Service Reference Guide, dc5000 360201-002 D–17
Troubleshooting Without Diagnostics
Power LED flashes Red five
times, once every second,
followed by a two second
pause, and the computer
beeps five times.
Memory is installed
incorrectly or is bad.
1. Reseat DIMMs.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
Power LED flashes Red six
times, once every second,
followed by a two second
pause, and the computer
beeps six times.
Video card is not seated
properly or is bad, or
system board is bad.
For systems with a graphics card:
1. Reseat the graphics card. Power
on the system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
Solving Hardware Installation Problems (Continued)
Problem Cause Solution
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