Hp ProLiant ML150 Server Manuel d'utilisateur télécharger pdf (Page 21)

Troubleshooting

If you experience problems with the factory-installed operating system software,

refer to the information in the following sections.

Software Technical Support

Technical support for HP preinstalled third-party software and third-party software

purchased from HP is available from the Internet or by telephone for 90 days from

the date of purchase.

Telephone support (Software Support Services) includes assistance with:

• Answering installation questions (how-to, first steps, and prerequisites)

• Setting up and configuring the software (how-to and first steps; excludes system

optimization, customization, and network configuration)

• Interpreting system error messages

• Isolating system problems to software usage problems

• Obtaining SoftPaq information or updates

Additional services such as Start-up and Installation Services can be purchased for an

additional fee. For information on service upgrades, refer to

http:/www.hp.com/hps.

Free online resources are available for obtaining services and information on your

product. Refer to http://www.hp.com/support.

The length of Software Support Services might change, depending on local country

legal requirements. After the first 90 days, Software Support Services are available

for a fee on all operating software and bundled software provided by HP.

IMPORTANT: Support applies only to the original HP hardware and software configuration

shipped.

HP Factory-Installed Operating System Software for Microsoft Windows 2000 Server User Guide 21

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Hp ProLiant ML150 Server Manuel d'utilisateur Page 21