HP DesignJet L65500 Manuel d'utilisateur

HP Designjet L65500 PrinterMaintenance and troubleshooting guide (second edition)

Label ExplanationWhen the printer is printing, the printhead carriage travels backand forth across the substrate.Beware of this moving part.Emergency

2 Printer statusCheck printer statusYou can check the current status of the printer in the following ways:●The HP Internal Print Server displays the s

3 Printer calibrationAlign the printheadsPrecise alignment between printheads is essential for color accuracy, smooth color transitions and sharpedges

Troubleshoot printhead alignmentAutomatic printhead alignment may fail occasionally. In some cases, you may see the front panel errormessage "Aut

You can view and change the substrate-advance compensation of the currently loaded substrate at anytime from the HP Internal Print Server by selecting

The calibration process is fully automatic and can be performed unattended after you have loadedsubstrate of the type you wish to calibrate. The proce

Color calibration is based on the color measurement of printed color patches, using the HP EmbeddedSpectrophotometer. Some characterisitics of substra

4 Hardware maintenanceMaintain the ink cartridgesDuring the normal lifetime of a cartridge, no specific maintenance is required. However, in order tom

Check the printheadsIf you believe that one or more of the printheads is performing poorly:1. Go to the HP Internal Print Server and select Printer &g

to the printheads, the carriage cover may need to be cleaned about once every two months, dependingon your use of the printer. An alert is displayed w

Legal notices© 2009 Hewlett-Packard DevelopmentCompany, L.P.The information contained herein is subjectto change without notice.The only warranties fo

4. Standing at the front of the printer, clean the front rail using a lint-free cloth dampened with isopropylalcohol. You can access the rail from abo

9. Select Carriage beam position > Move to printing (normal) from the front panel's Substratemenu to lower the carriage beam into its normal

3. Clean the interior of each ink deposit with a cotton swab or cloth dampened with distilled water. Ifyou cannot remove the dried ink this way, try u

5. Reach underneath the line sensor and clean it with the cotton swab as shown.6. Use a brush to clean accumulated dust from the aerosol inlets. Do no

Clean the pinch wheelsIf the pinch wheels are dirty, they can be cleaned by advancing the substrate (less than a meter).Cleaning the wheels manually c

The sensor is located between the second and third group of three pinches, in the middle of the platen.TIP: You may need a ladder to reach the sensor.

6. Use the swab to clean the lenses of both temperature sensors (drying and curing).7. Check that the lenses are clean by looking directly at them fro

Replace the carriage oiler foamsThe printhead carriage contains two chunks of foam impregnated with oil that continuously lubricate thecarriage rails.

5. Open the carriage cover to access the right oiler foam.6. Slide off the cover of the right oiler foam.7. Remove the old foam.22 Chapter 4 Hardwar

8. Remove the screws and the oiler foam container, replace the foam, and reattach the container withthe screws.9. Close the carriage cover and the pri

Table of contents1 Safety precautionsGeneral safety guidelines ...

4. Remove the line sensor box.5. Connect the cable to the new line sensor box.6. Place the new box into the printer and fix it in place with the screw

3. Grip the handle and pull the whole printhead cleaning roll assembly out through the door.4. Slide both rolls off their axles and dispose of the rol

9. Slide the takeup core onto the lower axle. It clicks into place.NOTE: If the cleaner roll has not been properly installed, you may see a message ab

3. Lift up the right-hand side of the filter container; it pivots on the left.4. Pull the old filter out of the bottom of its container and dispose of

4. Raise the feet so that the wheels (A) touch the ground. To raise a foot:a. Use a 30 mm wrench to unlock the nut at the top of the foot.b. Rotate th

5 Software maintenanceMaintain the HP Internal Print ServerThe HP Internal Print Server runs under Microsoft Windows on the computer supplied with the

Update the firmwareThe printer's various functions are controlled by software that resides in the printer, otherwise knownas firmware.From time t

6 Troubleshoot substrate issuesThe substrate cannot be loaded successfully●A substrate cannot be loaded unless all printer subsystems (e.g. the ink sy

3. If feasible, manually move the carriage slowly and carefully to the side, away from the substrate.If this is not feasible because of the severity o

The substrate sticks to the platenWhen the substrate sticks to the platen, the most likely causes are excessive heat and excessivevacuum. Therefore, t

Replace the printhead cleaning roll and aerosol filters ... 24Move the printer ...

7 Troubleshoot print-quality issuesGeneral adviceWhen you have any print-quality problem:●To achieve the best performance from your printer, use only

If there are thin white lines across the width of the substrate:1. From the HP Internal Print Server, clean and check the printheads, and check for bl

If the back side of the substrate varies in color or shade (for instance, if something has been printed onit), you may see banding in parts of your pr

Colors are misaligned horizontally1. Ensure that the substrate is not skewed. If there is any skew, reload the substrate to correct it.2. Check the ca

a. Increase the number of passes.b. Increase the drying temperature.c. Decrease the ink limit.For information on how to adjust printer settings, see t

Colors are inaccurate1. Check that the substrate has been correctly loaded.2. Check that the loaded substrate is the same as the substrate selected in

8 Troubleshoot ink cartridge andprinthead issuesCannot insert an ink cartridge1. Use the correct procedure to change ink cartridges, through the front

a. Turn off the printer.b. Place a piece of paper underneath the carriage to collect any dirt that falls through.c. Use the brush from the Cleaning Ki

9 Troubleshoot other issuesThe printer does not printIf all is in order (substrate loaded, all ink components installed and no file errors), there are

Upgrade the HP Internal Print ServerTIP: When you have to upgrade the firmware and the HP Internal Print Server, first upgrade thefirmware and then th

10 Front-panel error messages11 When you need helpDocumentation ...

10 Front-panel error messagesOccasionally you may see one of the following messages appear on the front-panel display. If so, pleasefollow the advice

Message RecommendationLower lever Lower the substrate pressure handles. See the User's guide.Maintenance #N advised. Please contact HP You are ad

Error code Recommendation14.8 Emergency stop button pushed. Release all four emergency stop buttons. Turn circuit breakerACB-1 off and then on.14.9 Fu

Error code Recommendation65.04 Restart the printer.68 This warning message indicates that the printer's internal counters are not functioning cor

11 When you need helpDocumentationThe following documents are provided with your printer, and can also be downloaded fromhttp://www.hp.com/go/L65500/m

or call us on the telephone (see HP Customer Care Centers on page 49). To register your warranty:http://register.hp.com/HP Customer Care CentersHelp i

Colombia: 571 602 9191 / 01 8000 51 4746 8368Costa Rica: 0 800 011 0524Dominican Republic: 1 800 711 2884Guatemala: 1 800 999 5105Honduras: 800 0 123

A Preset creation flowchartENWW 51Preset creation flowchart

IndexAaerosol filtersmaintenance 24alertserrors 5alerts, warnings 5automatic tracking 7Bbanding problems 7Ccalibrationcolor 8carriage cover, cleaning

substrate edge holderscleaning 17substrate-advance sensorcleaning 8support servicesHP Customer Care 48HP Proactive Support 48Ttelephone support 7tempe

vi ENWW

1 Safety precautionsGeneral safety guidelinesWARNING! Internal circuits use hazardous voltage capable of causing death or serious personalinjury.No op

Fire hazardCAUTION: The drying and curing subsystems of the printer operate at high temperatures.To avoid the risk of fire, take the following precaut

Label ExplanationIdentifies the main earth terminalDanger of electric shock. Do not touch.Danger of electric shock. Do not touch.Danger of electric sh