HP A3311A/12A/12AZ High Availability Storage Systems Installation/Service Manual HP Part No. A3311-90006 Printed in USA December 1
Product Information Storage System Modules 4 Product Information • SCSI bus label kit • HP A3311A/12A/12AZ High Availability Storage Sy
Service Door Assembly 94 Service Rackmount Door To replace the rackmount door (Figure 34): 1. Open the door to a position 90 degrees fr
Service Door Assembly 95 Service Rackmount Switch Cover To replace the rackmount switch cover: 1. Press the switch cover outward from b
Service Deskside Side Panel 96 Service Deskside Side Panel To replace a deskside side panel (Figure 35): 1. Remove the modules from the
Service Deskside Pedestal Base 97 Service Deskside Pedestal Base CAUTION! Before removing the pedestal bases, disconnect cables to pr
Service Backplane Assembly 98 Service Backplane Assembly Deskside Backplane Assembly CAUTION! The following procedures require that y
Service Backplane Assembly 99 Service Rackmount Backplane Assembly CAUTION! The following procedures require that you turn off the st
Service Backplane Assembly 100 Service SCSI Bus Reset Switch CAUTION! Changing the default factory settings on the SCSI bus reset swi
Service Backplane Assembly 101 Service Figure 36. Rackmount SCSI Bus Reset Switch 1 - Rackmount SCSI Bus Reset Switch Figure 37. Desk
Service Backplane Assembly 102 Service Figure 38. SCSI Bus Reset Switch Default Settings Table 23. SCSI Bus Reset Switch Functions
Service Power Button and Push Rod 103 Service Power Button and Push Rod To replace the power button and push rod in either storage syst
Product Information Storage System Modules 5 Product Information 1-Inch Disk Module 1.6-Inch Disk Module DDS Tape Module
Service Top Cover 104 Service Top Cover To replace the top cover on either storage system (Figure 39): 1. Turn off the storage system a
Service AC Power Adapter 105 Service AC Power Adapter Deskside AC Power Adapter To replace the deskside ac power adapter (Figure 40): 1
Service AC Power Adapter 106 Service Rackmount AC Power Adapter To replace the rackmount ac power adapter (Figure 41): 1. Remove the po
Service Module Cam Lever 107 Service Module Cam Lever To replace the module cam lever: 1. Squeeze the pivot tabs with pliers (see Figur
Service Module Cam Lever 108 Service Figure 43. Removing Module Cam Lever from Track Figure 44. Replacing Module Cam Lever
Service Enclosure Replaceable Parts 109 Service Enclosure Replaceable Parts Figure 45. Deskside Enclosure Replaceable Parts
Service Enclosure Replaceable Parts 110 Service Figure 46. Rackmount Enclosure Replaceable Parts
Service Enclosure Replaceable Parts 111 Service Figure 47. Rackmount Kit Replaceable Parts Figure 48. Module Replaceable Parts
Service Enclosure Replaceable Parts 112 Service Table 24. A3311A Enclosure Parts List Figure No. Item No. HP Part No. Description Qty.
