Hp Compaq nx5000 series Manuel d'utilisateur

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Maintenance and Service
Guide
HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-001
April 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Vue de la page 0
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Résumé du contenu

Page 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq Business Notebook nx5000 SeriesCompaq Presario V1000 Notebook PCDocument Part Number: 349052-001April 2004This

Page 2 - First Edition April 2004

Product DescriptionMaintenance and Service Guide 1–5All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Page 3 - Contents

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 MiscellaneousTable 3-4Miscellaneous (not illustrated)Spare Part Information Description

Page 4 - 3 Illustrated Parts Catalog

3–14 Maintenance and Service GuideIllustrated Parts CatalogSecurity card 345856-001Screw Kit (includes the following screws; refer to Appendix C, “Scr

Page 5 - C Screw Listing

Maintenance and Service Guide 4–14Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep

Page 6

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 7 - 1.1 Models

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 8

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 9 - Table 1-2

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

Page 10 - (Continued)

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 11

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.Table 4-2 lists the shielding protection provi

Page 12

Maintenance and Service Guide 5–15Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 62 screws, stan

Page 13

1–6 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Page 14

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberWhen ordering parts or requesting information, provide the noteboo

Page 15

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 16

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Page 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack:a. Turn the notebook upside down, with the front panel t

Page 18

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

Page 19

Removal and Replacement ProceduresMaintenance and Service Guide 5–76. Remove the hard drive by following these steps:a. Turn the notebook upside down,

Page 20

5–8 Maintenance and Service GuideRemoval and Replacement Procedurese. Use the Mylar tab 1 to pull the hard drive 2 out of the bay.f. Remove the hard d

Page 21

Removal and Replacement ProceduresMaintenance and Service Guide 5–9ÄCAUTION: The hard drive should be disassembled only if it is damaged and must be r

Page 22

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Page 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Page 24

Product DescriptionMaintenance and Service Guide 1–7All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Page 25

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note

Page 26

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 MultiBay Device1. Prepare the notebook for disassembly (Section 5.3).2. Turn t

Page 27

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Bluetooth Wireless Communications Board1. Prepare the notebook for disassembly

Page 28

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

Page 29

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

Page 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook.Remov

Page 31

5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the 4 tabs on the top edge of the keyboard toward you.Releasing the Keybo

Page 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–198. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

Page 33 - Table 1-3

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove th

Page 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Open the notebook.8. Using a flat-bladed tool, lift up the left 1 and right 2 e

Page 35

1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Page 36

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Release t

Page 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the modem board 1 over and disconnect the modem cable 2 from the modem boa

Page 38 - 1.2 Features

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Page 39 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Spread the retaining tabs 1 that secure the memory module to the socket. The mo

Page 40 - 1.3 Clearing a Password

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard Plate✎The keyboard plate is included in the Miscellaneous Plastics K

Page 41 - 1.4 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.13 Fan Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Page 42 - 1.5 External Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook right-side up and open it.8. Disconnect the fan cable 1 from

Page 43 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–2910. Lift the left side of the fan assembly 1 until it rests at an angle.11. Slide

Page 44 - Table 1-5

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Lift the left side of the heat sink 1 up until the thermal grease bond between

Page 46 - Wireless Antennae

Product DescriptionMaintenance and Service Guide 1–9All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Page 47 - Keyboard Components

5–32 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the underside of the heat sink 1

Page 48 - Table 1-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 49 - Top Components

5–34 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor lock screw 1 one-quarter tu

Page 50 - Documentation Library

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

Page 51 - (Continued)

5–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the display cable 1 from the system board.5. Remove the left and rig

Page 52

Removal and Replacement ProceduresMaintenance and Service Guide 5–377. Close the notebook.8. Turn the notebook upside down, with the rear panel toward

Page 53 - Bottom Components

5–38 Maintenance and Service GuideRemoval and Replacement Procedures10. Turn the notebook right-side up, with the front toward you.11. Open the notebo

Page 54

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.17 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 55

5–40 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏ Ten T8M2.5×9.0 screws 1 along the front edge, sid

Page 56 - 1.6 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–414. Turn the notebook right-side up, with the front toward you.5. Release the ZIF c

Page 57 - Troubleshooting

1–10 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 58 - Using Computer Setup

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the right side 1 of the top cover until it rests at a 45-degree angle.8. S

Page 59 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Page 60 - Security Menu

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the RTC battery out of the top cover clip.Removing the RTC BatteryReverse

Page 61 - Selecting from the Tools Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.19 Speakers✎The speakers are included in the Miscellaneous Plastics Kit, spare p

Page 62

5–46 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 on the system board to which the LED board cable is

Page 63 - (continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–476. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base encl

Page 64 - Configuration Information

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.20LED Board1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 65 - Test Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Release the ZIF connector 1 on the system board to which the LED board cable is

Page 66

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Bottom Board1. Prepare the notebook for disassembly (Section 5.3) and remove

Page 67 - Table 2-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook.

