HP EliteDesk 705 G1 Small Form Factor PC (ENERGY STAR) Manuel d'utilisateur

Maintenance and Service GuideHP EliteDesk 705 G1 MicrotowerHP EliteDesk 705 G1 Small Form FactorHP EliteDesk 705 G1 Desktop Mini

Using Reset when the system is not responding ... 215Recovery using the Windows recovery USB fla

6. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until thedrive snaps into place.7. If installing a

8. Rotate the drive cage back down to its normal position.CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.9. Re

Removing a slim optical driveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.1. Prepare the com

Installing a slim optical drive1. Prepare the computer for disassembly (Preparation for disassembly on page 72).2. Remove the access panel (Access pan

5. Slide the optical drive through the front bezel all the way into the bay so that it locks in place (1), thenconnect the power cable (2) and data ca

Removing and replacing a 3.5-inch hard driveNOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so thatyou

5. To install a 3.5-inch hard drive, you must transfer the silver and blue isolation mounting guide screwsfrom the old hard drive to the new hard driv

7. Connect the power cable (1) and data cable (2) to the back of the hard drive.NOTE: The data cable for the primary hard drive must be connected to t

Removing a 2.5-inch hard drive1. Prepare the computer for disassembly (Preparation for disassembly on page 72).2. Remove the access panel (Access pane

5. Align the guide screws on the drive with the J-slots on the sides of the drive bay. Press the drive up intothe drive bay then slide it forward unti

1 Product FeaturesStandard Configuration FeaturesFeatures may vary depending on the model. For support assistance and to learn more about the hardware

Drive power cable1. Prepare the computer for disassembly (Preparation for disassembly on page 72).2. Remove the access panel (Access panel on page 73)

BaffleThe fan baffle sits between the fan sink and the rear of the computer.1. Prepare the computer for disassembly (Preparation for disassembly on pa

Hood sensorThe hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer for disassembly (Preparation for disassembly on pa

Front I/O assemblyThe front I/O assembly is attached to the front of the chassis. Push the assembly into the chassis to remove.1. Prepare the computer

6. Remove the cables from the three clips built into the basepan.7. Remove the Torx T15 screw (1) that secures the assembly to the front of the chassi

9. Remove the front I/O assembly from the computer.To install the front I/O assembly, reverse the removal procedure.NOTE: Be sure to correctly route t

Power switchThe power switch is attached to the left, front of the chassis.1. Prepare the computer for disassembly (Preparation for disassembly on pag

7. Disconnect the power switch cable from the system board connector labeled PB/LED (2).8. Remove the power switch assembly from the computer.To insta

SpeakerThe speaker is attached to the front of the chassis under the rotating drive cage.1. Prepare the computer for disassembly (Preparation for disa

Heat sinkCAUTION: The bond between the heat sink and the processor may be very tight.If the computer will power on, before removing the heat sink, tur

Desktop miniNOTE: The desktop mini can be used in a tower orientation or a desktop orientation.2 Chapter 1 Product Features

7. Disconnect the fan cable from the system board connector labeled CPUFAN (1), and then loosen thefour captive screws (2) that secure the heat sink t

8. Lift the heat sink from atop the processor and set it on its side to keep from contaminating the workarea with thermal grease.When reinstalling the

ProcessorDescriptionAMD A10-7850B processor, 3.7 GHzAMD A10-7800B processor, 3.57 GHzAMD A10-6800B processor, 4.1 GHzAMD A8-7600B processor, 3.1 GHzAM

7. Carefully lift the processor from the socket (2).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and handlingt

Power supplyDescriptionPower supply, 92% efficientPower supply, 90% efficientPower supply, standardWARNING! To reduce potential safety issues, only th

5. From the outside, rear of the chassis, remove the three Torx T15 that secure the power supply to theback of the chassis.6. From the inside of the c

System boardNOTE: All system board spare part kits include replacement thermal material.NOTE: System board appearance may vary.DescriptionSystem board

9. Slide the system board toward the front of the computer to disengage the I/O panel, and then lift thesystem board out of the computer.When reinstal

System board calloutsSys Bd Label Sys BdConnectorColor Component Sys Bd Label Sys BdConnectorColor ComponentCHFAN2 Chassis fanconnectorRed Fan SPKR

