HP CM1410 Manuel d'utilisateur

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Page 1 - LASERJET PRO CM1410

LASERJET PRO CM1410COLOR MFP SERIESUser Guide

Page 2

Collate a copy job ... 112Make color or black

Page 3 - User Guide

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders, Pageorder, and Orientation o

Page 4

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Page 5

Set color options with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Properties or Prefere

Page 6

Additional print tasks with WindowsPrint colored text as black (grayscale) with Windows1. On the File menu in the software program, click Print.2. Sel

Page 7 - Table of contents

3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. 88 Chapter 7

Page 8

6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels

Page 9

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli

Page 10

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th

Page 11

Print the first or last page on different paper with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then c

Page 12

4. In the Special pages area, click the Printpages on different paper option, and thenclick the Settings button. 5. In the Pages in document area, sel

Page 13

Use fax on a VoIP service ... 150Fax memory ...

Page 14

7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK

Page 15 - ENWW xiii

2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then

Page 16

Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie

Page 17 - 1 Product basics

3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click theLeft binding or Right bin

Page 18 - Product comparison

6. Retrieve the printed stack from the output bin,and maintaining the same orientation, place itwith the printed-side facing down in Tray 1. 7. On the

Page 19 - Environmental features

Walk-up USB printingThis product features printing from a USB flash drive, so you can quickly print files without sending themfrom a computer. The pro

Page 20 - Accessibility features

100 Chapter 7 Print tasks ENWW

Page 21 - Product views

8Color●Adjust color●Use the HP EasyColor option for Windows●Match colorsENWW 101

Page 22 - Back view

Adjust colorManage color by changing the settings on the Color tab in the printer driver.Change the color theme for a print job1. On the File menu in

Page 23 - Interface ports

5. Click the Print in Grayscale option to print a color document in black and shades of gray. Use thisoption to print color documents for photocopying

Page 24

Product updates ... 20513

Page 25 - Control panel layout

Use the HP EasyColor option for WindowsIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mix

Page 26 - Buttons on the Home screen

Match colorsFor most users, the best method for matching colors is to print sRGB colors.The process of matching printer output color to your computer

Page 27 - Control panel help system

106 Chapter 8 Color ENWW

Page 28

9Copy●Use copy functions●Copy settings●Copy photos●Copy mixed size originals●Copy on both sides manually (duplex)ENWW 107

Page 29 - 2 Control panel menus

Use copy functionsOne-touch copy1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy button

Page 30 - Setup Menu

Copy a multiple-page original1. Insert the originals into the document feeder face-up.2. Adjust the guides until they are snug against the paper.3. Fr

Page 31 - Reports menu

Copy identification cardsUse the ID Copy feature to copy both sides of identification cards, or other small-size documents, ontothe same side of one s

Page 32 - Quick Forms menu

Cancel a copy job1. Touch the Cancel button on the product control panel.NOTE: If more than one process is running, touching the Cancel button cle

Page 33 - Fax Setup menu

Collate a copy job1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch th

Page 34

Make color or black and white copies1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy bu

Page 35 - ENWW Setup Menu 19

Wireless connectivity checklist ... 243The control panel displays

Page 36 - System Setup menu

1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings... butt

Page 37 - ENWW Setup Menu 21

3. Clean the scanner glass and the white plasticbacking with a soft cloth or sponge that hasbeen moistened with nonabrasive glasscleaner.CAUTION: Do n

Page 38

Define custom copy settingsWhen you change the copy settings at the control panel, the custom settings remain in effect forapproximately 2 minutes aft

Page 39 - Service menu

Copy photosNOTE: Copy photos from the scanner glass, not from the document feeder.1. Place the photo on the scanner glass, picture-side down at the up

Page 40

Copy mixed size originalsUse the scanner glass to make copies of mixed size originals.NOTE: You can use the document feeder to copy mixed size origina

Page 41 - Network Setup menu

Copy on both sides manually (duplex)1. Load the first page of the document onto thescanner glass or into the document feeder. 2. From the Home screen,

Page 42 - Function specific menus

5. Load the next page of the document onto thescanner glass or into the document feeder. 6. From the Home screen, touch the Copy button. 7. Touch the

Page 43 - Fax Menu

10 Scan●Use scan functions●Scan settings●Scan a photoENWW 121

Page 44

Use scan functionsScan methodsPerform scan jobs in the following ways.●Scan to a USB flash drive from the product control panel.●Scan from the compute

Page 45 - USB Flash Drive

When scanning from a TWAIN-compliant program, the HP Scan software program might startautomatically. If the HP Scan program starts, you can make chang

Page 46

Environmental product stewardship program ... 266Protecting the enviro

Page 47 - 3 Software for Windows

Scan settingsScanner resolution and colorIf you are printing a scanned image, and the quality is not what you expected, you might have selecteda resol

