HP Tablet 2760p Manuel d'utilisateur

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Page 1 - HP EliteBook 2760p Tablet PC

HP EliteBook 2760p Tablet PCMaintenance and Service Guide

Page 2

Category DescriptionHard drives Supports 7-mm (2.5 in) hard drives Customer-accessible Supports the following SATA drives:●500 GB, 7200 rpm hard driv

Page 3 - Safety warning notice

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device radio (sele

Page 4

Select To do thisAMT OptionsNOTE: All AMT options are disabled by default.●Enable/disable firmware verbosity.●Enable/disable AMT setup prompt (Ctrl-P)

Page 5 - Table of contents

6 SpecificationsComputer specifications Metric U.S.DimensionsLength 21.2 cm 8.35 inWidth 29.0 cm 11.4 inHeight (front to rear) 3.2 cm 1.27 inWeight (e

Page 6

30.7-cm (12.1-in), WXGA display specifications Metric U.S.DimensionsHeight 16.3 cm 6.4 inWidth 26.1 cm 10.3 inDiagonal 30.7 cm 12.1 inSurface treatmen

Page 7

128-GB* 160-GB* 250-GB* 320-GB*Single track 3 ms 3 ms 1.5 ms 1.5 msAverage 13 ms 13 ms 11 ms 11 msMaximum 24 ms 24 ms 22 ms 22 msLogical blocks250,06

Page 8

7 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard driv

Page 9 - 1 Product description

To create a screen shot:1.Display the screen you want to save.2.Copy the screen image:To copy only the active window, press alt+fn+prt.To copy the ent

Page 10

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discsyou previously created (select models only), you mu

Page 11

Using f11CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any software installed o

Page 12

6.Select Repair your computer.7.Follow the on-screen instructions.Performing a recovery101

Page 13

Category Description Subscriber identity module (SIM) security (customer-accessible in battery bay) Qualcom 3000 HSPA/CDMA with GPS support (select

Page 14 - TouchPad

8 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Page 15

Country/region Accredited agency Applicable note numberThe People's Republic of China CCC 5South Korea EK 4Sweden SEMKO 1Switzerland SEV 1Taiwan

Page 16

9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Page 17

Perform the following steps:1.Remove the (1) and screws (2) that secure the display bezel to the display assembly.2.Lift up and out on the left and ri

Page 18

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5.Remove all screws (1) that secure the display panel as

Page 19

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

Page 20

17.Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight

Page 21

22.Release the tape (4) that secures the LCD panel to the display rear panel.23.Remove the LCD panel.24.Recycle the LCD panel and backlight.Display109

Page 22

IndexSymbols/Numerics1394 port, identifying 14AAccessory battery connectoridentifying 17Accessory battery connector dooridentifying 17Ambient light se

Page 23

drive light 7DriveLock password 88DriveLock, automatic 88drives, boot order 90drives, preventing damage 36Eelectrostatic discharge 37embedded numeric

Page 24

Category Description 65W travel AC adapter Support for the following batteries: 6-cell, 2.0 Ah (44 Whr) Li-ion battery with fuel gauge LEDs 6-cell

Page 25

pointing device, productdescription 3pointing stick 6pointing stick buttons 6port options 921394 port 92eSATA port 92ExpressCard slot 92flash media re

Page 26 - 3 Illustrated parts catalog

system fan 90system IDs 89system information 87Tthermal material, replacement 84tools required 35top coverremoval 60spare part number 21, 60Touch scre

Page 27 - Computer major components

Category Description DRDVD Windows 7 Web-only support: Windows XP Professional 32 Windows XP Tablet Edition Windows Vista Business 32 or 64 Windo

Page 28

2 External component identificationTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(

Page 29

LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) TouchPad light●Off: TouchPad is on.●Amber: TouchPad is off.(3)Mute light●White

Page 30

Component Description(8) Battery light●White: A battery is close to full charge capacity.●Amber: A battery that is the only available power sourcehas