DIMM2 DIMM2(Channel B)White Memory module X1PCIEXP1 PCI Express x1 Black Expansion cardDIMM1 DIMM1(Channel B)Black Memory module X16PCIEXP PCI Exp

Front panel components, microtowerDrive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.1 Slim Optical

Using the Small Form Factor Computer in a Tower OrientationThe Small Form Factor computer can be used in a tower orientation. The HP logo plate on the

6 Removal and replacement procedures –desktop mini (DM) chassisAdherence to the procedures and precautions described in this chapter is essential for

Access panel1. Prepare the computer for disassembly (Preparation for disassembly on page 121).2. Loosen the thumbscrew on the rear of the computer (1)

Hard driveDescriptionHard drives/Solid-state drives1 TB, 7200 rpm, hard drive, 2.5-inch, SSHD (hybrid SSD)500 GB, 7200 rpm hard drive, 2.5-inch500 GB,

4. Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out,slide the drive back until it stops, the

7. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the bay,then slide it forward until it stops and lo

SpeakerA single speaker is located on the left side of the computer behind the front bezel, inside the chassis. It issecured by a white peg that you p

5. Lift to remove the speaker from the computer (3).To install the speaker, reverse the removal procedures.Speaker 127

Front bezelThe front bezel is secured to the access panel by tabs.1. Prepare the computer for disassembly (Preparation for disassembly on page 121).2.

MemoryDescription8-GB, PC3-12800, SODIMM4-GB, PC3-12800, SODIMMThe computer comes with double data rate 3 synchronous dynamic random access memory (DD

Front panel components, small form factorDrive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.1 Slim

Populating SODIMM socketsThere are two SODIMM sockets on the system board, with one socket per channel. The sockets are labeledDIMM1 and DIMM3. The DI

Replacing SODIMMsCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drainbefore adding or removing memory

5. Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2)so that the latches lock it in place.NOTE: A me

Replacing the batteryThe battery that comes with the computer provides power to the real-time clock. When replacing the battery,use a battery equivale

Type 1a. Pull back on the clip (1) that is holding the battery in place, and lift the battery out of the holder(2).b. Pull back on the clip (1) and sl

b. Lower the battery so that is next to the holder then push it into the holder.NOTE: After the battery has been replaced, use the following steps to

Heat sinkThe heat sink is secured with four captive Torx screws. Be sure to remove and replace the screws in theorder indicated on the heat sink.1. Pr

ProcessorDescriptionAMD A10-7800B processor, 3.57 GHzAMD A8-7600B processor, 3.1 GHzAMD A6-7400B processor, 3.5 GHzAMD A4-7350B processor, 3.4 GHz1. P

FanThe fan sits between the fan sink and the rear of the computer.1. Prepare the computer for disassembly (Preparation for disassembly on page 121).2.

Drive cageThe drive cage is located next to the heat sink. The drive cage is secured with three Phillips screws.1. Prepare the computer for disassembl

Front panel components, desktop miniDrive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.1 Dual-State

4. Lift the drive cage up and out of the computer (2).To install the drive cage, reverse the removal procedure.140 Chapter 6 Removal and replacement

WLAN moduleDescriptionHP WLAN 802.11 a/b/g/n, 2x2HP WLAN 802.11 a/b/g/n, for use only in IndonesiaThe WLAN module is located near the memory modules.

7. Pull the module to remove it from the socket (3).To install the WLAN module, reverse the removal procedure.NOTE: WLAN modules are designed with a n

M.2 solid-state driveDescription128 GB solid-state drive (SSD), M.2The M.2 SSD is secured with one Phillips screw. It is located under the heat sink a

9. Lift the module to a 45-degree angle, and then pull it away to remove it from the socket.To install the M.2 SSD, reverse the removal procedures.NOT

External antennas (select models only)The external connection antennas route from the WLAN module to the cable connectors on the rear of thecomputer.T

9. Connect the connector on the end of the black antenna cable to the connector labeled ‘1’ on the WLANmodule.10. Route the white cable using the hook

Properly installed, the white antenna routes under the fan and hard drive SATA cables.External antennas (select models only) 147

System boardNOTE: All system board spare part kits include replacement thermal material.NOTE: System board appearance may vary.DescriptionSystem board

14. Lift the left side of the system board, and then remove it from the computer (2).To install the system board, reverse the removal procedures.NOTE:

Rear panel components, microtower1 PS/2 Keyboard Connector (purple) 7 Power Cord Connector2USB 2.0 Ports (black) 8 PS/2 Mouse Connector (green)3Disp

