HP EliteBook 2760p Tablet PCMaintenance and Service Guide
Category DescriptionHard drives Supports 7-mm (2.5 in) hard drives Customer-accessible Supports the following SATA drives:●500 GB, 7200 rpm hard driv
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device radio (sele
Select To do thisAMT OptionsNOTE: All AMT options are disabled by default.●Enable/disable firmware verbosity.●Enable/disable AMT setup prompt (Ctrl-P)
6 SpecificationsComputer specifications Metric U.S.DimensionsLength 21.2 cm 8.35 inWidth 29.0 cm 11.4 inHeight (front to rear) 3.2 cm 1.27 inWeight (e
30.7-cm (12.1-in), WXGA display specifications Metric U.S.DimensionsHeight 16.3 cm 6.4 inWidth 26.1 cm 10.3 inDiagonal 30.7 cm 12.1 inSurface treatmen
128-GB* 160-GB* 250-GB* 320-GB*Single track 3 ms 3 ms 1.5 ms 1.5 msAverage 13 ms 13 ms 11 ms 11 msMaximum 24 ms 24 ms 22 ms 22 msLogical blocks250,06
7 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard driv
To create a screen shot:1.Display the screen you want to save.2.Copy the screen image:To copy only the active window, press alt+fn+prt.To copy the ent
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discsyou previously created (select models only), you mu
Using f11CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any software installed o
6.Select Repair your computer.7.Follow the on-screen instructions.Performing a recovery101
Category Description Subscriber identity module (SIM) security (customer-accessible in battery bay) Qualcom 3000 HSPA/CDMA with GPS support (select
8 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Country/region Accredited agency Applicable note numberThe People's Republic of China CCC 5South Korea EK 4Sweden SEMKO 1Switzerland SEV 1Taiwan
9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law
Perform the following steps:1.Remove the (1) and screws (2) that secure the display bezel to the display assembly.2.Lift up and out on the left and ri
4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5.Remove all screws (1) that secure the display panel as
10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the
17.Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight
22.Release the tape (4) that secures the LCD panel to the display rear panel.23.Remove the LCD panel.24.Recycle the LCD panel and backlight.Display109
IndexSymbols/Numerics1394 port, identifying 14AAccessory battery connectoridentifying 17Accessory battery connector dooridentifying 17Ambient light se
drive light 7DriveLock password 88DriveLock, automatic 88drives, boot order 90drives, preventing damage 36Eelectrostatic discharge 37embedded numeric
Category Description 65W travel AC adapter Support for the following batteries: 6-cell, 2.0 Ah (44 Whr) Li-ion battery with fuel gauge LEDs 6-cell
pointing device, productdescription 3pointing stick 6pointing stick buttons 6port options 921394 port 92eSATA port 92ExpressCard slot 92flash media re
system fan 90system IDs 89system information 87Tthermal material, replacement 84tools required 35top coverremoval 60spare part number 21, 60Touch scre
Category Description DRDVD Windows 7 Web-only support: Windows XP Professional 32 Windows XP Tablet Edition Windows Vista Business 32 or 64 Windo
2 External component identificationTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(
LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) TouchPad light●Off: TouchPad is on.●Amber: TouchPad is off.(3)Mute light●White
Component Description(8) Battery light●White: A battery is close to full charge capacity.●Amber: A battery that is the only available power sourcehas
ButtonsComponent Description(1)Volume mute button Mutes and restores speaker sound.(2) Volume down button Decreases computer volume.(3) Volume up bu
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used syst
FrontComponent Description(1)Webcam light On: The webcam is in use.(2)External WWAN antenna button Opens the external wireless wide area network (WWAN
© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
RightComponent Description(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword logon.(2) QuickWeb b
Component Description(6) RJ-11 (modem) jack (select models only) Connects a modem cable.(7)Security cable slot Attaches an optional security cable to
Component Description(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such asa camcorder.(8) USB charging port Provides power to a USB
Component Description(6)Touch screen Allows you to perform certain actions using your fingers or thedigitizer pen.(7)Ambient light sensor Automaticall
RearComponent Description(1) Jog dial In slate mode, functions like the enter key and theup and down arrows on a standard keyboard.●Press inward to e
BottomComponent Description(1) Battery bay Holds the battery.(2) SIM slot Supports a wireless subscriber identity module (SIM). TheSIM slot is locat
3 Illustrated parts catalogSerial number label locationWhen ordering parts or requesting information, the serial number label, located inside the batt
Computer major componentsComputer major components19
Item Description Spare partnumber(1) External antenna657835-001(2) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenn
Item Description Spare partnumber For use in Sweden and Finland 649756-B71 For use in Switzerland 649756-BG1 For use in Taiwan 649756-AB1 For use
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare partnumber ●Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz(turbo up to 3.4 GHz), 4 MB L3 cach
Item Description Spare partnumber 1 GB 639738-001(26) WLAN module Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ●For use in North America and Lati
Plastics KitItem Description Spare part number Plastics Kit649764-001(1)VGA bracket(2)Display hinge cover(3)ExpressCard slot protective insert(4)Servi
Cable KitItem Description Spare part number Cable Kit649758-001(1)RJ-11 connector cable(2)Bluetooth module cable (3)Audio cable(4)TouchPad connector c
Mass storage devicesDescription Spare part numberHard drives (includes bracket)320 GB SED, 7200 rpm, 7 mm (2.5 in)656621-001320 GB, 7200 rpm, 7 mm (2.