Service Enclosure Replaceable Parts 113 Service Table 25. A3312A/12AZ Enclosure Parts List Figure No. Item No. HP Part No. Description
Product Information Module Icons 6 Product Information Module Icons Icons are used to identify the disk, fan, and power modules. They a
Service Enclosure Replaceable Parts 114 Service Table 26. Enclosure Accessories Parts List Figure No. Item No. HP Part No. Description
Service Enclosure Replaceable Parts 115 Service Table 27. Exchange Parts List Exchange Part Number Description* A3517-69003 2 GB SE LP
Service Enclosure Replaceable Parts 116 Service Table 28. Cables HP Product Number Equiv Option Description Special App Notes A1658-
Service Enclosure Replaceable Parts 117 Service Table 28. Cables HP Product Number Equiv Option Description Special App Notes 5063-53
Service Enclosure Replaceable Parts 118 Service Table 29 Supported Cabinets HP Product Number Description A1833A 1.1 meter EIA cabine
119 Rackmounting Appendix A. A3312A Rackmount Installation This appendix shows how to install the A3312A into a 1.1-meter, 1.6-meter, or 2.0-
Appendix A. A3312A Rackmount Installation 120 Rackmounting 2. Remove the front and rear shipping panels, (Figure 50, item 1), eight T
Appendix A. A3312A Rackmount Installation 121 Rackmounting 3. Install one clip nut (Figure 51, item 1) on each of the four rail standa
Appendix A. A3312A Rackmount Installation 122 Rackmounting 5. Slide the A3312A into the EIA cabinet (Figure 52). Figure 52. Sliding th
Appendix A. A3312A Rackmount Installation 123 Rackmounting 6. Install the hinge bracket (Figure 53, item 2) on the left mounting ear (
7 Installation Chapter 2. Installation & Configuration CAUTION! The A3312A storage system should only be installed by an HP service re
Appendix A. A3312A Rackmount Installation 124 Rackmounting 7. Install two T25 screws (Figure 54, item 2) through the right mounting ea
Appendix A. A3312A Rackmount Installation 125 Rackmounting 9. Install the door (Figure 55, item 1). Drop the lower corner mounting hol
Appendix A. A3312A Rackmount Installation 126 Rackmounting 10. Repeat steps 1 through 9 to install additional A3312A storage systems.
Appendix A. A3312A Rackmount Installation 127 Rackmounting 12. Complete the steps under “Installation Overview” in Chapter 2. 13. Conn
Appendix A. A3312A Rackmount Installation 128 Rackmounting 14. To power-on the EIA cabinet, press the cabinet power switch (Figure 58,
Appendix A. A3312A Rackmount Installation 129 Rackmounting
131 Specifications Appendix B. Product Specifications This appendix contains storage system enclosure and module specifications. Table 31. En
Appendix B. Product Specifications 132 Specifications Electromagnetic: Radiated: 5 V/m, 14 kHz to 1000 Mhz Conducted: 3 Vrms, 30 kH
Appendix B. Product Specifications 133 Specifications Vibration: Operating Random: ≈ 0.21 g rms from 5 to 500 Hz (PSD of 0.0001 g2/Hz
Installation & Configuration Installation Overview 8 Installation Installation Overview CAUTION! Shut down the host before connec
Appendix B. Product Specifications 134 Specifications
135 Regulatory Statements Appendix C. Regulatory Statements This appendix contains the product regulatory and safety statements and the decl
Appendix C. Regulatory Statements 136 Regulatory Statements Class A Warning Statement (For Taiwan Only) Spécification ATI Classe A
Appendix C. Regulatory Statements 137 Regulatory Statements EMC Compliance • FCC Class A • Canadian EMC Class A • VCCI Registered Class
Appendix C. Regulatory Statements 138 Regulatory Statements
139 Regulatory Statements Index A A3311A parts list, 112 A3311A, front view, 1 A3312A front view, 1 installing into EIA cabinet, 120 parts l
Index 140 Index door, replacing deskside, 92 door, replacing rackmount, 94 E EIA cabinet installing A3312A into, 120 power switch, 128 s
Index 141 Index power switch EIA cabinet, 128 storage system, 42 power-on sequence, 25 R rackmount base product configuration, 3 explod
Index 142 Index T tape log, 33 tools, service, 91 top cover, replacing, 104 troubleshooting DDS tape module, 49 disk module, 49 fan modu
Index 143 Index -
Installation & Configuration Applying Bay Labels 9 Installation Applying Bay Labels A SCSI bus label kit is included with the stora
Installation & Configuration Installing Additional Modules 10 Installation Installing Additional Modules CAUTION! Do not touch th
Installation & Configuration Installing Additional Modules 11 Installation Figure 5. Storage Module Slots F1, F2: Fan module slots
