Hp ESL E-series Tape Libraries Manuel d'utilisateur

HP StorageWorks ESL E-Series Tape LibraryUser GuideThis guide provides information to help you:• Unpack and install the tape library.• Operate the tap

TablesOCP features ... 141Ultrium compatibility

2. Attach the six panel shipping restraints (three on each side) with a 7/16-in socket wrench (seeFigure 59).1. Upper shipping restraint2. Middle ship

3. Remove the robot shipping restraints from their storage location under the left cartridge bin panel(see Figure 60).1. Shipping restraints in storag

5. Install the counterweight shipping restraint (see Figure 61).1. Shipping restraint2. NutsFigure 61 Installing the counterweight shipping restraint.

6. Install the robotic shipping restraints (see Figure 62).1. Robot shipping restraint2. Vertical axis shipping restraintFigure 62 Installing the robo

7. Locate the two sheet metal pieces that form the internal library frame restraint and insert them asshown in Figure 63.1. Bolt2. Hex nutsFigure 63 I

10. From the front of the library, add the foam to the Y-axis cover plate, to the left front door, andalso to the back door frame (see Figure 64).1. F

11. Close the library doors and add shipping foam to the bottom of the library perimeter (see Figure65).1. FoamFigure 65 Adding the shipping foam to t

6. Disconnect the following cables but leave them routed in the channel:• Drive cluster and card cage power cables• Drive cluster Ethernet cables• Dri

Figure 66 Crating the library.1. Prepare the shipping pallet for the library by attaching the ramp to the pallet.2. Place the library on the palleta.

7. Place the top onto the crate.8. Secure the crate with two steel restraining bands.Preparing the library for operationAfter shipping or moving the l

1 Library overviewThis chapter describes both the ESL E-Series tape library and its components. The chapter consists of:• Library components• Cross Li

Relocating the library110

C Regulatory statementsFederal Communications Commission noticePart 15 of the Federal Communications Commission (FCC) Rules and Regulations has establ

Declaration of Conformity for products marked with the FCC logo, United StatesonlyThis device complies with Part 15 of the FCC Rules. Operation is sub

This compliance is indicated by the following conformity marking placed on the product:This marking is valid for non-Telecom products and EU har-moniz

Class B equipmentTaiwanese noticesBSMI Class A noticeTaiwan battery recycle statementTurkish recycling noticeTürkiye Cumhuriyeti: EEE Yönetmeliğine Uy

Laser compliance noticesEnglish laser noticeThis device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S.FDA r

French laser noticeGerman laser noticeItalian laser noticeRegulatory statements116

Japanese laser noticeSpanish laser noticeRecycling noticesEnglish recycling noticeDisposal of waste equipment by users in private household in the Eur

Bulgarian recycling noticeИзхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюзТози символ върху продукта или опак

Estonian recycling noticeÄravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistesSee märk näitab, et seadet ei tohi visata olmeprügi hulk

1. Viewing windows2. Left load port3. OCP4. Power button (lift button guard to access)5. Right load port6. Ventilation and air filtersFigure 1 Library

Greek recycling noticeΑπόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή ΈνωσηΑυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το πρ

Lithuanian recycling noticeNolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībāsŠis simbols norāda, ka i

Slovak recycling noticeLikvidácia vyradených zariadení používateľmi v domácnostiach v Európskej úniiTento symbol znamená, že tento produkt sa nemá lik

Battery replacement noticesDutch battery noticeHP StorageWorks ESL E-Series Tape Library 123

French battery noticeGerman battery noticeRegulatory statements124

Italian battery noticeJapanese battery noticeHP StorageWorks ESL E-Series Tape Library 125

Spanish battery noticeRegulatory statements126

D Sense data valuesThis appendix lists sense data values and descriptions. These values appear in library error codes,as well as in the library error

