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Service and Support
Service and SupportService and Support
Service and Support
HP Technology Services for Industry Standard Servers and BladeSystem
HP Technology Services for Industry Standard Servers and BladeSystemHP Technology Services for Industry Standard Servers and BladeSystem
HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.
What HP ProLiant and BladeSystem Services can do for you
What HP ProLiant and BladeSystem Services can do for youWhat HP ProLiant and BladeSystem Services can do for you
What HP ProLiant and BladeSystem Services can do for you
HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. Foundation Care services deliver scalable support-packages for HP industry-standard
servers and software. You can choose the type and level of service that is most suitable for their business
needs. New to this portfolio is HP Collaborative Support. If you are running business critical
environments, HP offers Proactive Care or Critical Advantage. These services help deliver high levels of
application availability through proactive service management and advanced technical response.
You can get the support you need by choosing from one of a number of service packaged solutions we
have designed to address wider set of customer support needs.
HP Technology Services meets business challenges with services offered in three support
HP Technology Services meets business challenges with services offered in three supportHP Technology Services meets business challenges with services offered in three support
HP Technology Services meets business challenges with services offered in three support
recommendations - Optimized Care Package, Standard Care Package, and Basic Care - available for
each product group. Such packaged solutions enable customers to optimize technology operations,
minimize risk and drive better business outcomes with easy-to-buy, easy-to-use scalable support
packages for servers, storage, networking and software.
All three service recommendations include support services from the broader portfolio of Foundation
Care and Proactive Care services.
Optimized Care Package
Optimized Care PackageOptimized Care Package
Optimized Care Package
Supports maintaining servers at optimum performance availability
Supports maintaining servers at optimum performance availabilitySupports maintaining servers at optimum performance availability
Supports maintaining servers at optimum performance availability
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
enclosureenclosure
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and
VPM.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
3-Year HP 24x7 4 hour Response, Proactive Care OR Critical Advantage for c3000/c7000 enclosure
3-Year HP 24x7 4 hour Response, Proactive Care OR Critical Advantage for c3000/c7000 enclosure3-Year HP 24x7 4 hour Response, Proactive Care OR Critical Advantage for c3000/c7000 enclosure
3-Year HP 24x7 4 hour Response, Proactive Care OR Critical Advantage for c3000/c7000 enclosure
+ 3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage for Blade server
+ 3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage for Blade server+ 3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage for Blade server
+ 3-Year HP 24x7 4 hour Response, Proactive Care or Critical Advantage for Blade server
Helps optimize your systems and delivers high levels of application availability through proactive service
management and advanced technical response. A skilled Technical Manager will own your query or
issue end to end until resolved, delivering a single point of contact for you.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-2140ENW.pdf
Additional Services:
Additional Services: Additional Services:
Additional Services:
Virtualization Services - Strategy, Design, Transition, Operation, Continual Service
Improvement.
QuickSpecs
HP ProLiant BL460c Generation 8 (Gen8) Server Blade
HP ProLiant BL460c Generation 8 (Gen8) Server BladeHP ProLiant BL460c Generation 8 (Gen8) Server Blade
HP ProLiant BL460c Generation 8 (Gen8) Server Blade
Service and Support
DA - 14208 Worldwide — Version 5 — March 26, 2012
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