HP xw6600 Guide de dépannage

HP xw Workstation seriesSetup and Troubleshooting Guide

Product documentationTable 1-3 Product documentationTopic LocationHP user documentation, whitepapers, and third-partydocumentationFor the latest onli

Product diagnosticsTable 1-4 Product diagnosticsTopic LocationDiagnostics tools The HP Vision Field Diagnostics utility can be downloadedfrom the HP

Product updatesTable 1-5 Product updatesTopic LocationSoftware, BIOS, and driverupdatesSee http://www.hp.com/go/workstationsupport to verify thatyou

2 Setting up the HardwareThis chapter provides information on setting up of the workstation hardware.Quick setupWARNING! To reduce the risk of electri

To rapidly set up your workstation hardware, complete the following steps:1. After unpacking your HP Workstation, locate an accessible workspace to se

●Never restrict the incoming or outgoing airflow of the computer by blocking any vents or air intakes.Figure 2-2 Workstation ventilationEach HP Works

Front panel componentsFigure 2–3 is for reference only, and shows examples of different workstation series. Your HPworkstation might look different.Fi

Rear panel componentsFigure 2–4 is for reference only and show examples of rear panel connectors that might be located onyour workstation. Your HP wor

Item Symbol Description Item Symbol Description7 RJ-45 network connector 16 SAS ConnectorNOTE: Might not be available on allworkstations.8 Parallel

5 Access panel keyNOTE: Not all workstations models have the key lock.6 PCI expansion slot access openings (each slot opening typically covered with b

Copyright Information© 2007-2010 Copyright Hewlett-PackardDevelopment Company, L.P.Tenth Edition: January 2010Part number: 361756-401WarrantyHewlett-P

3 Setting up the operating systemThis chapter provides setup and update information for the workstation operating system. It includesthese topics:Topi

Setting up the Microsoft operating systemNOTE: If you ordered a downgrade from Windows 7 or Windows Vista to Windows XP Professionaloperating system,

Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize

Installing and customizing Red Hat-enabled workstationsLinux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterpris

Determining current BIOSTo determine the current BIOS of the workstation during system power up:1. Wait for F10=setup to appear on the lower right cor

Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1. Go to http://www.hp.com/go/workstationsupport.

4 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me

Ordering backup softwareIf you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the s

Restoring Windows XP ProfessionalThis section describes how to restore the Windows XP Professional operating system.NOTE: The workstation must have a

Creating HP Backup and Recovery (HPBR) mediaNOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation onthe Suppleme

Table of contents1 Locating HP resources ...

Restoring the operating systemCAUTION: Before you restore the operating system, back up your data.When you run RestorePlus! from media, the process de

NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstationexperiences a hard drive failure.ENWW Restoring Novell SLED

5 TroubleshootingThis chapter provides information on:●Self-Troubleshooting with HP Vision Diagnostics●Self-troubleshooting with HP Insight Diagnostic

●Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics●True End2End diagnostics – same diagnostics modules u

Downloading and accessing HP Vision DiagnosticsFollow these steps to download the HP Vision Diagnostics utility from the HP Web site to a CD, DVD,or U

Accessing HP Vision Diagnostics on the workstationThe following procedures describe how to access the HP Vision Diagnostics utilities included in thew

User interfaceThe HP Vision Diagnostics application provides six major functions, accessible through Tabs. Thesefunctions are:●Survey — Your current s

●Miscellaneous — List any devices or data that don't belong to any other Category.●Processors - Shows system processors.●Storage — Shows mass sto

Test tabThe Test tab lists all available diagnostics. The lists have been tailored according to your systemconfiguration. You can select or unselect d

5. Click the Start Test button to begin the testing. This displays the Status tab, which lets you monitorthe progress of the tests. When the tests fin

Restoring Windows XP Professional ... 22Creating Restor

Status tabThe Status tab shows the overall progress and status of the test scenario as well as the progress andstatus of each test. The color coded st

●The Recommended Repair will give a recommended action that should be performed to resolvethe failed hardware.●The Warranty ID is a unique error code

Saving and printing information in HP Vision DiagnosticsYou can save the information displayed in the HP Vision Diagnostics Survey, History and Errors

The following Web sites are also available to you:●http://www.hp.com—Provides useful product information.●http://www.hp.com/support/workstation_manual

Product Change NotificationsProduct Change Notifications (PCNs) are proactive notifications for product changes occurring within a30-60 day window of

●If you recently installed new software, uninstall the software and verify if the workstation functionsproperly.●If the screen is blank, plug the moni

Table 5-1 General installation problemsProblem Cause SolutionWorkstation appears lockedup and will not turn off whenthe power button is pressed.Softw

Problem Cause SolutionSystem does not power onand the LEDs on the front ofthe workstation are notblinking.System unable to power onwith power applied.

Table 5-2 Hardware installation problemsProblem Probable Cause Recommended SolutionA new device is notrecognized as part ofthe system.Device is not s

Table 5-3 Diagnostic lights and audible codesActivity Possible cause Recommended actionGreen Power LED On. Nobeeps.Workstation on.NoneGreen Power LED

Diagnostic lights and audible (beep) codes ... 42Calling technical support ...

Activity Possible cause Recommended actionNOTE: Memory connector pin configurations vary, and canhave either a 4–pin, 6–pin, or 8–pin configuration, d

Activity Possible cause Recommended actionRed Power LED blinks eighttimes, once every second,followed by a two-secondpause. Eight beeps.Invalid ROM ba

Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have your workstation

vi ENWW

1 Locating HP resourcesThis section provides information on the following HP resources for your workstation:TopicsProduct information on page 2●HP Coo

Product informationTable 1-1 Product informationTopic LocationHP Cool Tools Most HP Microsoft Windows workstations are preloadedwith additional softw

Product supportTable 1-2 Product supportTopic LocationAdditional information For online access to technical support information and tools,see http://