HP 6280 Informations techniques télécharger pdf (Page 151)

• Photo tray cannot disengage

•

Two-sided printing accessory is missing

Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the

revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at

www.hp.com/support. If prompted, choose your country/region, and then click

Contact HP for information on calling for technical support.

Mechanism error

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam.

For more information, see:

“

Clear paper jams” on page 111

Cause: The print head assembly is blocked or stalled.

Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any

objects that are blocking the print head assembly (including any packing materials),

and then turn the HP All-in-One on again.

Memory is full

Cause: The document you are copying has exceeded the memory of the HP All-in-

One.

Solution: Try making fewer copies.

Scanner failure

Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan.

Solution: Turn off the HP All-in-One and then turn it on again. Restart your

computer and then try to scan again.

If the problem persists, try plugging the power cord directly into a grounded power

outlet rather than a surge protector or power strip. If the problem continues, contact

HP support. Go to

www.hp.com/support. If prompted, choose your country/region,

and then click Contact HP for information on calling for technical support.

Photo tray problem

Cause: There is not enough paper in the photo tray.

Solution: If the photo tray is empty or there are only a few sheets remaining, load

more paper in the photo tray. If there is paper in the photo tray, remove the paper,

Chapter 14

150 Troubleshooting

Troubleshooting

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HP 6280 Informations techniques Page 151