HP 15 Notebook PCCompaq 15 Notebook PCMaintenance and Service Guide
Category Description AMD IntelSupports up to 8 GB of system RAM in the following configurations:●8192-MB total system memory (8192×1)●4096-MB total sy
1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power button.2. Choose your keyboard layout.3. Select Troubleshoot fro
10 Backing up, restoring, and recovering inWindows 7Your computer includes tools provided by the operating system and HP to help you safeguard yourinf
Creating the recovery media1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow theaction to continue,
Tips for a successful backup●Number backup discs before inserting them into the optical drive.●Store personal files in the Documents, Music, Pictures,
Restore and recoveryRestoring to a previous system restore pointSometimes installing a software program causes your computer or Windows to behave unpr
●If the recovery media do not work, you can obtain recovery discs for your system from the HP website.●The Minimized Image Recovery option is recommen
1. Insert the flash drive into a USB port.2. Restart the computer.3. Press esc while the computer is restarting, and then press f9 for boot options.4.
11 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, you
CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on th
12 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro
Category Description AMD Intel●Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi Adapter●Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter●QCA 9565
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Country/region Accredited agency Applicable note number2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug
104 Chapter 12 Power cord set requirements
13 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of thedisplay bezel until the bezel disengages from
6. Remove the display panel assembly (2) from the display enclosure.7. Turn the display panel assembly upside down.8. Remove all screws that secure th
12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Turn the display panel upright.15. Remove the
17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution when removing and handling thebackligh
22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.110 Cha
IndexAAC adapter 7action keysidentifying 11antennasillustrated 20removing 70, 71spare part number 25audio, product description 2audio-out (headphone)/
Category Description AMD Intel●Optical drive●Keyboard4 Chapter 1 Product description
heat sink assemblyillustrated 18removing 18, 61spare part number 27, 61hingesillustrated 20removing 35, 68, 69spare part number 25HP PC Hardware Diagn
optical drive 2pointing device 3ports 3power requirements 3processor 1product name 1security 3serviceability 3video 2wireless 2product name 1product n
WLAN label 14WLAN moduleillustrated 17removing 50spare part number 24workstation guidelines 31WWAN antennas, identifying 5114 Index
2 External component identificationDisplayComponent Description(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to c
FrontComponent DescriptionMemory card reader Reads optional memory cards that store, manage,share, or access information.To insert a card:Hold the car
Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac
Component DescriptionNOTE: Be sure that the device cable has a 4-conductorconnector that supports both audio-out (headphone) and audio-in (microphone)
LightsComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shu
ButtonComponent Description Power button●When the computer is off, press the button to turn on thecomputer.●When the computer is on, press the button
KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used sy
© Copyright 2013, 2014Hewlett-PackardDevelopment Company, L.P.AMD and Radeon are trademarks of AdvancedMicro Devices, Inc. Bluetooth is a trademarkown
BottomComponent Description(1)Battery lock and unlock latch Locks and unlocks the battery in the battery bay.(2) Battery bay Holds the battery.(3)
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
Component (4) Model number (select models only) (5) Revision number ●Regulatory label(s)—Provide(s) regulatory information about the computer.●Wire
3 Illustrated parts catalogComputer major componentsComputer major components 15
Item Component Spare part number(1) Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen)NOTE: For display assembly spare part information,
Item Component Spare part number(6) WLAN module: Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Blue
