HP Photosmart C7100 All-in-One seriesBasics Guide
Label Name and Description20 Reprints: Scans a photo and prints it.21 Photo Fix: Automatically adjusts a photo for viewing or printing when turned on.
Note Some access points provide more than one WEP key. Make sure you use thefirst WEP key (index 1) when setting up your wireless network.Error messag
Note The HP All-in-One functionality will be limited during VPN sessions.Cause The Ethernet cable is not plugged in to the router, switch, or hub, or
3. Gently pull the paper out of the rollers.Caution If the paper tears when you are removing it from the rollers, check the rollersand wheels for torn
One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports,follow the instructions provided in this guide.For more
remove and replace the expired ink cartridge, and then close the message. You can alsocontinue printing without replacing the ink cartridge, by follow
Solution Remove any objects that are blocking the print head assembly.To clear the print head assembly1. Open the ink cartridge door by lifting from t
Wrong ink cartridge(s) installedCause The wrong ink cartridge(s) are installed.Solution The first time you set up and use the HP All-in-One, make sure
Support processIf you have a problem, follow these steps:1. Check the documentation that came with the HP All-in-One.2. Visit the HP online support We
6Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.System r
Copy specifications● Copy resolution up to 4800 x 4800● Digital image processing● Up to 50 copies from original (varies by model)● Zoom to 400%, fit t
Find more informationA variety of resources, both printed and onscreen, provide information about setting upand using the HP All-in-One.● Setup GuideT
Environmental specifications● Recommended operating temperature range: 15º to 30º C (59º to 86º F)● Allowable operating temperature range: 5º to 40º C
WarrantyChapter 6108 HP Photosmart C7100 All-in-One seriesTechnical information
IndexSymbols/Numerics10 x 15 cm photo paperload 57specifications 1054 x 6 inch photo paper, load57802.11 wireless, configurationpage 29802.3 wired, co
troubleshoot 77voice mail, set up 44, 51fax problemsfax tones recorded 90receiving 81, 87sending 81, 85, 86filmchange original type 64load 58scan 64fi
stalled 101print head, blocked 77printer found screen,Windows 12printer, align 71Rradio, turn off 23receive faxauto answer mode 53rings to answer 54re
wireless setup wizard 92,94troubleshootingNo TCP/IP 93, 97Printer not Found 93unable to discover device92using a cable modemwithout a router 94Uuninst
2Network setupThis section describes how to connect the HP All-in-One to a network and how to viewand manage network settings.If you want to:See this
What you need for a wired networkBefore you connect the HP All-in-One to a network, make sure you have all of the requiredmaterials.❑A functional Ethe
To connect the HP All-in-One to the network1. Remove the yellow plug from the back of the HP All-in-One.2. Connect the Ethernet cable to the Ethernet
To install the Windows HP All-in-One software1. Quit all applications running on your computer, and any firewall or virus detectionsoftware.2. Insert
6. Follow the onscreen instructions to complete all the installation steps, includingthe Setup Assistant.When you have finished installing the softwar
What you need for an integrated wireless WLAN 802.11 networkTo connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you willneed t
Note Before connecting to a wireless infrastructure network, ensure that theethernet cable is not connected to the HP All-in-One.To connect the HP All
6. If prompted, enter your WPA or WEP key as follows:a. Use the arrow buttons to highlight a letter or number on the visual keyboard,and then press OK
HP Photosmart C7100 All-in-One seriesBasics Guide
Prepare a Windows XP computerFirst prepare your computer for connecting to the network, and then create a networkprofile.To prepare your computer1. Qu
7. Click Add, and then do the following:a. In Network name (SSID) box, type in the name Mynetwork.Note Notice that the M in Mynetwork is uppercase (ca
To create a new network profileNote The HP All-in-One comes configured with a network profile withhpsetup as the SSID. However, for security and priva
configuration program for your wireless LAN card, access your computer's list ofprograms.If you have an operating system other than Mac OS X, HP
e. Press until Yes, my network uses WEP encryption is highlighted, and thenpress OK. The visual keyboard displays.If you do not want to use WEP encr
5. Install the software for a network connection, choose Add a Device, and thenchoose Through the network.6. When the installation is complete, open P
3. Press until View Network Settings is highlighted, and then press OK.The View Network Settings Menu appears.4. Do one of the following:– To displa
To print the wireless test report1. On the control panel of the HP All-in-One, press Setup.2. Press until Network is highlighted, and then press OK.3
3. Press until Advanced Setup is highlighted, and then press OK.Press until IP Settings is highlighted, and then press OK.4. Press until Manual is
5. Make any configuration changes.6. Close the Embedded Web Server.Use the Embedded Web Server setup wizardThe network setup wizard provided in the Em
