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HP ProLiant BL685c Generation 5 Server Blade
User Guide
Part Number 457431-001
October 2007 (First Edition)
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Résumé du contenu

Page 1 - User Guide

HP ProLiant BL685c Generation 5 Server Blade User Guide Part Number 457431-001 October 2007 (First Edition)

Page 2 - Audience assumptions

Component identification 10 Item Description 13 Enclosure connector 2 14 System board thumbscrew 15 Embedded NIC 16 Embedded NIC 17 Smart Array

Page 3 - Contents

Component identification 11 DIMM slots For installation guidelines and population order, see "Memory option (on page 33)." System mainte

Page 4 - Contents 4

Component identification 12 Clearing the system configuration RBSU can be used to restore the factory default configuration. For more information, s

Page 5 - Contents 5

Component identification 13 Local I/O cable Item Connector Description 1 Server blade For connecting to the local I/O cable connector on the

Page 6 - Component identification

Operations 14 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is instal

Page 7 - Front panel LEDs

Operations 15 Remove the server blade 1. Identify the proper server blade. 2. Power down the server blade (on page 14). 3. Remove the server blade

Page 8 - SAS and SATA hard drive LEDs

Operations 16 Install the access panel 1. Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend past

Page 9 - System board components

Operations 17 o Install DIMM baffles for processor 1 and 3 memory banks with the R toward the front of the server blade. o Install DIMM baffles for

Page 10 - Item Connector Card support

Setup 18 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2

Page 11 - System maintenance switch

Setup 19 Interconnect device mapping To support network connections for specific signals, install an interconnect module in the bay corresponding to

Page 12 - Accessing the redundant ROM

© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Page 13 - Local I/O cable

Setup 20 For detailed information on the c7000 or other BladeSystem enclosures, see the appropriate enclosure setup guide or server blade user guide.

Page 14 - Operations

Setup 21 4. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then ro

Page 15 - Remove the server blade

Setup 22 6. Remove the connector covers. 7. Prepare the server blade for installation.

Page 16 - Install the DIMM baffle

Setup 23 8. Install the server blade. CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure

Page 17

Setup 24 c. Install the second blank onto the tabs on the coupler plate, and then slide the second blank back until it locks into place. d. Instal

Page 18 - Overview

Hardware options installation 25 Hardware options installation Introduction If more than one option is being installed, read the installation instruc

Page 19 - Installing a server blade

Hardware options installation 26 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-pl

Page 20 - 1. Remove the blank

Hardware options installation 27 CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. • Always install the

Page 21 - Setup 21

Hardware options installation 28 CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system bo

Page 22 - Remove the connector covers

Hardware options installation 29 7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 8. A

Page 23

Contents 3 Contents Component identification...

Page 24 - Completing the configuration

Hardware options installation 30 9. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove

Page 25 - Introduction

Hardware options installation 31 11. Remove the thermal interface protective cover from the heatsink. IMPORTANT: Do not install the air baffles

Page 26 - Processor option

Hardware options installation 32 o Processor 3 or 4 o Processor 1 or 2 CAUTION: Heatsink retaining screws should be tightened in diagonally o

Page 27

Hardware options installation 33 o Processor 3 or 4 o Processor 1 or 2 15. Repeat these steps for the second processor and heatsink. 16. Instal

Page 28

Hardware options installation 34 For DIMM slot locations and bank assignments, see "DIMM slots (on page 11)." Advanced ECC memory Advance

Page 29

Hardware options installation 35 2. Remove the server blade (on page 15). 3. Remove the access panel (on page 15). 4. Remove the DIMM baffle. 5.

Page 30

Hardware options installation 36 4. Remove the mezzanine connector cover. Retain the cover for future use. 5. Install the mezzanine card. Press do

Page 31

Hardware options installation 37 CAUTION: To prevent a server blade malfunction or damage to the equipment, do not add or remove the battery pack w

Page 32 - 14. Install the heatsink:

Hardware options installation 38 6. Install the Smart Array E200i battery pack on the new cache module provided in the option kit. 7. Install the

Page 33 - Memory option

Cabling 39 Cabling SAS cable routing Using the local I/O cable The local I/O cable enables the user to perform server blade administration, configu

Page 34 - Installing DIMMs

Contents 4 Accessing a server blade with local KVM ...40 Access

Page 35 - Mezzanine card option

Cabling 40 Accessing a server blade with local KVM CAUTION: Before disconnecting the local I/O cable from the connector, always squeeze the relea

Page 36

Cabling 41 4. Connect the following to the USB hub: o USB CD/DVD-ROM drive o USB keyboard o USB mouse o USB diskette drive NOTE: Use a USB

Page 37

Software and configuration utilities 42 Software and configuration utilities Server blade deployment tools RBSU requirement for Linux deployment To

Page 38

Software and configuration utilities 43 HP BladeSystem c-Class Advanced management iLO 2 is a standard component of ProLiant c-Class server blades t

Page 39 - Cabling

Software and configuration utilities 44 be designated for PXE in RBSU. For NIC connector locations, refer to the documentation included with the ser

Page 40

Software and configuration utilities 45 o 10-Mb/s network adapter o CD-ROM drive • Windows® repository server (Windows® or Linux deployment) o W

Page 41

Software and configuration utilities 46 A number of third-party PXE deployment tools are available for Windows® and Linux. For additional informatio

Page 42

Software and configuration utilities 47 o Use iLO 2 to create an image file of the boot CD. o Copy the image of the boot CD to a location on the n

Page 43 - Network-based PXE deployment

Software and configuration utilities 48 • iLO virtual floppy (on page 48) • PXE ("PXE deployment" on page 45) iLO virtual floppy To dep

Page 44 - Deployment infrastructure

Software and configuration utilities 49 • Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page

Page 45 - Deployment methods

Contents 5 Troubleshooting flowcharts ...