Page 31

ButtonsComponent Description(1)Volume mute button Mutes and restores speaker sound.(2) Volume down button Decreases computer volume.(3) Volume up bu

Page 32 - Plastics Kit

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used syst

Page 33 - Cable Kit

FrontComponent Description(1)Webcam light On: The webcam is in use.(2)External WWAN antenna button Opens the external wireless wide area network (WWAN

Page 34 - Mass storage devices

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 35 - Miscellaneous parts

RightComponent Description(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword logon.(2) QuickWeb b

Page 36

Component Description(6) RJ-11 (modem) jack (select models only) Connects a modem cable.(7)Security cable slot Attaches an optional security cable to

Page 37

Component Description(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such asa camcorder.(8) USB charging port Provides power to a USB

Page 38

Component Description(6)Touch screen Allows you to perform certain actions using your fingers or thedigitizer pen.(7)Ambient light sensor Automaticall

Page 39

RearComponent Description(1) Jog dial In slate mode, functions like the enter key and theup and down arrows on a standard keyboard.●Press inward to e

Page 40

BottomComponent Description(1) Battery bay Holds the battery.(2) SIM slot Supports a wireless subscriber identity module (SIM). TheSIM slot is locat

Page 41

3 Illustrated parts catalogSerial number label locationWhen ordering parts or requesting information, the serial number label, located inside the batt

Page 42

Computer major componentsComputer major components19

Page 43 - 4 Removal and replacement

Item Description Spare partnumber(1) External antenna657835-001(2) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenn

Page 44 - Drive handling

Item Description Spare partnumber For use in Sweden and Finland 649756-B71 For use in Switzerland 649756-BG1 For use in Taiwan 649756-AB1 For use

Page 45 - Grounding guidelines

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 46

Item Description Spare partnumber ●Equipped with Second Generation Intel Core i7-2620M Dual-Core processor [2.7 GHz(turbo up to 3.4 GHz), 4 MB L3 cach

Page 47

Item Description Spare partnumber 1 GB 639738-001(26) WLAN module Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ●For use in North America and Lati

Page 48 - Service tag

Plastics KitItem Description Spare part number Plastics Kit649764-001(1)VGA bracket(2)Display hinge cover(3)ExpressCard slot protective insert(4)Servi

Page 49 - Computer feet

Cable KitItem Description Spare part number Cable Kit649758-001(1)RJ-11 connector cable(2)Bluetooth module cable (3)Audio cable(4)TouchPad connector c

Page 50 - Description Spare part number

Mass storage devicesDescription Spare part numberHard drives (includes bracket)320 GB SED, 7200 rpm, 7 mm (2.5 in)656621-001320 GB, 7200 rpm, 7 mm (2.

Page 51

Miscellaneous partsDescription Spare part numberAC adapter 65W AC travel adapter (for use only in Japan) 592814-00165W Smart AC adapter, RC V, 3W 6099

Page 52 - Service access cover

Description Spare part numberFor use in the United States 490371-001Screw Kit●Phillips 2.5×8.0 captive screw●Phillips 2.0×7.0 captive screw●Phillips 2

Page 53 - Primary memory module

Sequential part number listingSpare part number Description454668-001 6-cell, 39 Whr, 2.0 Ah, Li-ion battery (with charging indicator)490371-001 Power

Page 54

Spare part number Description592814-001 65W AC travel Adapter (for use in Japan)593592-001 6-cell, 44 Whr, 2.0 Ah, Li-ion battery (with charging indic

Page 55

Spare part number Description631954-001 Intel Centrino Advanced-N 6205 a/b/g/n WLAN module for use in Albania, Algeria, Angola,Antigua and Barbuda, Ar

Page 56 - Hard drive

iv Safety warning notice

Page 57

Spare part number Description634400-001 Qualcomm Gobi 3000 HSPA/CDMA WWAN module with GPS for use in Albania, Algeria,Angola, Antigua and Barbuda, Arg