5. If necessary, press Ctrl+A to initiate edit mode.6. Edit the fields listed. If the feature byte has data or is not editable, then it was not cleare

System board calloutsSys Bd Label Color Component Sys Bd Label Color ComponentBAT Black RTC battery SATA0 Blue Hard drive dataconnectorXU1 Black P

WLAN antennasThe antennas route from the WLAN module to the cable connectors on the rear of the computer.To install the antennas:1. Prepare the comput

9. Remote the antenna cables from their routing paths underneath the keyboard. Note the locations thecables are taped to the chassis as shown in the f

11. Antenna transceivers are connected to the front and back of the computer as shown in the followingimage.12. Remove the front transceiver from the

13. Remove the rear transceiver from the inside of the computer by pressing the tab to disengage thetransceiver and removing the transceiver (arrow in

Changing from desktop to tower configurationThe computer can be used in a tower orientation with an optional tower stand that can be purchased fromHP.

7 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Using Computer Setup (F10) UtilitiesComputer Setup can be accessed only by turning the computer on or restarting the system. To access theComputer Set

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.Table 7-1 Computer Setup—FileOp

Rear panel components, small form factor1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple)2RJ-45 Network Connector 8 DisplayPort Monito

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.Table 7-2 Computer Setup—Sto

Table 7-2 Computer Setup—Storage (continued)NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system hasstarted.Sho

Table 7-3 Computer Setup—Security (continued)Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:●Embe

Table 7-3 Computer Setup—Security (continued)System Security (theseoptions are hardwaredependent)NOTE: Available options are displayed depending on s

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.Table 7-4 Computer Setup—Power

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.Table 7-5 Computer Setup—Ad

Table 7-5 Computer Setup—Advanced (for advanced users) (continued)Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take

Table 7-5 Computer Setup—Advanced (for advanced users) (continued)●Use Proxy (Enabled/Disabled). When enabled, displays Proxy Address field to config

8 Troubleshooting without diagnosticsThis chapter provides information on how to identify and correct minor problems, such as USB devices, harddrive,

If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that yourservice call is handled properly:●Be in f

Rear panel components, desktop mini1 DisplayPort Monitor Connectors 5 USB 2.0 Ports (black)2VGA Monitor Connector 6 RJ-45 Network Connector3Line-Out C

●If you have installed an operating system other than the factory-installed operating system, check to besure that it is supported on the system.●If t

Computer date and time display is incorrect.Cause SolutionRTC (real-time clock) battery may need to be replaced.NOTE: Connecting the computer to a liv

Poor performance.Cause SolutionProcessor is too hot. 1. Make sure airflow to the computer is not blocked. Leave a10.2-cm (4-inch) clearance on all ven

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two secondpause, and the computer beeps t

Power supply shuts down intermittently.Cause SolutionIf equipped with a voltage selector, voltage selector switch onrear of computer chassis (some mod

Solving hard drive problemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In Windows 7, click Start, click Computer

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from the hard drive but the harddrive may have been damaged.▲Perform

Solving media card reader problemsMedia card will not work in a digital camera after formatting it in Windows.Cause SolutionBy default, Windows will f

Do not know how to remove a media card correctly.Cause SolutionNOTE: Never remove the card when the green LED is flashingAfter installing the media ca

Blank screen (no video).Cause SolutionMonitor cable is plugged into the wrong connector. Systems may have a monitor connection on both themotherboard

Serial Number LocationEach computer has a unique serial number and a product ID number that are located on the exterior of thecomputer. Keep these num

Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computerbeeps seven times. (Beeps s

Image is not centered.Cause SolutionPosition may need adjustment. Press the monitor's Menu button to access the OSD menu. SelectImageControl/ Hor

High pitched noise coming from inside a flat panel monitor.Cause SolutionBrightness and/or contrast settings are too high. Lower brightness and/or con

Sound does not come out of the speaker or headphones.Cause SolutionSoftware volume control is turned down or muted. Double-click the Speaker icon on t

Computer appears to be locked up while recording audio.Cause SolutionThe hard disk may be full. Before recording, make sure there is enough free space

Printer will not print.Cause SolutionIf you are on a network, you may not have made the connectionto the printer.Make the proper network connections t

Keyboard commands and typing are not recognized by the computer.Cause SolutionKeyboard connector is not properly connected. Shut down the computer, re

