HP Computer Spécifications

HP Pavilion 17 TouchSmart NotebookPCHP Pavilion 17 Notebook PCMaintenance and Service Guide

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Optical drive connector cableDescription Spare part numberOptical drive connector cable 720668-001Before removing the optical drive connector cable, f

PCH heat sinkNOTE: The post controller hub (PCH) heat sink spare part kit includes replacement thermalmaterial. Replacement thermal material is also a

2. Remove the PCH heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the PCH heat sinkand system board, it may be

7 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

8 SpecificationsComputer specifications Metric U.S.DimensionsWidth 42.0 cm 16.5 inDepth 26.7 cm 10.5 inHeight for HP Pavilion 17 Notebook (front to re

Metric U.S.Number of colors Up to 16.8 millionContrast ratio 200:1 (typical)Brightness 200 nits (typical)Pixel resolutionPitch 0.197 × 0.197 mmFormat

9 Backing up, restoring, and recoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it i

●To create recovery discs, your computer must have an optical drive with DVD writer capability,and you must use only high-quality blank DVD-R, DVD+R,

1 Product descriptionCategory Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProduct Name HP Pa

models equipped with Windows 8.1) or use the HP Recovery media. For more information, seeRecovering using HP Recovery Manager on page 100.●If you have

To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt

Removing the HP Recovery partitionHP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace.IMPORTANT: Re

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 22

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household

IndexAAC adapter light 17AC adapter, spare part numbers31, 32action keys 13antennalocations 10removal 73spare part number 29, 34, 67Antenna Kit, spar

hard drive bracketillustrated 30removal 50hard drive connector cableillustrated 30removal 50Hard Drive Hardware Kitcontents 30spare part number 27, 30

power requirements, productdescription 8processorproduct description 1removal 85spare part numbers 25, 32,33, 36, 38, 85product descriptionaudio 7chip

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProcessors (continued) 4th Generation I

wireless light 14wireless, product description 7WLAN device 19WLAN label 19WLAN moduleremoval 52spare part numbers 28, 32,33, 38, 52workstation guidel

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics Internal graphics:●AMD Radeon™

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics (continued) Switchable graphic

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics (continued) Internal graphics:

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorMemory Two customer-accessible/upgradab

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorAudio and video Dual speakersSingle dig

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorPorts●AC adapter, HP Smart●Audio in (mo

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorOperating system Preinstalled:●Windows

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

Item Component Description(5) Internal microphone Records sound.*The antennas are not visible from the outside of the computer. For optimal transmissi

Buttons and speakersItem Component Description(1) Power button ● When the computer is off, press the button to turnon the computer.●When the computer

KeysItem Component Description(1) esc key Reveals system information when pressed incombination with the fn key.(2) fn key Reveals system information

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

TouchPadItem Component Description(1) TouchPad zone Moves the on-screen pointer and selects or activatesitems on the screen.NOTE: The TouchPad also su

Item Component Description(5) Audio-out (headphone) jack/Audio in(microphone) jackConnects optional powered stereo speakers,headphones, earbuds, a hea

Right sideItem Component Description(1) Optical drive Reads and writes to an optical disc.(2) Optical drive eject button Releases the disc tray.(3) US

BottomItem Component Description(1) Battery bay Holds the battery.(2) Vents (5) Enable airflow to cool internal components.NOTE: The computer fan star

●Service label—Provides important information to identify your computer. When contactingsupport, you will probably be asked for the serial number, and

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a

3 Illustrated parts catalogComputer major components20 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: 17.3 in (43.94 cm), HD+, WLED, BrightView, AG, SVA, LED TouchSmart displayassembly for HP Pavil

Item Component Spare part number In white finish for use on all computer models in the Czech Republic and Slovakia 724535-FL1 In white finish for us

Item Component Spare part number(5) TouchPad button board (includes TouchPad board cable and TouchPad buttonboard cable)720672-001(6) System board (in

Item Component Spare part number For use only on computer models equipped with the Intel HM86 chipset, a graphicssubsystem with 2 GB of discrete memo

Item Component Spare part number For use only on computer models equipped with the AMD A76M chipset, a graphicssubsystem with UMA memory, and the Win

Item Component Spare part number AMD A6-5350M 2.90 GHz processor (turbo up to 3.50 GHz; 1600 MHz FSB, 1.0 MBL2 cache, DDR3, dual core, 35 W)713550-00

Item Component Spare part number For use only on computer models equipped with an Intel Core i3-3110M processorand a graphics subsystem with discrete

Item Component Spare part number (20) WLAN module: Qualcomm Atheros QCA9485 802.11b/g/n WiFi Adapter for use on allcomputer models675794-001 Qualcom

Item Component Spare part number(1) Display bezel 720666-001(2) 17.3 in (43.94 cm), BrightView, HD, LED, display panel 720676-001(3) Display hinges (i

iv Important Notice about Customer Self-Repair Parts

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket or hard drive connector cable): 1 TB, 5400 rp

Miscellaneous partsComponent Spare part numberAC adapter:65 W HP Smart AC adapter (non-PFC, 4.5 mm) for use on all computer models 710412-00190 W HP S

Spare part number Description669300-001 640 GB, 5400 rpm, SATA, 9.5 mm hard drive (does not include hard drive bracket or hard driveconnector cable);

Spare part number Description713163-001 Intel Core i3-3130M 2.60 GHz processor (1600 MHz FSB, 3.0 MB L3 cache, dual core, 35 W;includes replacement th

Spare part number Description719864-001 Thermal Material Kit (includes thermal replacement material)720459-001 System board for use only on HP Pavilio

