HP M1120 Manuel d'utilisateur

HP LaserJet M1120 MFP SeriesUser Guide

viii ENWW

Solve image-quality problemsPrint problemsPrint quality problemsOccasionally, you might encounter problems with print quality. The information in the

Problem Cause SolutionAAAAABBBBBCCCCCaaaaacccccbbbbbThe amount of background tonershading becomes unacceptable.The media might not meet HP specificati

Problem Cause SolutionMarks repeatedly appear at evenintervals on the page.The product is not set to print on the type ofmedia on which you want to pr

Problem Cause SolutionThe printed page containswrinkles or creases.The media might be loaded incorrectly or theinput tray might be too full.Turn over

●Do not use media that is designed for inkjet printers only. Use media that is designed for laserprinters.●Do not use letterhead paper that is printed

Problem Cause SolutionMore than one sheet feeds atone time.The media tray might be overloaded. Remove all media from the tray, and thenreturn some of

Problem Cause SolutionPages did not print. The product might not be pulling mediacorrectly.See Media-handling problems on page 93.The media might be j

Image problemsProblem Cause SolutionImages are missing or faded. The print-cartridge might be defective. Replace the print cartridge. See Printcartrid

Media-handling problemsProblem Cause SolutionPoor print quality or toneradhesionThe paper is too moist, too rough, too heavyor too smooth, or it is em

Performance problemsProblem Cause SolutionNo copy came out. The input tray might be empty. Load media in the product. See Load paperand print media on

1 Product basics●Product comparison●Product features●Product walkaround●Supported operating systems●Supported product softwareENWW 1

Scan problemsSolve scanned-image problemsProblem Cause SolutionThe scanned image is of poorquality.The original might be a second-generationphoto or p

Problem Cause SolutionThe scan takes too long The resolution or color level is set too high. Change the resolution and color settings tothe correct se

Scan-quality problemsPrevent scan-quality problemsThe following are a few simple steps you can take to improve copy and scan quality.●Use high-quality

3. Print a configuration page at the product control panel. If the page does not print correctly, theproblem is with the hardware. Contact HP. See www

Solve connectivity problemsSolve direct-connection problemsIf the product is experiencing connection issues while directly connected to a computer, co

Use the command prompt to ping the product from the computer. For example:ping 192.168.45.39Ensure that the ping displays round-trip times.If you are

Solve software problemsSolve common Windows problems Error message:"General Protection FaultException OE""Spool32""Illegal Op

A print job was not sent to the product that you wanted.Cause SolutionThe print queue might be stopped. Open the print queue, and then click Start Job

When connected with a USB cable, the product does not appear in the Macintosh Printer Setup Utility after the driver is selected.Cause Solutionfrom th

A Accessories and ordering information●To order supplies in the U.S., go to www.hp.com/sbso/product/supplies.●To order supplies worldwide, go to www.h

Product comparisonThe product is available in the following configurations.Base models Network models●Print letter-size pages at speeds up to 20 pages

SuppliesProduct name Description Part numberReplacement print cartridge Average yield for the print cartridge isapproximately 2,000 pages.CB436ACable

B Service and supportHewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet M1120 and M1120n One-year limited wa

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not all

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

HP Customer CareOnline ServicesFor 24-hour access to updated HP device-specific software, product information, and supportinformation through an Inter

Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.ENWW HP Customer Care 115

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

C SpecificationsThis section contains the following information about the product:●Physical specifications●Electrical specifications●Power consumption

Physical specificationsTable C-1 Physical specificationsProduct Height Depth Width WeightHP LaserJet M1120 308 mm (12.1 inches) 363 mm (14.3 inches)

Environmental specificationsTable C-4 Environmental specifications1 Recommended Operating StorageTemperature 15° to 32.5° C(59° to 90.5° F)15° to 32.