Page 48

Resolution and color guidelinesThe following table describes the recommended resolution and color settings for different types of scanjobs.NOTE: The d

Page 49

Scan qualityOver time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect performance. Use the following p

Page 50 - Change print job settings

Scan a photo1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass, andclose the scanner lid.2. Insert a USB

Page 51

128 Chapter 10 Scan ENWW

Page 52 - Remove software for Windows

11 Fax●Set up fax●Use the phone book●Set fax settings●Use fax●Solve fax problems●Regulatory information and warrantiesENWW 129

Page 53 - OS Software

Set up faxInstall and connect the hardwareConnect fax to a telephone lineConnect the telephone cable to the line port on the product and to the tele

Page 54

3. Remove the plastic insert from the "telephone" port (the port that is marked with the telephoneicon).ENWW Set up fax 131

Page 55 - 4 Use the product with Mac

4. To connect an internal or external modem on a computer, plug one end of a telephone cord intothe product “telephone” port . Plug the other end of t

Page 56 - Software for Mac

6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone”port. Plug the other end of the telephone cord into th

Page 57

Index ...

Page 58

Setup for stand-alone fax1. Unpack and set up the product.2. From the Home screen, touch the Setup button.3. Touch the Fax Setup menu.4. Touch the Fa

Page 59

Use the HP Fax Setup WizardIf you did not complete the fax setup process at the time you installed the software, you can completeit at any time by usi

Page 60 - Software for Mac computers

Use the phone bookYou can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or asgroups of fax numbers.Use the

Page 61 - Print with Mac

CAUTION: After phone book entries are deleted, they cannot be recovered.1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button.

Page 62 - Use watermarks with Mac

Manage group-dial entriesCreate and edit group-dial entries1. Create an individual entry for each fax number that you want in the group.a. From the Ho

Page 63

Set fax settingsSend fax settingsSet special dialing symbols and optionsYou can insert pauses into a fax number that you are dialing. Pauses are often

Page 64

3. Touch the Advanced Setup menu.4. Scroll to and touch the Detect Dial Tone button, and then touch the On button.Set tone-dialing or pulse-dialingUse

Page 65 - Fax with Mac

3. Touch the Advanced Setup menu.4. Scroll to and touch the Redial if Comm. Error button, and then touch the On button.Set light/dark and resolutionSe

Page 66 - Scan with Mac

Set billing codesIf the billing codes feature is on, the product prompts you to enter a billing code for each fax. The productincreases the billing co

Page 67 - 5 Connect the product

When it is using the fax-forwarding feature, the product (rather than the computer) must be receivingthe faxes, and the answer mode must be set to Aut

Page 69 - Connect with USB

4. Touch the Block Junk Faxes button.5. Touch the Add Number button.6. Use the keypad to enter the fax number that you want to block, and then touch t

Page 70 - Connect to a network

If you subscribe to a ring-pattern service with a telephone company, you must set the product to answerthe correct ring pattern. Not all countries/reg

Page 71 - Install the software

Set the fax sounds volumeControl the volume of the fax sounds from the control panel. You can make changes to the followingsounds:●Alarm Volume●Ring V

Page 72

NOTE: The system password is case-sensitive.a. Touch the OK button, and then use the keypad to enter the system password.b. Touch the OK button, confi

Page 73

Use faxFax softwareSupported fax programsThe PC fax program that came with the product is the only PC fax program that works with the product.To conti

Page 74 - Advanced wireless setup

1. From the Home screen, touch the Setup button. 2. Touch the Service menu. 3. Touch the Fax Service menu. 4. Touch the Clear Saved Faxes button. U

Page 75 - Configure IP network settings

ISDNThe product is an analog device that is not compatible in all digital phone environments. Digital-to-analogfilters or converters may be needed for

Page 76

4. Touch the Start Fax button. 5. The product prompts you to confirm that youare sending from the scanner glass. Touch theYes button. 6. The product

Page 77

4. Use the keypad to type the fax number. 5. Touch the Start Fax button. Use speed dials and group-dial entries1. Load the document into the documen

Page 78

Send a fax from the softwareThe following information provides basic instructions for sending faxes by using the software that camewith the product. A

Page 79 - 6 Paper and print media

1 Product basics●Product comparison●Environmental features●Accessibility features●Product viewsENWW 1

Page 80 - Understand paper use

Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected

Page 81 - ENWW Understand paper use 65

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Menu button. 4. Touch the Send Optio

Page 82 - Supported paper sizes

Receive a faxPrint a faxWhen the product receives a fax transmission, it prints the fax (unless the private-receive feature isenabled) and also stores

Page 83

4. Touch the Reprint Faxes button.5. Touch the entry for the fax that you want to reprint.Receive faxes when fax tones are audible on the phone lineIf