© 2006 Hewlett-Packard DevelopmentCompany, L.P.Adobe® and the Acrobat logo® aretrademarks of Adobe SystemsIncorporated.Windows®, Windows NT®, WindowsM
Parameter DescriptionFirmwareRevisionThe internal networking component and device firmware revisioncode.Note If you call HP Support, depending on the
Parameter DescriptionSubnets are specified by a subnet mask. This mask determineswhich of the HP All-in-One IP address bits identify the network andsu
Parameter DescriptionTotal PacketstransmittedThe number of packets transmitted by the HP All-in-One withouterror since it has been turned on. The coun
Parameter DescriptionConfigurationSourceThe protocol used to assign the IP address to the HP All-in-One:● AutoIP: The installation software automatica
Parameter DescriptionNetwork Name(SSID)Service Set Identifier. A unique identifier (up to 32 characters) thatdifferentiates one wireless local area ne
Parameter DescriptionA network using Shared Key authentication provides increasedsecurity by requiring users or devices to identify themselves with as
Bluetooth settingsThe following table describes the Bluetooth settings shown on the network configurationpage.ParameterDescriptionDeviceAddressThe har
3Fax setupAfter completing all the steps in the Setup Guide, use the instructions in this section tocomplete your fax setup. Please keep your Setup Gu
Korea Latin America MalaysiaMexico Philippines PolandPortugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are uns
and another phone number with double rings to your fax calls. This allows you to tellthe difference between voice and fax calls when the phone rings.4
Contents1 HP All-in-One overview...3The HP All-in-One at a glanc
Other equipment/services sharing your faxlineRecommended fax setupfor parallel-type phonesystemsRecommended fax setupfor serial-type phonesystemsNone(
Other equipment/services sharing your faxlineRecommended fax setupfor parallel-type phonesystemsRecommended fax setupfor serial-type phonesystemsVoice
Case A: Separate fax line (no voice calls received)If you have a separate phone line on which you receive no voice calls, and you have noother equipme
Back view of the HP All-in-One1 Telephone wall jack2 DSL filter and cord supplied by your DSL provider3 Use the phone cord supplied in the box with th
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN lineIf you are using either a PBX phone system or an ISDN converter/terminal adapt
Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow
Case E: Shared voice/fax lineIf you receive both voice calls and fax calls at the same phone number, and you have noother office equipment (or voice m
3. Run a fax test.4. Do one of the following, depending on your phone system:– If you have a parallel-type phone system, remove the white plug from th
To set up the HP All-in-One with voice mail1. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall j
3. Using the phone cord supplied in the box with the HP All-in-One, connect one endto your telephone wall jack, then connect the other end to the port
Copy specifications...106Scan specifications...
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug onthe back.)Example of a parallel splitter● If your computer has tw
5. If your modem software is set to receive faxes to your computer automatically, turnoff that setting.Note If you do not turn off the automatic fax r
To set up the HP All-in-One with a shared voice/fax line with answering machine1. Remove the white plug from the port labeled 2-EXT on the back of the
There are two different ways to set the HP All-in-One with your computer based on thenumber of phone ports on your computer. Before you begin, check y
3. Unplug your answering machine from the telephone wall jack, and connect it to the“OUT” port on the back of your computer modem.This allows a direct
Note You cannot receive faxes automatically if you have a voice mail service atthe same phone number you use for fax calls. You must receive faxes man
5 Computer with modem6 Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE"portTo set up the HP All-in-O
To set the answer mode1. Press Setup.2. Press to highlight Basic Fax Setup and press OK.3. Press to highlight Auto Answer and then press OK.4. Press
4. Press to highlight Distinctive Ring, and then press OK.5. Press to highlight the appropriate option, and then press OK.When the phone rings with
To set a default fax header from the control panel1. Press Setup.2. Press to highlight Basic Fax Setup and press OK.3. Press to highlight Fax Header
1HP All-in-One overviewUse the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, or printing photos from
4Use the HP All-in-One featuresUse the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, printing photos,
To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray1. Raise the output tray until it goes no further.2. Pull out the photo tray.3. Insert th
To load 35 mm negatives1. Raise the lid and remove the Slide and Negative Film holder and the lid backing.Set the lid backing aside where it will not
1. Raise the lid and remove the Slide and Negative Film holder and the lid backing.Set the lid backing aside where it will not get damaged or dirty.2.