Page 68

Product DescriptionMaintenance and Service Guide 1–11All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 69

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Page 70

Removal and Replacement ProceduresMaintenance and Service Guide 5–53❏ Display assembly (Section 5.16)❏ Top cover (Section 5.17)❏ Speaker assembly cabl

Page 71

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the front edge of the system board 1 until it rests at an angle.6. Slide t

Page 72

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Notebook DimensionsHeightWidthD

Page 73

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltagePeak operating power14.4 V dc (8-cell battery)10

Page 74

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in 8.4 in14.1

Page 75 - (if applicable)

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch XGA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in 9.0 in15.0

Page 76

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch SXGA+WVA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in 9.0 i

Page 77

6–6 Maintenance and Service GuideSpecifications Table 6-5Hard Drives 60-GB 60-GB 40-GB 40-GB 30-GBUser capacity per drive160 GB 60 GB 40 GB 40 GB 30 G

Page 78 - System Restore

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeightAdapterPower cord0.29 kg0.13 kg0.65 lb0.29 lbPower supplyOperating vo

Page 79

1–12 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 80

6–8 Maintenance and Service GuideSpecificationsTable 6-8Optional High-Capacity 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.90 cm7.60

Page 81 - DVD-ROM Drive

SpecificationsMaintenance and Service Guide 6–9Table 6-1024X Max DVD+RW/R and CD-RW Combo Drive Applicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9,

Page 82

6–10 Maintenance and Service GuideSpecificationsData transfer rateCD-R (16X)CD-RW (8X)CD-ROM (24X)DVD (8X)DVD-R (4X) DVD-RW (2X) Multiword DMA mode 22

Page 83

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X Max DVD/CD-RW Combo Drive Applicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9, DVD-10,

Page 84

6–12 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X)CD-RW (10X)CD-ROM (24X)DVD (8X)Multiword DMA mode 23,600 KB/s (150 KB/s at

Page 85

SpecificationsMaintenance and Service Guide 6–13Table 6-128X/24X DVD-ROM Drive Applicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mod

Page 86

6–14 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X) CD-RW (10X) CD-ROM (24X)DVD (8X)Multiword DMA mode 2 3,600 KB/s (150KB/s

Page 87

SpecificationsMaintenance and Service Guide 6–15Table 6-1324X CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2,

Page 88 - Illustrated Parts Catalog

6–16 Maintenance and Service GuideSpecificationsTable 6-14System DMAHardware DMASystem FunctionDMA1 Available for parallelDMA2 Floppy Disk ControllerD

Page 89 - 3.2 Notebook Major Components

SpecificationsMaintenance and Service Guide 6–17Table 6-15System InterruptsHardware IRQSystem FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Ca

Page 90 - Table 3-1

Product DescriptionMaintenance and Service Guide 1–13All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 91 - Major Components

6–18 Maintenance and Service GuideSpecificationsTable 6-16System I/O Addresses I/O Address (hex)System Function (shipping configuration)000 - CF7 DMA

Page 92

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex)System Function (shipping configuration)0A4 - 0BD Motherboard resources0C0 - 0DF DMA

Page 93

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function (shipping configuration)778 - 77A Parallel Port (LPT1)A79 ISAPNP Re

Page 94

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

Page 95 - Notebook Major Components

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Page 96

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

Page 97 - Kit Components

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Headphone JackPin Signal Pin Signal1 Ground 2 Left audio signal3 Right audio signal

Page 98

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

Page 99 - Spare Part Information

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Page 100 - 3.5 Miscellaneous

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Page 101

1–14 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 102 - Preliminaries

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Page 103 - Cables and Connectors