Page 84 - Load the input tray

Solve fax problemsFax troubleshooting checklist●Several possible fixes are available. After each recommended action, retry faxing to see if theproblem

Page 85

From the computer, in the HP program folder, run the Fax Setup Utility.5. Verify that the telephone service supports analog fax.●If using ISDN or digi

Page 86 - 6. Close Tray 1

Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the messageby touching the OK button to resume o

Page 87 - Load the document feeder

Control panel message Description Recommended actionFax is busy.Redial pending.The fax line to which you were sending a faxwas busy. The product autom

Page 88 - Configure the tray

Control panel message Description Recommended actionFax Send error. An error occurred while trying to send a fax. Try resending the fax.Try faxing to

Page 89 - 7 Print tasks

Control panel message Description Recommended actionNo dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by

Page 90 - Cancel a print job

Product comparisonThe product is available in the following configurations.HP LaserJet Pro CM1415fn MFPCE861AHP LaserJet Pro CM1415fnw MFPCE862A●Print

Page 91

Control panel message Description Recommended actionNo fax answer.Redial pending.The receiving fax line did not answer. Theproduct attempts to redial

Page 92

Troubleshoot fax codes and trace reportsView and interpret fax error codesUse fax error codes from the fax activity log to solve problems with the pro

Page 93 - Create printing shortcuts

Fax trace reportA fax T.30 trace report has information that can help resolve fax transmission problems. If you call HPfor help in resolving these pro

Page 94

3. Touch the Fax Reports button.4. Touch the name of the report that you want to print.Set the fax error reportA fax error report is a brief report th

Page 95

You should change the setting only if you are having trouble sending a fax to or receiving a fax from aparticular device. Decreasing the fax speed mig

Page 96

●Turn off the Error Correction option.a. From the Home screen, touch the Setup button.b. Open the Service menu.c. Open the Fax Service menu.d. Open t

Page 97

●Send the fax at a later time.●If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer thatcame in the product box

Page 98

c. Open the Fax Service menu.d. Select the Clear Saved Faxes item.●Divide the large fax job into smaller sections, and then fax them individually.Scan

Page 99 - 3. Click the Finishing tab

d. Open the Fax Header menu.e. Enter the correct settings.4. Verify that any extension phones on the line are hung up.5. If using a DSL service, make

Page 100

Receive a recorded error message from the phone company when trying to send a fax●Make sure you dial the fax number correctly, and make sure that the

Page 101

Environmental featuresManual duplex printing Save paper by using the manual duplex printing option.Print multiple pages per sheet Save paper by printi

Page 102

Solve problems receiving faxes●The fax does not respond●An error message displays on the control panel●A fax is received but does not print●Sender rec

Page 103

●Plug the answering machine into the “telephone” port.●If the product has a telephone handset connected, set the Answer Mode option to the Fax/Telsett

Page 104

d. Open the Answer Mode menu.e. Select the Manual setting.NOTE: You must be present to receive faxes.The product is connected to a DSL phone service●C

Page 105

The Communication error. message appears●Ask the sender to send the fax again or send at a later time when line conditions have improved.●Unplug the p

Page 106

●Make sure that the resolution of the sending fax machine is not set to the Photo setting or theSuperfine setting.a. From the Home screen, touch the S

Page 107

A phone line splitter is being used●If you are using a phone line splitter, remove the splitter and set up the phone as a downstreamphone.●Make sure t

Page 108

Solve general fax problems ●Faxes are sending slowly●Fax quality is poor●Fax cuts off or prints on two pagesFaxes are sending slowlyThe product is exp

Page 109

Fax quality is poorFax is blurry or light.●Increase fax resolution when sending faxes. Resolution does not affect received faxes.a. Open the Setup me

Page 110

d. Open the Fit to Page menu.e. Select the On setting.NOTE: If the Fit to Page setting is off and the Default Paper Size setting is set to letter, a l

Page 111

12 Manage and maintain the product●Print information pages●Use the HP ToolboxFX software●Use the HP Embedded Web Server●Use HP Web Jetadmin software●P

Page 113

Accessibility featuresThe product includes several features that aid users with accessibility issues.●Online user guide that is compatible with text s

Page 114

Print information pagesInformation pages reside within the product memory. These pages help diagnose and solve problemswith the product.NOTE: If the p

Page 115 - Walk-up USB printing

Use the HP ToolboxFX softwareHP ToolboxFX is a program that you can use to complete the following tasks:●Check the product status.●Configure the produ

Page 116

FaxUse the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links tothe following main pages:●Fax Receive. Set the f

Page 117

●To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, clickImport/Export Phone Book. Select the Import option

