Missing E-Mail Links . . . . . . . . . . . . . . . . . . . . . . . 114PaperPort Software Error Messages . . . . . . . . . . . . . .
Scanner TroubleshootingIf you have problems with the scanner, proceed as described in thefollowing paragraphs.Scanner is not WorkingMake sure of the f
Clearing Paper JamsWhen you have a paper jam, the scannercontrol panel displays an error messagedirecting you to where it occurred: thestart of a page
To clear jams at the end of a page1 Open the ADF cover, and lift up thedocument tray.2 Remove the jammed paper.3 Close the document tray and the ADFco
To clear jams inside the ADF1 Open the ADF cover.2 Lift up the ADF unit.3 Open the delivery guide by graspingthe small plastic handles on eitherside o
5 Close the delivery guide sheet byaligning its holes with the smallplastic spindles on the delivery guideand pressing down.6 Close the document tray
Control Panel Error MessagesError messages displayed at the control panel are identified by anumber, which HP Support Service uses to resolve the prob
Error Message Error Description Actions107No Prv DestinationsFound.Press any key...The private destinations related tothe user validated at the contro
Error Message Error Description Actions160Open Remote FileError<filename>(err)161Read Remote FileError<filename>(err)162Write Remote FileE
HP Network ScanJet 5 Utility ErrorMessagesThe HP Network ScanJet 5 Utility error messages are displayed in thefollowing table. If you do not find the
Error Message Error Description ActionsCould not open thefile.Please verify it isnot used by otherapplications.The file could not be opened.The file m
1Getting StartedOverviewThe HP Network ScanJet 5 scanner can scan items such as memos,letters, brochures, photographs, newspaper clippings, andadverti
Error Message Error Description ActionsGeneral networkerror.There is a problem accessing thenetwork.Make sure the networkconnections are present and t
PaperPort Software TroubleshootingThis section provides solutions to some common problems you mayencounter while using the PaperPort software. The pro
Printing ProblemsHighlighted annotations are opaque when printed on HP LaserJet 4printers.The LaserJet 4 printer driver has two graphics modes: HP-GL/
A high percentage of incorrect characters appears in an item thatwas converted with the OCR link.The accuracy of the OCR link depends in large part on
Missing E-Mail LinksLotus Notes link icon does not appear.The link to Lotus Notes requires the file NOTES.EXE. The path to thisfile must be typed in t
Microsoft Mail link icon does not appear.The Microsoft Mail link requires the file MAPI.DLL. Check thefollowing items to verify this file is in the co
PaperPort Software Error MessagesWhen a problem occurs, the PaperPort software displays a message thatindicates the type of problem. This chapter expl
Message Category Recommended ActionPaperPort cannot read page <N>of the file <file name> becausethe page is damaged.Disk and File An item
Message Category Recommended ActionPaperPort cannot use the file<file name> because it isdamaged.You can runMAXFIX.EXE to repair this file.Disk
Message Category Recommended ActionThe Desktop file is eitherdamaged or missing.PaperPortwill continue with a new Desktop.Desktop The desktop file con
Installation RequirementsTo use the HP Network ScanJet 5 Utility, the PaperPort software, OCRsoftware, and online documentation, you need the followin
Message Category Recommended ActionDocument failed General The document cannot be sent to thetarget application.Check if the link is still available.C
AInstalling the PaperPort ViewerOverviewYou can share PaperPort items, including contracts, budgets, reports, andletters, with others who do not own P
Installing PaperPort Viewer for WindowsTo run PaperPort Viewer for Windows, you need the following softwareand hardware:• IBM or 100%-compatible perso
Installing PaperPort Viewer for MacintoshTo install PaperPort Viewer for Macintosh, you need the followinghardware and software:• Macintosh Plus or la
Starting the PaperPort ViewersStarting PaperPort Viewer varies, depending on your computer platform.• For Windows, open the PaperPort program group an
BWarranty and Support InformationWarranty and Service StatementHP Network ScanJet 5 ScannerOne-Year Limited Warranty1 HP warrants HP hardware, accesso
6 THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHERWARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSEDOR IMPLIED. HP SPECIFICALLY DISCLAIMS THE IMPLIEDWARRA
Replacement Parts and AccessoriesYou can order replacement parts for your HP Network ScanJet 5 scannerby contacting your sales representative or your
128 Warranty and Support Information EN
INDEXAabort key, scanner control panel 15, 24accessories 127accounting, fax expenses 40Actual Size display 57Add Freehand Annotation icon 67Add Hig
To install on Windows 3.1, Window 3.11, or Windowsfor Workgroups 3.111 Turn on your computer and log on to your network.2 Start Microsoft Windows.3 In