Message name / descriptionASCQASCSensekeyLU IS NOT READY, MANUAL INTERVENTION REQ'DInitialization failed. Determine failure type by checking any

Message name / descriptionASCQASCSensekeyCONFIGURATION SETTINGS CORRUPTEDReconfigure the library. Run the Calibrate Cabinet Test from the OCP.0A804LOW

1. Card cage2. Power supplies (2 per drive cluster and 2 per card cage)3. Tape drives (up to 4 per drive cluster)4. Card cage cooling fan5. Cluster 06

Message name / descriptionASCQASCSensekeyCLM HARDWARE FAILURECLM failure.SeeTable228B4LOAD PORT DOOR OPENLoad port door unlocked but failed to open.06

Message name / descriptionASCQASCSensekeyDRIVE THREAD FAILED OR TIMED OUTThe command to the drive to thread a tape failed or timed out. Checkdrive log

Message name / descriptionASCQASCSensekeyPARAMETER VALUE INVALID• Verify Mode Select page fields.• Verify that fields comply with command format descr

Message name / descriptionASCQASCSensekeyROTARY INVALID START CONDITIONRotary hardware condition is unknown. Run the Robotics to Home Positiontest fro

Message name / descriptionASCQASCSensekeyDEPTH INVALID START CONDITIONDepth hardware condition is unknown. Run the Robotics to Home Positiontest from

Message name / descriptionASCQASCSensekeyOVERLAPPED COMMANDS ATTEMPTEDDue to a second command being sent from the same host before aprevious command h

Message name / descriptionASCQASCSensekeyLOGICAL UNIT TURNED ON-LINEThrough the menu options, bring the library on-line. This message isinformational

Message name / descriptionASCQASCSensekeyTRANSFER FULL - AT END OF PLACEPicker has cartridge in it at end of a place operation (Move Medium witha targ

Message name / descriptionASCQASCSensekeyDRIVE REQUIRES CLEANINGTape drive indicates that drive needs cleaning. Clean the tape drive.This is returned

DescriptionASCQELECTRONICS NOT PRESENTElectronics necessary for hardware to function is not present. Install necessaryhardware.B0-BFHP StorageWorks ES

Operator control panel (OCP)The OCP features a menu system for determining library status, configuring the library, and performingcertain diagnostic f

Sense data values140

E Event reportingThe library is capable of reporting a variety of events that occur within the cabinet. An event is definedas any occurrence of intere

Critical eventsEvent IDTape Alert Flag 22 for drive $drive - Expired Cleaning Media0x1abTape Alert Flag 23 for drive $drive - Invalid Cleaning Cartrid

Critical eventsEvent IDTransport full0x1c9Diagnostics command $cmd failed for CLM0x1caExtension invalid command0x1cfError positioning CLM during CLM d

Critical eventsEvent IDDrive load failed or timed out0x1eeDepth hardware failure0x1efVision hardware failure0x1f0CLM invalid start condition0x1f2CLM i

Critical eventsEvent IDExtension hardware failure of home sensor/flag0x20dExtension hardware failure - mechanical position error0x20eExtension hardwar

Critical eventsEvent IDThe hardware is obstructed.0x22fHorizontal hardware failed due to robotics FPGA failure.0x230The hardware home position is drif

Critical eventsEvent IDCLM hardware failed due to robotics FPGA failure.0x248The hardware home position is drifting.0x249CLM hardware failure. Scanner

Critical eventsEvent IDVertical mapping failure. Scanner was unable to detect vertical targetduring calibration.0x267Horizontal axis did not reach app

Critical eventsEvent IDThere is a version mismatch in an internal communication protocol. Thecomponent is connecting from IP $ipaddr. Their version of

Library roboticsThe library robotics consists of the main components identified in Figure 4.1. Picker assembly2. Vertical motorFigure 4 Library roboti

Critical eventsEvent IDCabinet $framename, $panelname $name sensor has status of $status,value of $value.0xf3bCabinet $framename, $panelname $name sen