Page 118 - Adjust color

Fax send logThe HP ToolboxFX fax send log lists all recently sent faxes and information about them, including thedate and time sent, job number, fax n

Page 119 - Manual color options

System SettingsThe HP ToolboxFX System Settings tab contains links to the following main pages:●Device Information. View information about the product

Page 120

Paper SetupUse these options to configure your default settings.The following options are available for handling print jobs when the product is out of

Page 121 - Match colors

NOTE: You must click Apply before the changes take effect.Device pollingYou can turn off HP ToolboxFX device polling to reduce network traffic.NOTE: Y

Page 122 - 106 Chapter 8 Color ENWW

Use the HP Embedded Web ServerThis product is equipped with an embedded Web server (EWS), which provides access to informationabout product and networ

Page 123

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Page 124 - Use copy functions

Product viewsFront view1234567891 Document feeder input tray2 Document feeder output bin3 Scanner lid4 Color touch screen control panel5 Front door (p

Page 125 - Copy a multiple-page original

Economy settingsPowersave modesThe adjustable sleep mode feature reduces power consumption when the product has been inactive foran extended period. Y

Page 126 - Copy identification cards

Manage supplies and accessoriesPrint when a cartridge is at estimated end of lifeSupplies messagesSupply-related notifications are communicated on the

Page 127 - Reduce or enlarge a copy

●Select the Prompt option to set the product to stop printing (including printing faxes) andprompt you to replace the print cartridge. You can acknowl

Page 128 - Collate a copy job

Print cartridge layout1 Cartridge memory chip2 Plastic shield3 Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Finge

Page 129 - Copy settings

2. Pull out the print-cartridge drawer. 3. Grasp the handle on the old print cartridge andthen pull the cartridge straight up to remove it. 4. Remove

Page 130

5. Gently rock the print cartridge from front to backto distribute the toner evenly inside thecartridge. 6. Remove the orange, plastic shield from the

Page 131

8. Insert the new print cartridge into the product. 9. Pull the tab on the left side of the print cartridgestraight up to completely remove the seali

Page 132 - Restore copy default settings

11. Close the front door. 12. Place the old print cartridge and the orangeplastic shield in the box for the new printcartridge. Follow the recycling

Page 133 - Copy photos

Clean the productClean the paper pathDuring the printing process, paper, toner, and dust particles can accumulate inside the product. Overtime, this b

Page 134 - Copy mixed size originals

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner.CAUTION: Do

Page 135

Back view23411 Interface ports2 On/off switch3 Power connection4 Rear jam access door6 Chapter 1 Product basics ENWW

Page 136

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.3. Close the document feeder cover.Clean the touch s

Page 137

Product updatesSoftware and firmware updates and installation instructions for this product are available atwww.hp.com/support/CM1410series. Click Dow

Page 138 - Use scan functions

206 Chapter 12 Manage and maintain the product ENWW

Page 139 - Cancel a scan

13 Solve problems●Self help●Problem-solving checklist●Factors that affect product performance●Restore the factory-set defaults●Interpret control-panel

Page 140 - Scan settings

Self helpIn addition to the information in this guide, other sources are available that provide helpful information.HP Help and Learn Center The HP He

Page 141 - ENWW Scan settings 125

Problem-solving checklistFollow these steps when trying to solve a problem with the product.●Step 1: Check that the product power is on●Step 2: Check

Page 142 - Scan quality

Step 4: Test copy functionality1. Place the configuration page into the document feeder and make a copy. If paper does not feedsmoothly through the do

Page 143 - Scan a photo

Factors that affect product performanceSeveral factors affect the time it takes to print a job:●The software program that you are using and its settin

Page 144 - 128 Chapter 10 Scan ENWW

Interpret control-panel messagesControl panel message typesAlert and warning messages appear temporarily and might require you to acknowledge the mess

Page 145

Control panel message Description Recommended action52 Scanner Error The product has experienced an internalhardware error.Turn off the power by using

Page 146 - Set up fax

Interface ports1231 Fax ports2 Network port3 Hi-Speed USB 2.0 portENWW Product views 7

Page 147 - ENWW Set up fax 131

Control panel message Description Recommended actionCanceled send. Clear document You touched the Cancel button whilefaxing to cancel the current jo

Page 148

Control panel message Description Recommended actionDocument feeder door is open. The document feeder cover is open, or asensor is malfunctioning.Make

Page 149

Control panel message Description Recommended actionFax is busy.Redial pending.The fax line to which you were sending a faxwas busy. The product autom

Page 150 - Configure fax settings

Control panel message Description Recommended actionFax Send error. An error occurred while trying to send a fax. Try resending the fax.Try faxing to

Page 151 - Use the HP Fax Setup Wizard

Control panel message Description Recommended actionLoad Tray 1 <TYPE> <SIZE>, Press OK touse available mediaDevice is processing a job, b