Page 46 - CD-ROM deployment

Software and configuration utilities 50 IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you

Page 47 - Diskette image deployment

Software and configuration utilities 51 • Force a PXE Network boot by pressing the F12 key BIOS Serial Console BIOS Serial Console allows you to c

Page 48 - Configuration tools

Software and configuration utilities 52 Re-entering the server serial number and product ID After you replace the system board, you must re-enter th

Page 49 - HP ROM-Based Setup Utility

Software and configuration utilities 53 iLO 2 Standard Blade Edition technology The iLO 2 subsystem is a standard component of selected ProLiant ser

Page 50 - Boot options

Software and configuration utilities 54 For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the

Page 51 - Array Configuration Utility

Software and configuration utilities 55 HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for Bla

Page 52 - Management tools

Software and configuration utilities 56 USB support and functionality USB support HP provides both standard USB support and legacy USB support. Stan

Page 53 - HP Systems Insight Manager

Software and configuration utilities 57 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 56) provides survey functionalit

Page 54 - ProLiant Edition

Software and configuration utilities 58 identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configu

Page 55 - Redundant ROM support

Software and configuration utilities 59 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utili

Page 56 - Diagnostic tools

Component identification 6 Component identification Front panel components Item Description 1 Hard drive bay 2 2 Server blade handle 3 Server

Page 57 - Array Diagnostic Utility

Troubleshooting 60 Troubleshooting Troubleshooting resources NOTE: For common troubleshooting procedures, the term "server" is used to

Page 58 - Keeping the system current

Troubleshooting 61 Important safety information Before servicing this product, read the Important Safety Information document provided with the se

Page 59 - Care Pack

Troubleshooting 62 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th

Page 60 - Troubleshooting

Troubleshooting 63 NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA g

Page 61 - Warnings

Troubleshooting 64 • Server blade power-on problems flowchart (on page 67) • POST problems flowchart (on page 69) • OS boot problems flowchart (on

Page 62 - Symptom information

Troubleshooting 65 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Page 63 - Troubleshooting flowcharts

Troubleshooting 66 Item See 4 The most recent version of a particular server or option firmware is available on the following websites: • HP Suppor

Page 64 - Start diagnosis flowchart

Troubleshooting 67 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Page 65 - General diagnosis flowchart

Troubleshooting 68 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv

Page 66

Troubleshooting 69 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte

Page 67 - Symptoms:

Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off

Page 68

Troubleshooting 70 Item Refer to 1 Server blade power-on problems flowchart (on page 67) 2 "POST error messages and beep codes (on page 75

Page 69 - POST problems flowchart

Troubleshooting 71 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO

Page 70 - Item Refer to

Troubleshooting 72 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Ba

Page 71 - OS boot problems flowchart

Troubleshooting 73 * See the server blade OS boot problems flowchart (on page 71) Server fault indications flowchart Symptoms: • Server boots, but

Page 72 - • Corrupted OS

Troubleshooting 74 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Page 73

Troubleshooting 75 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the

Page 74 - • Redundancy failure

Battery replacement 76 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t

Page 75 - Troubleshooting 75

Regulatory compliance notices 77 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Page 76 - Battery replacement

Regulatory compliance notices 78 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Page 77 - Class B equipment

Regulatory compliance notices 79 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana

Page 78 - Modifications

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard

Page 79 - • EMC Directive 2004/108/EC

Regulatory compliance notices 80 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Page 80 - BSMI notice

Regulatory compliance notices 81 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical

Page 81 - Battery replacement notice

Regulatory compliance notices 82 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter

Page 82

Electrostatic discharge 83 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Page 83 - Electrostatic discharge

Specifications 84 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shippin

Page 84 - Specifications

Technical support 85 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Page 85 - Technical support

Technical support 86 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged f

Page 86 - Technical support 86

Technical support 87 l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pou

Page 87 - Customer Self Repair

Technical support 88 lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfal

Page 88 - Technical support 88

Technical support 89 de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustit

Page 89 - Reparo feito pelo cliente

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1

Page 90 - Technical support 90

Technical support 90 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas

Page 93 - Acronyms and abbreviations

Acronyms and abbreviations 93 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC ba

Page 94

Acronyms and abbreviations 94 iLO 2 Integrated Lights-Out 2 IML Integrated Management Log IP Internet Protocol ISEE Instant Support Enterprise Ed

Page 95

Acronyms and abbreviations 95 RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack ROM read-only memory SAS serial attached SCSI SATA serial A

Page 96 - Wired for Management

Acronyms and abbreviations 96 WEBES Web-Based Enterprise Service WfM Wired for Management

Page 97 - Index 97

Index 97 A access panel 15, 16 ACU (Array Configuration Utility) 51 ADU (Array Diagnostic Utility) 57 Advanced ECC memory 34 ASR (Automatic S

Page 98 - Index 98

Index 98 iLO 2 (Integrated Lights-Out 2) 14, 42, 53 IML (Integrated Management Log) 57 Important Safety Information document 60 Insight Diagnos

Page 99 - Index 99

Index 99 SmartStart, overview 48 specifications 84 start diagnosis flowchart 64 static electricity 83 support 57, 85 support packs 48 sup

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