Page 58 - WLAN module

Spare part number Description649756-051 Keyboard with TouchPad and pointing stick for use in France (includes buttons and cables)649756-061 Keyboard w

Page 59

Spare part number Description649760-001 System board shield649762-001 Audio connector board649764-001 Plastics Kit649765-001 Rubber Kit (includes feet

Page 60

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Page 61 - WWAN module

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 62

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 63 - Keyboard

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 64

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 65

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 43 screws in 12 different sizes, that mu

Page 66 - Secondary memory module

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare partnumber 649765-001. There are four r

Page 67

Table of contents1 Product description ... 12

Page 68 - Top cover

PenDescription Spare part numberDigitizer pen with eraser (includes tether) 606899-001Remove the pen:1.Position the computer right-side up, with the l

Page 69

BatteryDescription Spare part number6-cell, 44 Whr, 2.0 Ah, Li-ion battery 454668-0016-cell, 39 Whr, 2.0 Ah, Li-ion battery 593592-001Before disassemb

Page 70

Service access coverNOTE: The service access cover is included in the Plastics Kit, spare part number 649764-001.Before removing the service access co

Page 71

Primary memory moduleDescription Spare part number2 GB (PC3-10600, 1333 MHz, DDR3) 621565-0014 GB (PC3-10600, 1333 MHz, DDR3) 621569-0018 GB (PC3-1060

Page 72 - TouchPad board

2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco

Page 73 - RTC battery

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Page 74 - Display assembly

Hard driveNOTE: The hard drive spare part kits include the bracket and the screws.Description Spare part number320 GB, 7200 rpm, 7 mm (2.5 in) SED har

Page 75

3.Lift the hard drive (2) to remove it from the computer.4.If it is necessary to replace the hard drive bracket, remove the four Phillips M2.5x3.0 scr

Page 76

WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberBroadcom 43224 802.11 a/b/g/n 2x2 WiFi Ad

Page 77 - System board shield

Description Spare part numberBroadcom 4322 AGN 802.11a/b/g/draft-n WLAN module: For use in Albania, Algeria, Angola,Antigua and Barbuda, Argentina, Ar

Page 78 - Modem module

Component replacement procedures ... 40Service tag ...

Page 79

Remove the WLAN module:1.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module anddisengage them from the channels (2) holding

Page 80 - Bluetooth module

WWAN moduleCAUTION: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberEricsson 5521 HSPA+ WWAN module 632155-00

Page 81 - Latch assembly

3.Remove the WWAN module (4) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (5) to prevent incorrec

Page 82 - Speaker assembly

KeyboardFor use in: Spare part number For use in: Spare part numberKeyboard with TouchPad and pointing stick (includes buttons and cables):Belgium 649

Page 83

2.Remove the two screw caps (1) and loosen the five captive screws (2) that secure the keyboard tothe computer.3.Turn the computer right-side up, with

Page 84 - Audio board

6.Holding the keyboard at an angle, lift the keyboard (1) far enough to gain access to the cablesunderneath and release the zero insertion force (ZIF)

Page 85

8.Release the ZIF connector to which the pointing stick cable is attached, and then disconnect thecable (4) from the keyboard.9.Remove the keyboard.Re

Page 86 - Smart card reader

3.In the Enter a product name/number box, type the computer model information, and thenclick Search.4.Click the link for the computer model.5.Select t

Page 87

2.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco

Page 88 - System board

c.Remove the keyboard (see Keyboard on page 55)d.Remove the secondary memory module (see Secondary memory module on page 58)Remove the top cover:1.Tur

Page 89

7 Backup and recovery ... 97Backing up your inform

Page 90 - Fan/heat sink assembly

8.Remove the two Phillips M2.5x7.0 screws (5).9.Lift the rear edge (1) of the top cover.10.Disengage the top cover from the computer, and then lift th