Warning eventsEvent IDTape inventory failed0x151$name sensor may need attention, value $value0x152$name sensor may need attention, status $status0x153

Warning eventsEvent IDTransfer full - command can not be executed0x175System is stopped0x176Logical unit is turned off-line0x177$panelname $name senso

Warning eventsEvent IDNo mond connection on partition $partition.0x2b0No HBAs found.0x2b1Tape in picker for cabinet $framename - CLM still initializin

Warning eventsEvent IDRobotic Controller not communicating on cabinet $fname. OCP unableto communicate with cabinet controller.0x45eDiagnostic Test Er

Warning eventsEvent IDCabinet $framename, drive $drivenumber, $name sensor has value of$value and status of $status.0xa49Write error prevented the dir

Warning eventsEvent IDRedundant sensor pair may need attention, $name status $status value$value, redundant sensor $redundantname status $redundantsta

Warning eventsEvent IDCLM Redundant sensor pair may need attention, $name status $statusvalue $value, redundant sensor $redundantname status $redundan

Information eventEvent ID$panelname opened0x103$panelname closed0x104$name sensor status update, value $value0x105$name sensor status update, status $

Information eventEvent IDLoad port $loadport0x121Cabinet $framename added0x122Cabinet $framename assigned CLM number $framenumberassigned0x123Tape Ale

Although the library does not require tape cartridges to have barcode labels, properly labeled tapecartridges and full storage bins speed up the inven

Information eventEvent IDDrive requires cleaning0x140Transport full0x141Picker invalid start condition0x142Picker invalid command0x143Horizontal inval

Information eventEvent IDAdded new SNMP community0x305Updated SNMP community0x306Removed SNMP community0x307Added new trap destination0x308Updated tra

Information eventEvent IDStarted system test $startsystest on $name0x323Attempt to abort Diagnostic Test $abortdiagtest by $remoteuser at $ipfailed.0x

Information eventEvent IDBridge firmware uploade completed successfully by user $remoteuser at$ip.0x33cField Service Password has been updated by user

Information eventEvent IDNetwork configuration set via setup shell0x601Web admin account changed0x602Web admin account created0x603Updated date and ti

Information eventEvent IDCabinet $framename state is $onlinestate with homing of picker needed0xa07Cabinet $framename state is $onlinestate with user

Information eventEvent IDRedundant sensor pair update, $name status $status, value $value, and$redundantname status $redundantstatus, value $redundant

Information eventEvent IDsensor $name in cabinet $framename has status of $status, value of$value.0xa36sensor $name in cabinet $framename has status o

Information eventEvent IDTape move recovery completed successfully with tape with barcode$barcode with original source of $fullsrc and ultimate destin

GlossaryASC The Additional Sense Code is part of the SCSI-2 specification. The additionalsense code (ASC) field indicates further information related

CAUTION:It is critical to ensure that the media you use matches the format of your tape drive. Cleaning cartridgesand formatted data cartridges are un

natural blink reflex. This is a natural involuntary response which causes theindividual to blink and avert their head thereby terminating the eye expo

MTTR Mean Time To RepairNEMA National Electrical Manufacturers AssociationNetwork interfaceCard (NIC)A NIC is a device that handles communication betw

Glossary172

IndexAAutoclean, 16Bback panel, 12, 31backup, 25barcode, 44, 45battery replacement notices, 123CCanadian notice, 112capacity, storage, 39card cage, 21

inserting tape cartridges, 69Interface Manager card, 26internal network, 16inventory, 15JJapanese notices, 113KKorean notices, 113Llabels, 46LAN-free

SCSI devices, troubleshooting, 84SCSI over IP Protocol, 26SDLT, 37, 38, 40serial portconfiguration, troubleshooting of, 85location of, 25server, 27shi