C–2 Maintenance and Service GuideScrew ListingTorx T5M3.0x4.0 Hard Drive Frame LocationsTable C-1Torx T5M3.0×4.0 ScrewColor Qty. Length ThreadHead Wid

Page 104 - Removable Drives

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0x3.5 Hard Drive Frame Screw LocationsTable C-2Phillips PM3.0×3.5 ScrewColor Qty. Length Th

Page 105 - Precautions

C–4 Maintenance and Service GuideScrew ListingHex M2.0×10.0 Hard Drive Alignment Pin LocationsTable C-3Hex M2.0×10.0 Alignment PinColor Qty. Length Th

Page 106 - 4.6 Notebook Precautions

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×3.0 Screw LocationTable C-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

Page 107 - 4.7 Grounding Equipment and

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Fan Assembly Screw LocationTable C-5Torx T8M2.5×5.0 ScrewColor Qty. Length ThreadHead Wi

Page 108

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×5.0 Heat Sink Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Page 109 - Procedures

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Top Cover Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Page 110 - Serial Number Location

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Bottom Board Screw LocationsTable C-6Phillips PM2.0x4.0 ScrewsColor Qty. Length Threa

Page 111 - Disassembly Sequence Chart

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0x4.0 System Board Screw LocationsTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Qty.

Page 112 - Disassembly

© Copyright 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Page 113 - Removing the Battery Pack

Product DescriptionMaintenance and Service Guide 1–15All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 114 - Removing the Battery Bezel

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0x4.0 Hard Drive Cover Screw LocationTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Q

Page 115

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Modem Board Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length Thread

Page 116 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Bluetooth Cover Screw LocationsTable C-8Phillips PM1.5×3.0 ScrewColor Qty. Length Th

Page 117

C–14 Maintenance and Service GuideScrew ListingPTorx T8M2.5×9.0 Keyboard Access Screw LocationsTable C-9Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadH

Page 118 - Replacing the Notebook Feet

Screw ListingMaintenance and Service Guide C–15Torx T8M2.5×9.0 Switch Cover Screw LocationsTable C-10Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead

Page 119

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Display Assembly Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. L

Page 120 - Communications Board

Screw ListingMaintenance and Service Guide C–17Torx T8M2.5×9.0 Top Cover Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length T

Page 121 - Removing a MultiBay Device

C–18 Maintenance and Service GuideScrew ListingTorx T8M2.5×6.0 Fan Assembly Screw LocationTable C-11Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHe

Page 122 - Removing the Bluetooth Cover

Screw ListingMaintenance and Service Guide C–19Phillips M2.5×3.0 Top Cover Screw LocationsTable C-12Phillips M2.5×3.0 ScrewColor Qty. Length ThreadHea

Page 123 - Removing the Bluetooth Board

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5x4.0 Speaker Assembly Screw LocationTable C-13Phillips PM1.5x4.0 ScrewColor Qty. Length T

Page 124 - 5.8 Keyboard

1–16 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 125 - Removing the Keyboard Screws

Screw ListingMaintenance and Service Guide C–21Phillips PM1.5x4.0 LED Board Screw LocationTable C-13Phillips PM1.5x4.0 Screw (Continued)Color Qty. Len

Page 126 - Releasing the Keyboard

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Hard Drive Connector Screw LocationTable C-14Phillips PM2.5x11.0 ScrewColor Qty. Le

Page 127

Screw ListingMaintenance and Service Guide C–23Hex M2.5×9.0 System Board Standoff LocationsTable C-15Hex M2.5×9.0 StandoffsColor Qty. Length ThreadHea

Page 128 - 5.9 Switch Cover

Maintenance and Service Guide Index–1Index1394 connector 1–40353393-001 5–11AAC adapterspare part number 3–13specifications 6–7audio troubleshooting 2

Page 129 - Removing the Switch Cover

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–48front 1–37keyboard 1–41, 1–42left-side 1–37rear panel 1–39right-side 1–39top 1–44Comput

Page 130 - 5.10 Modem Board

IndexMaintenance and Service Guide Index–3DVD+RW/R and CD-RW Combo Drivespare part number 3–7, 3–12specifications 6–9DVD/CD-RW Combo Drivespare part n

Page 131 - Removing the Modem Board

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–6Hhard drivedisassembly 5–9illustrated 3–4, 3–6OS loading problems 2–21re