Mouse does not respond to movement or is too slow.Cause SolutionMouse may need repair. See the Worldwide Limited Warranty for terms and conditions.Com

Table 8-1 Solving Hardware Installation Problems (continued)A new device is not recognized as part of the system.Cause SolutionTo access Device Manag

Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beepsstop after fifth iteration

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to change withoutnotice.Intel and Pentium are tra

2 Illustrated parts catalogMicrotower (MT) chassis spare partsComputer major components10 Chapter 2 Illustrated parts catalog

Table 8-2 Solving Network Problems (continued)Wake-on-LAN feature is not functioning.Cause Solution1. From the Start screen, type c, and then select

Table 8-2 Solving Network Problems (continued)Network status link light never flashes.NOTE: The network status light is supposed to flash when there

Network controller stopped working when an expansion board was added to the computer.Cause SolutionNetwork controller interrupt is shared with an expa

CAUTION: Power may still be supplied to the DIMMs when the computer is turned off (depending on theManagement Engine (ME) settings). To avoid damage t

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beepsstop after fifth iterati

CD-ROM or DVD devices are not detected or driver is not loaded.Cause SolutionDrive is not connected properly or not properly configured. See the docum

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

Solving front panel component problemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Unable to connect to the Internet.Cause Solution3. In the Browsing history section on the General tab, click theDelete button.4. Select the Cookies ch

Computer will not continue after HP logo screen displays.Cause SolutionWindows from starting correctly. Windows Startup Repair is oneof the recovery t

Item Description(1) Front bezel* Slim optical drive bezel blank(2) Access panel(3) Power supply 280W, 92% efficient 280W, 90% efficient 280W, 85% eff

9 POST error messagesThis appendix lists the error codes, error messages, and the various indicator light and audible sequencesthat you may encounter

Control panel message Description Recommended action2. In Computer Setup, set Advanced >Device Options > NIC PXE Option ROMDownload to DISABLE t

Control panel message Description Recommended action219-ECC Memory Module Detected ECCModules not supported on this PlatformRecently added memory modu

Control panel message Description Recommended action515-Power Supply fan not detected Power supply fan is not connected or may havemalfunctioned.1. Re

Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailureHard drive is about to fail. (Some hard driveshave a

Control panel message Description Recommended actionNetwork Server Mode Active and No KeyboardAttachedKeyboard failure while Network Server Modeenable

Activity Beeps Possible cause Recommended actionuntil failure occurs. Replace the device that iscausing the failure. Continue adding devicesone at a t

Activity Beeps Possible cause Recommended actionbut LEDs continue until problemis solved.3. Replace the system board.System does not power on andLEDs

10 Password security and resetting CMOSThis computer supports security password features, which can be established through the Computer SetupUtilities

1. Shut down the operating system properly, then turn off the computer and any external devices, anddisconnect the power cord from the power outlet.2.

CablesItem Description(1) Front I/O assembly(2) SATA drive power cable(3) SATA data cable, 14 inch, 1 straight end, 1 angled end* DMS-59 to dual VGA c

3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character,your new password, another slash (/) or alterna

CAUTION: Pushing the CMOS button will reset CMOS values to factory defaults. It is important to backup the computer CMOS settings before resetting the

11 HP PC Hardware DiagnosticsTo help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HPincludes on all produc

1. Go to http://www.hp.com.2. Point to Support, located at the top of the page, and then click Download Drivers.3. In the text box, enter the product

12 System backup and recoveryBacking up, restoring, and recovering in Windows 8.1 orWindows 8Your computer includes tools provided by HP and Windows t

Using Reset when the system is not respondingNOTE: You may be prompted by User Account Control for your permission or password when you performcertain

Recovery using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. Go to http://www.hp.com/

1. After you successfully set up the computer, create recovery media. This media can be used to reinstallthe original operating system in cases where

NOTE: Do not use media cards for creating recovery media. The system may not be able to boot up from amedia card and you may not be able to run system

1. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.2. Select Windows disk.3. From the drop-down menu, select

Misc partsMicrotower (MT) chassis spare parts 13

1. Close all open programs.2. Click the Start button, right-click Computer, and then click Properties.3. Click System protection, System Restore, clic

6. Under I need help immediately, click System Recovery.7. Select Yes, and then click Next. Your computer restarts.8. When the computer restarts, you

