HP Pro 3348 Spécifications

Maintenance & Service GuideHP Pro 3330/3380 MicrotowerHP Pro 3335/3385 MicrotowerHP Pro 3340/3348 MicrotowerHP Pro 3330 Small Form Factor

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7. While squeezing the outer rivet, from the inside of the chassis, pull the associated inside rivettoward the inside of the computer until the outsid

Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 667727-0011. Prepare the computer for disassembly (Prep

ProcessorDescription Spare part numberIntel Core i7 processors: 2600, 3.4 GHz, 8-MB L3 cache 638632-001Intel Core i5 processors: 2500, 3.3 GHz, 6-MB

Description Spare part numberX2 B60, 3.3 GHz, 6-MB L3 cache 666888-001X2 B57, 3.2 GHz, 6-MB L3 cache 621428-001AMD Athlon II processors: X2 B30, 3.6

5. If you are removing an Intel processor, rotate the locking lever to its full open position (1), raiseand rotate the microprocessor retainer to its

7. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.8. Secure the fa

Power SupplyDescription Spare part numberPower supply, 300W 656721-001Power supply, 300W, 85% efficient 575437-001Power supply, 250W, PFC 508466-001WA

5. Remove the four screws that secure the power supply to the rear chassis.Figure 7-48 Power supply screws6. Inside of the unit, press the power supp

System BoardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberSystem board for use in 3330/3380

9. Slide the system board toward the front of the chassis, and then lift it up and out of the chassis.To install the system board, reverse the removal

1 Product FeaturesIdentifying the ChassisHP Pro 33xx Series MT HP Pro 33xx Series SFFNOTE: The drive configuration shown above may be different than y

CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting

8 Removal and Replacement Procedures– Small Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essentia

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. I

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.Figure 8-2 Removing the access panelTo install the

Front BezelDescription Spare part numberFront bezel 668569-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. Rem

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: X

populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GBwill run as single channel.●In any mode, the maximum oper

5. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).Figure 8-7 Removing a DIMMNOTE: A memory module

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Feature OverviewThe HP Pro 3330 series includes the following features:Microtower chassis:●Choice of Intel® processors●Chipset: Intel H61●Integrated g

Expansion CardDescription Spare part numberATI Radeon HD 6350 512-MB graphics adapter 637995-001ATI Radeon HD 6450 512-MB graphics adapter 637996-001n

To remove, replace, or add an expansion card:1. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. Remove the access pa

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-001Blu-ray BD-RW SuperMulti DL Drive 617030-0011 TB, 7200 rpm

To verify the type and size of the storage devices installed in the computer, run Computer Setup.Removing DrivesWhen installing drives, follow these g

5. If removing an optical drive, disconnect the cables from the rear of the drive.Figure 8-15 Removing the drive cables6. Remove the Torx screw from

8. Push the optical drive from behind, and then remove it from the front of the computer.Figure 8-17 Removing the optical driveRemoving the Hard Driv

●Optional 16-1 card reader●DVI-D and VGA video ports●Legacy I/O: 2 PS/2, 1 serial port, 2nd serial port option, parallel port option●Audio: Codec: Rea

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.Figure 8-18 Pulling the hard drive release latch

7. Disconnect the cables from the rear of the hard drive.Figure 8-20 Disconnecting the hard drive cables8. Remove the hard drive from the computer.Fi

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.Figure 8-22 Removing the hard drive guide screwsTo replace

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

6. Disconnect the power switch cable from the front USB assembly cable.Figure 8-24 Disconnecting the power switch cable7. From the outside, front of

Front USB AssemblyDescription Spare part numberFront I/O and USB assembly 668570-001The front USB assembly is secured to the front of the chassis with

6. From the front of the computer, remove the screw that secures the assembly to the front of thechassis.Figure 8-27 Removing the front USB assembly

