HP 2570p Manuel d'utilisateur

HP EliteBook 2570p Notebook PCMaintenance and Service Guide

Category DescriptionHard drive Support for 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses(all hard drives use the sam

e.Disconnect the display panel cable (3) from the display panel.f. Remove the four Phillips PM2.0×3.6 screws (1) that secure the display panel to the

3.If it is necessary to replace the webcam/microphone module:CAUTION: Handle the webcam/microphone module and microphone module with caution.These mod

c.Remove the display hinge covers (3) from the display hinges.The display hinges are included in the Display Hinge Kit, spare part number 685414-001.T

c.Release the wireless antenna cables (3) and display panel cable (4) from the display clutchcover, making note of the locations of the display cable

c.Remove the display panel cable (3).The display panel cable is included in the Display Cable Kit, spare part number685417-001.7.If it is necessary to

c.Remove the WLAN antenna cables and transceivers (3). The WLAN antenna cables andtransceivers are included in the Antenna Kit, spare part number 6855

c.Remove the WWAN antenna cables and transceivers (3). The WWAN antenna cables andtransceivers are included in the Antenna Kit, spare part number 6855

5 Computer Setup (BIOS) andAdvanced System DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inpu

Using Computer SetupNavigating and selecting in Computer SetupTo navigate and select in Computer Setup, follow these steps:1. Turn on or restart the c

Restoring factory settings in Computer SetupNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Computer Setup to t

Category DescriptionWireless Integrated wireless personal area network (WPAN) option by way of Bluetooth 4.0 enhanceddata rate (EDR) moduleSupport for

NOTE: You can also determine the BIOS version by turning on or restarting the computer, pressingthe esc key while the “Press the ESC key for Startup M

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning pr

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 30.52 cm 12.02 inDepth 20.90 cm 8.23 inHeight (front to rear) 2.74 to 3.28 cm 1.08

12.5-inch SGA display specifications Metric U.S.DimensionsHeight 15.70 cm 6.18 inWidth 27.80 cm 10.95 inDiagonal 31.80 cm 12.52 inNumber of colors up

Hard drive specifications 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.2 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm 69.9 mmWe

7 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard driv

Creating recovery media with HP RecoveryDisc CreatorHP Recovery Disc Creator is a software program that offers an alternative way to create recoveryme

●When backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. Th

CAUTION: Some Startup Repair options completely erase hard drive contents and reformat the harddrive. All files you have created and any software inst

Using a Windows 7 operating system DVD (purchased separately)To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go toh

Category DescriptionPorts●Audio-in (mono microphone)/audio-out (stereo headphone) combo jack●Battery connector●DisplayPort 1.1●Docking connector●eSATA

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter, spare part numbers31, 35ambient light sensor 8antennalocations 7removal 96, 97spare part number 27, 35,97, 98Antenna Kit, spare part

Display Screw Kit, spare partnumber 27, 35DisplayPort 16docking connector 16docking station, spare partnumber 31, 34drive light 13drives, preventing d

microphone moduleremoval 93spare part number 27, 35, 93model description 43model name 1modem jack 14modem moduleremoval 62spare part number 24, 33, 62

Ttools required 37top coverremoval 81spare part numbers 23, 34,81TouchPad button 12TouchPad components 12TouchPad light 11TouchPad on/off button 12Tou

Category DescriptionSecurity Support for security cable lockSupport for fingerprint reader and no fingerprint reader optionSupport for Trusted Platfor

Category Description Certified:●Microsoft WHQL●SuSE Linux Enterprise 64-bit Service Pack 2 Web-only support:●Windows XP Pro 32-bit●Windows 7 Enterpr

2 External component identificationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs

Item Component Description(5) Webcam (select models only) Records video and captures still photographs.To use the webcam, select Start > All Progra

Buttons and fingerprint reader (select models only)Item Component Description(1) Power button●When the computer is off, press the power button toturn

Item Component Description(3) Web browser button Opens the default Web browser.(4) Volume mute button Mutes and restores speaker sound.(5) Fingerprint

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or i

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

TouchPadItem Component Description(1) Pointing stick Moves the pointer and selects or activates items onthe screen.(2) Left pointing stick button Func

FrontItem Component Description(1) Wireless light●White: An integrated wireless device, such as aWLAN device, a WWAN device, and/or aBluetooth device,