176

• An Ultrium 3280 tape drive is capable of storing up to 1,500 GB (native) of data per cartridge,and has a sustained data transfer rate of up to 140 M

NOTE:In addition to the information provided in this manual, see the documentation provided with yourmedia for more information.CAUTION:Ultrium tape d

Legal and notice information© Copyright 2004, 2010 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change with

CAUTION:SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically forSDLT. To avoid damage to your tape drive, i

1. Left load port (16 SDLT or 18 Ultrium)2. Right load port (32 SDLT or 36 Ultrium)Figure 7 Load ports (left and right).Card cage and controllersThe l

1. e2400-FC 2GB FC interface controllers2. e2400-160 FC interface controllers3. Library robotics controller e1200-160 (non-SIPP libraries only)4. Card

2. Serial port1. Reset button4. FC port 13. Ethernet port6. SCSI bus port 05. FC port 28. SCSI bus port 27. SCSI bus port 19. SCSI bus port 3Figure 9

2. Serial port1. Reset button4. FC port 0 (external connection)3. Ethernet port6. Tape drive FC port 0 (internal connection)5. FC port 1 (external con

Serial portThe interface controller is equipped with one serial port. See Figure 9, Figure 10, or Figure 11 forthe location of the serial port.NOTE:Th

Figure 12 LAN-free backup and restore.SCSI over IP Protocol (SIPP)Libraries can function in SIPP mode or non-SIPP mode, but not both. A library in SIP

NOTE:Command View TL, provided with your library, is a utility that provides diagnostics and managementby accessing devices through a LAN infrastructu

NOTE:If you are running Command View TL version 2.0 or later, you can install Command View TL onmultiple servers (management stations) and manage the

A CLM Library can contain from 1–44 drives. Only the primary cabinet is required to contain a drive,but all cabinets may contain drives. Each cabinet

Contents1 Library overview ... 11Library components ...

Figure 17 CLM arm.The CLM robotics controller (see Figure 18) is located on the primary library only, just above thecabinet controller. In an individu

Figure 20 CLM motor assembly.Lock Element AddressingLock Element Addressing should be used on a CLM library with 3 or more cabinets. When enabled,Lock

NOTE:The number of tape cartridge slots depends on the drive technology used and, on a mixed-mediasystem, on the ratio of Ultrium and SDLT panels used

1. Panel 12. Panel 23. Panel 3Figure 22 Bin shelf numbering, left panels.Figure 23 shows the right panel bins. Begin with panel 4 and load top to bott

1. Panel 42. Panel 53. Panel 6Figure 23 Bin shelf numbering, right panels.Figure 24 shows the back panel bins. Each column has seven slots. Begin at t

1. Cluster 02. Back panel binsFigure 24 Bin shelf numbering, back panel.NOTE:Upgrade capacity in ESL-E 322e and ESL-E 286e partial capacity units by a

User slotsLoad port capacityLoad ports usedNumber of drives68216Left only5–866632Right only5–865048Both5–8684009–1266816Left only9–1265232Right only9–

User slotsLoad port capacityLoad ports usedNumber of drives68618Left only5–866836Right only5–865054Both5–8690009–1267218Left only9–1265436Right only9–

User slotsLoad port capacityLoad ports usedNumber of drives58842Both1–4618005–860414Left only5–859028Right only5–857642Both5–8606009–1259218Left only9

User slotsLoad port capacityLoad ports usedNumber of drives58848Both1–4624005–860816Left only5–859232Right only5–857648Both5–8612009–1259616Left only9

Placing the library on-line or off-line ... 50Powering off the libr

• If you convert panel 1 only to a new media type, neither load port can be used to insert or removemedia from that panel. Because the left and right

2 Library operationsTaking ESD precautionsComponents within the library contain static-sensitive parts. To prevent damage to these parts whileperformi

WARNING!Avoid contact with the power supplies, EMI filter, and all other AC electrical components while thecabinet is connected to a power outlet.Libr