Miscellaneous partsDescription Spare part numberAC adapter 65W AC travel adapter (for use only in Japan) 592814-00165W Smart AC adapter, RC V, 3W 6099
Description Spare part numberFor use in the United States 490371-001Screw Kit●Phillips 2.5×8.0 captive screw●Phillips 2.0×7.0 captive screw●Phillips 2
Sequential part number listingSpare part number Description454668-001 6-cell, 39 Whr, 2.0 Ah, Li-ion battery (with charging indicator)490371-001 Power
Spare part number Description592814-001 65W AC travel Adapter (for use in Japan)593592-001 6-cell, 44 Whr, 2.0 Ah, Li-ion battery (with charging indic
Spare part number Description631954-001 Intel Centrino Advanced-N 6205 a/b/g/n WLAN module for use in Albania, Algeria, Angola,Antigua and Barbuda, Ar
iv Safety warning notice
Spare part number Description634400-001 Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS for use in Albania, Algeria,Angola, Antigua and Barbuda, Arg
Spare part number Description649756-051 Keyboard with TouchPad and pointing stick for use in France (includes buttons and cables)649756-061 Keyboard w
Spare part number Description649760-001 System board shield649762-001 Audio connector board649764-001 Plastics Kit649765-001 Rubber Kit (includes feet
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 43 screws in 12 different sizes, that mu
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare partnumber 649765-001. There are four r
Table of contents1 Product description ... 12
PenDescription Spare part numberDigitizer pen with eraser (includes tether) 606899-001Remove the pen:1.Position the computer right-side up, with the l
BatteryDescription Spare part number6-cell, 44 Whr, 2.0 Ah, Li-ion battery 454668-0016-cell, 39 Whr, 2.0 Ah, Li-ion battery 593592-001Before disassemb
Service access coverNOTE: The service access cover is included in the Plastics Kit, spare part number 649764-001.Before removing the service access co
Primary memory moduleDescription Spare part number2 GB (PC3-10600, 1333 MHz, DDR3) 621565-0014 GB (PC3-10600, 1333 MHz, DDR3) 621569-0018 GB (PC3-1060
2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Hard driveNOTE: The hard drive spare part kits include the bracket and the screws.Description Spare part number320 GB, 7200 rpm, 7 mm (2.5 in) SED har
3.Lift the hard drive (2) to remove it from the computer.4.If it is necessary to replace the hard drive bracket, remove the four Phillips M2.5x3.0 scr
WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberBroadcom 43224 802.11 a/b/g/n 2x2 WiFi Ad
Description Spare part numberBroadcom 4322 AGN 802.11a/b/g/draft-n WLAN module: For use in Albania, Algeria, Angola,Antigua and Barbuda, Argentina, Ar
Component replacement procedures ... 40Service tag ...