Avoid paper jamsTo help avoid paper jams, follow these guidelines.● Remove printed papers from the output tray frequently.● Prevent curled or wrinkled
Note Closing the HP Digital Imaging Monitor icon in the Windows system traycan cause the HP All-in-One to lose some of its scan functionality. If this
To change print settings before reprinting your original photoa. Press OK.b. Press or to highlight a paper size, and then press OK.The paper size c
To save a scan to a memory card or storage device1. Make sure your memory card is inserted into the appropriate slot on the HP All-in-One, or a storag
3. Press to highlight Original Type.4. Press to highlight one of the following options, and then press OK:– If you want the HP All-in-One to automa
– Bottom left: xD-Picture Card– Bottom right: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo(with user-supplied adapter), Memory Stick Pro2.
The HP All-in-One at a glanceLabel Description1 Control panel2 Color graphics display (also referred to asthe display)3 Ink cartridge door4 Output tra
By default, the Paper Type is set to Automatic and the DateStamp setting is set to Off. If you want, you can change thedefaults of these settings with
4. Specify the page attributes:– Choose the paper size.– Select the orientation.– Enter the scaling percentage.5. Click OK.6. From the File menu in yo
If you do not have another page to fax➔Press to select No.After all the pages are scanned, the HP All-in-One sends the fax.Replace the ink cartridges
If you are replacing one of the five color ink cartridges, such as yellow, light cyan(blue), cyan, light magenta (pink), or magenta, lift the appropri
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle,slide the ink cartridge into the empty slot.Make sure that you
To align the printer from the control panel1. Load letter, A4, or legal unused plain white paper into the input tray.2. Press Setup.The Setup menu app
To clean the lid backing1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.2. Clean the white document backing with a soft cloth
5Troubleshooting and supportThis chapter contains troubleshooting information for the HP All-in-One. Specific information isprovided for installation
To verify that the software is properly installed, double-click the HP Solution Center icon on thedesktop. If the HP Solution Center shows the essenti
I connected the USB cable, but I am having problems using the HP All-in-One with mycomputerCause The USB cable was connected before the software was i
Label Description13 Slide and Negative Film holder14 Slide and Negative Film light15 Lid16 Lid backing17 GlassLabel Description1 Slide and Negative Fi
The HP All-in-One does not printCause The HP All-in-One and computer are not communicating with each other.Solution Check the connection between the H
The "Fax Hardware Test" failed.Solution● Turn off the HP All-in-One by using the On button located on the control panel and thenunplug the p
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cordconnector that plugs into a telephone wall jack.) Try re
labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone walljack, as shown below.1 Telephone wall jack2 Phone cord supplie
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cordconnector that plugs into a telephone wall jack.) Try re
Then, run a fax test to check the status of the HP All-in-One and to make sure you set it upproperly.The HP All-in-One prints a report with the result
If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and thenconnect the 2-wire phone cord to the port labeled 1-LINE
of the phone line by plugging a phone into the telephone wall jack and listening for static orother noise. If the problem persists, turn Error Correct
● Fax over Internet Protocol (FoIP)● An ISDN serviceCause The HP All-in-One might be connected to a telephone wall jack that is set up for digitalphon
You can also send the fax using monitor dialing. This enables you to listen to the phone lineas you dial. You can set the pace of your dialing and res
Label Name and Description1 Keypad: Enters fax numbers, values, or text.2 Copy Menu: Selects copy options, such as number of copies, paper size, and p
To send a fax manually, the telephone must be connected directly to the port labeled 2-EXTon the HP All-in-One, as shown below.1 Telephone wall jack2
Solution If you have a computer dial-up modem on the same phone line as the HP All-in-One, check to make sure that the software that came with your mo
4 Telephone (optional)5 Answering machine6 Use the phone cord supplied in the box with the HP All-in-OneMake sure the HP All-in-One is set to receive
One from printing faxes, review the display for information on the error condition. Also, checkfor the following problems:● The HP All-in-One is not s
SolutionNote This possible solution applies only in the countries/regions that receive a 2-wirephone cord in the box with the HP All-in-One, including
Network setup troubleshootingThis section addresses problems you might encounter while setting up a network.● Wired network setup troubleshooting● Wir
To establish an active network connection1. Check the cable connections from the HP All-in-One to your gateway, router, or hub toensure connections ar
Solution Try reinserting the cables. Or, if necessary, try a different cable.Cause The HP All-in-One is assigned an AutoIP address instead of DHCP.Sol
Solution Access the Embedded Web Server and turn on the Broadcast SSID option. Youcan also use the Enter a New Network Name (SSID) option in the Wirel
Solution Turn on the networked devices, such as the access point for an infrastructurenetwork, or the computer for an ad hoc network. For more informa
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