Page 152 - Use the phone book

Control panel message Description Recommended actionNo dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by

Page 153 - Use speed dials

Control panel message Description Recommended actionNo fax detected. The product answered the incoming call butdid not detect that a fax machine was c

Page 154 - Manage group-dial entries

Control panel message Description Recommended actionYellow in wrong position The print cartridge is installed in the incorrectslot.Make sure that each

Page 155 - Set fax settings

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jams●Clear ja

Page 156

6. Make sure that the tray is fully inserted in the product.7. If you are printing on heavy, embossed, or perforated paper, use the manual feed featur

Page 157 - Cover-page templates

Serial number and model number locationThe serial number and product model number label is at the back of the product.8 Chapter 1 Product basics ENW

Page 158 - Receive fax settings

Clear jams from the document feeder1. Turn the product off. 2. Open the document feeder cover. 224 Chapter 13 Solve problems ENWW

Page 159 - Block or unblock fax numbers

3. Lift the document feeder mechanism, andgently pull the jammed paper out. 4. Close the document feeder cover. Clear jams from the input trayCAUTION

Page 160 - Set distinctive ring

1. Remove Tray 1, and lift the jam access doorabove the tray. 2. With both hands, grasp the paper, and carefullypull it free from the product. 3. Open

Page 161 - Set fax reprint settings

4. With both hands, grasp the paper, and carefullypull it free from the product. 5. Reinsert the tray. ENWW Paper feeds incorrectly or becomes jammed

Page 162 - Set stamp-received faxes

6. Close the rear output door. 7. Print a cleaning page, which removes excesstoner from the paper path.a. From the Home screen, touch the Setup butto

Page 163 - Set fax polling

Clear jams from the output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects

Page 164 - Delete faxes from memory

Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv

Page 165

5. Select a type from the Media-type drop-down list.6. Click the Print button.Adjust color settings in the printer driverChange the color theme for a

Page 166 - Send a fax

3. Click the Color tab.4. Click the Automatic or Manual setting.●Automatic setting: Select this setting for most color print jobs●Manual setting: Sele

Page 167 - Fax from the document feeder

Use paper that meets HP specificationsUse different paper if you are having any of the following problems:●The printing is too light or seems faded in

Page 168

Control panel layout1 2 3 456710981 Touch screen display2 Wireless light: indicates the wireless network is enabled. The light blinks while the pr

Page 169 - Send a fax from the software

control panel to check the color alignment. If the blocks of color on that page are not aligned with eachother, you need to calibrate the product.1. O

Page 170 - Send a fax with confirmation

Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con

Page 171

3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot

Page 172 - Receive a fax

HP UPD PS driver● Recommended for printing with Adobe® software programs or with other highlygraphics-intensive software programs●Provides support for

Page 173

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbontetrachloride on any part of the product; these can damage the produ

Page 174 - Solve fax problems

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Page 175

Solve walk-up USB printing problems●The USB Flash Drive menu does not open when you insert the USB accessory●The file does not print from the USB stor

Page 176 - Fax error messages

Solve connectivity problems Solve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the ca

Page 177 - ENWW Solve fax problems 161

The computer is unable to communicate with the product1. Test network communication by pinging the network.a. Open a command-line prompt on your compu

Page 178 - 162 Chapter 11 Fax ENWW

Solve wireless network problems●Wireless connectivity checklist●The control panel displays the message: The wireless feature on this product has been

Page 179 - ENWW Solve fax problems 163

Buttons on the Home screenThe Home screen provides access to the product features, and it indicates the product status.NOTE: Depending on the product

Page 180 - 164 Chapter 11 Fax ENWW

The control panel displays the message: The wireless feature on thisproduct has been turned off1. Touch the Wireless Menu button.2. Touch the Turn Wir

Page 181 - ENWW Solve fax problems 165

Cannot connect more computers to the wireless product1. Make sure that the other computers are within the wireless range and that no obstacles block t

Page 182 - Fax logs and reports

The wireless network is not functioning1. To verify if the network has lost communication, try connecting other devices to the network.2. Test network

Page 183 - Change the fax speed

Product software problemsProblem SolutionA printer driver for the product is not visible in the Printer folder●Restart the computer to restart the spo

Page 184 - Solve problems sending faxes

Solve common Mac problems●The printer driver is not listed in the Print & Fax list●The product name does not appear in the product list in the Pri

Page 185

When connected with a USB cable, the product does not appear in the Print& Fax list after the driver is selected.Software troubleshootingMake sur

Page 186

250 Chapter 13 Solve problems ENWW

Page 187

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 251

Page 188 - Unable to use group dials

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessories www.hp.com/buy/partsOrder

Page 189

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Page 190 - The fax does not respond