Page 132 - Removing the Memory Shield

IndexMaintenance and Service Guide Index–5Mini PCI communications boardremoval 5–11spare part numbers 3–7, 5–11Mini PCI compartment coverillustrated 3

Page 133 - Removing a Memory Module

Index–6 Maintenance and Service GuideIndexplastic parts 4–2pointing device, troubleshooting 2–30Port Replicatorspare part numbers 3–13troubleshooting

Page 134 - Removing the Keyboard Plate

IndexMaintenance and Service Guide Index–7DVD+RW/R and CD-RW Combo Drive 6–9DVD/CD-RW Combo Drive 6–11DVD-ROM drive 6–13hard drive 6–6I/O addresses 6–

Page 135 - 5.13 Fan Assembly

Product DescriptionMaintenance and Service Guide 1–17All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 136

Index–8 Maintenance and Service GuideIndexWWindows applications key, location 1–43Windows logo key, location 1–43wireless LAN cardremoval 5–11spare pa

Page 137 - Removing the Fan Assembly

1–18 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 138 - 5.14 Heat Sink

Product DescriptionMaintenance and Service Guide 1–19All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 139 - Removing the Heat Sink

1–20 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 140

Product DescriptionMaintenance and Service Guide 1–21All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 141 - 5.15 Processor

1–22 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 142 - Removing the Processor

Product DescriptionMaintenance and Service Guide 1–23All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 143 - 5.16 Display Assembly

1–24 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 144

Maintenance and Service Guide iiiContentsContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 145 - Removing the Display Screws

Product DescriptionMaintenance and Service Guide 1–25All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 146 - Removing the Display Assembly

1–26 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 147 - 5.17 Top Cover

Product DescriptionMaintenance and Service Guide 1–27All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Page 148 - Removing the Top Cover Screws

1–28 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario V1000 Notebook PC Models All Compaq Presario V1000 notebook PC models fe

Page 149

Product DescriptionMaintenance and Service Guide 1–29All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Page 150 - Removing the Top Cover

1–30 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Page 151 - 5.18 RTC Battery

Product DescriptionMaintenance and Service Guide 1–31All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Page 152 - Removing the RTC Battery

1–32 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Page 153 - 5.19 Speakers

Product DescriptionMaintenance and Service Guide 1–331.2 Features Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or

Page 154

1–34 Maintenance and Service GuideProduct Description External 65-watt AC adapter with power cord 8-cell 4.4 Ah Li-Ion battery pack -or- 6-cell 4.4

Page 155 - Removing the Speaker Assembly

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 N

Page 156 - 5.20LED Board

Product DescriptionMaintenance and Service Guide 1–351.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Page 157 - Removing the LED Board

1–36 Maintenance and Service GuideProduct Description1.4 Power ManagementThe notebook comes with power management features that extend battery operati

Page 158 - 5.21 Bottom Board

Product DescriptionMaintenance and Service Guide 1–371.5 External ComponentsThe external components on the front and right side of the notebook are sh

Page 159 - Removing the Bottom Board

1–38 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right-Side Components Item Component Function1 Infrared port Provides wireless

Page 160 - 5.22 System Board

Product DescriptionMaintenance and Service Guide 1–39The notebook rear panel and left-side components are shown below and described in Table 1-5.Rear

Page 161

1–40 Maintenance and Service GuideProduct Description5 S-Video connector Connects an optional S-Video device, such as a television, VCR, camcorder, ov

Page 162 - Removing the System Board

Product DescriptionMaintenance and Service Guide 1–41The notebook wireless antennae are shown below and described in Table 1-6.Wireless Antennae Locat

Page 163 - Specifications

1–42 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-7.Keyboard Components

Page 164

Product DescriptionMaintenance and Service Guide 1–43Table 1-7Keyboard Components Item Component Function1 Windows logo key Displays the Windows Start

Page 165 - 14.1-inch XGA TFT Display

1–44 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-8.Top ComponentsTable 1-8Top

Page 166 - 15.0-inch XGA TFT Display

ContentsMaintenance and Service Guide v5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–305.15 Processor . . . . . .

Page 167 - Table 6-4

Product DescriptionMaintenance and Service Guide 1–454 Display lid switch* If the notebook is closed while on, turns off the display. If the notebo

Page 168 - Hard Drives

1–46 Maintenance and Service GuideProduct DescriptionTop Components (Continued)Table 1-8Top Components (Continued)Item Component Function8 Presentatio

Page 169 - Table 6-7

Product DescriptionMaintenance and Service Guide 1–4713 Battery light On: A battery pack is charging.Blinking: A battery pack that is the only availab

Page 170 - Table 6-9

1–48 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-9.

