup

Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a p

6SpecificationsComputer specifications Metric U.S.DimensionsHeight (front to back)4.09 cm 1.61 inWidth 35.71 cm 14.06 inDepth 25.71 cm 10.12 inWeight

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB* 80-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70 mm

DVD±RW and CD-RW Super Multi Double-LayerCombo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODE

System DMA specifications, IntelHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct

System DMA specifications, AMD discrete and UMAgraphicsHardware DMA System functionDMA4 Direct memory access controllerSystem DMA specifications, AMD

Category Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured IntelPanel15.4-inch, WXGA BrightView √ √ √ √Memory2 SODIMM slots

System interrupt specifications, IntelHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 Casca

System interrupt specifications, AMD discretegraphicsHardware IRQ System functionIRQ0 High precision event timerIRQ1 Standard 101-/102-Key or Microsof

System interrupt specifications, AMD UMA graphicsHardware IRQ System functionIRQ0 High precision event timerIRQ1 Standard 101-/102-Key or Microsoft® N

System I/O address specifications, IntelI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 -

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

System I/O address specifications, AMD discrete andUMA graphicsI/O address (hex) System function (shipping configuration)0000 - 0008 DMA controller000

I/O address (hex) System function (shipping configuration)30D0 - 30DF Standard Dual Channel PCI IDE Controller30E0 - 30E3 (UMA only) Standard Dual Cha

System memory map specifications, IntelSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48

System memory map specifications, AMD discretegraphicsSize Memory address System function128 KB 000A0000-000BFFFF nVidia GeForce8400M GS16 KB B0000000

System memory map specifications, AMD UMAgraphicsSize Memory address System function128 KB 000A0000-000BFFFF nVidia MCP67M16 KB B0000000-B0003FFF HDA

Category Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured IntelMicrophone2 omnidirectional, dual-array microphones,with be

7Screw listingThis section provides specification and reference information for the screws and standoffs used in thecomputer. All screws and standoffs

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head widthBlack 4 5.0 mm 2.0 mm 5.0 mmWhere used:(1) Two screws (secured by C-clips) that

Phillips PM3.0×4.0 screwColor Quantity Length Thread Head widthSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket to

Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthSilver 11 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to the s

Where used: One screw that secures the power button board to the fan/heat sink assemblyWhere used: 4 screws that secure the display hinges to the disp

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head widthBlack 23 7.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical drive to

Where used: 2 screws that secure the display assembly to the computerWhere used: 9 screws that secure the top cover to the computerWhere used: 3 screw

Where used: 2 screws that secure the top cover to the computerPhillips PM2.5×7.0 screw 119

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head widthBlack 11 5.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the switch cover to the c

Where used: 6 screws that secure the display bezel to the display assemblyWhere used: One screw that secures the top cover to the computerWhere used:

Category Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured Intel RJ-45 (Ethernet, includes link and activitylights)√ √ √ √

Phillips PM2.5×2.0 screwColor Quantity Length Thread Head widthSilver 5 2.0 mm 2.5 mm 7.0 mmWhere used: 2 screws that secure the speaker assembly to t

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head widthSilver 18 4.0 mm 2.5 mm 5.0 mmWhere used: 6 screws that secure the display panel to the

Where used:(1) Four screws that secure the ExpressCard assembly to the computer(2) Two screws that secure the USB/power connector board to the compute

Hex HM5.0×9.0 standoffColor Quantity Length Thread Head widthSilver 2 9.0 mm 2.5 mm 5.0 mmWhere used: 2 standoffs that secure the top cover to the com

Phillips PM2.0×2.0 screwColor Quantity Length Thread Head widthSilver 2 2.0 mm 2.0 mm 4.0 mmWhere used: 2 screws that secure the Bluetooth module to t

Phillips PM2.5×5.0 captive screwColor Quantity Length Thread Head widthBlack 3 5.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the fan/heat sink

