HP EliteDesk 705 35W G4 Desktop Mini PC Manuel d'utilisateur Page 90
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Unable to connect to the Internet.
Cause Solution
Cable/DSL service is not available or has been interrupted due to
bad weather.
Try connecting to the Internet at a later time or contact your ISP.
(If the cable/DSL service is connected, the “cable” LED light on the
front of the cable/DSL modem will be on.)
The CAT5 UTP cable is disconnected. Connect the CAT5 UTP cable between the cable modem and the
computers’s RJ-45 connector. (If the connection is good, the “PC”
LED light on the front of the cable/DSL modem will be on.)
IP address is not congured properly. Contact your ISP for the correct IP address.
Cookies are corrupted. (A “cookie” is a small piece of information
that a Web server can store temporarily with the Web browser.
This is useful for having the browser remember some specic
information that the Web server can later retrieve.)
Windows 10:
1. Type control panel in the taskbar search box, and then
select Control Panel from the list of applications.
2. Click Internet Options.
3. In the Browsing history section, click the Delete button.
4. Select the Cookies and website data check box and click the
Delete button.
Cannot automatically launch Internet programs.
Cause Solution
You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program.
Solving software problems
Most software problems occur as a result of the following:
●
The application was not installed or congured correctly.
●
There is insucient memory available to run the application.
●
There is a conict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer.
See POST error messages and diagnostic front panel LEDs and
audible codes on page 84 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
82 Chapter 6 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Serial number location 11
- 2 Illustrated parts catalog 12
- Computer major components 5 13
- Miscellaneous parts 14
- Miscellaneous parts 7 15
- Generating static 16
- Grounding the work area 17
- Operating guidelines 18
- Routine care 19
- Service considerations 20
- Hard Drives 21
- Lithium coin cell battery 21
- SATA hard drives 22
- Warnings and cautions 23
- Preparation for disassembly 24
- Front bezel dust lter 24
- Access panel 25
- Front bezel 26
- Hood sensor 27
- Hard drive 29
- Hard drive connector 30
- Drive cage 31
- WLAN module 35
- Expansion connector board 39
- Memory modules 40
- Memory modules 35 43
- Heat sink 45
- Processor 47
- System board 48
- System board components 51
- Internal WLAN antenna cables 52
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 62
- Computer Setup—UEFI Drivers 66
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 72
- Solving hard drive problems 73
- Solving display problems 76
- Solving display problems 69 77
- Solving display problems 71 79
- Solving audio problems 80
- Solving printer problems 81
- Solving network problems 85
- Solving memory problems 87
- Solving software problems 90
- Solving software problems 83 91
- Resetting the password jumper 99
- A Power Cord Set Requirements 107
- Country-Specic Requirements 108
- Nonvolatile memory usage 111
- Questions and answers 113
- C Specications 115
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