• Use an antistatic wrist strap when touching internal cabinet components. To use the wrist strapproperly, place the band around your wrist and attach

Labeling tape cartridgesCAUTION:The misuse and misunderstanding of barcode technology can result in backup and restore failures.To ensure that your ba

Figure 25 Attaching an Ultrium barcode label.For successful operation of your tape library, place the barcode label entirely within the recessedarea,

1. Barcode label2. Orange window3. Write-protect—slide left4. Write enabled (default)—slide right5. Insertion arrowFigure 27 Inserting an SDLT barcode

Label identifierCapacityCartridge typeL2200/400 GBUltrium 460L3 LT (WORM)400/800 GBUltrium 960L4, LU (WORM)800 GB/1.6 TBUltrium 1840L5, LV (WORM)1.5/3

1. Barcode label2. Orange window3. Write-protect—slide left4. Write enabled (default)—slide right5. Insertion arrowFigure 29 Write-protecting SDLT tap

Closing the cabinet doors and access panelsThe library has two front doors and one back door.1. Close and lock the front door using the key provided i

The tape drive does not eject a cartridge ... 78An LTO4 or LTO5 tape drive

2. Open the back door of the library cabinet and flip the breaker switches to the on position (right).The breaker switches are on the power distributi

The status bar at the top of the OCP displays library status at all times, at the left of the bar. The statuscan be Online, Going Online, or Offline,

Figure 33 Home screen on primary library.Figure 34 Home screen on secondary library.OCP buttonsAt the bottom of each OCP screen are up to five button

Options to view or selectDisplaysScreenLibrary, Cabinet, Health Status, Partitions (primary only),Setup, Service, Event LogMenu itemsMenuOpen Left Loa

Table 9 provides a list of the OCP functionality available from the Home screen of a standalone libraryor the Primary cabinet of a Cross Linked librar

Figure 35 Menu screen.The Menu screen provides choices detailed in:• Viewing library information (standalone libraries or primary cabinets only) This

Viewing library information (standalone libraries or primary cabinets only)To view library information:1. From the Menu screen, use the Up and Down ar

Viewing cabinet informationTo view library cabinet information:1. From the Menu screen, use the Up and Down arrows to highlight Cabinet, then press Se

2. If you are performing this task from the primary cabinet of a Cross Linked system, select theappropriate Cabinet# from the list that appears.If the

2. The library prompts you for your password. Enter the 6-digit password and wait for validation.The response may not be immediate.NOTE:The default pa

FCC rating label ... 111Class A equipment .

Figure 42 Setup screen (secondary cabinets).The Setup screen displays the following information:• Change Network Settings (not present on secondary ca

3. To edit the setup information, use the Up and Down buttons to highlight the section and pressSelect.NOTE:When Lock Element Addressing is enabled, t

Viewing and editing the network settings (standalone libraries or primary cabinets only)To view or edit the network settings:1. From the Menu screen,

4. To edit the Network Settings information, use the Up and Down buttons to highlight the sectionand press Select.NOTE:Setting the I P address require

Viewing the event logIn some cases, HP telephone support will ask you to view the events log in order to prepare yourservice representative to assist

2. Use the Up and Down arrows to choose Open, then press Select.A warning message appears to remind you to open the load port door.CAUTION:Ensure that

Figure 48 Operations screen (primary cabinet).The Library and CLM selections on the Operations screen appears only on a CLM library primarycabinet.Fig

NOTE:The library must be off-line to run diagnostic testing.Table 10 Diagnostic testsDescriptionTestChecks for unrestricted motion of the library robo

DescriptionTestPerforms an inventory of the library, then randomly selectsand runs one of the tests.Random Test (standalone orprimary cabinets only)Pe

To perform a diagnostic test:1. Take the library off-line.a. Press the Ops button on the OCP to access the Operations screen.b. Select Cabinet.c. Use