SpeakerDescription Spare part numberSpeaker 666885-001The speaker is secured to the front of the chassis with three rubber rivets that are part of the

7. While squeezing the outer rivet, from the inside of the chassis, pull the associated inside rivettoward the inside of the computer until the outsid

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

Small Form Factor ComponentsTable 1-2 Microtower Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.Figure 8

Fan SinkDescription Spare part numberFan sink 667727-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

5. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

ProcessorDescription Spare part numberIntel Core i7 processors 2600, 3.4 GHz, 8-MB L3 cache 638632-001Intel Core i5 processors 2500, 3.3 GHz, 6-MB L

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

6. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.7. Secure the fa

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.Figure 8-36 Removing the power supply screws136

6. On the inside of the computer, press the tab at the front of the power supply (1), pull the powersupply forward (2), slide it back and toward the s

System BoardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberSystem board for use in models wi

10. Slide the system board away from the rear of the computer to disengage the ports, and then liftthe board up and out of the chassis.Figure 8-38 Re

2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa

CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.When the battery is removed or replaced, the CMOS setting

A Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USBdevices, hard drive,

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 142 in this guide.To assist you in r

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b

Table A-1 Solving General Problems (continued)Poor performance.Cause SolutionVirus resident on the hard drive. Run virus protection program.Too many

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table A-2 Solving Power ProblemsPower supply s

Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beepsfour times. (Beeps stop after fifth iterati

Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking

Solving Hard Drive ProblemsTable A-3 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from the hard drive but the harddrive may have been damaged.1. Perfor

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. 1. Use the task manager to close programs that do notr

Solving Media Card Reader ProblemsTable A-4 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Win

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

“Out of Range” displays on screen.Cause SolutionVideo resolution and refresh rate are set higher than whatthe monitor supports.Restart the computer an

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable tocenter the picture on the screen

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTILTHE PROCESS IS COMPLETE. Turning off the computer during the activa

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Table A-6 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionSome applications can select which aud

Table A-6 Solving Audio Problems (continued)There is no sound or sound volume is too low.Cause SolutionSome applications can select which audio outpu

Table A-7 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Table A-9 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the back

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Computer will not start.Cause SolutionWrong memory modules were used in the upgrade ormemory modules were installed in the wrong location.1. Review th

Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps tentimes. (Beeps stop after fifth iteration

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an

Table A-11 Solving Network Problems (continued)Network controller stops working without apparent cause.Cause SolutionThe cable is not securely connec

Table A-12 Solving Memory ProblemsSystem will not boot or does not function properly after installing additional memory modules.Cause SolutionA memor

Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Table A-13 Solving Proce

Table A-14 Solving CD-ROM and DVD Problems (continued)System will not boot from CD-ROM or DVD drive.Cause SolutionNetwork Boot is enabled in Computer

Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. Turn off the computer and insert a thin metal rod into

Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.Table A-15 So

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

B HP PC Hardware DiagnosticsUse the UEFI-based hardware diagnostic solution that HP includes on all products to diagnosehardware issues. You can use t

How to access and run HP PC Hardware DiagnosticsYou can run the diagnostics from one of three places, depending on your preference and the healthof th

Downloading HP PC Hardware Diagnostics to a USBdevice1. Go to http://www.hp.com.2. Click the Support & Drivers link.3. Select the Drivers & So

C Backup and RecoveryRestoring and recovering in Windows 7To protect from loss or damage, back up your personal data files. Refer to the operating sys

System Recovery completely erases and reformats the hard disk drive, deleting all data files that youhave created, and then reinstalls the operating s

8. System Recovery begins. After System Recovery is complete, click Finish to restart thecomputer.9. When Windows has loaded, shut down the computer,

●If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system toreject defective discs. You will be prompted to

Using recovery mediaCAUTION: System Recovery deletes all data and programs you have created or installed. Back upany important data to a CD or DVD or

© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Backup and recovery in Windows 8To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entir

Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recove

Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesthat you have created and any

D Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

E POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Table E-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Table E-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

F Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

Table 3-3 Computer Setup—Storage (continued)Storage Options eSATA PortAllows you to set a SATA port as an eSATA port for use with an external drive.

need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+Pduring POST.1. Shut down the operating system properly,

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l

Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the

IndexAaccess panelMT spare part number 49removal and replacement 49SFF removal andreplacement 102SFF spare part number 102access panel, locked 145acce

front I/O and USB assemblySFF spare part number 125spare part number 35, 38front I/O deviceremoval and replacement 83front I/O, power switch assemblyS

Media Card Reader 153memory 171monitor 155mouse 164network 168power 148printer 162processor 173software 179processorremoval and replacement 93SFF remo

WWake-on-LAN feature 168Windows 8 operating systemDVD 192216 Index

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Table 3-4 Computer Setup—Security (continued)Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.Network Boot Enables

Table 3-4 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p

Table 3-4 Computer Setup—Security (continued)DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this f

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

4 Illustrated parts catalogMicrotower (MT) Chassis Spare PartsComputer Major Components22 Chapter 4 Illustrated parts catalog

Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use in the People's Republic of China 670439-AA1 For use on

Item Description Spare part number 3420, 3.4 GHz, 3-MB L3 cache 688951-001 3225, 3.3 GHz, 3-MB L3 cache 689578-001 3220, 3.3 GHz, 3-MB L3 cache 688

Item Description Spare part number AMD Sempron processor: X2 190, 2.5 GHz, 1-MB L2 cache 666889-001CablesItem Description Spare part number(1) Pow

Misc PartsItem Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) 667727-001(3) Front I/O and

DrivesDescription Spare part numberHard drive 1-TB, 7200-rpm 667719-001750-GB, 7200-rpm 632938-001500-GB, 7200-rpm 667720-001500-GB, 7200-rpm, 2.5-in

Description Spare part numberOther boards: Intel Gigabit NIC, includes bracket 490367-001HP USB 3.0 SuperSpeed PCIe x1 card 663213-001Sequential Part

Spare partnumberDescription635802-001 Memory module, 1-GB, PC3 10600, 1333-MHz635803-001 Memory module, 2-GB, PC3 10600, 1333-MHz636917-001 USB powere

iv About This Book

Spare partnumberDescription663100-001 System board for use in 3340/3348 models without Windows 8 (includes thermal material)663101-001 System board fo

Spare partnumberDescription691935-001 Intel Pentium Dual-Core G640 processor, 2.8 GHz, 3-MB L3 cache (includes thermal material)691936-001 Intel Penti

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 66956

Item Description Spare part number Processors (include replacement thermal material; not illustrated) Intel Core i7 processors: 2600, 3.4 GHz,

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-001 SATA cable, 165 mm (not illustrated

Misc PartsItem Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 667727-001(3) Front I/O and

DrivesDescription Spare part numberHard drive 1-TB, 7200-rpm 667719-001750-GB, 7200-rpm 632938-001500-GB, 7200-rpm 667720-001500 GB, 7200 rpm, 2.5 in

Sequential Part Number ListingSpare partnumberDescription449283-001 PATA to SATA power adapter463023-001 DMS-59 to Dual VGA cable490367-001 Intel Giga

Spare partnumberDescription656832-001 Access panel656834-001 Chassis fan656984-001 Power switch/LED assembly657102-001 SATA cable, 165 mm657401-001 DV

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Table of contents1 Product Features ...

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

6 Routine Care and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecaution

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

To clean the computer case, follow the procedures described below:●To remove light stains or dirt, use plain water with a clean, lint-free cloth or sw

Cleaning the MouseBefore cleaning the mouse, ensure that the power to the computer is turned off.● Clean the mouse ball by first removing the retainin

Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cables must be handled withcare to avoid damage. Apply only

7 Removal and Replacement Procedures– Microtower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for pr

Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 48).2. Us

Cables ... 25Misc Parts .