6. If Recovery Manager asks if you want to run System Recovery from Media or Hard Drive, select Media.On the Welcome screen, under I need help immedia

After the repair is completed:1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.2. Follow the on-screen instructions

A Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switch feature onthe computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

B Statement of VolatilityHP confirms that AMD-based business desktop HP EliteDesk 705 G1 systems contain DDR3 volatile memory(memory amount depends on

10. To clear the Setup or Power-On passwords if set, and clear any other settings, power down thecomputer and remove the AC power cord and the compute

C SpecificationsMT SpecificationsTable C-1 SpecificationsChassisHeightWidthDepth14.0 in6.7 in13.4 in355 mm170 mm340 mmApproximate Weight 14.0 lb 6.35

Table C-1 Specifications (continued)80 PLUS Platinum 280W active PFC280W active PFC; 90/92/89% efficient at 20/50/100%load (115V)280W active PFC; 91/

Item Description(1) Fan sink (includes replacement thermal material)(2) Fan(3) Speaker(4) Hard drive conversion bracket, 2.5-inch to 3.5-inch(5) Adapt

SFF SpecificationsTable C-2 SpecificationsChassis (in the desktop position)HeightWidthDepth3.95 in13.3 in14.9 in10.0 mm338 mm380 mmApproximate Weight

DM SpecificationsTable C-3 SpecificationsDimensions (with stand)HeightWidthDepth6.9 in7.0 in1.3 in175 mm177 mm34 mmApproximate Weight 2.9 lb 1.3 kgTe

IndexAaccess panelDM removal and replacement122locked 171MT removal 37SFF removal and replacement73access panel, DMillustrated 24access panel, MTillus

SFF cable connections 86SFF installation 86Eelectrostatic discharge (ESD) 28preventing damage 29errorcodes 200, 205messages 200expansion cardMT instal

Mmedia card readerinstallation 89problems 177removal 88memoryDM removal and replacement131installation 129MT installation 42problems 192SFF installati

DM heat sink 136DM memory 131DM processor 137DM solid-state drive 143DM speaker 126DM WLAN antennas 152DM WLAN module 141MT drive power cable 58MT fro

Ttamper-proof screwstool 32temperature control 30tools, servicing 32Torx T15 screwdriver 32tower conversion 156tower orientation 120Vventilation, prop

DrivesDescriptionHard drives/Solid-state drives2-TB, 7200-rpm1-TB, 10000-rpm, 3.5-inch1-TB, 7200-rpm, 3.5-inch1-TB, hybrid SSD, 2.5-inch500-GB, 10000-

Misc boardsItem Description(1) AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB (for use only in China)* AMD Radeon HD8450 PCIe x16 graphics card, 1

Small Form Factor (SFF) chassis spare partsComputer major componentsItem Description(1) Front bezel* Bezel blank(2) Power supply 240W, 92% efficient 2

Item Description For use in models with Windows 8.1 Standard For use in models with Windows 8.1 Professional For use in NetClone models(5) Memory m

CablesItem Description(1) Front I/O assembly(2) Power switch assembly(3) SATA data cable, 14 inch, 1 straight end, 1 angled end(4) SATA drive power ca

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not placethe device directly on your

Misc parts20 Chapter 2 Illustrated parts catalog

Item Description(1) Fan sink (includes replacement thermal material)(2) Baffle(3) Speaker(4) 2.5-in drive adapter(5) Card reader, 15-in-1(6) Adapter,

DrivesDescriptionHard drives/Solid-state drives2-TB, 7200-rpm1-TB, 10000-rpm, 3.5-inch1-TB, hybrid SSD, 2.5-inch500-GB, 10000-rpm500-GB, 7200-rpm500-G

Misc boardsItem Description(1) nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB* nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB(2) GeForce GT630

Desktop Mini (DM) chassis spare partsNOTE: HP continually improves and changes product parts. For complete and current information onsupported parts f

Item Description Memory modules (PC3-12800, 1600-MHz) 8-GB 4-GB Processors (include replacement thermal material) AMD A10-7800B, 3.57 GHz AMD A8-7

Misc partsItem Description(1) Heat sink(2) Fan(3) Speaker(4) LED cover* Hood sensor assembly * Antenna cover* HP Ultraslim Keyed Cable Lock* WLAN modu