Product featuresPrint●Prints letter-size pages at speeds up to 20 ppm and A4-size pages at speeds up to 19 ppm.●Prints at 600 dots per inch (dpi) and

120 Appendix C Specifications ENWW

D Regulatory informationThis section contains the following regulatory information:●FCC compliance●Environmental product stewardship program●Declarati

FCC complianceThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. Th

PlasticsPlastic parts over 25 grams are marked according to international standards that enhance the ability toidentify plastics for recycling purpose

package to a U.S. Postal Service carrier or drop off at a U.S.Postal Service Office. For more information,or to order additional labels or boxes for b

●HP’s end-of-life product return and recycling program●Material Safety Data SheetsVisit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizensh

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company D

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet M1120, M1120n, laserkirjoitin on käyttäjän kannalta turvallinen luokan

O:󱥐表示在此部件所用的所有同 材料中，󲧽所含的此有毒或有害物 均低于 SJ/T11363-2006 的限制要求。X:󱥐表示在此部件所用的所有同 材料中，󱚢󲧽至少一 所含的此有毒或有害物 高于 SJ/T11363-2006 的限制要求。NOTE: 引用的“󱂄保使用期限”是根据在正常温度和湿度条件下

Product walkaroundFront view1234561 Scanner lid2 Control panel3 Print-cartridge door latch4 Output bin5 Priority input tray6 Tray 1Back view7897 Inter

130 Appendix D Regulatory information ENWW

Glossarybrowser Short for Web browser, a software program that is used to locate and open Web pages.collate The process of printing a multiple-copy jo

surge protector A device that protects a power supply and communications lines from electrical surges.TWAIN An industry standard for scanners and soft

IndexAaccessibility features 3accessoriespart numbers 110acoustic emissions 119advanced software installation 6alert messages 80authorized dealers 114

density, printchanging settings 41changing settings for copyjobs 56device statusMacintosh Services tab 24dimensionsmedia 33disposal, end-of-life 124do

MMacintoshdriver settings 20, 23drivers supported 7installing printing system fordirect connections 21installing printing system fornetworks 21Intel

part numberscables 110supplies 110peer-to-peer printingdisclaimer 28phone numbersHP fraud hotline 72photoscopying 59scanning 68scanning, troubleshooti

scatter, troubleshooting 93serial number, locating 5servicecritical error messages 81HP-Authorized Dealers 114part numbers 110repacking device 116serv

toner specks 90USB cables 96wrinkles 93TWAIN-compliant software,scanning from 62types, mediatray selection 38UuninstallingWindows software 16USB portl

Interface portsAll models have a Hi-Speed USB 2.0 port, and network models also have a 10/100 Base-T Ethernetport.211 Hi-Speed USB 2.0 port2 Ethernet

© 2008 Hewlett-Packard Development Company, L.P.www.hp.com*CB537-90946**CB537-90946*CB537-90946

Supported operating systemsThe product supports the following operating systems:Full software installation●Windows XP (32-bit)●Windows Vista (32-bit)●

Macintosh software●HP Product Setup Assistant●HP Uninstaller●HP LaserJet software◦HP Scan◦HP Director◦Scan to e-mail program◦HP PhotosmartSupported pr

8 Chapter 1 Product basics ENWW

2 Control panel●Control-panel walkaround●Control-panel menusENWW 9

Control-panel walkaround1345627891 Control-panel display●Shows status information, menus, and error messages2 Left arrow button●Navigates to the previ

Control-panel menusUse the control-panel menusTo gain access to the control-panel menus, use the following steps.1. Press Setup.2. Use the arrow butto

Table 2-2 Reports menuMenu Item DescriptionDemo page Prints a page that demonstrates print quality.Menu structure Prints a control-panel menu layout

3 Software for Windows●Supported operating systems for Windows●Printer driver●Priority for print settings●Open the printer driver and change the print

Supported operating systems for WindowsThe product supports the following Windows operating systems:Full software installation●Windows XP (32-bit)●Win

Open the printer driver and change the print settingsOperating System To change the settings for allprint jobs until the softwareprogram is closedTo c