Control panel help systemThe product has a built-in Help system that explains how to use each screen. To open the Help system,touch the Help button i

Page 191

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Pro CM1410 Color MFP Series One year from date of purchas

Page 192

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Page 193

Data stored on the print cartridgeThe HP print cartridges used with this product contain a memory chip that assists in the operation of theproduct.In

Page 194 - Sender receives a busy signal

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Page 195 - No dial tone

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Page 196 - Solve general fax problems

OpenSSLThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)THIS SOFTWARE IS PROVID

Page 197 - Fax quality is poor

Customer supportGet telephone support for your country/regionHave the product name, serial number, date of purchase, andproblem description ready.Coun

Page 198

Repack the productIf HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product befo

Page 199

262 Appendix B Service and support ENWW

Page 200 - Print information pages

C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW

Page 201 - Use the HP ToolboxFX software

12 Chapter 1 Product basics ENWW

Page 202 - Fax phone book

Physical specificationsTable C-1 Physical specificationsProduct Height Depth Width WeightHP LaserJet ProCM1415413 mm (16.3 inches) 472 mm (18.6 inche

Page 203

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of Conformity●Declaration of Conformity (wireless model

Page 204 - Block Faxes

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Page 205 - System Settings

Paper useThis product’s manual duplex feature (two-sided printing) and N-up printing (multiple pages printed onone page) capability can reduce paper u

Page 206 - System setup

ShippingFor all HP LaserJet print cartridge recycling returns, give the package to UPS during your next deliveryor pickup, or take it to an authorized

Page 207 - Network Settings

For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or theElectronics Industries Alliance: www.eiae.org.Dis

Page 208 - Features

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company DoC#: B

Page 209 - Product security features

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Page 210 - Economy settings

Declaration of Conformity (wireless models)Declaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packa

Page 211 - Supplies messages

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Page 212 - Manage print cartridges

2 Control panel menus●Setup Menu●Function specific menusENWW 13

Page 213 - Replacement instructions

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Page 214

EMC statement (Korea)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet CM1415fn, CM1415fnw, laserkirjoitin on käyttäjän k

Page 215

Substances Table (China)Restriction on Hazardous Substances statement (Turkey)Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur276 Appendix D Regulato

Page 216

Additional statements for telecom (fax) productsEU Statement for Telecom OperationThis product is intended to be connected to the analog Public Switch

Page 217

which is Part 68 compliant. This equipment cannot be used on telephone company-provided coinservice. Connection to Party Line Service is subject to st

Page 218 - Clean the product

of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connectingarrangement code (telephone jack type) for equi

Page 219

Additional statements for wireless productsFCC compliance statement—United StatesExposure to radio frequency radiationCAUTION: The radiated output pow

Page 220 - Clean the touch screen

Notice for use in FranceFor 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This equipment may beused indoor for the entire

Page 221 - Product updates

282 Appendix D Regulatory information ENWW

Page 222

IndexAaccessoriesordering 251, 252part numbers 252acoustic specifications 264ad-hoc wireless networkconfiguring 59description 58advanced setupfax 18a

Page 223 - 13 Solve problems

HP LaserJet Pro CM1410 Color MFPSeriesUser Guide

Page 224 - Self help

Setup MenuTo open this menu, touch the Setup button. The following sub menus are available:●Reports●Quick Forms●Fax Setup●System Setup●Service●Netwo

Page 225 - Problem-solving checklist

copyingcanceling 111collation 112contrast, adjusting 115double-sided 119edge-to-edge 116enlarging 111light/dark settings 115multiple copies 108one-tou

Page 226

reports, printing all 166reprinting faxes 145reprinting from memory 156resolution 141ring patterns 144ring type 17rings-to-answer 144security, private

Page 227

lightnesscopy contrast 115fax contrast 141link speed settings 61Linux 37Linux software 37loading mediainput tray 68logs, faxerror 167printing all 166M

Page 228 - Control panel messages

first and last pages, usingdifferent paper 92first page 46HP ToolboxFX settings 190jams 222pages per sheet 47printing on preprinted letterheador forms

Page 229

recyclingHP printing supplies returns andenvironmental program 267recycling supplies 196redialingautomatically, settings 140reducing documentscopying

Page 230

specificationselectrical and acoustic 264environmental 264physical 264speed dialsprogramming 152speed-dial entriescreating 137editing 137statusalerts,

Page 231

WIA-compliant software, scanningfrom 122Windowsdriver settings 35drivers supported 32faxing from 153scanning from TWAIN or WIAsoftware 122software com

Page 233

© 2010 Hewlett-Packard Development Company, L.P.www.hp.com*CE861-90907**CE861-90907*CE861-90907

Page 234

Reports menuMenu item DescriptionDemo Page Prints a page that demonstrates print qualityMenu Structure Prints a control-panel menu layout map.Configur

Page 235

Quick Forms menuMenu item Sub-menu item DescriptionNotebook Paper Narrow RuleWide RuleChild RulePrints pages that have preprinted linesGraph Paper 1/8

Page 236

Fax Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descr

Page 237

Menu item Sub-menu item Sub-menu item Description Dial Prefix OnOff*Specifies a prefix number that must be dialed when sendingfaxes from the product.

