HP Z230 WorkstationMaintenance and Service Guide
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Problem Cause Solutiond. Continue adding devices one at a time to verifythat all devices are functioning.2. Verify power supply functionality (Tower o
Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t
Diagnostic codes and errorsThis section presents information about diagnostic LED codes, LED color definitions, and POST errormessages to help you tro
Activity Possible cause Recommended actionRed Power LED blinksfour times, once everysecond, followed by atwo-second pause. Fourbeeps.Power failure (po
Activity Possible cause Recommended actionexecutable, which contains instructions for its use, thatenables you to upgrade the ROM. To download the Sof
LED color definitionsThe following table describes what each LED light on the computer front panel signifies.LED state LED color System statusSolid Bl
Screen message Probable cause Recommended action3. Replace the system board.163—Time and Date Not Set●Invalid time or date inconfiguration memory.●RTC
Screen message Probable cause Recommended action2. Reseat the fan.3. Replace the fan.512—Rear chassis fan notdetectedFan missing, disconnected, ordefe
Screen message Probable cause Recommended action525—Front chassis fan(2) notdetectedFront chassis fan(2) missing,disconnected, or defective.1. Reseat
Screen message Probable cause Recommended action2. Reseat or replace the missing mechanism cable.941—PCIe Device(s) installedin slots 3 or 4 with a si
1 Hardware overview This chapter presents an overview of workstation hardware components.TopicsSmall form factor workstation components on page 2Tower
5 Configuring password security andresetting CMOS This chapter describes how to configure password security and to reset CMOS.●Preparing to configure
Resetting the password jumper Use the following procedure to disable the power-on or setup password features and clear the power-on and setup password
Clearing and resetting the CMOS This section describes the steps necessary to successfully clear and reset the CMOS. The CMOS ofthe computer stores pa
Using Computer Setup (f10) Utility to reset CMOS1. Access the Computer Setup (f10) Utility menu.2. When the Computer Setup Utility message appears in
A Linux technical notesHP offers a variety of Linux solutions for HP workstation customers:●HP certifies and supports Red Hat Enterprise Linux (RHEL)
a configuration might present two audio hardware choices. If you do not hear sound through thespeakers, one possible reason is that the graphics card
NVIDIA Graphics WorkstationsSome workstation configurations come with NVIDIA Quadro graphics hardware. HP recommends theuse of NVIDIA drivers for best
AMD Graphics WorkstationsSome workstation configurations include AMD graphics hardware. HP recommends use of AMDgraphics drivers for best results on L
B Configuring RAID devices This appendix explains how to configure RAID arrays on your workstation.TopicsRAID hard drive maximum and associated storag
RAID hard drive maximum and associated storage controlleroptionsThis section lists the maximum number of hard drives supported on HP workstations acco
Small form factor workstation componentsFor complete and current information on supported accessories and components for the small formfactor (SFF) wo
Configuring Intel SATA RAID This section describes how to use Intel® Rapid Storage Technology (RST) to set up and manageSATA RAID volumes.NOTE: These
Configuring RAID with the Intel utilityFollow these steps to create RAID volumes.1. Press ctrl+i, when prompted, to enter the Intel Rapid Storage Tech
Software RAID solutionThis section summarizes software RAID considerations that are specific to the Linux environment,and provides links to additional
For more information about Open Source and Linux at HP, go to http://h10018.www1.hp.com/wwsolutions/linux/index.html.Software RAID solution 113
C System board designators SFF workstation system board designatorsDesignator Silk screen Component/DescriptionE15 E15 Crisis recovery header/jumperE4
Designator Silk screen Component/DescriptionP160 SATAPWR1 HDD power (black)XBT1 XBT1 BAT Battery holderXMM1 - XMM4 XMM1 - XMM4DIMM1 - DIMM4Memory slot
Designator Silk screen ComponentP52 COM Serial port headerP60-P63 SATA0-SATA3 SATA connectorsP64 SATA5 eSATA connectorP124 P124 HOOD LOCK Side access
IndexBBIOS ROM 22CCable management 58CMOS 100clearing and resetting 102Configuring RAID devices 108maximum hard drivesallowed 109SATA RAID 110DDesktop
Front panel components 1 Optical drive 5Microphone or headphone connector(software selectable, default mode ismicrophone)2Power button 6 Headphone c
Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors.1 PS/2 mouse connector 8 Power cord conn
Chassis components For complete and current information on supported accessories and components for the computer, goto http://partsurfer.hp.com.The fo
System board componentsThe following illustration and table identify the system board components for the SFF workstation.I/O SATA Power1 Dual-Mode Dis