Installation & Configuration Installing Additional Modules 12 Installation Installing a Fan Module NOTE! The storage system is sh
Installation & Configuration Installing Additional Modules 13 Installation Installing a Disk Module CAUTION! The disk modules loc
ii Notice Copyright © 1999 Hewlett-Packard Company The information contained in this document is subject to change without notice. Hewlett-P
Installation & Configuration Installing Additional Modules 14 Installation Figure 8. Installing a Disk Module
Installation & Configuration Installing Additional Modules 15 Installation Installing a DDS Tape Module To install DDS tape module:
Installation & Configuration Setting SCSI ID Switches 16 Installation Setting SCSI ID Switches CAUTION! Do not set SCSI ID switch
Installation & Configuration Setting SCSI ID Switches 17 Installation Figure 10. Storage Systems, Rear View 1 - Bus A Upper SCSI C
Installation & Configuration Setting SCSI ID Switches 18 Installation Figure 11. SCSI ID Switch Labels 8421 = SCSI ID bits (LSB=1)
Installation & Configuration Connecting SCSI Cables and Terminators 19 Installation Connecting SCSI Cables and Terminators CAUT
Installation & Configuration Connecting SCSI Cables and Terminators 20 Installation Table 2. SCSI Bus Requirements Interface Type1
Installation & Configuration Connecting SCSI Cables and Terminators 21 Installation Figure 13. One Storage System on a Single Bus
Installation & Configuration Connecting SCSI Cables and Terminators 22 Installation Figure 15. One Storage System on Split Buses
Installation & Configuration Connecting SCSI Cables and Terminators 23 Installation Applying SCSI Cable Labels Apply the SCSI cable
iii Table of Contents CHAPTER 1. PRODUCT INFORMATION ... 1
Installation & Configuration Connecting Power Cords 24 Installation Connecting Power Cords WARNING! The storage system power cor
Installation & Configuration Powering-On the Storage System 25 Installation Powering-On the Storage System CAUTION! The storage s
Installation & Configuration Powering-On the Storage System 26 Installation Powering-Off the Storage System WARNING! When the pow
Installation & Configuration Configuring the Host System 27 Installation Configuring the Host System CAUTION! The computer system
Installation & Configuration Configuring the Host System 28 Installation Reference manuals for System Administration Management Too
29 DDS Tape Module Chapter 3. DDS Tape Module This chapter describes how to operate the digital data storage (DDS) tape module in the stora
DDS Tape Module DDS Tape Module Front Panel 30 DDS Tape Module Status Lights Table 3 lists the status light indications and actions for
DDS Tape Module Loading a DDS Tape Cartridge 31 DDS Tape Module Loading a DDS Tape Cartridge CAUTION! Only cartridges labeled "D
DDS Tape Module Unloading a DDS Tape Cartridge 32 DDS Tape Module Unloading a DDS Tape Cartridge To unload a DDS tape cartridge: Press
DDS Tape Module Write-Protecting a DDS Tape Cartridge 33 DDS Tape Module Write-Protecting a DDS Tape Cartridge CAUTION! The tape log
iv CONTROLLING DATA COMPRESSION ...34 C
DDS Tape Module Controlling Data Compression 34 DDS Tape Module Controlling Data Compression The DDS tape module is shipped with the fo
DDS Tape Module Backup Routines 35 DDS Tape Module Storing DDS Tape Cartridges DDS tape cartridges can be stored for a period of 10 yea
DDS Tape Module Backup Routines 36 DDS Tape Module Model 3: Monthly and Weekly Rotation with Daily Backup Number of cartridges needed:
DDS Tape Module Cleaning Tape Heads 37 DDS Tape Module Cleaning Tape Heads CAUTION! Only use the HP 92283K Cleaning Cartridge to clea
DDS Tape Module Ordering DDS Tape Cartridges 38 DDS Tape Module Ordering DDS Tape Cartridges CAUTION! To ensure data integrity, use o
DDS Tape Module Ordering DDS Tape Cartridges 39 DDS Tape Module Table 5 lists the DDS tape cartridges you can order from Hewlett-Packar
DDS Tape Module Ordering DDS Tape Cartridges 40 DDS Tape Module
41 Troubleshooting Chapter 4. Troubleshooting & Diagnostics This chapter includes procedures for troubleshooting and replacing fan modul
Troubleshooting & Diagnostics Module Status Lights 42 Troubleshooting Module Status Lights Each module within the storage system ha
Troubleshooting & Diagnostics Module Status Lights 43 Troubleshooting Table 6. Fan Module Status Light Indications Status Light In
v Online Diagnostics...