Color Screen option 50Command Bar 48, 49, 52comments 83, 85compression 36, 81configuringinbox 43confirmingpasswords 46contentslist in folders 64con
pages 62Ee-maildestinations 37file format 96inbox 41link 89, 95, 96log 96password 96problems 114receipt 96Edit Annotation icon 67editingannotations
Graphics link icon 89, 97grayscale 36, 57, 82, 91gummed-back paper, scanning 21HHand tool 67hard drive requirements 12hardwareservice 126height,
Joint Photographic Exports Group files 79JPEG file format 79, 81Kkeypad, scanner control panel 15keywordssearch options 85Summary Information 83Ll
orientation, page, fax 97output data typeautomatic workflow 36overheating scanner 100PPageicon 49Navigator 56View 47, 51, 56pagesadding to stacks 62
transaction log 46privatedestination lists 18, 25, 33, 34distribution lists 34privileges, users 16problems 99control panel 100disk space 111e-mail
service information 125setting, automatic workflow 36settings, control panel 24Setup options, fax 97Show Annotations 77Show Text with icons option 5
Vvalidationerror 107ViewerPaperPort 95, 121viewingprivate destination lists 34transaction log 46viewsDesktop 54Page 56PaperPort 47switching between
IndexIndex-138 EN
During the installation process, you’ll need to specify the following:• The software components you want to install.• If you are using a stand-alone i
Using the Scanner Control PanelUse the scanner control panel to identify yourself to the scanner if youhave a private destination list you want to use
Scanner UsersTwo groups of users can scan and distribute documents with the HPNetwork ScanJet 5 scanner:• Registered users, who have been added to the
• General users, who have not been added to the public destination listand who do not have the HP Network ScanJet 5 Utility installed on theirlocal co
Document DestinationsScanned documents are sent to the destinations you select at the scannercontrol panel using public and private destination lists.
Recipients of Your Scanned DocumentsIf you scan documents to an Internet e-mail address, you should makesure the recipients have a way to view the doc
20 Getting Started EN
2Using the ScannerWhat You Can ScanScanning a document can be as simple as loading the document in thescanner, selecting a destination from the list d
Loading a DocumentLoad your document in either theautomatic document feeder or on thescanner glass, as described in thefollowing procedures.To load a
Loading a Document on the Scanner GlassUse the scanner glass for regular or irregular sizes or types of paper. Ifthe scanner doesn’t detect a document
Selecting Your Settings at the Control PanelBefore scanning a document, at the control panel select the destination,type of image being scanned, and t
The Select Your Name screen appears, with the list of usersautomatically scrolled to the portion of the alphabet indicated by thefirst letters you typ
You can also add destinations from the public destination list byselecting the Public entry when you are viewing your private list. Youcan return to y
Select the paper size of the document to be scanned, and press [Enter].(You can specify a custom paper size in the HP Network ScanJet 5Utility, as des
During ScanningWhile your document is being scanned, the scanner control paneldisplays messages indicating the page number being scanned.Note When you
Scanning Double-Sided DocumentsYou can scan double-sided documents byinserting the document to be scanned intothe document feeder twice.After you’ve s
Take a Look at All HP Support Has to OfferAlong with your product, you receive a variety of support services fromHewlett-Packard and our support partn
Faxing to a Number Not Listed inDestination ListsThe fax server must be installed and running for you to scan a documentto a fax machine.To fax to a n
Scanning to a PrinterYou can quickly make a copy of yourdocument by scanning it directly to aprinter. The printer name you select canrefer to either a
32 Using the Scanner EN
3Working at Your ComputerUsing the HP Network ScanJet 5 UtilityThe HP Network ScanJet 5 Utility is available to all registered users ofthe HP Network
Creating and Maintaining Your PrivateDestination ListYour private destination list can contain any of the following:• Individual user destinations, se
Automatic WorkflowsWhen you select an automatic workflow as a destination from thescanner control panel, the incoming electronic document bypasses you
To create a setting1 On the Profile tab of the scanner utility, click New.2 Select Automatic Workflow and click OK.3 In the Automatic Workflow Destina
Distribution ListsIf you repeatedly scan to the same group of users, e-mail addresses, orfax machines, you can simplify your task by creating a distri
You can select the language of standard text in your e-mail messagewhen you are adding e-mail destinations in the New E-mail Destinationdialog box und