Item Description* Keyboards USB Wireless Washable Smart cardDrivesDescription1 TB, 7200 rpm, hard drive, 2.5-inch, SSHD (hybrid SSD)500 GB, 7200 rpm h

3 Routine care, SATA drive guidelines, anddisassembly preparationThis chapter provides general service information for the computer. Adherence to the

Preventing electrostatic damage to equipmentMany electronic components are sensitive to ESD. Circuitry design and structure determine the degree ofsen

iv Safety warning notice

Recommended materials and equipmentMaterials and equipment that are recommended for use in preventing static electricity include:●Antistatic tape●Anti

●Never cover the ventilation slots on the monitor with any type of material.●Install or enable power management functions of the operating system or o

●If you remove a key, use a specially designed key puller to prevent damage to the keys. This tool isavailable through many electronic supply outlets.

ScrewsThe screws used in the computer are not interchangeable. They may have standard or metric threads andmay be of different lengths. If an incorrec

NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the generalhousehold waste. In order to forward them to recyc

Cable managementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

4 Removal and replacement procedures –Microtower (MT) chassisAdherence to the procedures and precautions described in this chapter is essential for pr

Access panelTo access internal components, you must remove the access panel:1. Prepare the computer for disassembly (Preparation for disassembly on pa

Front bezel1. Prepare the computer for disassembly (Preparation for disassembly on page 36)2. Remove the access panel (Access panel on page 37)3. Lift

Optical drive bezel blankOn some models, there is a bezel blank covering the slim optical drive bay. Remove the bezel blank beforeinstalling an optica

Table of contents1 Product Features ...

BatteryThe battery installed on the computer provides power to the real-time clock. When replacing the battery, usea battery equivalent to the battery

Type 2a. To release the battery from its holder, squeeze the metal clamp that extends above one edge ofthe battery. When the battery pops up, lift it

7. Reset the date and time, your passwords, and any special system setups using Computer Setup.8. Lock any security devices that were disengaged when

NOTE: Single channel and unbalanced dual channel memory configurations will result in inferior graphicsperformance.●The system will operate in single

3. Open both latches of the memory module socket (1), and insert the memory module into the socket (2).NOTE: A memory module can be installed in only

Expansion cardsGeForce GT630 PCIe x16 graphics card, 2 GBnVidia Quadro NVS315 PCIe x16 graphics card, 1 GBnVidia Quadro NVS310 PCIe x16 graphics card,

3. Release the slot cover retention latch that secures the slot covers by lifting the tab on the latch androtating the latch to the open position.4. L

b. If you are removing a PCI Express x1 card, hold the card at each end and carefully rock it back andforth until the connectors pull free from the so

8. To install a new expansion card, hold the card just above the expansion socket on the system boardthen move the card toward the rear of the chassis

DrivesDescriptionHard drives/Solid-state drives2-TB, 7200-rpm1-TB, 10000-rpm, 3.5-inch1-TB, 7200-rpm, 3.5-inch1-TB, hybrid SSD, 2.5-inch500-GB, 10000-

Personal grounding methods and equipment ... 29Grounding the work area

●HP has provided four extra 6-32 silver mounting screws installed next to the hard drive bays (1). Themounting screws are required for hard drives ins

Drive positions1 Slim optical drive bay2 3.5-inch secondary hard drive bay3 3.5-inch primary hard drive bayNOTE: The drive configuration on your compu

5. Push inward on the green release latch on the underside of the drive (1) and push the rear of the driveforward to unlock it (2), and then slide the

6. Slide the optical drive all the way into the drive bay (1) until the green latch locks onto the bottom of thedrive bay (2).7. Connect the power cab

4. Pull the green latch next to the drive outward (1) and slide the drive out of the bay (2).Installing a hard drive1. Prepare the computer for disass

●Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screwsthrough the sides of the bracket into the drive.4. Inst

●If installing a hard drive in the lower (primary) drive bay, remove the silver and blue mountingscrews from the old drive and install them in the new

6. Connect the power cable (1) and data cable (2) to the back of the hard drive.NOTE: The power cable for the hard drives is a two-headed cable that i

Drive power cable1. Prepare the computer for disassembly (Preparation for disassembly on page 36).2. Remove the computer access panel (Access panel on

Front I/O and power switch assembly1. Prepare the computer for disassembly (Preparation for disassembly on page 36).2. Remove the computer access pane

Drive power cable ...