Item Component Spare part number ●Windows 8 Professional 759876-601 For use in models with an Intel Core i3-4010U processor and 2 GB of discrete grap
Item Component Spare part number(13) Fan 753894-001(14) Power connector cable 749647-001(15) Speakers (includes left and right speakers and cable) 749
Display assembly subcomponentsItem Component Spare part number(1) Display bezel (includes Mylar screw covers): For use with HP models 749644-001 For
Mass storage devicesItem Component Spare part number(1) Optical drive (DVD+/-RW Double-Layer SuperMulti) 750636-001(2) Hard drive, SATA; does not incl
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place thedevice directly on your
Plastics KitItem Component Spare part number Plastics Kit, includes: 749656-001(1) Left cover(2) Right coverRubber KitComponent Spare part numberRubb
Miscellaneous partsComponent Spare part numberHP Smart AC adapter:65-W non-PFC EM HP Smart AC adapter (for use in the People’s Republic of China and I
Component Spare part number●For use in the United Kingdom and Singapore 755530-031Rubber Kit (includes front and rear feet) 749652-001Screw Kit 749657
Spare partnumberCSR flag Description709848-001 N Realtek RTL8188EE 802.11bgn Wi-Fi Adapter714657-001 A 65-W non-PFC EM HP Smart AC adapter (for use in
Spare partnumberCSR flag Description749658-141 B Keyboard for use in Turkey749658-151 B Keyboard for use in Greece749658-161 B Keyboard for use in Lat
Spare partnumberCSR flag Description750636-001 A DVD+/-RW Double-Layer SuperMulti Drive753894-001 N Fan753895-001 N Heat sink assembly (includes repla
Spare partnumberCSR flag Description759876-501 N System board for use in models with Windows 8 Standard with an Intel Core i3-4010U processor and 1 GB
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
iv Safety warning notice
●Avoid contact with pins, leads, or circuitry.●Turn off power and input signals before inserting or removing connectors or test equipment.Equipment gu
Component replacement proceduresThis chapter provides removal and replacement procedures.Make special note of each screw's size and location duri
Display subcomponents (bezel, webcam, panel)This section describes removing display subcomponents that do not require that you remove the entiredispla
3. Remove the display bezel (4).4. To remove the webcam/microphone module:a. Position the display assembly with the top edge toward you.b. Lift to dis
b. Rotate the display panel onto the keyboard to gain access to the display cable connection on theback of the panel (1).c. On the back of the display
Optical driveDescription Spare part numberDVD+/-RW Double-Layer SuperMulti Drive 750636-001Before removing the optical drive, follow these steps:1. Sh
5. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.38 Chapter 4 Removal and replacement proc
KeyboardDescription Spare part numberKeyboard for use in the United States 749658-001Keyboard for use in the United Kingdom 749658-031Keyboard for use
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.
5. Rotate the keyboard over onto the palm rest (1), and the lift the ZIF connector (2) and disconnect thekeyboard cable from the system board (3).Reve
Table of contents1 Product description ...
Top coverNOTE: The top cover spare part kit includes the TouchPad.Description Spare part numberTop cover for use in HP 15 models (includes touchpad) 7
4. Remove the seven Phillips PM2.5×5.0 screws that secure the top cover to the computer.5. Position the computer upright with the front toward you.6.
9. Remove the top cover (2).Reverse this procedure to install the top cover.44 Chapter 4 Removal and replacement procedures
Power button boardDescription Spare part numberPower button board (includes cable) 749650-001Before removing the power button board, follow these step
TouchPad button boardDescription Spare part numberTouchPad button board (includes bracket) 749651-001Before removing the TouchPad button board, follow
4. Remove the TouchPad button board and cable.Reverse this procedure to install the power button board and cable.Component replacement procedures 47
Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket.Description Spare part number1-GB, 5400-rpm, 2.5-in 676521-00175
3. Lift the hard drive from the computer (3).4. To remove the hard drive bracket, remove the two Phillips PM3.0×4.0 screws (1) that secure the bracket
WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Co
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protectivesleeves must be installed on the antenna connectors, a
Display subcomponents (bezel, webcam, panel) ... 34Optical drive ...