Page 171 - Table 6-10

Product DescriptionMaintenance and Service Guide 1–493 Port replicator docking latches Secures the notebook to an optional Port Replicator or advanced

Page 172

1–50 Maintenance and Service GuideProduct Description11 Mini PCI compartment Holds an optional wireless LAN device.✎To prevent an unresponsive system

Page 173 - Table 6-11

Product DescriptionMaintenance and Service Guide 1–511.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Page 174

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 175 - 8X/24X DVD-ROM Drive

2–2 Maintenance and Service GuideTroubleshootingUsing Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

Page 176

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Page 177 - 24X CD-ROM Drive

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Business Notebook nx5000 Series and the Compaq Presario V1000 notebook PC offer adv

Page 178 - System DMA

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

Page 179 - System Interrupts

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuSelecting from the Advanced MenuTable 2-3Tools MenuSelect To Do ThisHDD S

Page 180 - System I/O Addresses

2–6 Maintenance and Service GuideTroubleshootingDevice Options Enable/disable the embedded numeric keypad at startup. Enable/disable multiple stand

Page 181

TroubleshootingMaintenance and Service Guide 2–7Device Options (continued) Specify how the notebook recognizes multiple identical Port Replicators th

Page 182

2–8 Maintenance and Service GuideTroubleshooting2.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Page 183 - Connector Pin Assignments

TroubleshootingMaintenance and Service Guide 2–9Obtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

Page 184 - Universal Serial Bus

2–10 Maintenance and Service GuideTroubleshooting6. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the

Page 185 - External Monitor

TroubleshootingMaintenance and Service Guide 2–112.3 Troubleshooting FlowchartsTable 2-4 Troubleshooting Flowchart OverviewFlowchart 2.1—Initial Troub

Page 186 - Microphone

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Page 187 - Parallel

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

Page 188 - Table A-10

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Table 1-1, Table 1-2, and Table 1-3.Table 1-1HP Compaq Busi

Page 189 - Power Cord Set Requirements

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2—No Power, Part 1.Visually check fordebris i

Page 190 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3—No Power, Part 2.Reseat AC adapterin notebo

Page 191 - Torx T5M3.0×4.0 Screw

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4—No Power, Part 3.Reseat loosecomponents a

Page 192 - Phillips PM3.0×3.5 Screw

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

Page 193 - Hex M2.0×10.0 Alignment Pin

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6—No Video, Part 1.DoneAdjust externalmonit

Page 194 - Phillips PM2.5×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)YNReseat power cord in Port Replicator an

Page 195 - Torx T8M2.5×5.0 Screw

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10—No O

Page 196

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17—Nonfunc-tioning Device.YDoneNOS n

Page 197

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10—No OS Loading, Hard Driv

Page 198 - Phillips PM2.0x4.0 Screws

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

Page 199

Product DescriptionMaintenance and Service Guide 1–3KeyCnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX1234 5 6 7 8 910 11Key Description Options8 Integrated co

Page 200

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Page 201 - Phillips PM2.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Page 202 - Phillips PM1.5×3.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

Page 203 - Torx T8M2.5×9.0 Screw

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.16—No Audio, Part 2YNContinued from Flowchart 2.15—No Audio, Part 1.Reloadaudio drivers.A

Page 204 - Table C-10

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 205

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Page 206

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Page 207 - Phillips PM2.5×6.0 Screw

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Page 208 - Phillips M2.5×3.0 Screw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 209 - Phillips PM1.5x4.0 Screw

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Page 210

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq Business Notebook nx5000 Models All HP Compaq Business Notebook nx5000 models f

Page 211 - Phillips PM2.5x11.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 212 - Hex M2.5×9.0 Standoffs

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 213

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 214

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 215

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 216

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 217

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 218

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misc

Page 219

Illustrated Parts CatalogMaintenance and Service Guide 3–118 Speaker assembly9 Memory shield10 Left and right display hinge covers (2)11 PC Card slot

Page 220

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Hard Drives and MultiBay DevicesTable 3-3Hard Drives and MultiBay DevicesSpare Part Inf

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