c. Select your country and language, if necessary, and click Support &Drivers.d. Select Download drivers and software (and firmware), type yourcom
Computer risk Computer featureUnauthorized access to dataand ongoing threats to thecomputerFirewall software●Windows 7 includes firewall software prei
NOTE: If you have issues connecting to the Internet, see Internet accesson page 12.Transferring files and settings to your new computerYou can copy fi
Computer does not startSymptom Possible solutionError message:Hard disk driveerror.Restart the computer.1. Press the Ctrl+Alt+Delete keys on the keybo
PowerSymptom Possible solutionError message:Invalid systemdisk or Non-System disk orDisk error.When drive activity stops, remove the disc and press th
Symptom Possible solutionImages on thescreen are toolarge or too small,or the images arefuzzy.Adjust the monitor resolution setting in Windows 7:1. Cl
Keyboard and mouse (with cable)Symptom Possible solutionKeyboardcommands andtyping are notrecognized by thecomputer.Use the mouse to turn off the comp
Keyboard and mouse (wireless)Symptom Possible solutionWirelesskeyboard ormouse doesnot work or isnot detected.● Ensure that you are using the wireless
Speakers and soundSymptom Possible solutionVolume is verylow orunsatisfactory.Ensure that you connected the speakers to the Audio Out (lime green) con
Symptom Possible solutionI cannot connectto the Internet.For Windows 7:1. Click Start, click Control Panel, click Action Center, and then clickTrouble
Copyright and License© Copyright 2011 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to change withoutnotice.The
Updating devicedriversComplete the following procedure to update a driver, or to revert to an earlier version of thedriver if the new one does not sol
Software programand hardwaredriverreinstallationIf any of your factory-installed software programs or hardware drivers are damaged, youcan reinstall i
MaintenanceIt is important that you perform simple maintenance of your computer to ensure that it works at peakperformance.Weekly Software cleanup Use
Keepingthecompute free ofdust,dirt, andheatKeeping your computer system free of dust, dirt, and heat will prolong its life. Dust, pet hair, andother p
System recoverySystem Recovery completely erases and reformats the hard disk drive, deletingall data files you have created, and then reinstalls the o
System Recoveryfrom the Windows7 Start MenuCAUTION:System Recovery deletes all data and programs you created or installed.Back up any important data t
System Recoveryat system startupCAUTION:System Recovery deletes all data and programs you created or installed.Back up any important data to a removab
System Recoveryfrom recoverymediaCAUTION:System Recovery deletes all data and programs you created or installed.Back up any important data to a remova
Choosingrecovery media● To create recovery discs, your computer must have a DVD writer, and you must useonly high-quality blank DVD+R or DVD-R discs.N
Creating recoverymediaTo create recovery discs:1. Close all open programs.2. Click Start > All Programs, select Recovery Manager, and then select R
Understanding hard disk drive spaceThe hard disk drive on the Hewlett-Packard andCompaq computers with the Microsoft®Windows® operating system preinst
●Purchase datePlease take a moment to write down your product information for futurereference.The first four items on the list (model number, product
Any hardware upgrades that you intend to do should only be done after you havecompletely set up your new computer. Refer to the setup poster included
computer. After thirty (30) days, there may be a charge, but the helpful support isstill available.And, if necessary: get repairIf your computer needs
Table of contents1 Getting information ... 1Safety
vi ENWW
1 Getting informationType of information Where to find● Set up your computer. Setup poster included with your computer.● See how-to videos aboutusing
Type of information Where to find●Find computer warrantyinformation.● Get technical support.Limited Warranty and Support Guide or the Warranty and Sup
WARNING! To reduce the risk of electrical shock or damage to yourequipment:• Place the computer in a location away from water, dust, moisture, and soo
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