Page 91

11.Remove the Phillips M2.0x2.0 screw (1) from the volume control board and slide the volumecontrol (2) out from the tab.Reverse this procedure to ins

Page 92

TouchPad boardNOTE: The TouchPad board is available with the top cover kit, spare part number 649768-001.Before removing the TouchPad board, follow th

Page 93 - 5 Computer Setup

RTC batteryDescription Spare part numberRTC battery 649769-001Before removing the RTC battery, follow these steps:1.Shut down the computer. If you are

Page 94

Display assemblyThe display assemblies include two WLAN antenna transceivers and cables and two WWAN antennatransceivers and cables.Description Spare

Page 95

2.Remove the two Torx 9 M2.0×5.0 screws that secure the hinge cover to the computer.3.Position the computer right-side up, with the rear toward you.4.

Page 96 - Security menu

8.Disconnect the display cable (3) from the system board.CAUTION: Support the display assembly when removing the display screws in the followingstep.

Page 97

12.Lift the display straight up to remove it from the base enclosure (4).Reverse this procedure to reassemble and install the display assembly.System

Page 98 - System Configuration menu

f.Remove the top cover (see Top cover on page 60)g.Remove the display assembly (see Display assembly on page 66)Remove the system board shield:1.Posit

Page 99

Before removing the modem module, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t

Page 101 - Computer Setup menus

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl

Page 102 - 6 Specifications

3.Disconnect the Bluetooth module cable from the Bluetooth module (2) and remove the module.Reverse this procedure to reassemble and install the Bluet

Page 103 - Hard drive specifications

f.Remove the top cover (see Top cover on page 60)g.Remove the display assembly (see Display assembly on page 66)NOTE: The latch mechanism includes a s

Page 104 - 96 Chapter 6 Specifications

3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet,and then unplugging the AC adapter from the computer.4.

Page 105 - 7 Backup and recovery

Audio boardDescription Spare part numberAudio connector board 649762-001Before removing the audio connector board, follow these steps:1.Shut down the

Page 106 - Performing a recovery

3.Remove the Phillips M2.0×3.5 screw (3) that secures the audio connector board to the baseenclosure and lift the board (4).Reverse this procedure to

Page 107

Smart card readerDescription Spare part numberSmart card reader 597839-001Before removing the smart card reader, follow these steps:1.Shut down the co

Page 108 - Using f11

3.Lift the smart card reader out of the chassis (3).NOTE: Adhesive secures the reader to the base enclosure. You must break the adhesion toremove the

Page 109

System boardNOTE: The system board spare part kits include replacement thermal material.Description Spare part numberFor use in all countries and regi

Page 110 - 8 Power cord set requirements

j.Remove the RTC battery (see RTC battery on page 65)k.Remove the display assembly (see Display assembly on page 66)l.Remove the system board shield (

Page 111

1 Product descriptionCategory DescriptionProduct name HP EliteBook 2760p Tablet PCProcessors Intel® 2nd Generation Core™ i7 processors (soldered to sy

Page 112 - 9 Recycling

5.Lift the right side of the system board, and remove it from the base enclosure (3).Reverse this procedure to install the system board.Fan/heat sink

Page 113

f.Remove the WLAN module (see WLAN module on page 50)g.Remove the WWAN module (see WWAN module on page 53)h.Remove the keyboard (see Keyboard on page

Page 114

5.Remove the fan/heat sink assembly (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) andprocessor (2)

Page 115

5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki

Page 116

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

Page 117

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Page 118

Select To do thisIgnore Changes and Exit Cancel any changes entered during the current session. Thenexit and restart the computer.Save Changes and Exi

Page 119

Select To do thisDisk Sanitizer Run Disk Sanitizer to destroy all existing data on the primaryhard drive or the drive in the upgrade bay.CAUTION: If y

Page 120

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 121

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).●Enable

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