Hp Officejet 4400 All-in-One Printer - K410a Manuel d'utilisateur télécharger pdf (Page 42)

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America

(including Mexico). To determine the duration of phone support in Europe, the Middle

East, and Africa, go to

www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to

provide the following information:

• Product name (HP Officejet 4400 K410)

• Serial number (located on the back or bottom of the product)

• Messages that appear when the situation occurs

• Answers to these questions:

◦ Has this situation happened before?

◦ Can you re-create it?

◦ Did you add any new hardware or software to your computer at about the time

that this situation began?

◦ Did anything else occur prior to this situation (such as a thunderstorm, product

was moved, etc.)?

Support phone numbers

For the most current HP list of telephone support numbers and call costs information, see

www.hp.com/support.

Chapter 8

40 Solve a problem

Solve a problem

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Hp Officejet 4400 All-in-One Printer - K410a Manuel d'utilisateur Page 42