Left sideItem Component Description(1) Power connector Connects an AC adapter.(2) RJ-45 (network) jack Connects a network cable. The RJ-45 jack has tw

RearItem Component Description(1) External monitor port Connects an external VGA monitor or projector.(2) USB port Connects an optional USB device.(3)

Right sideItem Component Description(1) ExpressCard slot Supports optional 34-mm ExpressCards.(2) Media Card Reader Supports MultiMediaCard and Secure

BottomItem Component Description(1) Service cover Contains the hard drive, the WLAN module slot, theWWAN module slot, and the memory module slots.CAUT

Item Component Description(6) Vents Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal componen

3 Illustrated parts catalog19

Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necess

Computer major componentsComputer major components21

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare pa

Item Component Spare part number For use in Turkey 696693-141 For use in the United Kingdom and Singapore 696693-031 For use in the United States 6

Item Component Spare part number Latch Kit (not illustrated, includes battery release latch assembly components andservice cover release latch assemb

Item Component Spare part number 320-GB, 7200-rpm, 9.5-mm 634862-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard dri

Display assembly subcomponentsItem Component Spare part number(1) Display bezel: For use on computer models equipped with a webcam 685411-001 For us

Item Component Spare part number(2) 12.5 in, HD, LED, AG, SVA display panel 685504-001 Display Hinge Kit, includes: 685414-001(3) Left and right disp

Cable KitItem Component Spare part number Cable Kit, includes: 651384-001(1) Bluetooth module cable(2) Modem module cable28 Chapter 3 Illustrated p

Mass storage deviceItem Description Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws): 7

Plastics KitItem Component Spare part number Plastics Kit, includes: 651376-001(1) Optical drive bay space saver(2) ExpressCard slot space saver(3) R

Miscellaneous partsComponent Spare part numberAC adapter:65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire) 693710-00165-W HP Smart AC adapter (non-PFC,

iv Safety warning notice

Component Spare part numberFor use in Thailand 490371-201For use in the United Kingdom and Singapore 490371-031Screw Kit 685416-001Sequential part num

Spare part number Description628824-001 Modem module (56k v.92 MDC data/fax, does not include cable) NOTE: The modem module does not include a cable.

Spare part number Description670034-001 8-GB memory module (PC3, 12800, 1600-MHz)675791-001 HP lt2522 LTE/EV-DO Mobile Broadband Module675793-001 HP l

Spare part number Description685415-001 Display enclosure685416-001 Screw Kit685417-001 Display Cable Kit (includes display panel cable and webcam/mic

Spare part number Description696693-161 Keyboard with pointing stick for use in Latin America (includes keyboard cable and pointingstick cable)696693-

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Table of contents1 Product description ... 12

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 67 screws that must be removed, replaced

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

BatteryDescription Spare part number9-cell, 100-Wh, 3.00-Ah 632423-0016-cell, 62-Wh, 2.80-Ah 632421-0016-cell, 55-Wh, 2.80-Ah 632419-0013-cell, 31-Wh,

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Service coverDescription Spare part numberService cover 685400-001Before removing the service cover, follow these steps:1. Turn off the computer. If y

Memory moduleNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom ofthe computer.Description Spare part number8-GB

2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: The computer uses two memory slots. The top slot houses the

2.Release the Bluetooth module cable (2) from the clip and routing channel built into thespeaker assembly.3. Lift and rotate the front edge of the Blu

Speaker assemblyDescription Spare part numberSpeaker assembly (includes cable) 651377-001Before removing the speaker assembly, follow these steps:1. T

Optical driveNOTE: The optical drive spare part kit includes the optical drive bezel and optical drive bracket.Description Spare part numberDVD±RW Dou

Grounding guidelines ... 38Electrostatic discharge damage .