Software installation types for WindowsThe following software installation types are available:●Easy. Installs the full software solution.●Advanced. U

Supported utilities for WindowsEmbedded Web server (network models only)Network models are equipped with an embedded Web server, which provides access

18 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driver●Scan from the product and HP Director (Macintosh)

HP LaserJet M1120 MFP SeriesUser Guide

Software for MacintoshSupported operating systems for MacintoshThe device supports the following Macintosh operating systems:●Mac OS X v10.3, v10.4 an

To change the settings for all printjobs until the software program isclosedTo change the default settings for allprint jobsTo change the device confi

Supported utilities for MacintoshEmbedded Web server (network models only)Network models are equipped with an embedded Web server, which provides acce

Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s

Print multiple pages on one sheet of paper in MacintoshYou can print more than one page on a single sheet of paper. This feature provides a cost-effec

Scan from the product and HP Director (Macintosh)For more information about tasks and settings described in this section, see the HP Director online H

26 Chapter 4 Use the product with Macintosh ENWW

5 Connectivity●Connect the product directly to a computer with USB●Printer sharing disclaimer●Supported network operating systems●Supported network pr

Connect the product directly to a computer with USBNOTE: Do not connect the USB cable from the product to the computer until the installer prompts you

Supported network protocols●TCP/IPInstall the product on a network (network models only)Connect the product to the networkTo connect a network model t

Copyright and License© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

30 Chapter 5 Connectivity ENWW

6 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Special paper or print media guidelines●Load paper

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best print results,

Size Dimensions Priority input tray Tray 1Envelope C5 162 x 229 mm (6.93 x 9.84 inches)Envelope B5 176 x 250 mm (6.7 x 9.8 inches)Envelope Monarch 98

Load paper and print mediaPriority input trayThe priority input tray is accessed from the front of the product. The product prints from the priority i

NOTE: When you add new media, make sure that you remove all of the media from the input tray andstraighten the stack of new media. Do not fan the medi

7Print tasksThis section provides information about common printing tasks.●Change the print driver to match the media type and size●Get help for any p

Change the print driver to match the media type and sizeSelecting media by type and size results in significantly better print quality for heavy paper

Type is Media specifications Priority input tray Tray 1 capacity2Letterhead75 g/m2 (20 lb) to 104 g/m2 (27lb)Up to 10 sheets Up to 250 sheets2The maxi

Table of contents1 Product basicsProduct comparison ...

Cancel a print jobIf the print job is currently printing, cancel it by pressing Cancel on the product control panel.NOTE: Pressing Cancel clears the j

Create bookletsYou can copy two pages on one sheet of paper so you can fold the pages in the center to form a booklet.The device arranges the pages in

Print on special mediaMake sure that the paper or print media that you are using meets HP specifications. Generally, smootherpaper provides better res

Use different paper and print covers1. On the File menu in the software program, click Print.2. Select the driver, and then click Properties or Prefer

Resize documentsUse the document resizing options to scale a document to a percentage of its normal size. You can alsochoose to print a document on a

3. On the Paper/Quality tab, select the type from the Type is drop-down list.4. Click OK.Set the print orientation1. On the File menu in the software

Print on both sides of the paper (duplex printing)NOTE: The printer driver also contains instructions and graphics for manually duplexing.1. In the so

6. Maintaining the same orientation, place the stack of media in the input tray again. The printed sideshould be facing down with the top edge feeding

Print multiple pages on one sheet of paper in WindowsYou can print more than one page on a single sheet of paper.1. On the File menu in the software p

Economy settingsEconoModeThe EconoMode setting in the product printer driver conserves toner.Archive printArchive print produces output that is less s

Supported printer drivers for Macintosh ... 20Priority for print settings fo

50 Chapter 7 Print tasks ENWW

8 Copy●Load originals●Use copy●Copy settings●Copy a book●Copy photos●Duplex (two-sided) copy jobsENWW 51

Load originals1. Lift the flatbed scanner cover.2. Place the original document face-down on the flatbed scanner with the upper-left corner of thedocum