To edit an e-mail destination1 On the Profile tab of the HP Network ScanJet 5 Utility dialog box, selectthe destination you want to edit.2 Select Edit
Customer Support Options WorldwideIn addition to the phone numbers listed below, refer to theAdministrator’s Guide for worldwide sales and service add
Fax DestinationsIf a fax server is installed on your network and has been configured forthe scanner, you can include fax numbers as part of your priva
Creating and Maintaining Your InboxesAn inbox holds the scanned documents sent to an individual’s computer(except those documents directed to a specif
Creating a New InboxYou can create a new inbox in addition to those automaticallyrecognized by the HP Network ScanJet 5 Utility. This may be necessary
To create a new printer inbox1 On the Inbox tab of the HP Network ScanJet 5 Utility dialog box, clickAdd New Inbox.2 In the Add New Inbox dialog box,
Disabling the Current InboxWhen you disable your current inbox, other people cannot send scanneddocuments to you, either by selecting your name or by
Choosing the Notification Method and TimeYou can specify how often the HP Network ScanJet 5 Utility will checkfor new scanned documents. If you want t
Creating or Changing Your PasswordIf you are a registered scanner user, you can use a password to accessyour private destination list on the scanner c
4Working in the PaperPort SoftwareGeneral FeaturesThe PaperPort software allows you to annotate, organize, and findscanned items. You can also electro
Desktop View displays the Command Bar(A), Link Bar(B), and Status Bar(C).To switch between Desktop View and Page ViewSwitch between Desktop View and P
The Command BarThe buttons on the Command Bar provide quick access to variouscommands on the menus. Some of the buttons are not available in bothviews
HP Network ScanJet 5 ScannerUser’s Guide
Setting PreferencesYou can customize the PaperPort software so that it is displayedaccording to your preferences.To select preferences1 From the Edit
Automatic SavingEvery item in the PaperPort software is automatically saved as soon asyou scan it. Any changes that you make to an item, such as addin
Displaying and Hiding ElementsDisplay or hide the Folders, Command Bar, Link Bar, Status Bar, orTool Palette by selecting each from the View menu. A c
Deleting ItemsDeleting an item permanently removes it from your computer. If youwant to save an item, from the File menu choose Export before deleting
Working in Desktop ViewDesktop View provides an overall view of PaperPort items and stacks.Each item in Desktop View is shown as a thumbnail (an iconr
Moving and Arranging ItemsIf you would like to organize the items in Desktop View, you can eithermove each thumbnail with the mouse or use the PaperPo
Working in Page ViewPage View displays an item one page at a time and allows you to readand add annotations to a page. Use the Navigators to display o
Changing the Display Size of an ItemUse the Zoom Navigator or Zoom commands from the View menu tozoom in and display the details of a page, or zoom ou
58 Working in the PaperPort Software EN
5Managing Scanned ItemsWorking with StacksIn the PaperPort software, a stack is an item with multiple pages. Usethe stack feature to organize multipag
Copyright Information© 1997 Hewlett-PackardCompanyAll Rights Reserved.Reproduction, adaptation, ortranslation without prior writtenpermission is prohi
To stack items using the Stack Selected Items commandor the Stack button1 In Desktop View, select the items you want to stack in the order that youwan
To unstack a whole stack1 In Desktop View, select the stack.2 From the Desktop menu, choose Unstack.- Or -Click Unstack on the Command Bar.The PaperPo
Inserting a Page in a StackBoth the page you want to insert and the target stack must be displayedin Desktop View.To insert a page in an existing stac
Working with FoldersCreate folders in the PaperPort software to help you organize yourscanned items and stacks.Filing Items in FoldersThe PaperPort so
To copy items to another folder• Hold down [Ctrl] as you select an item and drag the item into the newfolder. The title of the target folder flashes t
Creating, Renaming, and Deleting FoldersDelete, rename, or create new folders to match the way you organizeinformation. The Main Folder, at the top of
66 Managing Scanned Items EN
6Annotating Scanned ItemsUsing the Annotation ToolsIn Page View, the Annotation Tool Bar is displayed on the left side ofyour monitor. Annotation tool
Copying, Cutting, and PastingThe PaperPort software allows you to copy, cut, and paste items withinthe PaperPort software and between it and other app
To copy and paste an item from another applicationNote If the copied image is a graphic, pasting it into Desktop View will createa new item with the i
CONTENTS1 Getting StartedOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Installation Requirements . . . .