11 Parallel (option) Cooling 30 Clear CMOS button12 Rear audio 21 Processor fan 31 Crisis recovery jumper13 Rear USB 2.0/3.0 32 ME/AMT flash overr
System board architectureThe following figure shows the typical system board block diagram.NOTE: The PCIe designators indicate the mechanical connecto
Workstation specifications SFFProcessortechnologyIntel Series C226 chipset:●Support for the Intel® Xeon® Processor E3 v3 Family, third-generation Int
Copyright Information© Copyright 2013–2014 Hewlett-PackardDevelopment Company, L.P.Second Edition: March 2014First Edition: August 2013Part Number: 72
Tower workstation componentsFor complete and current information on supported accessories and components for the computer, goto http://partsurfer.hp.c
Front panel components 1 Optical drive 6USB 2.0 (Always-On Charging) port(1)2 Second optical drive or optionalcomponent7USB 2.0 port (1)3 Slim op
Rear panel components 1 Power supply Built-In Self Test (BIST)LED9 PS/2 mouse connector2 Power cord connector 10RJ-45 ethernet connector3PS/2 keybo
Chassis componentsThe following figure shows the chassis components of a typical tower workstation layout. Driveconfigurations can vary.Item Descripti
System board componentsThe following illustration and table identify the system board components for the tower workstation.I/O SATA Power1 Dual-Mode D
8 Internal USB 3.0 20 PCI 32/33 Service9 Keyboard / mouse NOTE: For related expansioncard slot information, seeExpansion slots on page 6030 Clear CMOS
System board architectureNOTE: The PCIe designators indicate the mechanical connector size and number of electrical PCIelanes routed to an expansion s
Workstation specifications TowerProcessortechnologyIntel Series C226 chipset:●Support for the Intel Xeon Processor E3 v3 Family or third-generation I
Environmental specificationsTemperatureOperating: 5 to 35°C (40 to 95°F)Non-operating: -40 to 60°C (-40 to 140°F)NOTE: Derate by one degree C (1.8 deg
Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines:●Operate the workstation
About this guideThis guide provides service and maintenance information, technical details, and configurationguidance for your workstations.IMPORTANT:
2 System management This section describes the tools and utilities that provide system management for the workstation.TopicsPower management and perfo
Hyper-Threading Technology (HTT)This computer supports HTT, an Intel-proprietary technology that improves processor performancethrough parallelization
Non-Uniform Memory Access (NUMA)Non-uniform memory access (NUMA) is available on some workstations. NUMA can improve memorybandwidth and latency for m
Computer Setup (f10) UtilityUse Computer Setup (f10) Utility to do the following:●Change factory default settings.●Set the system date and time.●Set,
1. Turn on or restart the computer.2. Repeatedly press f10 when the monitor light turns green.NOTE: If you do not press f10 at the appropriate time, y
Computer Setup (f10) Utility—FileNOTE: Support for specific Computer Setup (f10) Utility options might vary depending on thehardware configuration.Opt
Option DescriptionDevice Configuration Lists all installed BIOS-controlled storage devices.When a device is selected, detailed information and options
NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/AHCI volume. If you attempt to boot from a RAID/AHCI volum
Computer Setup (f10) Utility—SecurityNOTE: Support for specific Computer Setup (f10) Utility options may vary depending on thehardware configuration.O
●Rear USB Ports●Accessory USB PortsSlot Security Allows you to Enable/Disable Option ROM Download for each slot. Selective disabling of OptionROM down
iv About this guide
you turn off the computer and then turn it back on. Default is disabled. To enable this featureyou must enable the following features:◦Embedded Securi
●Key Management—This option lets you manage the custom key settings.◦Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previousl
Computer Setup—PowerNOTE: Support for specific Computer Setup Power options might vary depending on the hardwareconfiguration.Option DescriptionOS Pow
Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Option HeadingPower-On Option
Device Options Allows you to set:●Turbo Mode—(Enable/Disable). Allows you to enable and disable the Intel Turbo Modefeature, which allows one core of
●Automatic BIOS Update Setting—(Enable/Disable)Intel EthernetConnection●Port Configuration Menu◦UEFI Driver◦Adapter PBA◦Chip Type◦PCI Device ID◦PCI Bu
Desktop managementThis section summarizes capabilities, features, and key components of computer management.TopicsInitial computer configuration and d
Initial computer configuration and deploymentThe computer includes a preinstalled system software image. After a brief software unbundlingprocess, the
Copying a setup configuration to another computerThis section provides information about replicating the computer setup.CAUTION: Setup configuration i
Updating and managing softwareHP provides several tools for managing and updating software on desktops and computers:●HP Client Manager Software●Altir
Table of contents1 Hardware overview ...