4. Use the arrow buttons to set the number of copies (between 1 and 99) that you want as the default.5. Press OK to save your selection.Cancel a copy

Reduction/enlargement settings●Original=100%●A4 > Ltr=94%●Ltr > A4=97%●Full Page=91%●2 pages/sheet●4 pages/sheet●Custom: 25-400%NOTE: When using

Clean the scanner glassDirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects theaccuracy of special features su

4. Use the arrow buttons button to adjust the setting. Move the slider to the left to make all of thecopies lighter than the original, or move the sli

●Bond●Recycled●Color●Light●Heavy●Cardstock●Envelope #10●RoughChange the default media-size setting1. On the product control panel, press Setup.2. Use

Copy a book1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at thecorner indicated by the icon on the sca

Copy photos1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo at the corner

Set the print orientation ... 45Use

Copying a two-sided original to a two-sided document1. Load the first page of the document to be copied face-down onto the flatbed scanner, and thencl

9Scan●Load originals for scanning●Use scan●Scan settings●Scan a book●Scan a photoENWW 61

Load originals for scanning1. Lift the flatbed scanner cover.2. Place the original document face-down on the flatbed scanner with the upper-left corne

While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanningfeature and scan an image directly into the open progr

Scan settingsScan file formatThe file format of a scanned document or photo depends on the scan type as well as the object beingscanned.●Scanning a do

Resolution and color guidelinesThe following table describes the recommended resolution and color settings for different types of scanjobs.Intended us

2. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glasscleaner.CAUTION: Do not use abrasives, acetone, benze

Scan a book1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at thecorner indicated by the icon on the sca

Scan a photo1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of thephoto at the corner indicated by the

10 Manage and maintain the product●Information pages●Embedded Web server (network models only)●Security features●Manage suppliesENWW 69

Secure the embedded Web server ... 71Manage supplies ...

Information pagesInformation pages reside within the product memory. These pages help diagnose and solve problemswith the product.NOTE: If the product

Embedded Web server (network models only)Network models are equipped with an embedded Web server (EWS), which provides access toinformation about prod

Manage suppliesCheck and order suppliesYou can check the supplies status by using the product control panel. Hewlett-Packard recommendsthat you place

a language line interpreter will connect approximately one minute after the beginning of the call. Thelanguage line interpreter is a service that will

2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. Seethe recycling information inside the print cartri

6. Close the print-cartridge door.CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water.Hot water s

2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened witha mild soap and warm water. Wash the backing gentl

11 Problem solve●Problem-solving checklist●Control-panel messages●Control-panel display problems●Clear jams●Solve image-quality problems●Solve connect

Problem-solving checklistFollow these steps when trying to solve a problem with the product.StepnumberVerification step Possible problems Solutions1 I

StepnumberVerification step Possible problems Solutions6 Does the product scan to thecomputer?Initiate a scan from the basicdesktop software at yourco

Software utilities, drivers, and electronic information ... 114HP direct ordering for accessories

Control-panel messagesThe majority of the control-panel messages are intended to guide the user through typical operation.The control-panel messages i

Critical error messagesCritical error messages can indicate some kind of failure. Turning off and then turning on the powermight fix the problem. If a

Control panel message Description Recommended actionIf a surge protector is being used, remove it.Plug the product directly into the wall socket.Use t

Control-panel display problemsCAUTION: Static electricity can cause unexpected black lines or dots to appear on the product control-panel display. Do

Where to look for jamsJams can occur in these locations:●In input areas●In output areas●In the print-cartridge areaFind and remove the jam by using th

3. With both hands, grasp the side of the media that is most visible (this includes the middle), andcarefully pull it free from the product.4. Open tr

6. Replace the print cartridge and close the print-cartridge door.86 Chapter 11 Problem solve ENWW

Clear jams from the output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects

Clear jams from the print-cartridge areaCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sha

Avoid repeated jams ●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type ofprint media that you are usi