Phillips 2.5×4.0 captive screwColor Quantity Length Thread Head widthSilver 1 4.0 mm 2.5 mm 5.0 mmWhere used: One captive screw (secured by a C-clip)

8Backup and RecoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe

Back up suggestions●Create system restore points using the Windows System Restore feature.●Store personal files in the Documents folder and back up th

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Category Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured Intel Memory module √ √ √ √ Optical drive √ √ √ √ WLAN module

Reinstalling software programs and driversIf a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Managerall

Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failure orinstability. Recovery Man

Deleting the recovery partition on the hard driveThe Recovery Manager Advanced Options menu provides the option of deleting the recovery partition,whi

9Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left cha

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7

10Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

11RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law

2External component identificationDisplay componentsItem Component Description(1)Internal display switch* Turns off the display if the display is clos

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD

IndexSymbols/Numerics1394 port, location 14AAC adapter, spare partnumbers 30, 32, 38administrator password 95advanced Setup Utilityfeatures 94antenn

S-Video-out 138Universal Serial Bus (USB) 138connectors, serviceconsiderations 40DDiagnostics menu 95Digital Media Slot 14Digital Media Slot light 14d

headphone jacklocation 13pin assignments 135headset, spare part number 30, 31hingeremoval 71spare part number 25, 32, 72hinge coverremoval 71spare pa

external monitor port 14HDMI 14monitor port 14product description 4Universal Serial Bus (USB) 14, 15power button 10power button boardremoval 64spare p

switch coverremoval 61spare part number 19, 35, 61system boardremoval 82spare part numbers 22, 35, 36, 38, 82System Configuration menu 95system DM

Top componentsLightsItem Component Description(1)Power lights (2)* ● On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The co

KeysItem Component Function(1)esc key Displays system information when pressed in combinationwith the fn key.(2)fn key Executes frequently used system

Buttons, speakers, and fingerprint readerItem Component Description(1)Power button*●When the computer is off, press the button to turn onthe computer.

Item Component Description(6)Play/pause button Plays or pauses the disc.(7)Next/fast forward button●Plays the next track or chapter when pressed once.

© Copyright 2007 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

TouchPadItem Component Function(1)TouchPad light●Blue: TouchPad is enabled.●Amber: TouchPad is disabled.(2)TouchPad* Moves the pointer and selects or

Front componentsItem Component Function(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off o

Left-side componentsItem Component Function(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desi

Item Component Function● xD-Picture Card (XD) Type H●xD-Picture Card (XD) Type MRight-side componentsItem Component Function(1)ExpressCard slot Suppor

Bottom componentsItem Component Function(1)Battery bay Holds the battery.(2)Battery release latch Releases the battery from the battery bay.(3)Vents (

3Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca

Computer major componentsItem Description Spare part number(1) Display assemblies 18 Chapter 3 Illustrated parts catalog

Item Description Spare part number 15.4-inch, WXGA, BrightView, display assembly for use only with computer models equippedwith a camera (includes ca

Item Description Spare part number ● Thailand 441427-281 ●Turkey441427-141 ● The United Kingdom 441427-031 ● The United States 441427-001 For use

Item Description Spare part number(7) Top cover trim For use only in full-featured models 431421-001 For use only in defeatured models 431420-001(8

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number Processor bracket (not illustrated) For use with 7.9 processors 450370-001 For use with 8.1 processors 450371-00

Item Description Spare part number 120-GB, 5400-rpm 446498-001 80-GB, 5400-rpm 446497-001 60-GB, 5400-rpm 446496-001(19) WLAN modules Intel 802.11

Item Description Spare part numberFrance, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,Greece, Grenada, Guadeloupe, Guatemala, Gui

Item Description Spare part number ● HD-ROM Super Multi Double-Layer Combo Drive with LightScribe 448006-001 ●CD-RW and DVD-ROM Combo Drive449937-001

Item Description Spare part number(6) Wireless Antenna Kits For use only with computer models equipped with an 802.11a/b/g/n WLAN module(includes 3 tr

