HP ProLiant DL370 G6 Spécifications rapides Page 6
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Service and Support
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage IT and infrastructure solutions. This way, HP proposes services solutions that include more than
just uplift of base warranty. You can get the support you need by choosing from one of a number of service packaged solutions we have designed to address wider set of customer support needs:.
HP Technology Services meets business challenges with services offered in three packages -
Optimized Care Package, Standard Care Package, and Basic Care Package
- available for each product
group. Such packaged solutions enable customers to optimize technology operations, minimize risk and drive better business outcomes with easy-to-buy, easy-to-use scalable support packages for
servers, storage, networking and software.
Optimized Care
Optimized Care Package: Supports maintaining servers at optimum performance availability
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN
HP Installation and Startup for Insight Control Software
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series servers or HP BladeSystem servers
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-
9972ENW.pdf
3-Year HP Critical Advantage
Provides end-to-end infrastructure support solution for business critical applications running on virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and continuously
improve their IT environment
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-1772ENW
Additional Services
: Microsoft or Linux or VMware education courses + Facility & technology environmental assessment services + Energy Efficiency Design, Factory Express
Standard Care
Standard Care Package: Package that maintains high level of server availability
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN
HP Installation and Startup for Insight Control Software
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series servers or HP BladeSystem servers
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-
9972ENW.pdf
3-Year HP 6 hour Hardware Support Onsite Call-to-Repair Service
Provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within 6 hours of the initial service request to
the HP Global Solution Center
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EN.pdf
3-Year , HP 24x7 Software Support for Insight Control
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series servers or HP BladeSystem servers
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6645EEE.pdf
Additional Services
: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up, and Software Support; Install and Startup Services for Insight Control; Microsoft or Linux or
VMware education courses; +30 Proactive Select Credits, Factory Express
Basic Care
Basic Care Package: delivers minimum recommended support service level
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series servers or HP BladeSystem servers
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf
Additional Services
: Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware Installation & Start Up and Software Support); +10 Proactive Select Credits, Factory Express
Insight Remote Support
The packages include HP Insight Remote Support that uses proven technology to deliver secure, reliable 24x7 remote monitoring, diagnoses, and problem resolution. It is available at no additional cost to
all warranty, HP Care Pack Service, and service agreement customers.
For more information
To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales representative or HP Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant
QuickSpecs
HP ProLiant DL370 Generation 6
Service and Support
DA - 13242 Worldwide QuickSpecs — Version 48 — 1/13/2012
Page 6
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