Working with Sticky NotesSticky Notes can contain several lines of text and can be placedanywhere on an item. When you place a Sticky Note on a page,
Adding Markup TextUse Add Text for preprinted forms. The added text looks and prints justas if you had typed it on the original form.To add Markup tex
Adding Freehand AnnotationsUse Freehand to draw, underline, circle, scribble, or mark an item.To add a freehand annotation1 In Page View on the Annota
Creating New ItemsYou can create a new, blank item, and then add annotations or copy andpaste text or graphics onto it.To create a new item1 From the
Fine-Tuning AnnotationsYou can fine-tune an annotation by specifying the font and color of thetext or background or by moving and resizing the annotat
To change the color of an existing annotation1 On the Annotation Tool Bar, click EditAnnotations.2 Select the annotation to recolor.3 From the Annotat
Moving and Resizing AnnotationsAfter adding an annotation, you can move it to another location on thepage or change its sizeTo resize annotations1 In
Copying, Cutting, and Pasting AnnotationsTo move an annotation to a different page in a stack or copy and use it inanother item, use Cut, Copy, and Pa
Undoing AnnotationsThe undo options only apply to the page on which you’re working.To undo the newest annotation, from the Edit menu, choose Undo NewA
7Importing and Exporting with thePaperPort SoftwareUsing the Import and Export FeatureUsing the PaperPort software, you can import files created in ot
4 Working in the PaperPort SoftwareGeneral Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Page View and Desktop View
To import a file created in another application or toopen a previously exported item1 From the File menu, choose Import.2 From the List Files of Type
Exporting Compressed FilesBecause exported files can sometimes be large and take a long time toexport, the PaperPort software has a built-in compressi
Printing from Other ApplicationsYou can print files from other applications to the PaperPort software.Note Color images are converted to grayscale whe
Adding Summary Information to ItemsYou can add summary information to items to help you find themquickly.Note If you’re going to combine items into a
Finding InformationThe PaperPort software allows you to quickly find files, items, orannotations.Finding FilesIf you want to import a file, but don’t
Tip If you chose Find and want to see the next item in the search that meetsthe search criteria, from the Edit menu, choose Find Next or press [F3].Ta
Finding AnnotationsYou can find an annotation based on the text in an Add Text markup orSticky Note.Note You can find annotation text in both Page Vie
Using Object Linking and Embedding(OLE)You can insert a PaperPort software item into another Windowsapplication, such as Microsoft Word, using object
You can insert an item into a container application in two other ways:• Copy the item from the PaperPort software to the clipboard and paste itinto th
8Linking to Other ApplicationsUsing Link IconsWith the PaperPort software you can send scanned items to otherapplications using icons on the Link Bar.
Copying, Cutting, and Pasting Annotations . . . . . . . . . . . . 77Displaying and Hiding Annotations . . . . . . . . . . . . . . . . 77Un
Using LinksThe steps for using links are similar regardless of the type of link.To use links1 Scan the item into the PaperPort software.2 Drag the ite
Using Printer LinksYou can print items from both Page View and Desktop View in blackand white and in grayscale.To print an item1 In Desktop View, sele
Using Fax LinksYou can scan an item into the PaperPort software, add annotations, andfax the item provided your computer has access to a fax modem and
Using Word Processor OCR LinksOnce text is scanned into the PaperPort software, the text becomes animage that cannot be edited. However, the PaperPort
To process text using the Copy As Text command1 In Desktop View, select an item.2 From the Edit menu, choose Copy As Text. The PaperPort softwareproce
Using E-Mail LinksYou can send an item from the PaperPort software using your e-mailsoftware.To send items using e-mail1 In Desktop View, select the i
Setting Preferences for LinksEach link icon on the Link Bar has a set of preferences for customizingthe way the link operates.To set preferences for t
Link Icon Option DescriptionSetup Click to display a dialog box for other fax setup options, such aspage size and orientation.The options depend on th
98 Linking to Other Applications EN
9Troubleshooting and Error MessagesOverviewThis chapter describes problems that can occur during the scanningprocess, including error messages you may
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