HP Pavilion 21-a000 Guide de l'utilisateur

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Warranty and Support Guide
Before contacting HP Customer Support Center, it’s important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________
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Résumé du contenu

Page 1 - Warranty and Support Guide

Warranty and Support Guide Before contacting HP Customer Support Center, it’s important to have the following information handy. Please take a momen

Page 2 - Where to Get Help

10 System Recovery Using Recovery Discs Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Crea

Page 3 - Troubleshooting

11 Warranty and License Information To Our Valued Customer Congratulations on your decision to purchase an HP Pavilion home PC! During development, th

Page 4 - Keyboard and Mouse

12 The Legal Language Hewlett-Packard Limited Warranty Statement HP PRODUCT DURATION OF LIMITED WARRANTY Hardware — Parts and Labor: 1 Year Phone ass

Page 5

13 Customer Responsibilities You may be required to run HP-supplied diagnostic programs before an in-home visit will be scheduled or a replacement par

Page 6

14 b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product. c. Copying. You may make archival or bac

Page 7 - Creator

15 10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provi

Page 8 - Application Recovery

16 Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 R

Page 9 - System Recovery

17 Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equip

Page 10 - Recovery Discs

Additional Safety Information This product has not been evaluated for connection to an ”IT” power system (an AC distribution system with no direct con

Page 11

19 Lightning Protection For added protection of any Hewlett-Packard product during a lightning storm, or when it is left unattended and unused for lon

Page 12 - The Legal Language

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User’s Guide for help with setting up and using you

Page 14

3 Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom

Page 15

4 Internet Access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your

Page 16 - Operating Specifications

5 Power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power

Page 17 - ENERGY STAR Compliance

6 • System Restore This Microsoft Windows XP feature allows you to bring your computer configuration back to a previous time when a current software

Page 18

7 Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were

Page 19 - Antenna Grounding

8 The number of CDs/DVDs in the recovery set depends on your PC model. The program tells you the number of blank discs needed to make the set. The pro

Page 20

9 To Start Application Recovery: 1 Close all applications and folders. 2 Uninstall the existing (damaged) application. 3 Click Start on the taskbar.

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