Troubleshooting & Diagnostics Module Status Lights 44 Troubleshooting Figure 23. DDS Tape Module Front Panel 1 - Cartridge Slot 3
Troubleshooting & Diagnostics Troubleshooting Procedures 45 Troubleshooting Troubleshooting Procedures This section contains troubl
Troubleshooting & Diagnostics Troubleshooting Procedures 46 Troubleshooting Table 10. Disk Module/SCSI Bus Troubleshooting Conditio
Troubleshooting & Diagnostics Troubleshooting Procedures 47 Troubleshooting Fan Module Troubleshooting Procedure CAUTION! To main
Troubleshooting & Diagnostics Troubleshooting Procedures 48 Troubleshooting One Power Module/One Fault Troubleshooting Procedure CA
Troubleshooting & Diagnostics Troubleshooting Procedures 49 Troubleshooting Two Power Modules/Two Faults Troubleshooting Procedure
Troubleshooting & Diagnostics Module Replacement Procedures 50 Troubleshooting Module Replacement Procedures The following procedur
Troubleshooting & Diagnostics Module Replacement Procedures 51 Troubleshooting Figure 25. Installing a Fan Module
Troubleshooting & Diagnostics Module Replacement Procedures 52 Troubleshooting Power Module Replacement Procedure CAUTION! The po
Troubleshooting & Diagnostics Module Replacement Procedures 53 Troubleshooting DDS Tape Module Replacement Procedure CAUTION! DDS
Troubleshooting & Diagnostics Module Replacement Procedures 54 Troubleshooting Disk Module Replacement Procedures CAUTION! Not al
Troubleshooting & Diagnostics Module Replacement Procedures 55 Troubleshooting • DF Disk Module Replacement/Recovery Procedure for
Troubleshooting & Diagnostics Module Replacement Procedures 56 Troubleshooting SE Disk Module Replacement Procedure (HP 3000 Series
Troubleshooting & Diagnostics Module Replacement Procedures 57 Troubleshooting Figure 29. DF Disk Module Replacement Decision Flowc
Troubleshooting & Diagnostics Module Replacement Procedures 58 Troubleshooting Figure 29 Footnotes: 1. See “DF Disk Module Replacem
Troubleshooting & Diagnostics Module Replacement Procedures 59 Troubleshooting If the conditions above are met, you can replace the
Troubleshooting & Diagnostics Module Replacement Procedures 60 Troubleshooting DF Disk Module Replacement/Recovery Procedure (HP 30
Troubleshooting & Diagnostics Module Replacement Procedures 61 Troubleshooting DF Disk Module Replacement Procedure (HP 9000 Series
Troubleshooting & Diagnostics Module Replacement Procedures 62 Troubleshooting Figure 30. DF Disk Module Replacement/Recovery Flowc
Troubleshooting & Diagnostics Module Replacement Procedures 63 Troubleshooting DF Disk Module Replacement/Recovery Procedure for At
1 Product Information Chapter 1. Product Information This chapter includes a product overview, base product information, and product feature
Troubleshooting & Diagnostics Module Replacement Procedures 64 Troubleshooting If the host fails during Step 1 If the host failed d
Troubleshooting & Module Replacement 65 TroubleshootingNOTE! An important side effect of the commands is that the LVM configurati
Troubleshooting & Diagnostics Module Replacement Procedures 66 Troubleshooting Step 6 Use the lvextend command to transfer the mirr
Troubleshooting & Module Replacement 67 TroubleshootingFigure 31 Replacement Flowchart for Unattached Physical Volumes (see MC/Servic
Troubleshooting & Diagnostics Module Replacement Procedures 68 Troubleshooting DF Disk Module Replacement/Recovery Procedure for Un
& Diagnostics Replacement Procedures Step 4If the disk is not the mirror of a root disk, skip this step. Run the mkboot command. F