Spare part number Description720670-251 Keyboard with backlight in black finish for use on all computer models in Russia (includesbacklight cable and

Spare part number Description720691-001 System board for use only on HP Pavilion 17 Notebook computer models equipped with the AMDA76M chipset, a grap

Spare part number Description724535-BA1 Keyboard with backlight in white finish for use on all computer models in the Adriatic Region(includes backlig

Spare part number Description733476-001 Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter for use on allcomputer models733515

Spare part number Description748413-001 Top cover in hazel berry finish for use on all computer models (includes TouchPad)748414-001 Top cover in goji

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Spare part number Description758897-001 System board for use only on HP Pavilion 17 TouchSmart Notebook computer models equippedwith an AMD A4-5000 pr

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement proceduresfor Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001Before removing

Optical driveNOTE: This section applies only to computer models equipped with an Intel processor.Description Spare part numberDVD±RW Double Layer Supe

7. Remove the optical drive (3).Reverse this procedure to install the optical drive.Hard driveNOTE: The hard drive spare part kit does not include the

vi Safety warning notice

Remove the hard drive:1. Remove the two Phillips PM2.5×5.75 screws (1) that secure the hard drive to the computer.2. Disconnect the hard drive connect

Reverse this procedure to install the hard drive.Component replacement procedures 51

WLAN moduleDescription Spare part numberQualcomm Atheros QCA9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001Qualcomm Atheros AR

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna cables are not connected to the terminals

Memory moduleDescription Spare part number8 GB (PC3L, 12800, 1600 MHz) 693374-0014 GB (PC3L, 12800, 1600 MHz) 691740-0012 GB (PC3L, 12800, 1600 MHz) 6

6 Removal and replacement proceduresfor Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in country/region Spare part numberIn black finish for use on all computer

For use in country/region Spare part numberIn white finish for use on all computermodels in France724535-051 In white finish for use on allcomputer mo

Remove the keyboard:1. Remove the two Phillips PM2.5×7.0 screws that secure the keyboard to the computer.2. Partially open the computer.3. Rest and se

7. Lift the rear edge of the keyboard until it rests at an angle.8. Swing the rear edge of the keyboard (1) up and forward until it rests upside down

Table of contents1 Product description ...

Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberIn flyer red finish for use on all computer models 7206

3. Remove the 15 Phillips PM2.5×7.0 screws that secure the top cover to the computer.4. Remove the six Phillips PM2.0×3.0 screws that secure the top c

8. Release the ZIF connector (2) to which the TouchPad button board ribbon cable is attached, andthen disconnect the TouchPad button board ribbon cabl

Power button boardDescription Spare part numberPower button board (includes cable) For use only with HP Pavilion 17 Notebook computer models 720673-0

TouchPad button boardDescription Spare part numberTouchPad button board (includes TouchPad button board cable and TouchPad cable) 720672-001Before rem

Display assemblyNOTE: The HP Pavilion 17 TouchSmart Notebook models are spared at the display assembly only.For removal procedures for the HP Pavilion

3. Release the wireless antenna cables from the clips built into the base enclosure (3).4. Remove the four Phillips PM2.5×7.0 screws (1) that secure t

Display assembly subcomponentsNOTE: The display assembly subcomponents are for the HP Pavilion 17 Notebook non-touchscreen models only. For removal pr

3. Release the wireless antenna cables from the clips built into the base enclosure (3).4. Remove the four Phillips PM2.5×7.0 screws (1) that secure t

6. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the two screw covers (1) and the two Phillip

Optical drive ... 48Hard drive ...

c. Remove the display bezel (4).7. If it is necessary to replace the webcam/microphone module:CAUTION: Handle the webcam/microphone module with cautio

8. If it is necessary to replace the display panel:a. Remove the six Phillips PM2.5×4.5 screws that secure the display panel to thedisplay enclosure.C

9. If it is necessary to replace the display hinges:a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to thedisplay pane

11. If it is necessary to replace the wireless antenna:a. Detach the wireless antenna transceivers (1) from the display enclosure. (The wirelessantenn

Description Spare part numberFor use only on computer models equipped with an AMD A6-5200 processor, a graphicssubsystem with 1 GB of discrete memory,

Description Spare part numberFor use only on computer models equipped with an Intel Core i3-3110M processor, a graphicssubsystem with 1 GB of discrete

3. Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 47), and then remove the following components:a. Optic

(3) USB board ribbon cable(4) Power connector cable7. Remove the three Phillips PM2.5×7.0 screws (5) that secure the system board to thebase enclosure

RTC batteryDescription Spare part numberRTC battery (includes cable and double-sided tape) For use on all computer models except those equipped with

3. Detach the RTC battery (2) from the system board. (The RTC battery is attached to the baseenclosure by double-sided tape.)4. Remove the RTC battery

Restore and recovery ... 99Recov

FanDescription Spare part numberFan (includes cable) 719860-001Before removing the fan, follow these steps:1. Turn off the computer. If you are unsure

Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermalmaterial is also available in the Thermal Materi

2. Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

4. Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

Reverse this procedure to install the heat sink.84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

ProcessorNOTE: The processor spare part kit includes replacement thermal material. Replacement thermalmaterial is also available in the Thermal Materi

c. WLAN module (see WLAN module on page 52)d. Keyboard (see Keyboard on page 56)e. Top cover (see Top cover on page 60)f. System board (see System boa

3. Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 47), and then remove the following components:a. Optic

RJ-45/USB boardDescription Spare part numberRJ-45/USB board (includes cable) 720674-001Before removing the RJ-45/USB board, follow these steps:1. Turn

Power connector cableDescription Spare part numberPower connector cable 719859-001Before removing the power connector cable, follow these steps:1. Tur