Remove the WLAN module:1.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module anddisengage them from the channels (2) holding
WWAN moduleCAUTION: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberEricsson 5521 HSPA+ WWAN module 632155-00
3.Remove the WWAN module (4) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (5) to prevent incorrec
KeyboardFor use in: Spare part number For use in: Spare part numberKeyboard with TouchPad and pointing stick (includes buttons and cables):Belgium 649
2.Remove the two screw caps (1) and loosen the five captive screws (2) that secure the keyboard tothe computer.3.Turn the computer right-side up, with
6.Holding the keyboard at an angle, lift the keyboard (1) far enough to gain access to the cablesunderneath and release the zero insertion force (ZIF)
8.Release the ZIF connector to which the pointing stick cable is attached, and then disconnect thecable (4) from the keyboard.9.Remove the keyboard.Re
3.In the Enter a product name/number box, type the computer model information, and thenclick Search.4.Click the link for the computer model.5.Select t
2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco
c.Remove the keyboard (see Keyboard on page 55)d.Remove the secondary memory module (see Secondary memory module on page 58)Remove the top cover:1.Tur
7 Backup and recovery ... 97Backing up your inform
8.Remove the two Phillips M2.5x7.0 screws (5).9.Lift the rear edge (1) of the top cover.10.Disengage the top cover from the computer, and then lift th
11.Remove the Phillips M2.0x2.0 screw (1) from the volume control board and slide the volumecontrol (2) out from the tab.Reverse this procedure to ins
TouchPad boardNOTE: The TouchPad board is available with the top cover kit, spare part number 649768-001.Before removing the TouchPad board, follow th
RTC batteryDescription Spare part numberRTC battery 649769-001Before removing the RTC battery, follow these steps:1.Shut down the computer. If you are
Display assemblyThe display assemblies include two WLAN antenna transceivers and cables and two WWAN antennatransceivers and cables.Description Spare
2.Remove the two Torx 9 M2.0×5.0 screws that secure the hinge cover to the computer.3.Position the computer right-side up, with the rear toward you.4.
8.Disconnect the display cable (3) from the system board.CAUTION: Support the display assembly when removing the display screws in the followingstep.
12.Lift the display straight up to remove it from the base enclosure (4).Reverse this procedure to reassemble and install the display assembly.System
f.Remove the top cover (see Top cover on page 60)g.Remove the display assembly (see Display assembly on page 66)Remove the system board shield:1.Posit
Before removing the modem module, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
3.Disconnect the Bluetooth module cable from the Bluetooth module (2) and remove the module.Reverse this procedure to reassemble and install the Bluet
f.Remove the top cover (see Top cover on page 60)g.Remove the display assembly (see Display assembly on page 66)NOTE: The latch mechanism includes a s
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,and then unplugging the AC adapter from the computer.4.
Audio boardDescription Spare part numberAudio connector board 649762-001Before removing the audio connector board, follow these steps:1.Shut down the
3.Remove the Phillips M2.0×3.5 screw (3) that secures the audio connector board to the baseenclosure and lift the board (4).Reverse this procedure to
Smart card readerDescription Spare part numberSmart card reader 597839-001Before removing the smart card reader, follow these steps:1.Shut down the co
3.Lift the smart card reader out of the chassis (3).NOTE: Adhesive secures the reader to the base enclosure. You must break the adhesion toremove the
System boardNOTE: The system board spare part kits include replacement thermal material.Description Spare part numberFor use in all countries and regi
j.Remove the RTC battery (see RTC battery on page 65)k.Remove the display assembly (see Display assembly on page 66)l.Remove the system board shield (
1 Product descriptionCategory DescriptionProduct name HP EliteBook 2760p Tablet PCProcessors Intel® 2nd Generation Core™ i7 processors (soldered to sy
5.Lift the right side of the system board, and remove it from the base enclosure (3).Reverse this procedure to install the system board.Fan/heat sink
f.Remove the WLAN module (see WLAN module on page 50)g.Remove the WWAN module (see WWAN module on page 53)h.Remove the keyboard (see Keyboard on page
5.Remove the fan/heat sink assembly (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) andprocessor (2)
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Select To do thisIgnore Changes and Exit Cancel any changes entered during the current session. Thenexit and restart the computer.Save Changes and Exi
Select To do thisDisk Sanitizer Run Disk Sanitizer to destroy all existing data on the primaryhard drive or the drive in the upgrade bay.CAUTION: If y
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).●Enable
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