Troubleshooting & Diagnostics Module Replacement Procedures 70 Troubleshooting DF Disk Module - Is the Volume Group or Physical Vol
& Diagnostics Information 71 Troubleshooting - Is the Physical Volume Attached? (HP 9000 Series 800 with Strict Use this procedure to
Troubleshooting & Diagnostics Diagnostic Information 72 Troubleshooting Online Diagnostics Most HP systems include online diagnosti
Troubleshooting & Diagnostic Information Table 13 Returned Sense Data Fields:Valid: one if byte -6 are valid, zero if not valid.Erro
Product Information Product Overview 2 Product Information Key Features The key features of the storage systems are: • Dual wide SCSI b
Troubleshooting & Diagnostics Diagnostic Information 74 Troubleshooting Table 14. Disk Module Field Pointer Bytes Bit Byte 7 6
T & Diagnostics Information 75 Troubleshooting 16. Disk Module Format Progress Indication Bytes BitByte 7 6 5 4 3 2 1 0 15 SKSV
& Diagnostics Information 76 Troubleshooting 17. Disk Module Sense KeysCode drive. This would be the case for a successful command o
Troubleshooting & Diagnostics Diagnostic Information 77 Troubleshooting Table 18. Disk Module Additional Sense Code/Qualifier Codes
& Diagnostics Information 78 Troubleshooting Byte -13 Description17 02 Recovered data using positive offset 17 03 Recovered data usin
& Diagnostics Infor 79 TroubleshootingByte -13 Description31 00 Medium format corrupted 31 01 Format failed 32 00 No defect spare
& Diagnostics Information 80 Troubleshooting This section describes the data returned for a DDS tape module when a Request Sense comma
Troubleshooting & Diagnostics Diagnostic Information 81 Troubleshooting Table 19 Returned Sense Data Fields: Valid: 1 indicates tha
Troubleshooting & Diagnostics Diagnostic Information 82 Troubleshooting SKSV: 0 indicates the Sense Key Specific Bytes (bytes 15 th
Troubleshooting & Diagnostics Diagnostic Information 83 Troubleshooting Table 21. DDS Tape Module Additional Sense Codes Code Desc
Product Information Product Overview 3 Product Information information regarding the Fibre Channel technology, refer to the Fibre Chann
Troubleshooting & Diagnostics Diagnostic Information 84 Troubleshooting Code Description 3B 00h Sequential positioning error 3D 0
Troubleshooting & Diagnostics Diagnostic Information 85 Troubleshooting Table 22. DDS Tape Module Drive Error Codes Code Descripti
Troubleshooting & Diagnostics Diagnostic Information 86 Troubleshooting Code Description 40h Drive found data compressed using an
Troubleshooting & Diagnostics Diagnostic Information 87 Troubleshooting Code Description 8Bh Hardware parity error detected when
Troubleshooting & Diagnostics Diagnostic Information 88 Troubleshooting Code Description A9h Failure in data loopback test betwee
Troubleshooting & Diagnostics Diagnostic Information 89 Troubleshooting Code Description CDh Target position missed; position con
Troubleshooting & Diagnostics Diagnostic Information 90 Troubleshooting Code Description F4h Cleaning sequence occurred. Only log
91 Service Chapter 5. Service This chapter provides instructions for replacing storage system assemblies and parts. This chapter also includ
Service Door Assembly 92 Service Door Assembly Deskside Door To replace the deskside door (Figure 32): 1. Unlock the security lock. 2.
Service Door Assembly 93 Service Deskside Security Lock and Latch To replace the deskside security lock and latch (Figure 33): 1. Using
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