Item Description Spare part number Plastics Kit:438368-001(1)ExpressCard slot bezel(2)Hard drive cover (includes 2 captive screws, secured by C-clips)

Cable KitItem Description Spare part number Cable Kit:446519-001(1)LED board cable(2)Power button board cable(3)USB/power connector board cable(4)Audi

Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive bracket) 250-GB, 5400-rpm 453775-001 200-GB, 4200-rpm 45186

Miscellaneous partsDescription Spare part numberAC adapters:90-W non-PFC AC adapter432309-00190-W PFC AC adapter 453198-00165-W non-PFC AC adapter 402

Description Spare part numberSouth Korea 394279-AD1The People's Republic of China 394279-AA1Switzerland 394279-BG1Taiwan 394279-AB1The United Kin

iv Safety warning notice

Spare partnumberDescription394279-AD1 Power cord for use in South Korea394279-AR1 Power cord for use in South Africa394279-BB1 Power cord for use in I

Spare partnumberDescription434896-001 Fan/heat sink assembly for use only with computer models equipped with discrete graphics subsystemmemory (includ

Spare partnumberDescription441426-001 Keyboard for use in the United States with Best Buy computer models441427-001 Keyboard for use in the United Sta

Spare partnumberDescription445170-001 ExpressCard Kit (includes software CD)446476-001 System board for use only with computer models with Intel proce

Spare partnumberDescription446519-001 Cable Kit (see Cable Kit on page 28 for more Cable Kit component information)446521-001 Fan/heat sink assembly f

Spare partnumberDescription450802-001 AMD Turion TL-58 processor (1.9-GHz, 1-MB L2 cache)450803-001 AMD Turion TL-60 processor (2.0-GHz, 1-MB L2 cache

Spare partnumberDescription452636-B31 Keyboard for use in the Netherlands and Europe with Best Buy computer models452636-DH1 Keyboard for use in Finla

4Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Table of contents1 Product description2 External component identificationDisplay components ...

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 83 screws and standoffs, in 12 different

BatteryDescription Spare part number12-cell, 8.80-Ah Li-ion battery 451864-0016-cell, 2.55-Ah Li-ion battery 446507-0016-cell, 2.20-Ah Li-ion battery

Camera moduleNOTE: If it has been determined that the camera module is the component that must be replaced tocomplete the computer repair, the display

6. Release the display bezel top edge (3).7. Release the camera module (1) from the display enclosure as far as the camera module cable allows.8. Disc

Display inverterNOTE: If it has been determined that the display inverter is the component that must be replaced tocomplete the computer repair, the d

6. Release the display bezel bottom edge (3).7. Release the display inverter (1) as far as the display panel cable and the backlight cable allow.8. Di

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number250-GB, 5400-rpm 453775-001200-GB, 4200-rpm 4

Component replacement procedures ... 45Serial number ...

4. Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer.5.Remove the hard drive from the hard drive bay.6.If it is

Computer feetDescription Spare part numberRubber Kit (includes base enclosure rubber feet and display bezel screw covers) 431430-001The computer feet

3. Lift the left side of the cover (2), swing it to the right, and remove the cover. The memory/WLANmodule compartment cover is included in the Plasti

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwordsand CMOS settings to be cleared.Descrip

WLAN moduleDescription Spare part numberIntel 802.11a/b/g/n WLAN modules:●For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, B

Description Spare part numberNepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,Norway, Oman, Palau, Panama, Papua Ne

3. Remove the WLAN module (4) by pulling it away from the slot at an angle.NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insta

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberFor use in computer models with Intel

4. Use the disc tray frame to slide the optical drive (3) out of the computer.5.If it is necessary to replace the optical drive bracket, position the

Switch coverDescription Spare part numberSwitch cover (includes LED board and cable) 446512-001Before removing the switch cover, follow these steps:1.