Page 238 - Prevent paper jams

Menu item Sub-menu item Sub-menu item Description Private Receive OnOff*Setting Private Receive to On requires you toset a productpassword. After set

Page 239 - Clear jams

System Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item De

Page 240 - 1. Turn the product off

Menu item Sub-menu item Sub-menu item DescriptionPowerSave Time Sleep Delay Off1 Minute15 Minutes*30 Minutes1 Hour2 HoursSpecifies the amount of idle

Page 241

Menu item Sub-menu item Sub-menu item DescriptionUser-Defined Low BlackCyanMagentaYellow Type the percentage of estimated life remaining at which the

Page 242

Service menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descrip

Page 243 - 5. Reinsert the tray

Copyright and License© 2010 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 244

Menu item Sub-menu item Sub-menu item DescriptionArchive Print OnOff* When printing pages that willbe stored for a long time, thisoption sets the pro

Page 245

Network Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item DescriptionWire

Page 246 - Improve print quality

Function specific menusThe product features function-specific menus for copying, faxing, scanning, and using a USB flash drive.To open these menus, to

Page 247 - Change the color options

Menu item Sub-menu item Sub-menu item DescriptionCollation OnOff Specifies whether to collatecopy jobsDraft Mode OffOn Specifies whether to usedraft

Page 248

Menu item Sub-menu item Sub-menu item Description Fax Activity Log Print Log NowAuto Log PrintPrint Log Now: Prints a list ofthe faxes that have been

Page 249 - Print a cleaning page

Menu item Sub-menu item Sub-menu item Description Reprint Faxes Prints the received faxesstored in available memory.This item is available only ify

Page 250 - Check the print cartridges

Menu item DescriptionView and Print Photos Previews photos on the USB drive. Use the arrow buttons toscroll through the photos. Touch the preview imag

Page 251 - 4 Magenta

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●Select the correct printer driver for Windows●Cha

Page 252 - Repeating defects

Supported operating systems for WindowsThe product supports the following Windows operating systems:Recommended software installation●Windows XP (32-b

Page 253

HP UPD PCL 5 driver description●Available for download from the Web at www.hp.com/support/CM1410series●Compatible with previous PCL versions and older

Page 254 - The product does not print

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Page 255 - The product prints slowly

Change print job settingsTool for changing the settings Method for changing thesettingsDuration of changes Hierarchy of changesSoftware program settin

Page 256

Change printer-driver settings for WindowsChange the settings for all print jobs until the software program is closed1. On the File menu in the softwa

Page 257 - Solve connectivity problems

Remove software for WindowsWindows XP1. Click Start, and then click Programs.2. Click HP, and then click the product name.3. Click Uninstall, and then

Page 258

Supported utilities for Windows●HP Web Jetadmin●HP Embedded Web Server●HP ToolboxFXOther Windows components and utilities●Software installer — automat

Page 259

38 Chapter 3 Software for Windows ENWW

Page 260

4 Use the product with Mac●Software for Mac●Print with Mac●Fax with Mac●Scan with MacENWW 39

Page 261

Software for MacSupported operating systems for MacThe product supports the following Mac operating systems:●Mac OS X 10.5, 10.6, and laterNOTE: For M

Page 262

Install software for Mac computers on a wired networkConfigure the IP address1. Connect the network cable to the product and to the network.2. Wait fo

Page 263 - Product software problems

Install software for Mac computers on a wireless networkBefore installing the product software, make sure the product is not connected to the network

Page 264 - Solve common Mac problems

connection easier. After the setup is complete, you can disconnect the USB cable and use the wirelessconnection.1. Insert the software CD into the com

Page 265

iv Conventions used in this guide ENWW

Page 266

Software for Mac computersHP Utility for MacUse the HP Utility to set up product features that are not available in the printer driver.You can use the

Page 267 - A Supplies and accessories

Print with MacCancel a print job with Mac1. If the print job is currently printing, cancel it by pressing the Cancel button on the product controlpa

Page 268 - Part numbers

Create a printing preset1. On the File menu, click the Print option.2. Select the driver.3. Select the print settings that you want to save for reuse.