system, and language, you can quickly locate, sort, and select the softpaqs you need. For moreinformation, go to http://www.hp.com/go/sdm.System Softw
FailSafe Boot Block FailSafe Boot Block enables BIOS recovery in the unlikely event of a ROM flash failure. For example,if a power failure occurs duri
Asset trackingAsset tracking features provide asset tracking data that can be managed using HP Systems InsightManager (HP SIM), HP Console Management
SATA hard drive securityHP computers include the HP DriveLock facility for SATA hard drives to prevent unauthorized accessto data.WARNING! Enabling Dr
DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator wouldbe responsible for configuring
Enabling DriveLockTo enable and set the DriveLock user password:1. Turn on or restart the computer.2. As soon as you turn on the computer, repeatedly
Password securityThe power-on password prevents unauthorized use of the computer by requiring entry of a passwordto access applications or data when t
Establishing a power-on password using Computer Setup (f10) UtilityEstablishing a power-on password through Computer Setup (f10) Utility prevents acce
Entering a setup passwordIf a setup password has been established on the computer, you will be prompted to enter it each timeyou run Computer Setup (f
●To delete the power-on password, go to step 4.●To delete the setup password, as soon as the computer is turned on, press and hold f10until you enter
Installing a remote system ... 37Copying a setup configu
Clearing passwordsIf you forget the password, you cannot access the computer.For instructions about clearing passwords, see Configuring password secur
Side access panel solenoid lockThe side access panel solenoid lock (available only on specific workstations) secures the side accesspanel to the chass
Programmable power button (Windows only)With ACPI (Advanced Configuration and Power Interface) enabled, you can customize the behaviorof the power but
3 Component replacement information andguidelines This chapter provides warnings, cautions, information, and guidelines for removal and replacementpro
Warnings and cautionsWARNING! These symbols on any surface or area of the equipment indicate the following: Presence of a hot surface or hot component
Electrostatic discharge (ESD) informationGenerating static Different activities generate different amounts of static electricity through electrostatic
●Use static-dissipative mats, foot straps,or air ionizers to give added protection.●Handle electrostatic-sensitivecomponents, parts, and assemblies by
Product recyclingHP encourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeable batteries.For information
Cable management Proper routing of the internal cables is critical to the operation of the workstation. Follow good cablemanagement practices when rem
CPU (processor) and CPU heatsink CAUTION: Observe the following cautions when removing or replacing the heatsink.— When removing the heatsink, loosen
Electrostatic discharge (ESD) information ... 55Product recycling ...
Expansion slots This section identifies and describes computer expansion card slots, and presents card configurationinformation.Go to http://www.hp.co
SFF workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configuration
SFF workstation installation sequence recommendationsLoadorderCard description(PCIe3x16)Slot 1 Slot 2 Slot 3 Slot 41 PCIe graphic card Only2 Sec
Tower workstation slot identification and description Maximum power used by all slots must not exceed total system power and is subject to configurati
Tower workstation installation sequence recommendationsLoadorderCard description Slot 1 Slot 2 Slot 3 Slot 4 Slot 51 PCIe graphic card Only 2 S
Hard drives and optical disc drivesHandling hard drivesCAUTION: Take proper precautions when handling hard drives to prevent loss of work and damageto
Drive installation and cabling scenariosThis section presents cabling guidelines for the most common maximum storage configurations. Ifyou add or remo
BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa
SFF workstation DIMM installation order Install DIMMs in this order.NOTE: If you install DIMMs of different sizes, load them in order of size, startin
Power supply Power supply specifications All power supplies have these specifications:●Wide-ranging, active Power Factor Correction (PFC)●ENERGY STAR®
Troubleshooting checklist ... 78HP tro
Power consumption and heat dissipationPower consumption and heat dissipation specifications are available for multiple configurations. Toreview availa
System cablingSFF workstation system cablingSee Small form factor workstation components on page 2 to determine the location of system boardconnectors
Tower workstation system cablingSee System board components on page 14 to determine the location of system board connectors.Cable To Cable designator
4 Diagnostics and troubleshooting This chapter describes the tools available for diagnosing and troubleshooting system issues.TopicsCalling support on
Calling supportAt times you might encounter an issue that requires support. When you call support:●Have the computer readily accessible.●Write down th
Locating ID labelsTo assist in troubleshooting, product, serial, and authentication numbers are available on eachcomputer.●All workstations have a ser
Locating warranty informationTo locate base warranty information, go to http://www.hp.com/support/warranty-lookuptool.To locate an existing Care Pack,
Diagnosis during operation●Look for blinking LEDs on the side of the computer. The blinking lights are error codes that willhelp you diagnose the prob
Troubleshooting checklistBefore running diagnostic utilities, make sure that the following conditions are met:●The computer is connected to a working
Troubleshooting a problemTo help you troubleshoot problems with your system, HP provides the HPSC. The HPSC is a portal toan extensive selection of on
Appendix B Configuring RAID devices ... 108R
Helpful hintsIf you encounter a problem with the workstation, monitor, or software, the following generalsuggestions might help you isolate and focus
◦Plug the monitor into a different video port on the computer if one is available. Alternatively,replace the monitor with a monitor that you know is w
Troubleshooting scenarios and solutionsThis section presents troubleshooting scenarios and possible solutions for a Windows-based system.Solving minor
Problem Cause Possible Solution2. Repeat this process until the faulty device isidentified. Remove the graphics card last. Replacethe faulty device.3.
Problem Cause SolutionDrive not found (identified) Improper cable connection On computers with discrete data and power cables, makesure that the data
Solving display problemsThese suggestions apply to monitors connected to desktop and tower configurations, and to externalmonitors connected to all-in
Problem Cause SolutionEnergy Saver featuresenabled.Dim characters The brightness and contrastcontrols are not set properly.Adjust the monitor brightne
Solving audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control isturned down.Double-click the
Solving printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer on and be sure it is online.
Solving power supply problemsThis section presents power supply troubleshooting scenarios.Testing power supplyBefore replacing the power supply unit (
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