6. Rotate the assembly into the chassis (1).7. Disconnect the four cables from the following system board connectors:(2): Front USB (yellow)(3): Front

Heat sinkCAUTION: The bond between the heat sink and the processor may be very tight.If the computer will power on, before removing the heat sink, tur

ProcessorDescriptionAMD A10-7850B processor, 3.7 GHzAMD A10-7800B processor, 3.57 GHzAMD A10-6800B processor, 4.1 GHzAMD A8-7600B processor, 3.1 GHzAM

NOTE: After installing a new processor onto the system board, update the system ROM to ensure that thelatest version of the BIOS is being used on the

6. Remove the speaker from the chassis (3).To replace the speaker, reverse the removal procedures.64 Chapter 4 Removal and replacement procedures –

Rear chassis fan1. Prepare the computer for disassembly (Preparation for disassembly on page 36).2. Remove the access panel (Access panel on page 37).

Power supplyDescriptionPower supply, 280W, 92% efficientPower supply, 280W, 90% efficientPower supply, 280W, 85% efficient (for use only in China)Powe

4. Remove the power cable from the clip on the base pan.5. Disconnect the power supply cable from the PWR system board connector (1) and the PWRCPU sy

To install the power supply, reverse the removal procedure.System boardDescriptionSystem board for use in models without Windows 8.1System board for u

6. Slide the system board toward the front of the computer to disengage the I/O panel (1), and then lift thesystem board out of the computer (2).When

Power supply ...

System board calloutsSys Bd Label Sys BdConnectorColor Component Sys Bd Label Sys BdConnectorColor ComponentCHFAN2 Chassis fanconnectorRed Fan SPKR

DIMM2 DIMM2(Channel B)White Memory module X1PCIEXP1 PCI Express x1 Black Expansion cardDIMM1 DIMM1(Channel B)Black Memory module X16PCIEXP PCI Exp

5 Removal and replacement procedures –small form factor (SFF) chassisAdherence to the procedures and precautions described in this chapter is essentia

Access panel1. Prepare the computer for disassembly (Preparation for disassembly on page 72).2. Lift up on the access panel handle (1) then lift the a

Front bezel securityThe front bezel can be locked in place by installing a security screw provided by HP. To install the securityscrew:1. Prepare the

Bezel blanksOn some models, there are bezel blanks covering the 3.5-inch and slim optical drive bays that need to beremoved before installing a drive.

BatteryThe battery installed on the computer provides power to the real-time clock. When replacing the battery, usea battery equivalent to the battery

Type 2a. To release the battery from its holder, squeeze the metal clamp that extends above one edge ofthe battery. When the battery pops up, lift it

7. Reset the date and time, your passwords, and any special system setups using Computer Setup.8. Lock any security devices that were disengaged when

NOTE: Single channel and unbalanced dual channel memory configurations will result in inferior graphicsperformance.●The system will operate in single

8 Troubleshooting without diagnostics ... 168S

4. Open both latches of the memory module socket (1), and insert the memory module into the socket (2).NOTE: A memory module can be installed in only

Expansion cardGeForce GT630 PCIe x16 graphics card, 2 GBnVidia Quadro NVS315 PCIe x16 graphics card, 1 GBnVidia Quadro NVS310 PCIe x16 graphics card,

4. Release the slot cover retention latch that secures the slot covers by lifting the green tab on the latchand rotating the latch to the open positio

b. If you are removing a PCI Express x1 card, hold the card at each end, and carefully rock it back andforth until the connectors pull free from the s

8. To install a new expansion card, hold the card just above the expansion socket on the system boardthen move the card toward the rear of the chassis

DrivesDescriptionHard drives/Solid-state drives2-TB, 7200-rpm1-TB, 10000-rpm, 3.5-inch1-TB, hybrid SSD, 2.5-inch500-GB, 10000-rpm500-GB, 7200-rpm500-G

Drive positions1 Slim optical drive bay2 3.5-inch internal hard drive bay3 3.5-inch drive bay for optional drives (media card reader shown)4 2.5-inch

●You must install guide screws to ensure the drive will line up correctly in the drive cage and lock inplace. HP has provided four extra 6-32 standard

Removing a 3.5-inch deviceCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.1. Prepare the comput

6. Press inward on the release lever at the rear of the drive (1) and slide the drive out of the rear of thedrive bay (2).Installing a 3.5-inch device