Hp XML Accelerator for SAP NetWeaver Process Integrat Manuel d'utilisateur télécharger pdf (Page 18)

5 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you call contact HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification number

• Applicable error message

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/

us/en/wwcontact.html.)

• In other locations, see the Contact HP worldwide (in English) webpage:

http://welcome.hp.com/country/us/en/wwcontact.html.

For HP technical support:

• In the United States, for contact options see the Contact HP United States webpage: (http://

welcome.hp.com/country/us/en/contact_us.html)

To contact HP by phone:

— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls may be recorded or monitored.

— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website: (http://www.hp.com/hps).

• In other locations, see the Contact HP worldwide (in English) webpage (http://

welcome.hp.com/country/us/en/wwcontact.html)

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/country/us/en/contact_us.html.

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation,

send a message to [email protected].

Include the document title and manufacturing part number. All submissions become the property

of HP

Typographic conventions

This document uses the following typographical conventions:

%, $, or #

A percent sign represents the C shell system prompt. A dollar

sign represents the system prompt for the Bourne, Korn, and

POSIX shells. A number sign represents the superuser prompt.

18 Support and other resources

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