System memory map specifications, AMD UMA graphics ... 1117 Screw listingPhillips PM2.0×5.0 ca

4.Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.5. Release the zero insertion force (ZIF) connector (1) t

Speaker assemblyDescription Spare part numberSpeaker assembly 431447-001Before removing the speaker assembly, follow these steps:1.Shut down the compu

Power button boardDescription Spare part numberPower button board (includes power button board cable) 431437-001Before removing the power button board

KeyboardFor use only with computer models not sold at Best Buy:Belgium441427-A41 The Netherlands and Europe 441427-B3The Czech Republic 441427-211 Por

Remove the keyboard:1.Turn the computer upside down, with the front toward you.2.Remove the four Phillips PM2.5×7.0 screws that secure the keyboard to

8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboardcable (2) from the system board.9.Remove the keybo

Display assemblyDescription Spare part number15.4-inch, WXGA, BrightView, display assembly for use only with computer models equipped with acamera (in

2.Remove the Phillips PM2.5×7.0 screws that secure the display assembly to the computer.3.Turn the computer display-side up, with the front toward you

8. Remove the display assembly (2).9.If it is necessary to replace the display bezel or any of the display assembly internal components,remove the fol

11. Remove the display bezel (3). Display bezels are available using spare part numbers 446483-001(for use only with computer models equipped with a c

Battery ... 141Display ..

16. Remove the display hinges (3). The display hinges are available using spare part number431395-001.17.If it is necessary to replace the wireless an

22. Remove the microphone cables (3) from the display enclosure. The microphones and cables areavailable using spare part number 431393-001.23. If it

Top coverDescription Spare part numberFor use only in computer models with Intel processors: ●Equipped with a fingerprint reader (includes TouchPad a

2. Disconnect the power button board cable (2) and the LED button board cable (3) from the lowinsertion force (LIF) connectors on the system board.3.R

6.Remove the following:(1) Three Phillips PM2.5×2.0 screws in the optical drive bay(2) One Phillips PM2.5×5.0 screw on the rear edge of the base enclo

10. Remove the top cover trim (1). The top cover trim is available using spare part number431421-001.11. Lift the rear edge of the top cover (2) until

Bluetooth moduleDescription Spare part numberBluetooth module (includes Bluetooth module cable) 412766-002Before removing the Bluetooth module, follow

3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.ExpressCard assemblyDescription Spare part numberExpressCard

Remove the ExpressCard assembly:1. Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.2. Remove the ExpressCard slot

USB/power connector boardDescription Spare part numberFor use only with computer models using a 90-watt AC adapter 446524-001For use only with compute

1Product descriptionCategory Description Discretegraphics,AMDUMAgraphics,AMDFull-featured,IntelDefeatured IntelProductNameHP Pavilion dv6500 Entertain

3. Disconnect the USB cable (3) and the power connector cable (4) from the USB/power connectorboard.4.Remove the USB/power connector board.Reverse thi

4.Remove the battery (see Battery on page 46).5.Remove the following components:a.Hard drive (see Hard drive on page 51)b.Optical drive (see Optical d

2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure.3. Use the optical drive connector (1) to lift the

8. Disconnect the power connector cable (1) and the USB board cable (2) from the system board. TheUSB/power connector board cable is included in the C

Audio boardDescription Spare part numberFor use in full-featured models (includes audio connectors, audio board cable, and infrared lens) 446523-001Fo

3. Remove the audio board (3) by lifting it straight up.Reverse this procedure to install the audio board.Fan/heat sink assemblyNOTE: All fan/heat sin

Before removing the fan/heat sink assembly, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernati

4. Remove the fan/heat sink assembly (4).NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between thefan/heat sink asse

Description Spare part number2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) 455515-0011.86-GHz processor (1-MB L2 cache, 533-MHz FSB) 453773-0011.50-

h.Audio board (see Audio board on page 86)i.USB/power connector board (see USB/power connector board on page 81)j.System board (see System board on pa