Page 269 - B Service and support

Print multiple pages on one sheet of paper with Mac1. On the File menu, click the Print option.2. Select the driver.3. Open the Layout menu.4. From th

Page 270

4. Open the Advanced menu, or select the appropriate tab.5. Adjust the individual settings for text, graphics, and photographs.Use the Services menu w

Page 271

Fax with MacTo send a fax by printing to a fax driver, complete the following steps:1. Open the document that you want to fax.2. Click File and then c

Page 272

Scan with MacUse the HP Scan software to scan images to a Mac computer.1. Load the document onto the scanner glass or into the document feeder.2. Open

Page 273 - End User License Agreement

5 Connect the product●Supported network operating systems●Connect with USB●Connect to a networkENWW 51

Page 274

Supported network operating systems●Windows 7●Windows Vista (32-bit and 64-bit)●Windows XP (32-bit, Service Pack 2)●Windows Server 2003 (Service Pack

Page 275

Connect with USBThis product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using acable that is no longer than 2 m (6.5 f

Page 276 - Customer support

Table of contents1 Product basics ...

Page 277 - Repack the product

Connect to a networkSupported network protocolsTo connect a networking-equipped product to a network, you need a network that uses one or more ofthe f

Page 278

4. Touch the Reports menu, and then touch the Configuration Report button to print the configurationreport.5. Find the IP address on the configuration

Page 279 - C Product specifications

Connect the product to a wireless network using WPSIf your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up th

Page 280 - Environmental specifications

3. When the installation is complete, print a configuration page to make sure that the product has aSSID name.4. When installation is complete, discon

Page 281 - D Regulatory information

Advanced wireless setupWireless communication modesYou can use one of two wireless communication modes: infrastructure or ad-hoc.Infrastructure wirele

Page 282 - FCC regulations

To prevent other users from accessing your network, turn on WPA or WEP data encryption.●Wired Equivalent Privacy (WEP): WEP is the original native sec

Page 283 - HP LaserJet print supplies

Set or change the product passwordUse the HP Embedded Web Server to set a password or change an existing password for a product ona network.1. Type th

Page 284 - Material restrictions

Link speed and duplex settingsNOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.The link speed and comm

Page 285 - For more information

62 Chapter 5 Connect the product ENWW

Page 286 - Declaration of Conformity

6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size●Supported paper sizes●Supported paper types an

Page 287

Remove software for Windows ... 36Supported ut

Page 288

Understand paper useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print

Page 289

Media type Do Do notHeavy paper●Use only heavy paper that isapproved for use in laser printersand meets the weight specificationsfor this product.●Do

Page 290 - Safety statements

Change the printer driver to match the paper type andsizeNOTE: If you change the page settings in the software program, those settings override any se

Page 291 - GS statement (Germany)

Table 6-2 Supported envelopes and postcardsSize DimensionsEnvelope #10 105 x 241 mm (4.13 x 9.49 inches)Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Page 292 - Substances Table (China)

Paper type Weight Capacity1Paper orientationOther:●Color laser transparency●Labels●Letterhead●Envelope●Heavy envelope●Preprinted●Prepunched●Colored●Ro

Page 293

2. Slide open the paper guides. 3. If you are loading Legal size paper, squeezethe blue lever and slide open the front paperguide all the way.NOTE: W

Page 294

5. Adjust the guides until they are snug againstthe paper. 6. Close Tray 1. 70 Chapter 6 Paper and print media ENWW

Page 295

Load the document feederThe document feeder holds up to 35 sheets of 60-90 g/m2 (16 to 20 lb bond) paper.NOTE: When you add new paper, make sure that

Page 296 - Canadian statements

Configure the trayConfiguring the tray on this product changes the heat and speed settings to obtain the best print qualityfor the type of paper that

Page 297 - Taiwan statement

7 Print tasks●Cancel a print job●Basic print tasks with Windows●Additional print tasks with Windows●Walk-up USB printingENWW 73

Page 298

Supported paper types and tray capacity ... 67Load the input t

Page 299

Cancel a print job1. If the print job is currently printing, cancel it by pressing the Cancel button on the product controlpanel.NOTE: Pressing the

Page 300

Basic print tasks with WindowsThe methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method

Page 301

Change the number of print copies with Windows1. On the File menu in the software program, click Print.2. Select the product, and then select the numb

Page 302

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click theOK button.NOTE: When you select a shortcut, thecorresponding s

Page 303

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a b

Page 304

5. Select the print options for the new shortcut.NOTE: You can select the print options onthis tab or on any other tab in the printer driver.After sel

Page 305

3. Click the Paper/Quality tab.4. Select a size from the Paper size drop-down list.Select a custom page size with Windows1. On the File menu in the so

Page 306

Print on both sides (duplex) with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click theProperties

Page 307

4. Select the Print on both sides (manually)check box. Click the OK button to print the firstside of the job. 5. Retrieve the printed stack from the o

Page 308 - *CE861-90907*

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 83

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