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket or screws.Description Spare part number750-GB, 7200-rpm, 9.5-mm

3.Remove the hard drive (3) by lifting it straight up and away from the computer.4. If it is necessary to disassemble the hard drive, perform the foll

Reverse this procedure to reassemble and install the hard drive.FanDescription Spare part numberFan (includes cable) 651378-001Before removing the fan

3.Remove the fan (3).Reverse this procedure to install the fan.WWAN moduleNOTE: The WWAN module and the WLAN module are not interchangeable.Descriptio

4.Remove the battery (see Battery on page 44).5. Remove the service cover (see Service cover on page 46).Remove the WWAN module:1. Disconnect the WWAN

2.Remove the two Phillips PM2.0×3.0 screw (2) that secures the WWAN module to thebase enclosure. (The WWAN module tilts up.)Component replacement proc

3.Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WWAN antenna cables are not connected to the terminals

WLAN moduleDescription Spare part numberAtheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 66

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The WLAN antenna cable labeled “1” connec

2.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to thebase enclosure. (The WLAN module tilts up.)3. Remove the WLAN module

6 Specifications ... 104Computer specific

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, theprotective sleeves must be installed on the antenna connect

3.Disconnect the RJ-11 cable (3) from the modem module.4. Remove the modem module.Reverse this procedure to install the modem module.KeyboardFor use i

For use in country/region Spare partnumberFor use in country/region Spare partnumberFor use in Japan 696693-291 For use in the United Kingdomand Singa

4.Insert a screw driver or similar thin tool into the keyboard release opening in the fan opening, andthen press on the back of the keyboard until the

10.Remove the keyboard (6).Reverse this procedure to install the keyboard.RTC batteryDescription Spare part numberRTC battery (includes cable and doub

Remove the RTC battery:1. Disconnect the RTC battery cable (1) from the system board.2. Detach the RTC battery (2) from the system board. (The RTC bat

Base enclosureDescription Spare part numberBase enclosure (includes 4 rubber feet, battery release latch assembly, service cover release latchassembly

Remove the base enclosure:1. Release the ZIF connectors to which the following cables are attached, and then disconnect thecorresponding cables from t

4.Remove the four Torx TM2.5×8.0 screws that secure the base enclosure to the computer.5. Remove the three rubber screw covers in the front corners (1

7.Remove the following screws that secure the base enclosure to the computer:(1) Three Phillips PM2.0×7.6 screws (two on the front edge of the compute

viii

9.Remove the base enclosure (2) from the computer.10. Remove the base enclosure.NOTE: When replacing the base enclosure, thoroughly clean the thermal

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use in all countries and regi

Remove the system board:1. Remove the ExpressCard slot space saver (1).2. Release the ZIF connector (2) to which the Smart Card reader assembly cable

8.Remove the system board (3) by sliding it up and to the left at an angle.9. Remove the system board.Reverse this procedure to install the system boa

g.WWAN module (see WWAN module on page 55)h. Modem module (see Modem module on page 62)i.Keyboard (see Keyboard on page 63)j. Base enclosure (see Base

2.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

Reverse this procedure to install the heat sink.ProcessorDescription Spare part numberIntel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60

Remove the processor:1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turncounterclockwise, until you hear a click.2

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes bracket and cable) 685410-001Before removing the fingerprint r

3.Remove the fingerprint reader board and cable (3).Reverse this procedure to install the fingerprint reader board.Top coverNOTE: The top cover spare

1 Product descriptionCategory DescriptionProduct Name HP EliteBook 2570p Notebook PCProcessors●Intel® Dual Core® i7-3520M 2.90-GHz processor (SC turbo

c.Speaker assembly (see Speaker assembly on page 50)d. Optical drive (see Optical drive on page 51)e.Hard drive (see Hard drive on page 52)f. Fan (see

3.Swing the display hinges (2) up and back until the top cover is free for removal.4.Slide the top cover forward (3).5.Remove the top cover (4).Revers

d.Optical drive (see Optical drive on page 51)e. Hard drive (see Hard drive on page 52)f.Fan (see Fan on page 54)g. WWAN module (see WWAN module on pa

Power button boardDescription Spare part numberPower button board (includes cable) 685408-001Before removing the power button board, follow these step

5.Remove the power button board (4) and cable by sliding it up and to the left at an angle.Reverse this procedure to install the power button board.Sm

f.Fan (see Fan on page 54)g. WWAN module (see WWAN module on page 55)h.Modem module (see Modem module on page 62)i. Keyboard (see Keyboard on page 63)

5.Slide the Smart Card reader assembly (2) to the right to release it from the clips built into thetop cover, and then remove the Smart Card reader as

Display assembly subcomponentsNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, se

b.Remove the display bezel (4).The display bezel is available using spare part numbers 685411-001 (for use on computermodels equipped with a webcam) a

b.Lift the top edge of the display panel and swing it up and forward until it rests at an angle.c.Release the adhesive support strip (1) that secures