FanNOTE: The fan spare part kit includes replacement thermal materials.Description Spare part numberFan 753894-001NOTE: To properly ventilate the comp
4. Remove the fan from the computer (3).Reverse this procedure to install the fan.Component replacement procedures 53
Power connector cableDescription Spare part numberPower connector cable 749647-001Before removing the power connector cable, follow these steps:1. Shu
System boardNOTE: The system board spare part kit includes replacement thermal materials.Description Spare part numberSystem board for use in models w
Description Spare part number●Windows 8 Professional 759877-601For use in models with an Intel Core i5-4210U processor and UMA graphics: ●Without Win
(4): Display cable2. Remove the two Phillips PM2.5×5.0 screws (5) that secure the system board to the computer.3. Lift the right side of the system bo
5. Disconnect the USB board cable from the system board (2).Reverse this procedure to install the system board.58 Chapter 4 Removal and replacement
USB boardDescription Spare part numberUSB board (includes cable) 749649-001Before removing the USB board, follow these steps:1. Shut down the computer
SpeakersDescription Spare part numberSpeakers (includes left and right speakers and cable) 749653-001Before removing the speakers, follow these steps:
Heat sink assemblyNOTE: The heat sink assembly spare part kit includes replacement thermal materials.Description Spare part numberHeat sink for use in
Downloading a BIOS update ... 83Using Advan
3. Remove the heat sink assembly (2) from the system board.Discrete graphics:UMA graphics:62 Chapter 4 Removal and replacement procedures
●Discrete graphics: Thermal paste is used on the processor and associated heat sink area (1)(2), as wellas the graphics chip and associated heat sink
RTC batteryDescription Spare part numberRTC battery 759981-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Memory moduleAMD models have one memory slot. Intel models have two memory slots.Description Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014
Display assemblyThis section describes removing the display assembly in its entirety and disassembling all the displaysubcomponents.If you only need t
3. Release the wireless antenna cables from the clips (3) built into the base enclosure.CAUTION: Support the display assembly when removing the follow
b. Remove the display bezel (4).NOTE: In this procedure, the display will NOT be connected to the computer, as shown in thefollowing image.2. To remov
b. Rotate the display panel onto the keyboard to gain access to the display cable connection on theback of the panel (1).c. On the back of the display
b. Remove the display hinges (2).5. To remove the wireless antenna cables and transceivers, release the wireless antenna cables from theclips built in
6. To remove the display/webcam cable, remove the cable from the clips built into the display enclosure(1), and then remove the cable from the display
Changing the computer boot order ... 9711 Backup and Recovery in SUSE Linux ...
72 Chapter 4 Removal and replacement procedures
5 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI) in Windows 8Setup Utility, or Basic Input/Output System (BIOS), controls communicati
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only
Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t
76 Chapter 5 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8
6 Using Setup Utility (BIOS) and SystemDiagnostics in Windows 7Setup Utility, or Basic Input/Output System (BIOS), controls communication between all
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioningproperly.To start Sy
80 Chapter 6 Using Setup Utility (BIOS) and System Diagnostics in Windows 7
7 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
1 Product descriptionCategory Description AMD IntelProduct name HP 15 Notebook PC √√ Compaq 15 Notebook PC √√Processors AMD A6-5200 processor (2.0-GHz
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.– or –●To save your changes and exit Computer Set
1. Start Computer Setup.2. Use a pointing device or the arrow keys to select File > System Information.3. To exit Computer Setup without saving you
●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data inevery sector of the hard drive. If the test de
8 SpecificationsComputer specifications Metric U.S.Dimensions (touch models)Depth 25.9 cm 10.2 inWidth 37.8 cm 14.88 inHeight 2.53 cm 1.00 inWeight3 c
39.6-cm (15.6-in) display specifications Metric U.S.Active diagonal size 39.6-cm 15.6-inResolution 1600x900 (HD+)Active area 309.399x173.952PPI 112Sur
Hard drive specifications 1-TB* 750-GB*(9.5 mm)500-GB*(7.0 mm)320-GB*(9.5 mm)DimensionsHeight 9.5 mm 9.5 mm 7.0 mm or 9.5 mm 7.0 mm or 9.5 mmLength 10
DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P
9 Backing up, restoring, and recovering inWindows 8This chapter provides information about the following processes:●Creating recovery media and backup
●If your computer does not include an integrated optical drive with DVD writer capability, but you wouldlike to create DVD recovery media, you can use
●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media torestore the factory image to the replacement drive.
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