Japanese battery notice ... 125Spanish battery notice

2. With the load port door open, place the tape cartridges in any available load magazine slot.The proper orientation for tape cartridge insertion is

3. From the OCP, open the appropriate load port (right or left).CAUTION:Ensure that the load port door is open so that the door's clip is not dam

2. Open the appropriate load port door (right or left).a. From the Status screen, press Ports.b. Use the Up and Down buttons to highlight the load por

3 Maintenance and troubleshootingThis chapter describes problems you may encounter during the setup and operation of the library.Corrective informatio

The library or tape drives are not detected by the Interface Manager or CommandView TL software• Verify cable connections and termination.• Verify the

The robot does not move at power on• Make sure all internal packing materials (foam pads, tie wraps, and shipping restraints) havebeen removed.• Check

The picker does not have a cartridge after completing a pick command• Make sure a cartridge can be found in the source location.• Perform an inventory

Switch problemsFigure 54 LEDs on the switch for the internal network.Table 11 describes the meaning of the status indicator LEDs for the switch for th

The library is unable to communicate with a driveThis is indicated by a Drive Communication Time-out error• Reseat the drive.• Verify that the drive i

DescriptionGreen LEDRed LEDNo CompactFlash disk or valid boot sector imagefound. Be sure to transfer the memory module fromthe old card to the new car

FiguresLibrary cabinet—front view ... 121Library cabinet—back pane

Common Interface Manager issuesThis section describes common symptoms relating to the Interface Manager card and how to resolvethem.Command View TL se

• Observe status and link LEDs. Replace defective card or controller.Interface Manager card does not detect drives or librarySCSI cables not connected

LED indicatorsThe LED indicators on the e2400-160 FC, e2400-FC 2G, and e2400–FC 4G interface controllersare useful for diagnosing various problems:•SC

2. FC drive port TD3 LED1. ID beacon4. FC drive port TD1 LED3. FC drive port TD2 LED6. Ethernet port LED5. FC drive port TD0 LED8. External port FC0 L

Verifying SCSI bus configurationItems to check include:• Termination — Problems with termination can cause intermittent or hard failures. A SCSI bus m

2. Double-click the FC HBA.The SCSI devices should be listed. If no devices are listed, verify the FC interface controllerconfiguration, FC HBA config

If problems persist, verify the cabling.If a valid Ethernet IP address is configured, serial configuration settings can also be set via Telnet.Maintai

Cleaning tape drivesUse the guidelines in the following sections to clean your tape drives.Cleaning SDLT tape drivesBe aware of the following:• Under

Maintenance and troubleshooting88

4 Support and other resourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore cont

Home screen on primary library ... 5233Home screen on secondary library ..

HP websitesFor additional information, see the following HP websites:• http://www.hp.com• http://www.hp.com/go/storage• http://www.hp.com/service_loca

IMPORTANT:Provides clarifying information or specific instructions.NOTE:Provides additional information.Rack stabilityRack stability protects personne

Please take 10 minutes to visit the following web site and complete our online survey. This will provideus with valuable information that we will use

A Library characteristicsThis appendix lists characteristics and specifications of the library. These characteristics andspecifications are presented

Table 17 InterfacesHost to library interfacesSCSI-2 medium changer command setSoftwarePower input1 or 2 standard US C19 to NEMA L6–20P rated at250 VAC

8ARated currentVA max 1600WPower consumptionIEC 320 C19 male connector inside backdoorElectrical connection to powerClimatic environment15oC to 32oC (

Library characteristics96

B Relocating the libraryCAUTION:HP strongly recommends that an HP authorized service representative relocate a library to anotherlocation.This appendi

Checking the new installation siteCheck the new installation site for the library using the guidelines found in the HP StorageWorks ESLE-Series Pre-In

1. Remove the six panel shipping restraints (three sets on each side) from their storage location onthe lower cabinet frame (see Figure 58).1. Panel r