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Control-panel message Description Recommended action
If the message persists, contact HP support.
See
Service and support.
54.XX Error
Turn off then on
The printer has experienced an error with one
of the internal sensors.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
Service and support.
55.X Error
Turn off then on
The printer has experienced an internal error. Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
Service and support.
57 Fan Error
Turn off then on
The printer has experienced a problem with
its internal fan.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
Service and support.
59.X Error
Turn off then on
The printer has experienced a problem with
one of the motors.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
Service and support.
79 Error
Turn off then on
The printer has experienced an internal
firmware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
Service and support.
90 Chapter 8 Problem solving ENWW
- User Guide 1
- Table of contents 5
- 1 Printer basics 11
- Printers at a glance 12
- Features at a glance 13
- Walkaround 14
- ENWW Walkaround 5 15
- Printer software 16
- Opening the printer drivers 17
- Software for Windows 18
- Software for Macintosh 18
- Software for networks 19
- Print-media specifications 20
- Optional tray 3 21
- Selecting print media 22
- Printing on special media 24
- Heavy paper 25
- Recycled paper 26
- HP LaserJet media 26
- 2 Control panel 27
- Using the control-panel menus 30
- Reports menu 31
- System Setup menu 32
- Service menu 35
- 3 I/O configuration 37
- USB configuration 38
- Setting a system password 40
- Table 3-1 Printing 42
- Table 3-4 IP addressing 42
- Internet Protocol (IP) 43
- IP address 43
- Configuring IP parameters 43
- Gateways 44
- 4 Printing tasks 45
- Controlling print jobs 46
- Priority for print settings 47
- Configuring trays 48
- 1. Open tray 1 49
- ENWW Configuring trays 39 49
- Loading tray 2 51
- Loading optional tray 3 53
- ENWW Configuring trays 45 55
- Loading special media 56
- Creating and using quick sets 57
- Using watermarks 58
- Resizing documents 58
- Printing a blank first page 59
- Setting the color options 60
- Using the Services tab 61
- Printing a cover page 62
- Manual 2-sided printing 64
- Stopping a print request 66
- 5 Managing the printer 67
- Using the embedded Web server 70
- Embedded Web server sections 71
- Using the HP ToolboxFX 73
- Event log 74
- Set up status alerts 75
- Set up e-mail alerts 75
- Device settings 76
- Paper handling 77
- Printing 77
- PostScript 77
- Print quality 78
- Print density 78
- Paper types 78
- Network settings 79
- Using color 82
- Managing color 83
- Restricting color printing 84
- Matching colors 86
- ENWW Matching colors 77 87
- 78 Chapter 6 Color ENWW 88
- 7 Maintenance 89
- Figure 7-1 Printer display 90
- 1 Message/Prompt area 90
- 2 Supplies gauge 90
- Print-cartridge storage 91
- HP print cartridges 91
- Non-HP print cartridges 91
- HP fraud hotline and Web site 92
- Replacing supplies and parts 93
- Cleaning the printer 96
- 8 Problem solving 97
- Control-panel messages 99
- Common causes of jams 104
- Clearing jams 105
- Jam in print paper path 109
- 1. Open the front door 109
- 6. Open the top cover 111
- ENWW Jams 101 111
- 3. Open the top cover 114
- Paper-handling problems 117
- Printer response problems 121
- Color-printing problems 124
- Incorrect printer output 126
- Macintosh problems 128
- ENWW Macintosh problems 119 129
- Software program problems 131
- Print-quality troubleshooting 132
- Section Print-cartridge 134
- 1 Yellow 134
- 4 Magenta 134
- Calibrating the printer 135
- A Supplies and accessories 139
- Parts and supplies 140
- ENWW Parts and supplies 131 141
- 1. Open the HP ToolboxFX 143
- B Service and support 145
- HP Customer Care 148
- The HP ToolboxFX 149
- HP maintenance agreements 150
- Repacking the printer 151
- C Printer specifications 153
- Electrical specifications 154
- Acoustic emissions 156
- D Regulatory information 159
- FCC regulations 160
- For more information 163
- Declaration of conformity 164
- Safety statements 165
- Laser statement for Finland 166
- E Working with memory 167
- Installing memory DIMMs 168
- Enabling memory 170
- Checking DIMM installation 171
- Glossary 173
- Q7824-90932 182
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