HP EliteDisplay E233 23-inch Monitor Manuel d'utilisateur télécharger pdf (Page 25)

3 Support and troubleshooting

Solving common problems

The following table lists possible problems, the possible cause of each problem, and the recommended

solutions.

Problem Possible Cause Solution

Screen is blank or video is

ashing.

Power cord is disconnected. Connect the power cord.

Power button is o. Press the front bezel power button.

NOTE: If pressing the power button has no eect, press and

hold the power button for 10 seconds to disable the Power

Button Lockout feature.

Video cable is improperly connected. Connect the video cable properly. See Connecting the cables

on page 6 for more information.

System is in sleep mode. Press any key on the keyboard or move the mouse to exit

sleep mode.

Video card is incompatible. Open the OSD menu and select the Input Control menu. Set

Auto-Switch Input to O and manually select the input.

Image appears blurred,

indistinct, or too dark.

Brightness is too low. Open the OSD menu and select Brightness to adjust the

brightness scale as needed.

Check Video Cable is

displayed on screen.

Monitor video cable is disconnected. Connect the appropriate video signal cable between the

computer and monitor. Be sure that the computer power is o

while you connect the video cable.

Input Signal Out of Range is

displayed on screen.

Video resolution and/or refresh rate

are set higher than what the monitor

supports.

Change the settings to a supported setting. See Preset display

resolutions on page 28 for more information.

The monitor is o but it did

not seem to enter into sleep

mode.

The monitor's power saving control is

disabled.

Open the OSD menu and select Power Control > Auto-Sleep

Mode and set auto-sleep to On.

OSD Lockout is displayed. The monitor's OSD Lockout function

is enabled.

Press and hold the Menu button on the front bezel for 10

seconds to disable the OSD Lockout function.

Power Button Lockout is

displayed.

The monitor's Power Button Lockout

function is enabled.

Press and hold the power button for 10 seconds to disable the

Power Button Lockout function.

Solving common problems 19

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HP EliteDisplay E233 23-inch Monitor Manuel d'utilisateur Page 25

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