3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna

Front BezelDescription Spare part numberFront bezel for use on 3330 models 668571-001Front bezel for use only in the People's Republic of China 6

5. Rotate the right side of the bezel off the chassis followed by the left side.Figure 7-4 Removing the Front BezelNOTE: The appearance of the front

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Table 7-1 DIMM Socket Locations — HP Pro 3330/3380 (continued)Description Socket Color Insertion OrderXMM3 socket, Channel B Black 2NOTE: A DIMM must

Figure 7-7 DIMM Socket Locations — HP Pro 3335/3385Table 7-3 DIMM Socket Locations — HP Pro 3335/3385Description Socket Color Insertion OrderXMM3 so

NOTE: The system will not operate properly if you install unsupported DIMMs.Populating DIMM SocketsPopulate the DIMM sockets in the following order: X

3. Locate the memory module sockets on the system board.WARNING! To reduce risk of personal injury from hot surfaces, allow the internal systemcompone

5. Remove the memory module from the socket.Figure 7-9 Removing a DIMMNOTE: A memory module can be installed in only one way. Match the notch on the

Expansion CardsDescription Spare part numberGraphics boards for use in computers without Windows 8:ATI Radeon HD 6350 512-MB graphics adapter 637995-0

7 Removal and Replacement Procedures – Microtower (MT) Chassis ... 48Preparation for Disassembly

The computer has one PCI Express x1 expansion slot, one PCI Express x16 expansion slot, and twoPCI expansion slots. The expansion slots accommodate fu

Figure 7-12 Expansion Slot Locations – HP Pro 3335/3385Table 7-4 Expansion Slot LocationsItem DescriptionPCIE X16 PCI Express x1 expansion slotPCIEX

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

9. Hold the card just above the expansion socket on the system board then move the card towardthe rear of the chassis so that the bracket on the card

2. Grasp the cable end of the connector and pull it straight up (2).CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

DrivesDescription Spare part numberOptical drives: DVD-ROM drive 581599-00116X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive 617030-0

Drive PositionsFigure 7-19 Drive Positions1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch external drive bay for media card read

Removing Drives ... 117Removing an Optical D

Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 7-20 System Board Dr

Figure 7-22 System Board Drive Connections – HP Pro 3335/3385Table 7-5 System Board Drive ConnectionsSystem Board Connector System Board Label Color

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.Figure 7-24 Pushing the optical dr

7. Disconnect the power cable and data cable from the rear of the optical drive.Figure 7-26 Disconnecting the power and data cables8. Slide the drive

Figure 7-28 Optical drive alignment holeRemoving a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old har

3. Locate hard disk drive in the computer.Figure 7-29 Hard drive locationDrives 77

4. Remove the two screws that secure the hard drive cage to the computer.Figure 7-30 Removing the hard drive cage screws5. Press the latch at the sid

6. Lift the cage partially out of the computer.Figure 7-32 Lifting the hard drive cage7. Disconnect the cables from the of the hard drive.Figure 7-33

Appendix C Backup and Recovery ... 185Rest

8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from

9. Slide the hard drive out of the cage.Figure 7-34 Disconnecting the hard drive cablesTo install a hard drive, reverse the removal procedures.When i

Figure 7-36 Disconnecting the hard drive cables82 Chapter 7 Removal and Replacement Procedures – Microtower (MT) Chassis

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly 668572-0011. Prepare the computer for disassembly (Pre

7. Rotate the top of the assembly outward (1), and then pull the assembly away from the chassis(2) while guiding the cables through the hole in the ch

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis

8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 48).2. Remove the ac

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN (1), pull thefan into the chassis until it clears the chassis lip, a

SpeakerDescription Spare part numberSpeaker with rubber rivets 666885-001The speaker is secured to the front of the chassis with three rubber rivets t